Samsung ST100 Quick Start Manual page 124

Before contacting a service center
Suggested remedies
Situation
Set the date and time in the display settings
The date and time are
incorrect menu. (p. 100)
The touch screen or
Remove the battery and insert it again.
buttons do not work
If you use your camera at very low
temperatures, it may cause the camera
screen to malfunction or discolor.
The camera screen
works poorly For better performance of your camera
screen, use your camera in moderate
temperatures.
Turn off your camera and then turn it
•
on again.
Remove your memory card and insert
•
The memory card has
it again.
an error
• Format your memory card.
See "Protect batteries, chargers, and memory
cards from damage" for more detail. (p. 3)
If you change the name of a file, your
camera may not play the file (the name of
Cannot play back files the file should meet the DCF standard). If
you encounter this situation, play back files
on your computer.
Situation
The photo is blurry
The colors in the photo
do not match the actual
scene
The photo is too bright
The photo is too dark
The TV does not
display your photos
111
Appendixes
Suggested remedies
• Make sure that the focus option you set
is suitable for close-up shots. (p. 52)
Make sure that the lens is clean. If not,
•
clean the lens. (p. 105)
Make sure that the subject is within
•
range of the flash. (p. 113)
An incorrect white balance can create
unrealistic color. Select the proper white
balance option to suit the light source.
(p. 62)
Your photo is overexposed.
Turn off the flash. (p. 50)
•
Adjust the exposure value. (p.
•
Your photo is underexposed.
• Turn on the flash. (p. 50)
Adjust the ISO speed. (p. 51)
•
Adjust the exposure value. (p.
•
Make sure that the camera is correctly
•
connected to the external monitor with
the A/V cable.
Make sure that your memory card
•
contains photos.
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