Solutions When the Projected Screen is not Shared Correctly
If the Screen Sharing feature does not deliver the screen to a receiving projector properly, try the
following solutions:
• Connect the projector to the same network as the projector that is sharing its screen.
• Make sure the receiving projector supports the Screen Sharing function.
• Make sure the Screen Sharing setting in the Network menu is set to On for all projectors.
• Close any running Epson iProjection (Windows/Mac) software.
• Make sure the image being projected is not protected by copyright.
• Make sure Sharing is displayed on the status bar that appears in the upper center part of the screen.
If it is not displayed, try reconnecting.
Parent topic:
Related concepts
Screen Sharing
Related references
Network Settings - Network Menu
Where to Get Help (U.S. and Canada)
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at
latin.epson.com/support
your projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or
e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the
duration of your warranty period. You may also speak with a projector support specialist by dialing (562)
276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time,
Saturday.
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Solving Network Problems
epson.com/support
(Caribbean) and select your product for solutions to common problems with
(U.S.),
epson.ca/support
268
(Canada), or