VTech CS6619 User Manual
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Summary of Contents for VTech CS6619
- Page 1 Complete user’s manual w w w.v t e c h p h o n e s . c o m Models: CS6619/CS6619-15/ CS6619-16/CS6619-2...
- Page 2 VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
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Page 3: Table Of Contents
Table of contents Getting started ....1 Call waiting ..... . . 20 Temporary ringer silencing . - Page 4 Table of contents Memory match ....37 Review and dial from the caller ID log ..... 37 View dialing options .
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Page 5: Getting Started
Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Telephone base Handset Charger and charger adapter (1 for CS6619/CS6619-15/ (1 for CS6619-2) CS6619-16) (2 for CS6619-2) Telephone base Telephone... -
Page 6: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Install the telephone base and charger as shown below. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and telephone wall jack. -
Page 7: Battery Installation
Getting started Battery installation Install the battery as shown below. Plug the battery connector securely Place the battery with the label THIS SIDE UP facing up and into the socket, matching the orientation of the engraved label. the wires inside the battery compartment. -
Page 8: Battery Charging
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. -
Page 9: Installation Options
Getting started Installation options The telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can purchase one from many hardware or consumer electronics retailers. -
Page 10: Wall Mount To Tabletop Installation
Getting started Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall mount bracket up and remove it from the wall mount plate. Unplug the telephone line cord (or DSL filter) from the telephone wall jack. Unplug the power adapter from the power outlet. -
Page 11: Are You A New Cable Or Voip Subscriber
Getting started Are you a new cable or VoIP subscriber? If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home. -
Page 12: Telephone Base Layout
Getting started Telephone base layout IN USE light • Flashes when there is an incoming call, or another telephone sharing the same line is in use. • Flashes when handsets are being deregistered. • On when a handset is in use. •... -
Page 13: Handset Layout
Getting started Handset layout CHARGE light • On when the handset is charging in the telephone base or charger (page 3). / / VOLUME • Press to review the directory when the phone is not in use (page 31). • During a call, press to increase the listening volume (page 20). - Page 14 Getting started Handset layout CID/ /VOLUME • Press to review the caller ID log when the phone is not in use (page 37). • During a call, press to decrease the listening volume (page 20). • Press to scroll down while in a menu, or reviewing the directory, caller ID log or redial list.
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Page 15: Telephone Settings
Telephone settings Using the menu You can use a cordless handset to change the telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change the settings for LCD language, voicemail number, voicemail indicators, key tone, home area code and dial mode. -
Page 16: Ringer Tone
Telephone settings Ringer tone You can choose from different ringer tones on each handset. Press MENU when the handset is not in use. Ringers until the handset displays Ringers, Press then press SELECT. until the handset displays Ringer tone, Press then press SELECT. -
Page 17: Set Date And Time
Telephone settings Set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. You can also set the date and time manually. Press MENU when the handset is not in use. Set date/time until the handset displays Set date/time, Press... -
Page 18: Lcd Language
Telephone settings LCD language You can select English, French or Spanish to be used in all screen displays. Press MENU when the handset is not in use. Settings until the handset displays Settings, Press then press SELECT. Press SELECT to choose LCD language. to choose English, Français or Español, Press LCD language... -
Page 19: Voicemail Number
Telephone settings Voicemail number If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to on each handset for easy access. When you want to retrieve voicemail messages, press and hold . Contact your telephone service provider for more information and assistance about using your voicemail service. -
Page 20: Clear Voicemail
Telephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone service provider, the handsets display New voicemail and when you have new voicemail messages. Contact your telephone service provider for more information about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handsets turn off automatically. -
Page 21: Key Tone
Telephone settings Key tone You can turn the key tone on or off for each handset. Settings If you turn the key tone on, the handset beeps with each key press. If you turn the key tone off, there are no beeps when you press the handset keys. -
Page 22: Dial Mode
Telephone settings Dial mode The dial mode is preset to touch-tone dialing. If you have pulse Settings (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call. Press MENU when the phone is not in use. until the handset displays Settings, Press Dial mode... -
Page 23: Telephone Operation
Telephone operation Make a call Press on the handset. When you hear a dial tone, dial the number with the dialing keys (0-9). • The screen displays the elapsed time as you talk (in hours, minutes and seconds). While entering numbers, press and hold PAUSE to insert a •... -
Page 24: Volume
Telephone operation Volume During a call, press /VOLUME or /VOLUME to adjust the listening volume. When the volume reaches the minimum or maximum setting, you hear two beeps. The handset earpiece and speakerphone volume settings are independent. Mute The mute function allows you to hear the other party but the other party cannot hear you. -
Page 25: Temporary Tone Dialing
Telephone operation Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. During a call, press TONE . -
Page 26: Check Voicemail
Telephone operation Check voicemail Press and hold to dial your voicemail number. See Voicemail number on page 15 to set the voicemail number. Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list. -
Page 27: Web Address
Telephone operation Web address Web address Use this feature to view the VTech website address. Press MENU when the handset is not in use. until the handset displays Web address, Press then press SELECT. The handset displays the VTech www.vtechphones website address. -
Page 28: Find Handset
Telephone operation Find handset Use this feature to find all system handsets. To start paging: Press /FIND HANDSET on the telephone base when not • in use. All idle handsets ring and display ** Paging ** . To end paging: Press /FIND HANDSET on the telephone base. -
Page 29: Multiple Handset Use
Multiple handset use Join a call in progress You can use up to two handsets at the same time on an outside call. You can buy additional expansion handsets (CS6609/CS6609-15/CS6609-16) for this telephone base. You can register up to five handsets to the telephone base. To share an outside call: •... -
Page 30: Intercom
Multiple handset use Intercom Use the intercom feature for conversations between two handsets. You can buy additional expansion handsets (CS6609/CS6609-15/CS6609-16) for this telephone base. You can register up to five handsets to the telephone base. Press on your handset when not in use. Calling HS X •... -
Page 31: Call Transfer Using Intercom
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another Intercom to system handset. During a call, press INT. • If you have two handsets, the outside call is put on hold and your handset displays Calling HS X. -
Page 32: Directory
Directory About the directory The directory can store up to 50 entries which are shared by all Directory empty system handsets. Each entry may consist of a phone number up to 30 digits and a name up to 15 characters. •... -
Page 33: Add A Directory Entry
Directory Add a directory entry Press MENU when the phone is not in use. Directory Press to scroll to Directory, then press SELECT. Press SELECT to choose Add contact. When Enter number displays, use the dialing keys to enter a number (up to 30 digits). - Page 34 Directory Add a directory entry -OR- Use the dialing keys to enter a number (up to 30 digits) Enter number when the phone is not in use. Press SELECT. The handset 800-595-9511 - displays Enter number. • Press to move the cursor to the left or right. Press DELETE to backspace and erase a digit.
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Page 35: Directory
Directory Review and dial from the directory Entries are sorted alphabetically. Press when the phone is not in use. The handset displays Review Entries in DIR X and then the first entry in the directory. Press to browse. When the desired entry displays, press to dial. -
Page 36: Edit A Directory Entry
Directory Edit a directory entry Search for the desired entry in the directory (see Review and dial from the directory or Alphabetical search on page 31). When the desired entry appears, press SELECT. The handset Edit number displays Edit number and the stored number. 800-595-9511_ 3. -
Page 37: Speed Dial
Directory Speed dial You can copy up to 9 directory entries into the speed dial locations (0 and 2-9) so that you can dial these numbers using fewer keys than usual. The speed dial memory locations are stored in the telephone base and are shared by all handsets. -
Page 38: Reassign A Speed Dial Entry
Directory Reassign a speed dial entry Press MENU when the phone is not in use. Directory to scroll to Directory, then press SELECT. Press to scroll to Speed dial, then press SELECT. Press Press or , or use the dialing keys to choose the speed dial location you want to reassign. -
Page 39: Caller Id
Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. -
Page 40: Caller Id Log
Caller ID Caller ID log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. •... -
Page 41: Memory Match
Caller ID Memory match When the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory. -
Page 42: View Dialing Options
Caller ID View dialing options Although the caller ID log entries received have Mike Smith 10 digits (the area code plus the seven-digit number), 800-595-9511 in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus 10:15 12/25 the seven digits. -
Page 43: Save A Caller Id Log Entry To The Directory
Caller ID Save a caller ID log entry to the directory Press CID when the phone is not in use. -OR- Press MENU when the phone is not in use. Press to scroll to Caller ID log. Then press SELECT twice. 2. -
Page 44: Delete The Caller Id Log Entries
Caller ID Delete the caller ID log entries To delete an entry: When in the caller ID log, press to browse. Press DELETE to delete the selected entry. The handset displays Deleting... and then you hear a confirmation tone. To delete all entries: Press MENU when the phone is not in use. -
Page 45: Appendix
Appendix Expand your telephone system Your telephone base can support up to five handsets. Each handset must be registered to the telephone base before use. The handsets provided within your product package are already registered as HANDSET 1 and so forth. You can add new handsets (CS6609/CS6609-15/CS6609-16, purchased separately) to your telephone base. -
Page 46: Deregister Handsets
Then register each handset individually. If you want to register a handset to another compatible base (CS6619/CS6629/ CS6648/CS6649), you must deregister all handsets and then register each handset individually to the desired telephone base. -
Page 47: Screen Messages
Appendix Screen messages There are no caller ID log entries. Call log empty You are calling another handset (for intercom calls). Calling HS X (for models with two or more handsets only) A directory entry is deleted. Contact deleted There are no directory entries. Directory empty The directory is full. - Page 48 Appendix Screen messages The telephone number you have entered is already stored in Number repeated the directory. The telephone base has lost power, or the handset is out Out of range or of range. no pwr at base The handset is on a call. Phone The battery is very low.
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Page 49: Handset And Telephone Base
Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or charger. Telephone base lights On when the telephone line is in use. IN USE On when you are registering a handset. -
Page 50: Battery
Appendix Battery It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to 7 hours While in speakerphone mode (talking*) Up to 3.5 hours While not in use (standby**) Up to 5 days... -
Page 51: Troubleshooting
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all. •... - Page 52 Appendix Troubleshooting To register HS and See manual appear alternately on the handset and it does not work at all. • The handset may be deregistered from the telephone base. Refer to Add and register a handset on page 41 to register the handset to the telephone base. My cordless handset isn’t performing normally.
- Page 53 Appendix Troubleshooting The telephone does not ring when there is an incoming call. • Make sure the ringer volume of the handset is not set to off (page 11). • Make sure the telephone line cord and power adapter are plugged in properly (page 2). •...
- Page 54 Appendix Troubleshooting There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.
- Page 55 Appendix Troubleshooting I experience poor sound quality when using the speakerphone. • For increased sound quality while using the speakerphone, place the handset on a flat surface with the dialing keys facing up. I hear other calls when using the telephone. •...
- Page 56 Appendix Troubleshooting Out of range or no pwr at base shows on the handset screen. • The handset may be out of range. Move it closer to the telephone base. • Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.
- Page 57 Appendix Troubleshooting I have accidentally set my LCD language to Spanish or French, and I don’t know how to change it back to English. While the phone is not in use, press MENU once then enter 364#. • While on a call, press MENU once then enter 364#. Then the call ends automatically. •...
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Page 58: Important Safety Instructions
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 59: Precautions For Users Of Implanted Cardiac Pacemakers
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. -
Page 60: Maintenance
Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. -
Page 61: About Cordless Telephones
VTech product service centers. Please call 1 (800) 8 BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ®... -
Page 62: Limited Warranty
How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited... - Page 63 Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
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Page 64: Fcc, Acta And Ic Regulations
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 65: Technical Specifications
Appendix FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. -
Page 66: Index
Index About cordless telephones 57 Handset indicators 45 Add a directory entry 29-30 Handset layout 9-10 Add a handset 41 Handset lights 45 Add a speed dial entry 33 Handset locator 24 Alphabetical search 31 Handset ringer 11 Answer a call 19 Handset icons 45 Battery 3, 4, 46 Icons 45... - Page 67 Index Pacemaker patients 55 Using the menu 11 Paging handsets 24 Parts checklist 1 Precautions for users of implanted Voicemail 15,16, 22 cardiac pacemakers 55 Volume 11, 20 Pulse dialing 18 Wall mount installation 5 Quiet mode 12 Warranty 58-59 Website 23 Redial 21 Register a handset 41...
- Page 68 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. VTech is the registered trademark of VTech Holdings Limited. Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. Version 3 01/13. 91-006118-010-100...