Fantom Drives External Hard Drive At A Glance - Fantom Drives TFD1000U16 Quick Start Installation Manual

14
Troubleshooting/
Frequently Asked
Questions (FAQs)
FAQs for Mac Users:
Q: Why is my Drive asking me to format it? It was already
formatted and it contains data.
A1: Run a disk repair utility on the drive.
A2: Perform permission repair on your system drive. Open
the disk utility (located in /Applications/Utilities/Disk Utility.
app.) Select your system drive (usually the first disk listed)
and click "Repair Disk Permissions" in the "First Aid" Tab.
A3: Restart your computer. As soon as the bootup chime
sounds, press and hold down the option-command-p-r key
combination to reset the PRAM. Release the keys when the
chime sounds a second time.
Please refer to your Mac manual for more information on
these procedures
Q: My computer does not recognize the Drive.
A: First, check to make sure that all of your connections are
secure, and that the power switch is in the "ON" position.
Then check if your External Hard Drive is listed in the Apple
System Profiler. If the problem persists, verify that the USB
port used is functioning.
Q: I'm trying to copy files to/from FAT32 volumes or
network shares, and it keeps failing.
A: FAT32, HFS+, and other file system formats allow different
standards of filename length or use of special characters.
Rename the offending file(s) and try the operation again.
Fantom Drives Titanium
Hard Disk at a Glance
Power (Red)/
Activity (Blue)
Indicator Light
7
Power Switch
USB 2.0 port
FireWire ports
(Combo models
AC adapter port