After Sales Service - Breville VCF117 Manual

AFTER SALES SERVICE

These appliances are built to the very
highest of standards. There are no user
serviceable parts. Follow these steps if the
unit fails to operate:
• Check the instructions have been
followed correctly.
• Check that the fuse has not blown.
• Check that the mains supply is
functional.
If the appliance will still not operate, return
the appliance to the place it was purchased
for a replacement. To return the appliance
to the Customer Service Department,
follow the steps below:
1. Pack it carefully (preferably in the
original carton). Ensure the unit is
clean.
2. Enclose your name and address and
quote the model number (located on
the rating label) on all correspondence.
3. Give the reason why you are returning it.
4. If within the guarantee period, state
when and where it was purchased
and include proof of purchase (e.g. till
receipt).
5. Send it to our Customer Service
Department at the address below:
Customer Service Department
Jarden Consumer Solutions (Europe) Limited
Middleton Road, Royton, Oldham
OL2 5LN, UK
Telephone: 0161 621 6900 Fax: 0161 626 0391
e-mail: enquiriesEurope@jardencs.com
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VCF117_19EM1 (UK).indd 14-15
GUARANTEE
Please keep your receipt as this will
be required for any claims under this
guarantee.
This appliance is guaranteed for 1 year
after your purchase as described in this
document.
During this guaranteed period, if in the
unlikely event the appliance no longer
functions due to a design or manufacturing
fault, please take it back to the place of
purchase, with your till receipt and a copy
of this guarantee.
The rights and benefits under this
guarantee are additional to your statutory
rights, which are not affected by this
guarantee. Only Jarden Consumer
Solutions (Europe) Limited ("JCS
(Europe)") has the right to change these
terms.
JCS (Europe) undertakes within the
guarantee period to repair or replace the
appliance, or any part of appliance found
to be not working properly free of charge
provided that:
• you promptly notify the place of
purchase or JCS (Europe) of the
problem; and
• the appliance has not been altered
in any way or subjected to damage,
misuse, abuse, repair or alteration by a
person other than a person authorised
by JCS (Europe).
Faults that occur through, improper use,
damage, abuse, use with incorrect voltage,
acts of nature, events beyond the control
of JCS (Europe), repair or alteration by
a person other than a person authorised
by JCS (Europe) or failure to follow
instructions for use are not covered by this
guarantee. Additionally, normal wear and
tear, including, but not limited to, minor
disColouration and scratches are not
covered by this guarantee.
The rights under this guarantee shall only
apply to the original purchaser and shall
not extend to commercial or communal
use.
If your appliance includes a country-
specific guarantee or warranty insert
please refer to the terms and conditions of
such guarantee or warranty in place of this
guarantee or contact your local authorized
dealer for more information.
Waste electrical products should not be
disposed of with household waste. Please
recycle where facilities exist. E-mail us at
enquiriesEurope@jardencs.com for further
recycling and WEEE information.
Jarden Consumer Solutions (Europe) Limited
5400 Lakeside
Cheadle Royal Business Park
Cheadle
SK8 3GQ
UK
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