Planet ICA-3250 User Manual
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Planet ICA-3250 User Manual

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1080p IR Bullet PoE IP Camera
ICA-3250
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ICA-3250
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  • Page 1 1080p IR Bullet PoE IP Camera ICA-3250 1080p IR Bullet PoE IP Camera ICA-3250 - 1 -...
  • Page 2 ICA-3250 Copyright Copyright  2019 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.
  • Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Revision User’s Manual of PLANET 1080p IR Bullet PoE IP Camera Model: ICA-3250 Rev: 3.0 (June, 2019) Part No. EM-ICA-3250 (v3)_v3.0...

  • Page 4: Table Of Contents

    Features ........................10 Product Specifications ....................11 Chapter 2. Hardware Interface ................... 13 Physical Descriptions ....................13 2.1.1 Identification of ICA-3250 Physical Details ........... 13 2.1.2 I/O Control Instruction ................14 Hardware Installation ....................15 Initial Utility Installation .................... 16 2.3.1 Installing PLANET IP Finder II ..............
  • Page 5 1080p IR Bullet PoE IP Camera ICA-3250 Cloud Setting ......................44 Advanced Tool ......................46 3.7.1 Time Setting ..................46 3.7.2 Motion Detection ................... 46 3.7.3 User Management ................48 SysInfo Management ....................48 3.8.1 System Update ..................49 3.8.2 Reboot System ..................

  • Page 6: Chapter 1. Product Introduction

    1.2 Overview Compact and Cost-effective 1080p Outdoor Surveillance PLANET ICA-3250 PoE IP Camera delivers excellent picture quality in H.265 1080p Full HD resolutions at 30 frames per second (fps). Incorporating the Sony super low lux CMOS image sensor and 20- to 25-meter IR illuminators, which are specially designed for surveillance applications, the ICA-3250 provides sharp images under all lighting conditions.
  • Page 7 ICA-3250 High Efficiency Video Compression The ICA-3250 employs the H.265 technology to enable the camera to provide higher and more efficient image compression rates. If the same image quality level of H.264 is compared with that of H.265, the latter is able to save around 50% of bandwidth, meaning H.265 offers much higher quality video for less bandwidth.
  • Page 8 1080p IR Bullet PoE IP Camera ICA-3250 extremely clear and exquisite picture quality can be produced even under any challenging lighting conditions. Water Resistance and Dust-proof Protection The IP66-rated housing protects the camera body against rain and dust, and ensures operation under extreme weather conditions, which makes it an ideal solution for outdoor applications, such as buildings, roads, parking areas, garages, railway stations and airports.
  • Page 9 PoE injector. It thus eliminates the need for extra power cables and reduces installation costs while increases the deployment flexibility. The ICA-3250 is ONVIF compliant and thus, it is interoperable with other brands in the market. The ICA-3250 is indisputably the ideal choice for reliable and high-performance surveillance.

  • Page 10: Features

    Two-way audio support with enhanced audio quality  Network and Configuration  Compliant with IEEE 802.3af/at PoE interface for flexible deployment  RTSP, FTP, and PLANET DDNS protocols selectable  Easy Installation and Management  ONVIF compliant for interoperability ...

  • Page 11: Product Specifications

    Cable with RCA jack Network and Configuration IEEE 802.3 10BASE-T Standard IEEE 802.3u 100BASE-TX IEEE 802.3af/at Power over Ethernet IPv4, TCP/IP, HTTP, FTP, DHCP, DNS, PLANET DDNS, RTP, RTSP, Protocol RTCP, PPPoE, NTP, SMTP Security Password protection Users 3 clients on-line monitoring at the same time...
  • Page 12 1080p IR Bullet PoE IP Camera ICA-3250 Alarm Triggering Motion detection Event snapshot upload via FTP Alarm Events Notification via email, and HTTP General Power 12V DC, 1A Requirements IEEE 802.3af/at Class 3 Power Consumption 8W (IR on) Weight 440g Dimensions (Φ...

  • Page 13: Chapter 2. Hardware Interface

    1080p IR Bullet PoE IP Camera ICA-3250 Chapter 2. Hardware Interface 2.1 Physical Descriptions 2.1.1 Identification of ICA-3250 Physical Details Item Description Lens Keep the lens clean for excellent video quality. IR LED Emits infrared light to provide light source in dark places.

  • Page 14: I/O Control Instruction

    1080p IR Bullet PoE IP Camera ICA-3250 2.1.2 I/O Control Instruction LAN 10/100Mbps (PoE) RCA Audio Output RCA Audio Input DC 12V Power Input Description of I/O cabling: Interface Description The input power is 12V DC, 1A. DC 12V Power Input...

  • Page 15: Hardware Installation

    1080p IR Bullet PoE IP Camera ICA-3250 2.2 Hardware Installation 1. Place the Camera on the ceiling or fix it onto wall Use three screws to fix the camera onto the ceiling or wall. 2. Plug an Ethernet cable into the camera Connect the Ethernet cable (not included in the package) to the LAN socket.

  • Page 16: Initial Utility Installation

    1. Go to PLANET website and download the search tool: http://planet.com.tw/en/product/images/48611/UT-IP%20Finder%20II_v1.0.zip 2. Unzip and install the PLANET IP Finder II, the “Welcome to the Install Shield Wizard for PLANET IP Finder II” prompt will display on the screen and click “Next” to continue.
  • Page 17 1080p IR Bullet PoE IP Camera ICA-3250 3. Please click “Next” to install with original settings, or you may click the “Browse…” button to modify the install folder and then press “Next” to continue. 4. Please click “Install” to start the installation.
  • Page 18 1080p IR Bullet PoE IP Camera ICA-3250 Please click “Finish” to complete the installation and launch program immediately. 6. The search tool will run as shown in the picture below. - 18 -...

  • Page 19: Search Function

    A quick way to access IP camera is to left-click the mouse twice on a selected IP camera listed on “Device list” of PLANET IP Finder II. A login window of IE browser will be opened. 2.3.3 Network Function If user wants to set a specific IP address of device, please refer to the following steps to set.
  • Page 20 1080p IR Bullet PoE IP Camera ICA-3250 If user wants to set device as DHCP client, please refer to the following steps to set. Step 1. Select an IP cam from the device list. Step 2. Check the “Enable DHCP” box.

  • Page 21: Remote Update Function

    1080p IR Bullet PoE IP Camera ICA-3250 Please make sure the IP address of PC is in the same subnet as device’s IP address. 2.3.4 Remote Update Function  Device Update: User can update firmware with the function. Please select a device and click “Select File”...
  • Page 22 1080p IR Bullet PoE IP Camera ICA-3250 click “Synchro Time” to change time.  Reboot Device: Re-start the device. Please select a device and click “Reboot Device” to reboot device. - 22 -...

  • Page 23: Activex Setup To Use The Ip Camera

    1080p IR Bullet PoE IP Camera ICA-3250 2.4 ActiveX Setup to Use the IP Camera The IP Camera web pages communicate with the IP camera using an ActiveX control. The ActiveX control must be downloaded from the IP camera and installed on your PC. Your Internet Explorer security settings must allow for the web page to work correctly.

  • Page 24: Internet Explorer 7 For Windows Xp

    1080p IR Bullet PoE IP Camera ICA-3250 By now, you have finished your entire PC configuration for the camera. 2.4.2 Internet Explorer 7 for Windows XP From your IE browser  ”Tools”  ”Internet Options…”  ”Security” ”Custom Level…”, please set up your “Settings” as follows: Set the first 3 items: •...

  • Page 25: Internet Explorer 11 For Windows 8/10

    1080p IR Bullet PoE IP Camera ICA-3250 • Enable “Automatic prompting for ActiveX controls” • Prompt “Initialize and script active controls not marked….” From your IE browser  ”Tools”  ”Internet Options…”  ”Security”  ”Trusted Sites”  ”Sites”, please add the camera’s IP address as follows: •Add the device’s IP, then click the Close button.
  • Page 26 1080p IR Bullet PoE IP Camera ICA-3250 Please add the camera’s IP address as follows: •Add the device’s IP, then click the Close button. - 26 -...
  • Page 27 1080p IR Bullet PoE IP Camera ICA-3250 From your IE browser  ”Tool”  ”Internet Options…”  ”Security”  ”Trusted Sites”  ”Custom Level…”, please set up your “Settings” as follows: - 27 -...
  • Page 28 1080p IR Bullet PoE IP Camera ICA-3250 • Disable “Allow ActiveX Filtering” •Prompt “Allow Scriptlets” • Enable “Automatic prompting for ActiveX controls” - 28 -...
  • Page 29 1080p IR Bullet PoE IP Camera ICA-3250 • Prompt “Download unsigned ActiveX controls” - 29 -...
  • Page 30 1080p IR Bullet PoE IP Camera ICA-3250 By now, you have finished your entire PC configuration for the camera. - 30 -...

  • Page 31: Chapter 3. Web-Based Management

    1080p IR Bullet PoE IP Camera ICA-3250 Chapter 3. Web-based Management This chapter provides setup details of the IP camera’s Web-based Interface. 3.1 Introduction The IP camera can be configured with your Web browser. Before configuring, please make sure your PC is under the same IP segment with Internet camera.
  • Page 32 1080p IR Bullet PoE IP Camera ICA-3250 Please install the player “ie.exe” If you can’t install the ActiveX, please refer the chapter 2.4 ActiveX Setup to Use the IP Camera to configure your IE browser setting. The login window of Internet camera will appear.

  • Page 33: Live View

    1080p IR Bullet PoE IP Camera ICA-3250 When you see this message, click Run to install the required ActiveX control After the ActiveX control has been installed and run, the first image will be displayed. You should be able to see the images captured from the Internet camera on the web page now.

  • Page 34: Media Management

    1080p IR Bullet PoE IP Camera ICA-3250 Streaming type Set up the real-time view stream type (Mainstream/Substream). Fluent or Real-time Select the video quality: fluent video or real time video. Turn ON or OFF audio out function. User has to connect an external active speaker.
  • Page 35 1080p IR Bullet PoE IP Camera ICA-3250 Video codec of the selected profile. Video Format Main stream 1920x1080, 1280x960, 1280x720, 704x576 Resolution Sub stream 1280x720, 704x576, 640x480, 352x288 Defines the targeted frame rate of this profile. For example, set the frame rate to 30 fps, then the image will be updated for 30 Frame Rate frames per second.

  • Page 36: Audio Setting

    1080p IR Bullet PoE IP Camera ICA-3250 3.4.2 Audio Setting Check the box to set audio function as enable; uncheck it to set Audio Enable audio function as disable. User can set audio format as G.711 (A-law and µ-law) Audio Format Audio Sampling Rate User can set audio sampling rate as 8000/16000.

  • Page 37: Osd & Mask Settings

    1080p IR Bullet PoE IP Camera ICA-3250 Brightness Large value will brighten camera. Contrast Large value will contrast camera heavily. Saturation Large value will color camera heavily. There are three modes selectable-- Auto/Day/Night. In the Auto Day/Night Mode mode, the camera will change the image quality automatically, based on the light condition.

  • Page 38: Networking

    1080p IR Bullet PoE IP Camera ICA-3250 OSD Settings Display region of Device Title & Time can be settable. Click “Video Mask Settings” to enter the main interface shown below: Select one region on the image; click “Set” to save this setup.
  • Page 39 1080p IR Bullet PoE IP Camera ICA-3250 Enable this checked box when a DHCP server is installed on the network to issue IP address assignment. With this setting, the IP address is assigned automatically. If this device cannot get an IP...

  • Page 40: Port Management

    1080p IR Bullet PoE IP Camera ICA-3250 Alternate DNS Server The same function as DNS1. It is optional. If you log in the camera as an ordinary user, setting function will be not available. If you log in the camera as the administrator, you can perform all the settings provided within the device.

  • Page 41: Pppoe Setting

    1080p IR Bullet PoE IP Camera ICA-3250 If you want log in the camera from internet, please set Port Forwarding of your router for TCP port and TCP port+1,TCP port is used to login. By default, the ports are 9060 and 9061.
  • Page 42 1080p IR Bullet PoE IP Camera ICA-3250 feature. However, if your device is behind a NAT router, you will not need to enable this feature. Because DDNS allows the device to use an easier way to remember naming format rather than an IP address.

  • Page 43: Ftp Setting

    1080p IR Bullet PoE IP Camera ICA-3250 Password The password is used to log into DDNS service. This model comes with Planet Easy DDNS. When this function is enabled, DDNS domain name will appear automatically. User doesn’t go to www.planetddns.com to apply for a new account.

  • Page 44: Cloud Setting

    1080p IR Bullet PoE IP Camera ICA-3250 one event schedule to enable event triggering. Type the SMTP server name or the IP address of the SMTP SMTP Server server. SMTP Port Set port number of SMTP service. Type the sender’s E-mail address. This address is used for E-mail From replying e-mails.
  • Page 45 1080p IR Bullet PoE IP Camera ICA-3250 Display the UID (User ID) of the device. Note that user cannot change it. Set the username for the cloud server. Username Default is admin. Set the password for the cloud server. Password Default is admin.

  • Page 46: Advanced Tool

    1080p IR Bullet PoE IP Camera ICA-3250 3.7 Advanced Tool Refer to this menu to perform the principal settings of the camera. 3.7.1 Time Setting User can set up the time setting of Internet camera. Synchronize it with PC or remote NTP server.
  • Page 47 1080p IR Bullet PoE IP Camera ICA-3250 detection while observing a captured image. Alarm Enable To enable or disable the Alarm service here. Define the sensitivity value of motion detection. The higher the Sensitivity value is, the more sensitivity it will be.

  • Page 48: User Management

    1080p IR Bullet PoE IP Camera ICA-3250 After completing the schedule setup, the camera data will be Weekly triggered according to the schedule setup. Alarm Capture Send JPG file to FTP server triggered by motion. Sending Email Send message to e-mail server triggered by motion.

  • Page 49: System Update

    1080p IR Bullet PoE IP Camera ICA-3250 3.8.1 System Update To update the firmware online, click “Select file” to select the firmware. Then click “Remote Upgrade” to proceed. Make sure that the firmware only applies to this device; once updated, it will be burned into FLASH ROM of system.

  • Page 50: Backup

    1080p IR Bullet PoE IP Camera ICA-3250 3.8.4 Backup Click the “Recovery” button to locate the saved backup file and Recovery open the backup file. The settings will be restored to the previous configuration. To have a backup of all of the parameters, click this button. If...

  • Page 51: Log Management

    1080p IR Bullet PoE IP Camera ICA-3250 3.8.6 Log Management User can check the system log, alarm log, operate log information of the device. 3.8.7 Local Setting Click Browse to enable you to select the save path and file name prefix, and select OK to continue.

  • Page 52: Alarm Events

    1080p IR Bullet PoE IP Camera ICA-3250 3.9 Alarm Events This information shows the alarm message in the device. - 52 -...

  • Page 53: Appendix A: Ping Ip Address

    1080p IR Bullet PoE IP Camera ICA-3250 Appendix A: Ping IP Address The ping (or Packet Internet Groper) command is used to detect whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply. It’s also a very useful tool to confirm whether Internet camera is installed or not, or if the IP address conflicts with any other device over the network.

  • Page 54: Appendix B: Bandwidth And Video Size Estimation

    1080p IR Bullet PoE IP Camera ICA-3250 Appendix B: Bandwidth and Video Size Estimation The frame rate of video transmitted from the device depends on connection bandwidth between client and server, video resolution, codec type, and quality setting of server. Here is a guideline to help you roughly estimate the bandwidth requirements from your device.

  • Page 55: Appendix C: Ddns Application

    1080p IR Bullet PoE IP Camera ICA-3250 Appendix C: DDNS Application Configuring PLANET DDNS steps: Step 1: Visit DDNS provider’s web site and register an account if you do not have one yet. For example, register an account at http://planetddns.com Step 2: Enable DDNS option through accessing web page of the camera.

  • Page 56: Appendix D: Configuring Port Forwarding Manually

    Manually set up the device with a fixed IP address, for example, 192.168.0.100. 2. Access the router with your web browser The following steps generally apply to any router that you have on your network. PLANET Wireless Router is used as an example to clarify the configuration process. Configure the initial settings of the router by following the steps outlined in the router’s Quick Installation Guide.
  • Page 57 1080p IR Bullet PoE IP Camera ICA-3250 Your WAN IP address will be listed here. 3. Open/set Virtual Server Ports to enable remote image viewing The firewall security features built into the router and most routers prevent users from accessing the video from the device over the Internet. The router connects to the Internet over a series of numbered ports.
  • Page 58 1080p IR Bullet PoE IP Camera ICA-3250 Enter valid ports in the Virtual Server section of your router. Please make sure to check the box on this line to enable settings. Then the device can be accessed from WAN by the router’s WAN IP address.

  • Page 59: Appendix E: Power Line Frequency

    1080p IR Bullet PoE IP Camera ICA-3250 Appendix E: Power Line Frequency COUNTRY VOLTAGE FREQUENCY COMMENTS *Neutral and line wires are reversed from that Argentina 220V 50 Hz used in Australia and elsewhere. *Outlets typically controlled by adjacent switch. Australia...
  • Page 60 1080p IR Bullet PoE IP Camera ICA-3250 COUNTRY VOLTAGE FREQUENCY COMMENTS Taiwan 110V 60 Hz Thailand 220V 50 Hz *Outlets typically controlled by adjacent switch. United Kingdom 230V* 50 Hz Though nominal voltage has been officially changed to 230V, 240V is within tolerances and commonly found.

  • Page 61: Appendix F: Troubleshooting & Frequently Asked Questions

    1080p IR Bullet PoE IP Camera ICA-3250 Appendix F: Troubleshooting & Frequently Asked Questions Features The video and audio codec is The device utilizes H.265/H.264 compression to provide high-quality adopted in the device. images. The device does not have a built-in audio.
  • Page 62 Press the “Restore Factory” button to restore all settings to factory default setting. Forgot the IP address of the Check IP address of device by using PLANET IP Finder II program device. or set the device to default by reset button.
  • Page 63 1080p IR Bullet PoE IP Camera ICA-3250 Make sure to enter the IP address of Internet Explorer correctly. If the camera has a dynamic address, it may have changed since you last checked it.  Network congestion may prevent the web page from appearing quickly.
  • Page 64 1080p IR Bullet PoE IP Camera ICA-3250  Network congestion may prevent the Image screen from appearing quickly. You may choose lower resolution to reduce the required bandwidth. Internet Explorer displays following message: “Your current Set up the IE security settings or configure the individual settings to...
  • Page 65 1080p IR Bullet PoE IP Camera ICA-3250  Default Gateway and DNS server address should be set up correctly. Image Transfer on FTP does not work.  If FTP does not work properly, ask your ISP or network administrator about the transferring mode of FTP server.

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