Solving Problems
If you have a problem with your NX100 Series, check the lights on the control
panel to diagnose the cause.
You can also check "Problems and Solutions" on page 29 for basic troubleshooting
suggestions, or double-click the Epson Information Center icon on your computer
desktop for more detailed help.
Checking for Software Updates
Periodically, it's a good idea to check Epson's support
website for free updates to your Epson Stylus NX100
Series software. Open your on-screen Epson
Information Center and select
or visit Epson's support website at
Software
epson.com/support (U.S.) or epson.ca (Canada).
With Windows, you can select
Maintenance tab in the printer settings window. You
can also click
, select
Programs
, and click
Series
Error Indicators
Light status
P On light slowly flashing
No other lights are on
b paper light on
b paper and P On light
flashing at same rate
28
Solving Problems
Download the Latest
Driver Update
or
, select
Start
All Programs
, select
EPSON
EPSON NX100
.
Driver Update
Problem and Solution
The NX100 Series is in sleep mode. Press any button
except the P On button to wake it up.
Paper is out or multiple pages have fed. Load or reload
paper in the sheet feeder.
Paper is jammed. Carefully remove the jam, as
described on page 30.
on the
or