Motorola Moto Q Setup Manual
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Motorola Moto Q Setup Manual

Sprint setting up email
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Setting Up Email
on your Sprint Mobile Broadband Smart Device
TM
MOTO Q
by Motorola®
www.sprint.com
© 2006 Sprint Nextel. All rights reserved. SPRINT, the "Going Forward"
logo, the NEXTEL name and logo, and other trademarks are trademarks of
Sprint Nextel.
Printed in the U.S.A.

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  • Page 1 Setting Up Email on your Sprint Mobile Broadband Smart Device MOTO Q by Motorola® www.sprint.com © 2006 Sprint Nextel. All rights reserved. SPRINT, the “Going Forward” logo, the NEXTEL name and logo, and other trademarks are trademarks of Sprint Nextel.
  • Page 2 Motorola reserves the right to change or modify any information or specifications without notice or obligation. © Motorola, Inc., 2006. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners.

  • Page 3: Table Of Contents

    Table of Contents Section 1: Overview of Email Options ....1 Your Email Choices ......... . .2 Types of Email Accounts .

  • Page 5: Section 1: Overview Of Email Options

    Getting Started Guide that came with your device. For more support information about using your MOTO Q, see the Motorola Q Support Web site at http://www.motorola.com/support/Q .

  • Page 6: Your Email Choices

    Your Email Choices Read this section to determine where to find more information on the type of email solution you want on your device. If you want to access email on your device over the air: To access corporate email, you have the following choices: You can use Good Mobile Messaging .

  • Page 7: Types Of Email Accounts

    Types of Email Accounts Listed below are the types of email accounts that you can set up on your device and an explanation of what each enables you to do when set up on your device: Good Mobile Messaging – Enables you to use Good Mobile Messaging, a third-party application, to synchronize your corporate email in real time.

  • Page 9: Section 2: Setting Up Good Mobile Messaging

    Sec tion 2 Setting Up Good Mobile Messaging In This Section Requesting a Good Mobile Messaging Account Setting Up Good Mobile Messaging on Your Device Good Mobile Messaging is a service that lets you receive your corporate email on your device as soon as the email is sent. An application that you download to your device lets you use the Good Mobile Messaging service.

  • Page 10: Requesting A Good Mobile Messaging Account

    Requesting a Good Mobile Messaging Account Before you begin setting up, you must contact your corporate IT department and request a Good account. When you register for your Good account, an email will be sent with information you will need to set up Good Mobile Messaging on your device, such as a link to the Good Mobile Messaging application file you must download and a 15-digit PIN.
  • Page 11 When you see the OTA Setup message, select Download Now. Press Yes (left softkey). Wait while the file downloads. Press Done (left softkey). Press Start (left softkey) and follow the prompts to install the file: When prompted, enter the email address for which you want to use Good Mobile Messaging to receive email on your device.

  • Page 13: Section 3: Setting Up An Exchange Server Account

    Sec tion 3 Setting Up an Exchange Server Account In This Section Before You Begin Configuring Your Device to Synchronize With Your Exchange Account Accessing Your Exchange Account Synchronizing Manually or Changing Your Synchronization Options This section tells you how to use Microsoft Direct Push to access your corporate Exchange email account and how to set your synchronization options.

  • Page 14: Before You Begin

    Before You Begin Before you begin, contact your corporate IT department to determine if your company’s Exchange server is configured for wireless synchronization. If it is, you will need them to provide you with: Your user name and password. The server domain name. The server address.

  • Page 15: Configuring Your Device To Synchronize

    Configuring Your Device to Synchronize With Your Exchange Account To set up an Exchange email account on your device and set synchronization options: Press Start (left softkey). Select ActiveSync. In the screen that appears, select set up your device to sync with it.
  • Page 16 Press Menu (right softkey). Select Schedule. Choose your synchronization schedule. When you are finished choosing your synchronization schedule, press Done (left softkey). Note: Synchronizing more frequently uses your device’s battery power more quickly than synchronizing less frequently. If you are out of network coverage and your device tries to sync three times without finding a network, your synchronization settings automatically revert to manual synchronization.

  • Page 17: Accessing Your Exchange Account

    Accessing Your Exchange Account To access your Exchange account on your device: Press Start (left softkey) and then select Messaging. — or — Press the Message/Display Off key ( Select Outlook E-mail. Synchronizing Manually or Changing Your Synchronization Options You can synchronize manually at any time or change your synchronization options using the ActiveSync program on your device.

  • Page 19: Section 4: Setting Up Hotmail

    Sec tion 4 Setting Up Hotmail In This Section Setting Up Hotmail Email Accessing and Synchronizing Hotmail Email Account You can use your device to send and receive email messages from a Pocket MSN Hotmail email account. Your device has MSN Hotmail software on it that makes this easy.

  • Page 20: Setting Up Hotmail Email

    Setting Up Hotmail Email To set up your Hotmail email account on your device: Press Start (left softkey) and then select Pocket MSN. Select MSN Hotmail. In the screen that appears: Enter your Hotmail email address. Enter your Hotmail email account password. If you want your device to save your password, select the Save password checkbox.

  • Page 21: Accessing And Synchronizing Hotmail Email Account

    Accessing and Synchronizing Hotmail Email Account To access your Hotmail email account: Press Start (left softkey) and then select Pocket MSN. — or — Press the Message/Display Off key ( Select Hotmail. To synchronize your Hotmail email account: Press Start (left softkey) and then select Pocket MSN. —...

  • Page 23: Section 5: Setting Up Personal Email

    Sec tion 5 Setting Up Personal Email In This Section Setting Up Email With Automatic Settings Setting Up Email Without Automatic Settings Accessing and Synchronizing Your Personal Email Account You can use your device to send and receive email messages from email accounts you have through your Internet service provider (ISP), through a Web-based email service, or any other POP3 or IMAP4 email account.

  • Page 24: Setting Up Email With Automatic Settings

    Setting Up Email With Automatic Settings These are some POP3 or IMAP4 email providers that have automatic settings for setting up your email on your device: Yahoo.com Gmail.com Comcast.net AOL.com AIM.com Sbcglobal.net If your email provider has automatic settings, you need your email address and password to set up the email account on your device.
  • Page 25 In the screen that appears: Enter your name as you want it to appear to people who receive email from you. Enter your email address, including “@” and the part after it. Select the Attempt to obtain e-mail settings from the Internet checkbox.
  • Page 26 Note: If you choose to save your password, others may be able to access your email if you misplace your device or leave it unattended. Press Next (right softkey). Press Next (right softkey) again. Press Next (right softkey) again. In the screen that appears: Select the number of days’...
  • Page 27 If you want to download email from this account now, press Yes (left softkey). — or — If you don’t want to download email from this account now, press No (right softkey). Section 5: Setting Up Personal Email...

  • Page 28: Setting Up Email Without Automatic Settings

    Setting Up Email Without Automatic Settings If your POP3 or IMAP4 email provider does not have automatic settings for setting up your email on your device, you must enter these settings manually. To do this, you must have the following information in addition to your email address and password before you begin: Account type (POP3 or IMAP4).
  • Page 29 AIM.com: Account type: IMAP4. Incoming server address: imap.aim.com. Incoming server does not require SSL connection. Outgoing server address: smtp.aim.com. Outgoing server requires SSL authentication. Excite.com: Account type: POP3. Incoming server address: pop3.excite.com. Incoming server does not require SSL connection. Outgoing server address: smtp.excite.com. Outgoing server requires SSL authentication.
  • Page 30 PacBell.net: Account type: POP3. Incoming server address: postoffice.pacbell.net. Incoming server does not require SSL connection. Outgoing server address: mail.pacbell.net. Outgoing server requires SSL authentication. Prodigy.net: Account type: POP3. Incoming server address: pop.prodigy.yahoo.com. Incoming server does not require SSL connection. Outgoing server address: smtp.prodigy.yahoo.com. Outgoing server requires SSL authentication.
  • Page 31 Setting Up Email Manually To set up a personal email account on your device if your email provider does not have automatic settings: Press Start (left softkey) and then select Messaging. — or — Press the Message/Display Off key ( Select Outlook E-mail.
  • Page 32 In the screen that appears: Select your email account type: POP3 or IMAP4. Scroll left and right using your device’s navigation key to make the selection. Enter the account name as you want it to appear in this account’s Outbox folder on your device (for example, “Yahoo”).
  • Page 33 In the screen that appears: Select the number of days’ worth of email you want to receive on your device from this account. Scroll left and right using your device’s navigation key to make the selection. Select the initial size of email you want to receive on your device from this account.

  • Page 34: Accessing And Synchronizing Your Personal Email Account

    Accessing and Synchronizing Your Personal Email Account You access a personal email account you set up on your device by going to the folder name you gave the account. To access a personal email account: Press Start (left softkey) and then select Messaging. —...

  • Page 35: Deleting A Personal Email Account

    Deleting a Personal Email Account If you set up a personal email account that you no longer want on your device, you can delete it. To delete a personal email account from your device: Press Start (left softkey) and then select Messaging. —...

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