Services Not Included In Roadside Assistance - Cadillac 2009 Escalade EXT Owner's Manual

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Flat Tire Change: Service is provided to change a
flat tire with spare tire. The spare tire, if equipped,
must be in good condition and properly inflated.
It is your responsibility for the repair or replacement
of the tire if it is not covered by the warranty.
•
Battery Jump Start: Service is provided to jump
start a dead battery.
•
Trip Routing Service: Detailed maps of North
America are provided when requested either
with the most direct route or the most scenic route.
Additional travel information is also available.
Allow three weeks for delivery.
•
Trip Interruption Benefits and Assistance: If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the
5 year/100,000 miles (160 000 km) Powertrain
warranty period. Items considered are hotel, meals,
and rental car.
Cadillac Technician Roadside Service
(U.S. only)
Cadillac's exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner in the United States with the advantage of
contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.
8-8
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your car
towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts and
tools required to handle most roadside repairs.
Services Not Included in Roadside
Assistance
•
Impound towing caused by violation of any laws.
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Legal fines.
•
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
•
Towing or services for vehicles driven on a
non-public road or highway.
Services Specific to Canadian
Purchased Vehicles
•
Fuel delivery: Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not provided
through this service.
•
Lock-Out Service: Vehicle registration is required.
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Trip Routing Service: Limit of six requests
per year.