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5 Troubleshooting
To keep the warranty valid, never try to repair
the player yourself.
If you have problems using this player, check the
following points before you request service. If
you still have a problem, register your player and
get support at www.philips.com/support.
If you contact Philips, you will be asked for the
model and serial number of this player. The
model number and serial number are on the
back of this player. Write the numbers here:
Model No. __________________________
Serial No. ___________________________
No picture.
•
The TV video input channel is not correctly
selected (see the TV's user manual).
No sound output from the TV.
•
Make sure that the audio cables are
correctly connected between this player
and the TV.
No audio output from the loudspeakers of the
connected external audio device (for example,
stereo system, amplifier receiver).
•
Make sure that the audio cables are
correctly connected.
•
Switch the external audio device to
correct audio input source.
Disc cannot be read.
•
Make sure that this player supports the
disc (see "Specifications" > "Playable
media").
•
For a recorded disc, make sure that the
disc is finalized.
A USB storage device cannot be read.
•
Make sure that the format of the USB
storage device is compatible with this
player (see "Specifications" > "USB").
•
Make sure that the file system on the USB
storage device is supported by this player
(see "Specifications" > "USB").
•
The USB port supports no more than
200mA. This player automatically turns off
when a USB flash drive with more than
200mA is connected.
Files cannot be displayed or read.
•
Make sure that the number of files or
folders does not exceed the supported
limit of this player (maximum 9999 files or
199 folders).
•
Make sure that this player supports these
files (see "Specifications" > "File format").
EN
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