Kyocera P5026cdw Frequently Asked Questions Manual
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Kyocera P5026cdw Frequently Asked Questions Manual

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Frequently Asked
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  • Page 1 Frequently Asked Questions P5026cdw...

  • Page 2: Table Of Contents

    My P5026cdw has poor image quality. My P5026cdw displays an error indication. My P5026cdw does not turn on. My P5026cdw has a message on the display that a Paper Jam has occurred. Also, there is a flashing light with an exclamation mark next to it.

  • Page 3: My P5026Cdw Displays "Check Toner/Low Toner

    1. Check to ensure the toner is Genuine Kyocera Toner. 3. Make sure the Right Cover is closed all the way. You can do this by checking if the toner has the Kyocera Hologram on the toner bottle. To maintain quality, we recommend using genuine Kyocera toner containers, which must pass numerous quality inspections.

  • Page 4: How Do I Check The Toner Level On My P5026Cdw

    How do I check the Toner Level on my P5026cdw? The toner gauges can be found on the printer Status Page. Press the [Menu] key > press the [▲] [▼] key to select [Report Print] > [►] key>select Print Status Page.

  • Page 5: How Do I Access The Command Center Rx Webpage

    Open a Web Browser such as Internet Explorer then delete the text in the Address Field. Key in the IP address obtained from the Status Page then press Enter. The default login is User Name: Admin (capital A) Password: Admin (capital A) FAQs P5026cdw...

  • Page 6: What Is The Administrator Login Via The P5026Cdw Op Panel

    What is the administrator login via the P5026cdw OP Panel? Username: 2600 Password: 2600 Where is the Serial Number located for the P5026cdw ? Open the Multi-Purpose Tray to find the Serial Number. It will be a white label that looks like a barcode.

  • Page 7: How Do I Install The Windows Print Driver For My P5026Cdw

    How do I install the Windows Print Driver for my P5026cdw? Supported operating systems. Then select Run Anyway. Windows 10 Windows 8.1 Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Note: If you install the driver in unsupported operating systems including Windows 7, Windows Server 2008 R2, and Windows Server 2008, a security message appears.
  • Page 8 Acknowledge the Energy Star Compliance notification by Select Yes to allow the driver to report issues to Kyocera in clicking OK. the event of an issue. If you do not wish to allow the reporting, select No. In the menu on the left select Express Install.

  • Page 9: My P5026Cdw Has Poor Image Quality

    My P5026cdw has poor image quality. To maintain quality, be sure to use genuine Kyocera toner. The use of non-genuine toner containers may cause failure. A label is affixed to our genuine supplies, as shown below. Replace the paper with new paper.

  • Page 10: My P5026Cdw Displays An Error Indication

    My P5026cdw displays an error indication. If an error occurs on the machine, the error message appears on the screen. Also, the Attention indicator on the operation panel will light up or flash. 1. How can I find information if an error occurs? 4.

  • Page 11: My P5026Cdw Does Not Turn On

    Try a different power cord if available. My P5026cdw has a message on the display that a Paper Jam has occurred. Also, there is a flashing light with an exclamation mark next to it.
  • Page 12 If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the device could cause subsequent jamming. Open the multipurpose tray. Push Cassette 1 back in. FAQs P5026cdw...
  • Page 13 Scraps of paper left in the device could cause subsequent jamming. Remove any jammed paper. Open the cover (A). Push and close the Rear Cover 1. Remove any jammed paper. FAQs P5026cdw...
  • Page 14 Remove any jammed paper. Do not reuse the jammed papers. If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the device could cause subsequent jamming. FAQs P5026cdw...

  • Page 15: Setting The Connection By Using The Wi-Fi Setup Tool (Microsoft Windows)

    Turn on the computer. IP address (link local address) of the machine and computer is generated automatically. Insert the DVD (if your computer is equipped with one) or visit our web site and download the latest Wi-Fi setup tool https://www.kyoceradocumentsolutions.us/p5026 FAQs P5026cdw...
  • Page 16 Configure the settings Select “Do not use WPS“. Select LAN cable and press Next. Press next. Press next. Select Easy setup and Press Next. Press next. FAQs P5026cdw...
  • Page 17 Select Use device settings. Press Next. Software will show connecting status. Software will show connecting status. Setup Complete. NOTE Only one device can be added at a time using Wi-Fi setup tool. It may take some time to search for the device. FAQs P5026cdw...

  • Page 18: Wireless Connection Setup By Using Wi-Fi Direct

    Select the [◄] or [►] key to move the cursor left or right. The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 FAQs P5026cdw...
  • Page 19 The factory default settings for the administrator ID is set as shown below. Model Name Administrator ID ECOSYS P5021cdn/ECOSYS P5021cdw 2100 ECOSYS P5026cdn/ECOSYS P5026cdw 2600 Enter the administrator ID (2600) and select the [OK] key. Press the down arrow to select ON, Press OK. Enter the administrator password (2600) and select the Restart the printer.
  • Page 20 Connect the Computer to the Wi-Fi direct SSID. [Settings] > [Wi-Fi]. Select the network name (SSID) appeared in previous step. Enter the password that was provided in previous step> [Connect]. The network between this printer and the computer/ handheld device is configured. FAQs P5026cdw...
  • Page 21 [Cancel]. If the autorun screen is displayed, click [Run setup.exe]. If the user account management window appears, click [Yes] ([Allow]). Click [View License Agreement] and read the Select [Maintenance]. License Agreement. [Wi-Fi Setup Tool] > [OK]. Clic [Accept]. FAQs P5026cdw...
  • Page 22 Configure the settings. Select “Do not use WPS“. Select Wi-Fi Direct and press Next. Press Next. Press Next. Press Next. Select Advanced setup and Press Next. Select Express. FAQs P5026cdw...
  • Page 23 Select you network SSID and press Next. A list of available printers will be displayed, select your model and press Next. Software will show connecting status. Select your Network Authentication type and enter Password in the Pre-Shared Key field. Press Next. FAQs P5026cdw...
  • Page 24 Software will show connecting status. Setup Complete. Select Finish. NOTE Only one device can be added at a time using Wi-Fi setup tool. It may take some time to search for the device. FAQs P5026cdw...

  • Page 25: P5026Cdw It States, "Incorrect Login Username Or Password

    When trying to access the Command Center web page on my P5026cdw it states, “incorrect login Username or Password”. The default login is Admin (capital A) for both the Username and PW. If the issue persists, try a different browser.

  • Page 26: How Can I Print Onto "Special Media" Such As Envelopes Or Labels On My P5026Cdw

    How can I print onto “Special Media” such as Envelopes or Labels on my P5026cdw? For special media you must use the Multipurpose tray. Open After the printer has been configured, the media setting in the the MP tray and load the desired media type.

  • Page 27: Installing The Apple Os Print Driver

    Kyocera driver. The Setup guide also has install and setup instructions in case you need a visual help file. Double click on the package (.pkg) file to start the install.
  • Page 28 Kyocera Net Manager. Select install (1) Enter the Admin Username and password for computer. And select install First verify that your Kyocera device is powered on and software. connected to USB or network. Select the apple icon in upper left corner of computer screen, select System Preferences, then select Printers and Scanners.
  • Page 29 IP, this is the most common and preferred method, Select the IP tab. Verify the Protocol is set to Line printer daemon/LPD, this is the recommended protocol for Kyocera printers. Enter the IP address of the desired printer, the queue will remain blank.
  • Page 30 In the Options tab you can change the installed options Supply levels will show current status of toner and waste toner. FAQs P5026cdw...
  • Page 31 Kyocera Document Solutions does not warrant that any specifications mentioned will be error-free. Specifications are subject to change without notice. Information is correct at time of going to press. All other brand and product names may be registered trademarks or trademarks of their respective holders and are hereby acknowledged.

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