Motorola edge20 User Manual page 116

Calls, contacts, voicemail : Phone calls
When connected to a Wi-Fi network, your phone automatically switches between cellular and Wi-Fi networks
for calls and texts based on the signal strengths.
Turn Wi-Fi calling on or off
If your carrier supports Wi-Fi calling, you need to turn it on.
1. Go to Settings > Network & internet > Mobile network.
2. If you're using two SIMs, touch the SIM name.
3. Touch Advanced > Wi-Fi calling.
Depending on your carrier, the Wi-Fi calling setting may be in your
Calls (or Advanced Calling) > Wi-Fi calling.
If you don't see this option, your carrier doesn't support this feature.
4. If your phone has dual SIMs, touch the SIM to set up for Wi-Fi calling.
5.
Turn it on or off
You can also open quick settings
Make Wi-Fi call
1. Make sure that:
•
Wi-Fi calling
•
You're connected
2. Make the call as usual.
Depending on your carrier, you'll see a Wi-Fi calling icon in the status bar, start and end call buttons, or the
active call status indicator when your call is over a Wi-Fi network.
If you're not connected to Wi-Fi, calls use your carrier's mobile network.
If Wi-Fi calling isn't working
If you're outside your carrier's network and want to use Wi-Fi calling instead of roaming on another
carrier's network:
1. Go to Settings > Network & internet > Mobile network.
2. Touch Advanced > Wi-Fi calling.
3. If your phone has dual SIMs, touch the SIM set up for Wi-Fi calling.
4. Touch When Roaming and choose Prefer Wi-Fi.
Other reasons why Wi-Fi calling may not work:
•
If you're in airplane
•
When traveling internationally, some carriers require turning on Wi-Fi calling before leaving your home
country.
• Some countries don't allow Wi-Fi calling, and some carriers restrict Wi-Fi calling to and from certain
countries. See your carrier for details.
.
to turn Wi-Fi calling on
is on.
to a Wi-Fi network.
mode, a Wi-Fi call will drop when you lose your Wi-Fi connection.
Phone app at > Settings >
or off .
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