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Troubleshooting
(Single-Serve Side)
PROBLEM
PROBABLE CAUSE
Weak coffee.
• Not enough ground coffee used. See "How to Use Single-Serve Side."
• Excessive amount of water in single-serve reservoir. Use travel mug or mug into which coffee
Coffee overflows from
will be brewed to fill reservoir. Use slightly less grounds when brewing decaffeinated or flavored
brew basket, travel mug,
coffees. Set coffee grinder to automatic drip grind.
or regular mug.
• Coffeemaker needs cleaning.
Coffee tastes bad.
• Coffee ground too coarsely or too finely. Set coffee grinder to automatic drip grind.
• Poor coffee quality and freshness.
• Poor water quality (use filtered or bottled water).
12
Troubleshooting
(Carafe Side)
PROBLEM
PROBABLE CAUSE
• Excessive amounts of ground coffee.
Brew basket overflows
or coffee brews slowly.
• Decaffeinated and/or coffee ground too finely can cause overflow. Set coffee grinder to
automatic drip grind and use slightly less grounds.
• Coffeemaker needs cleaning.
If using a paper filter:
• Coffee grounds between paper filter and brew basket.
• Paper filter not open and in proper position.
• Rinse brew basket before inserting paper filter so the edges will remain pressed against the
sides of the basket.
• Poor-quality paper filter.
Coffee leaks onto base.
• Carafe removed from keep-hot plate for more than 20 seconds during the brewing cycle.
Coffee tastes bad.
• Coffeemaker needs cleaning.
• Coffee ground too coarsely or too finely. Set coffee grinder to automatic drip grind.
• Coffee-to-water ratio unbalanced. Adjust for personal preference.
• Poor coffee quality and freshness.
• Poor water quality (use filtered or bottled water).
13
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