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Telstra 4GX HD
A475
User Guide
ZTE Australia provides dedicated support with a local call centre and social media outreach.
Search 'ZTE Australia' on Facebook , Google+ and Twitter to keep in touch.
© ZTE 2016 Ver 1.0 Jan 2016
The SAR value for this device is published on ztemobiles.com.au

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Summary of Contents for Zte Telstra 4GX HD

  • Page 1 Telstra 4GX HD A475 User Guide ZTE Australia provides dedicated support with a local call centre and social media outreach. Search ‘ZTE Australia’ on Facebook , Google+ and Twitter to keep in touch. © ZTE 2016 Ver 1.0 Jan 2016...
  • Page 2 All modifications shall be compiled in a new version of User Manual without prior notice. ZTE Corporation keeps the right to make the final explanation to this guide. Trademarks Android is a trademark of Google, Inc.
  • Page 3 Installation of a third-party ROM or non-official operating system (commonly called ‘rooting’ your device) might bring unwanted security risks and may make your device inoperable. ZTE Corporation will not be liable for the security threats brought by upgrade of the operating system.
  • Page 4: Table Of Contents

    Contents Getting started ........................1 Key definitions ..................... 3 Inserting and Removing the SIM card ..............4 Inserting and Removing Memory card (optional) ..........5 Inserting the battery .................... 6 Removing the battery ..................7 Charging the Battery ................... 8 Getting to know your phone ....................
  • Page 5 Answer a call ..................... 16 Reject a call ...................... 16 End a call ......................17 Adjust the volume ..................... 17 Turn the speaker on or off................. 17 Add a multi party or Conference call ..............17 Use touch tones during a call for automated call systems ....... 17 Contacts ...........................
  • Page 6 Receive messages ................... 23 Message thread ....................23 Message Settings ..................... 24 Gmail ..........................24 Set up an Gmail account for the first time ............24 Connectivity ........................25 Wi-Fi ........................26 Bluetooth® ......................27 Bluetooth Low Energy (Bluetooth Smart) ............28 Connect to a Computer to transfer files ............
  • Page 7 Camera ......................34 Camcorder ......................35 Gallery ....................... 36 Music Player ..................... 36 Sound Recorder ....................36 FM radio ......................37 More Applications ......................38 Chrome ......................38 File manager ..................... 40 Clock ......................... 40 Calculator ......................41 Calendar ......................42 Downloads ......................
  • Page 8 Declaration of RoHS compliance .................. 52 Disposal of your old phone .................... 53...
  • Page 9: Getting Started

    Getting started Front camera Receiver Volume key Display Recent Apps Home Back...
  • Page 10 Headset jack Back camera Noise-reduction MIC Power Reset Lock key Speaker USB port...
  • Page 11: Key Definitions

    Key definitions Back Touch to open the previous screen you were working in. If the onscreen keyboard is open, touch it to close the keyboard. Home Touch to open the home screen. If you’re viewing the left or right extended home screen, Touch it to open the central home screen. Recent Apps Touch to open the Recent Apps list Power key...
  • Page 12: Inserting And Removing The Sim Card

    Inserting and Removing the SIM card You must insert a valid SIM card into your phone before use. 1. Switch off your phone and disconnect any external power. 2. Remove the back cover using the thumb catch in the bottom left corner (viewed from the back) 3.
  • Page 13: Inserting And Removing Memory Card (Optional)

    Inserting and Removing Memory card (optional) Insert the memory card into the card slot as shown below: TIPS A memory card is an optional accessory and is not included with your device. The phone accepts microSD cards up to 32GB with FAT32 format. The addition of a memory card is mainly used for personal storage such as Photos, Music and Videos.
  • Page 14: Inserting The Battery

    Inserting the battery 1. Open the battery cover on the back of your phone. 2. Align the battery's contact points with those of the phone and gently press the battery down into place. 3. Replace the battery cover clicking it back into position.
  • Page 15: Removing The Battery

    Removing the battery Switch off your phone. Open the battery cover. Lift the battery up and out of your phone.
  • Page 16: Charging The Battery

    Charging the Battery Connect the charger to the phone using a USB cable, and plug the charger into a standard power socket. Only use the approved charger and USB lead provided.
  • Page 17: Getting To Know Your Phone

    Getting to know your phone Screen control There’s more to a touch screen than simple touching: - Touch: Touch items on screen to open apps, select options or use the keyboard. - Swipe or slide: Slide your finger across the screen to flick between ‘pages’ or scroll - Touch &...
  • Page 18: Volume Controls

    Volume Controls The volume keys work in different ways depending on which application or menu you are Lock screen or Home Screen Volume keys control the Ring Volume and the Priority Interuptions panel. Move the volume all the way down to enable Vibrate mode with handset interuptions controlled by All, Priority, or None.
  • Page 19: Home Screen

    Home screen Press the Home key to access your Home screen. Swipe left and right to view additional pages, touch apps to activate them, press and hold apps to move them and place them elsewhere, drag apps to ‘Remove’ to delete them. To add apps to your Home screen, go the Apps tray and press and hold on an icon to drop it onto your Home screen.
  • Page 20 Move icons on the home screen Press & hold the icon you want to move, drag it to your desired position on the screen and release it. Press & hold the icon you want to move, and drag the icon to your desired screen. Delete icons on the home screen Touch &...
  • Page 21: Switch To Sleep Mode (Turn Off The Display)

    but all the other icons can be moved or consolidated into Folders. - Place an app icon in the Favorites tray: Touch & hold an icon to move in or out of the favorites panel. Drag an icon onto another one to create a folder. Quick Settings Panel Pull down twice to open the quick settings panel to quickly check and control key features.
  • Page 22: Wake Up Your Phone

    Display) to save power and prevent inadvertent operations such as making phone calls in your pocket. It is also good practice to manually switch off the display after use. Press the Power key to turn your screen on or off during normal use. Wake up your phone After the phone switches to sleep mode the screen will be turned off and locked.
  • Page 23: Make And Answer Calls

    Make and answer calls Make a call Make a call from the Dialler On the home screen, touch the button to open the Dialler. Touch a recently called number or press to open the Dial Pad and touch to make the call. Make a call from Contacts On the home screen, touch the Contacts icon, touch the desired contact...
  • Page 24: Answer A Call

    Dial from Messaging 1. On the home screen, touch the Messaging icon 2. Touch a message or conversation to select it 3. Touch the icon at the top of the phone to dial. Answer a call Your phone will ring or vibrate (depending on your current settings) for an incoming call.
  • Page 25: End A Call

    End a call Touch the button to hang up the call. Adjust the volume In a call, you can raise or lower the volume by using the volume keys. Turn the speaker on or off In a call, touch the button to turn on the speaker, and touch it again to turn off speaker.
  • Page 26: Contacts

    Touch the button to open the dial pad to enter numbers during a call. Contacts You can place calls from the Phone app , the Contacts app , or other apps or widgets that display contact information. Wherever you see a phone number or call icon, you can usually touch it to dial.
  • Page 27: Delete Contacts

    Delete contacts 1. In Contacts, touch the and then select Delete contact. 2. Touch the contacts you want to delete or touch , then touch the OK. Edit contact details 1. In Contacts, touch the contact whose details you want to edit. 2.
  • Page 28: Import/Export Contacts

    You can tap the contact you want to add to favorites in the contact interface, and then touch in the upper right corner to add it to Favorites directly. Import/Export contacts 1. In Contacts, touch the to select Import/export. 2. You can select SIM card, Phone, Phone storage, SD Card. Share a contact You can share a contact with someone.
  • Page 29: Use Contacts To Block An Incoming Caller

    example by importing from your SIM card or entering a new Contact manually, it is automatically synced to your Google account and stored securely on line. You can manage your Google Contacts through the Gmail app on line or using the handset Contacts app as previously described.
  • Page 30: Messaging

    Messaging In Messaging, you can send or receive text messages and multimedia messages. On the home screen or in the All Apps screen, touch the Messaging icon to open. Send messages 1. In Messaging, touch the icon. 2. Input your desired telephone number . You can also touch the button to select a contact from the People and then touch OK icon to add a contact.
  • Page 31: Receive Messages

    Receive messages 1. In idle mode, you will be reminded about the new messages in the notification area. Slide down to open the notification panel to view. 2. Touch the message. 3. Enter text to reply to the message. Touch the icon to send the message.
  • Page 32: Message Settings

    Message Settings In Messaging, touch Options and then touch Settings to perform relevant settings. Gmail You can use Gmail to read and write email from any mobile device or browser. All your email is always up to date and available no matter where you check it from. On the home screen or in the All Apps screen, touch the Gmail icon to open Gmail.
  • Page 33: Connectivity

    Connectivity Your phone can connect to the Internet via your mobile phone operator or over a Wi-Fi network. When A Wi-Fi network is configured and available the device will automatically choose the Wi-Fi connection to reduce your mobile data usage. GSM/WCDMA data connection Different locations may have different mobile networks available.
  • Page 34: Wi-Fi

    Wi-Fi Turn on/off Wi-Fi 1. In the All apps screen, touch Settings > WIFI. 2. Touch the switch to turn it ON or OFF 3. You can also pull down the Quick Settings Panel and touch the Wi-Fi icon to switch Wi-Fi on or off.
  • Page 35: Bluetooth

    Bluetooth® ® Via the Bluetooth function, you can exchange data with other Bluetooth devices that are within a short distance. ® Turn on/off Bluetooth 1. On the home screen, touch and then touch Settings. ® 2. Touch Bluetooth , and slide the ON/OFF button to turn it on or off. Pairing ®...
  • Page 36: Bluetooth Low Energy (Bluetooth Smart)

    ® Change your phone’s Bluetooth name 1. On the home screen, touch and then touch Settings > Wireless & networks. ® 2. If the Bluetooth function is not turned on, turn it on. ® 3. Touch Bluetooth > Rename this device to edit the name of your , then touch device, then touch Rename.
  • Page 37: Connect To A Computer To Transfer Files

    Connect to a Computer to transfer files Transfer audio, video and picture files between your handset and your computer. Connect your handset using the USB data lead supplied. First time, select Install driver on the handset notifications window. On your PC, use Windows Explorer to open the CD Drive: USB_Driver, then double click Setup to install the handset drivers.
  • Page 38: Settings

    Settings Airplane mode In areas where the use of mobile devices is restricted, you can activate the Airplane mode to disable phone function but still use other functions of your phone such as calendar, music and games. You will not be able to make/answer calls, send/receive messages in Airplane mode.
  • Page 39 Phone ringtone: Select the ringtone to sound when you receive a call. Default notification sound: Select your default notification ringtone. Vibrate: Set the phone to vibrate and play a ringtone for incoming calls. Dial pad touch tones: Check to play a sound when you touch dial pad. Touch sounds: Check to play a sound when you touch buttons, icons and other onscreen items.
  • Page 40: Accounts And Sync

    2. Turn on USB storage. During this time, you can’t access the SD card from your phone, so you can’t use applications that rely on the SD card, such as Camera, Gallery and Music. Check space on the SD card 1.
  • Page 41: Language

    account and the configuration of the service you're connecting to. Depending on the kind of account, you may be asked to configure what kinds of data you want to sync, name the account, and other details. When you're finished, the account is added to the list in Accounts & sync. Depending how you configured the account, email, contacts, and other information may start syncing to your device.
  • Page 42: About Phone

    About phone You can check the phone’s status, battery use, software version, etc. and then touch Settings > About phone. On the home screen touch Experiencing Multimedia Camera Your phone has a camera, which can be used to take photos. You can set the photo you’ve just taken as wallpaper, a contact photo or send it through MMS/Bluetooth or Gmail.
  • Page 43: Camcorder

    - Touch the icon to set Color effect. 3. Touch where you want to focus on the preview screen. The focus frame moves to the place you touched and changes to green when the subject is in focus. 4. Tap the icon to take photos after the view is satisfactory.
  • Page 44: Gallery

    After a video is recorded, you can slide to the left to view it. Gallery The Gallery categorizes your pictures and videos by storage location and stores these files in folders. Tap a folder to view the pictures or videos inside. Music Player You can listen to music saved on the memory card with the music player.
  • Page 45: Fm Radio

    Before opening the sound recorder, please insert a memory card. In the All Apps screen, touch the Sound Recorder icon to open it. Record audio files 1. Put the microphone close to your mouth and touch to start recording. 2. Touch to stop recording.
  • Page 46: More Applications

    -Slide left or right to change the frequency. -Tap to scan for available FM channels. -Tap to change the frequency by +/–0.1 MHz. - Press the Volume Keys to adjust the volume. - Touch to select preset list or add new list. - Touch to switch off the radio.
  • Page 47 field. You can touch the > Bookmarks to select the bookmark you want to open. Browse web After opening a web page, you could slide your finger on the screen to view other parts of the page. Zoom in or out You can use two fingers to zoom in or out.
  • Page 48: File Manager

    File manager In the All Apps screen, touch the File Manager icon. You can view all files saved in the phone or on the memory card. Clock In the All Apps screen, touch the Clock icon to set Alarms, World time, Stopwatch and Timer functions.
  • Page 49: Calculator

    Turning on/off an Alarm To turn it on, touch OFF and slide it to the right. Touch ON and slide to the left to turn it off. World Time Press the Globe icon to add a new world time location (City) Timer Select the Timer function.
  • Page 50: Calendar

    Calendar Touch the Calendar icon in the All Apps screen. Creating a new Event 1. On the calendar screen, touch and then touch New event. 2. Enter the event name and location. 3. To set the duration for the event, touch From and To. 4.
  • Page 51: Downloads

    Swipe to scroll vertically or horizontally. In the Day or Week views, spread your fingers apart or pinch them together to zoom in or out. Displaying and synchronizing calendars Initially, all calendars that you create or subscribe to in Google Calendar on the web are available to synchronize and display in Calendar on your phone.
  • Page 52: Manage Applications

    Manage applications You can view and manage applications installed in your phone. Install new applications You can install applications from the Play Store or from elsewhere. When installing applications that are not from the Play Store, make sure the software is suitable for your phone.
  • Page 53: Uninstall Applications

    Uninstall applications Uninstall applications in the Play Store 1. On the Play Store screen. 2. Touch the application to uninstall. 3. Touch Uninstall and complete the uninstall process according to the wizard. Uninstall applications not in the Play Store and then select Settings > Apps. 1.
  • Page 54: Technical Specifications

    Technical Specifications Size and Weight 145.9 × 72.8 × 8.75 mm. 160g with battery Networks 4G LTE Band 1, 3, 7, 28 (2100/1800/2600/700) LTE Data Rates: 150M Down / 50M Up 3G UMTS 850, 2100 MHz. HSPA+ 42Mbps data 2G 900, 1800 MHz. Display TFT 5.0”, HD 720 x 1280, 294ppi, Capacitive touch.
  • Page 55 Capacity 2200mAh Li-ion user replaceable Charge 3-4 hrs with AC Charger Time Battery Standby Up to 380 hours (subject to network) time Voice Up to 11 hours (subject to network) talk time Connectivity Bluetooth 4 , Wi-fi 802.11b/g/n, 3.5mm jack NAHJ, micro USB SIM Card Micro SIM, 3FF format.
  • Page 56: Troubleshooting

    Troubleshooting Symptom Solution How do I check the Settings > About phone > Build number software version? How do I reset to Settings > Backup & reset > Factory data reset factory defaults? How do I check the Messages > Options > Settings SMS service centre number? How do I configure the...
  • Page 57 Calls > Options > Settings > Call Settings > Call forwarding forwarding etc Apps > System updates How do I check for Software Updates? How do I get more Call 1300 789 475 during office hours AEST, search for ZTE technical support? Australia on Facebook or email support@zte.com.au...
  • Page 58 Symptom Solution How do I change the Settings > Sound & notifications > Phone ringtone Ringtone? Possible network coverage issue. Check the signal level. The battery discharges With only 1 or 2 bars, the battery has to work harder to quickly maintain network contact.
  • Page 59 Confirm the charger is properly inserted. Remove the battery, clean the contacts and check it is I cannot charge the inserted correctly. The battery may be worn out. phone You can charge your handset from any standard USB port. Try another lead if you have access to one. Symptom Solution Turn Bluetooth on.
  • Page 60 We’re determined to reduce the impact we have on the environment and take responsibility for the earth we live on. So this document allows us to formally declare that theA475, manufactured by ZTE CORPORATION, fully complies with the European Parliament’s RoHS (Restriction of Hazardous Substances) Directive 2002/95/EC, with respect to all the...
  • Page 61 EU 2002/95/EC, or are exempt due to their application. The A475 manufactured by ZTE CORPORATION, meets all the requirements of EU 2002/95/EC. Disposal of your old phone 1.
  • Page 62 Please return your old device to any Mobile Muster collection point or use the Mobile Muster freepost bag provided with your new handset. Mobile Muster diverts all returned devices from landfill and recycles the component materials.

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A475

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