Sony VGN-SR380Y/H User Manual
Sony VGN-SR380Y/H User Manual

Sony VGN-SR380Y/H User Manual

Vgn-sr300 series
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User Guide

Personal Computer
V G N - S R 3 0 0 S e r i e s

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Table of Contents
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Summary of Contents for Sony VGN-SR380Y/H

  • Page 1: User Guide

    User Guide Personal Computer V G N - S R 3 0 0 S e r i e s...
  • Page 2: Table Of Contents

    Contents Before Use ...6 Documentation ...7 Ergonomic Considerations ...10 Getting Started ...12 Locating Controls and Ports...13 About the Indicator Lights ...20 Connecting a Power Source ...21 Using the Battery Pack ...22 Shutting Down Your Computer Safely ...30 Using Your VAIO Computer ...31 Using the Keyboard ...32 Using the Touch Pad ...34 Using the Switch Function ...35...
  • Page 3 Using the Bluetooth Function ...68 Using Peripheral Devices...73 Connecting a Docking Station...74 Connecting External Speakers ...82 Connecting an External Display ...83 Selecting Display Modes...90 Using the Multiple Monitors Function ...92 Connecting an External Microphone ...94 Connecting a Universal Serial Bus (USB) Device...95 Connecting a Printer ...98 Connecting an i.LINK Device ...99 Customizing Your VAIO Computer ...101...
  • Page 4 Using the Power Source ...151 Handling Your Computer ...152 Handling the Built-in MOTION EYE Camera...154 Handling Floppy Disks ...155 Handling Discs ...156 Using the Battery Pack ...157 Using Headphones ...159 Handling the Memory Stick ...160 Handling the Hard Disk ...161 Updating Your Computer ...162 Troubleshooting ...163 Computer ...165...
  • Page 5 Touch Pad...201 Keyboard...202 Floppy Disks ...203 Audio/Video...204 Memory Stick ...208 Peripherals ...209 Docking Station ...210 Support Options ...211 Sony Support Information ...211 Trademarks ...215...
  • Page 6: Before Use

    Information in the supplied manuals including this User Guide is intended for users of the VAIO computers with the Microsoft 32-bit operating system. You may find differences in the information when your computer comes preinstalled with the 64-bit operating system. ® computer, and welcome to the on-screen User Guide. Sony has Before Use ®...
  • Page 7: Documentation

    ❑ Specifications — The online specifications describe the hardware and software configurations of your VAIO computer. To view the online specifications: Connect to the Internet. Go to the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ http://www.sony.ca/support/ http://esupport.sony.com/LA/ http://esupport.sony.com/BR/...
  • Page 8 ❑ VAIO Recovery Center User Guide — Provides information about restoring individual software programs, hardware drivers, and drive partition(s) or your entire hard disk drive to the original factory settings. To access this on-screen guide: Click Start and Help and Support. Click Use my VAIO.
  • Page 9: Help And Support

    Access your VAIO user guide, interactive help in the form of VAIO tutorials, how-to articles, the VAIO technology page, specifications, and system and software information. ❑ Troubleshoot my VAIO Maintain and troubleshoot your VAIO computer with VAIO Care, system restore, backup and recovery, and contact Sony support. Before Use...
  • Page 10: Ergonomic Considerations

    Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations for both stationary and portable environments: ❑ Position of your computer – Place the computer directly in front of you (1). Keep your forearms horizontal (2), with your wrists in a neutral, comfortable position (3) while using the keyboard, touch pad, or external mouse.
  • Page 11 ❑ Viewing angle of the computer's display – Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well.
  • Page 12: Getting Started

    Getting Started This section describes how to get started using your VAIO computer. Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Be sure to start up your computer with only the supplied accessories connected and set up your system. Upon completion, connect one device (for example, a printer, an external hard disk drive, a scanner, and so on) at a time, following the manufacturers' instructions.
  • Page 13: Locating Controls And Ports

    Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. The appearance of your computer may be different from those illustrated in this manual due to variations in specifications. It may also vary in some countries or areas.
  • Page 14 Front Built-in MOTION EYE camera (page 36) Built-in MOTION EYE camera indicator Built-in microphone (monaural) LCD screen (page 150) Built-in speakers (stereo) Keyboard (page 32) Touch pad (page 34) Fingerprint sensor (page 114) WIRELESS switch (page 65) WIRELESS indicator (page 20) Memory Stick slot (page 52) Media Access indicator...
  • Page 15 Num lock indicator (page 20) Caps lock indicator (page 20) Scroll lock indicator (page 20) Charge indicator (page 20) Hard disk drive/Optical disc drive indicator MODE button (page 35) Switch buttons (page 35) SETTING button (page 35) Getting Started (page 20)
  • Page 16 Getting Started Back Battery connector (page 22)
  • Page 17 Right Optical disc drive indicator (page 20) Manual eject hole (page 187) Drive eject button (page 39) Optical disc drive (page 39) Hi-Speed USB (USB 2.0) ports (page 95) Network (Ethernet) port (page 63) Modem port (page 61) Power button/Power indicator (page 20) Support high-/full-/low- speeds.
  • Page 18 Left DC IN port (page 21) Microphone jack (page 94) Headphones jack (page 82) Air vent Monitor port (page 83) HDMI output port (page 83) i.LINK 4-pin (S400) port (page 99) ExpressCard/34 slot (page 49) Security slot Not accessible when your computer is attached to the docking station. On selected models only.
  • Page 19 Bottom Air vents Docking station connector (page 76) Memory module compartment cover (page 142) Getting Started...
  • Page 20: About The Indicator Lights

    About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Power 1 Illuminates in green when the computer is on, blinks slowly in orange while the computer is in Sleep mode, and turns off when the computer is off or in Hibernate mode. Illuminates while the battery pack is charging.
  • Page 21: Connecting A Power Source

    Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer. Using the AC Adapter ✍ Use only the supplied AC adapter for your computer. To use the AC adapter Plug one end of the power cord (1) into the AC adapter (3).
  • Page 22: Using The Battery Pack

    Using the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. Installing the Battery Pack To install the battery pack Turn off the computer and close the LCD screen lid. Slide the battery LOCK switch (1) inward. Getting Started...
  • Page 23 Getting Started Slide the battery pack diagonally into the battery compartment until the projections (2) on either side of the battery compartment fit into the U-shaped cuts (3) on either side of the battery pack.
  • Page 24 Slide the battery LOCK switch outward to secure the battery pack on the computer. ✍ When your computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet. This computer is designed to operate only with genuine Sony battery packs. Getting Started...
  • Page 25: Charging The Battery Pack

    Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack Install the battery pack. Connect the AC adapter to the computer. The charge indicator light turns on while the battery pack is charging. When the battery pack charges close to the maximum charge level you selected with the battery charge functions, the charge indicator turns off.
  • Page 26 Getting Started ✍ Keep the battery pack in your computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer. If the battery charge level falls below 10%, you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack.
  • Page 27 To check the battery charge capacity Follow steps 1 to 4 in To enable the battery care function above and check detailed information. If the battery charge capacity is low, replace the battery pack with a new genuine Sony battery pack. Getting Started...
  • Page 28 Using the Battery Life Conserving Wallpaper You can conserve your battery life just by setting the specific wallpaper as your desktop background. To set the battery life conserving wallpaper Click Start, All Programs, and VAIO Control Center. Click Display and then Long Battery Life Wallpaper Setting. Click Set Long Battery Life Wallpaper.
  • Page 29: Removing The Battery Pack

    Removing the Battery Pack You may lose data if you remove the battery pack while your computer is on and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode. To remove the battery pack Turn off the computer and close the LCD screen lid.
  • Page 30: Shutting Down Your Computer Safely

    Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Click Start, the arrow next to the Lock button, and then Shut Down. Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically.
  • Page 31: Using Your Vaio Computer

    Using Your VAIO Computer Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 32) ❑ Using the Touch Pad (page 34) ❑ Using the Switch Function (page 35) ❑...
  • Page 32: Using The Keyboard

    Using the Keyboard Your keyboard is very similar to a desktop computer keyboard, but has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key ✍ Some keyboard functions can be used only after the operating system is finished launching. Combinations/Feature Fn + % (F2): speaker switch Fn + 2 (F3/F4): speaker volume...
  • Page 33 Combinations/Feature Fn + (F12): hibernate Functions Provides the lowest level of power consumption. When you execute this command, the states of the system and the connected peripheral devices are saved to the hard disk drive and the system power is turned off. To return the system to its original state, use the power button to turn on the power.
  • Page 34: Using The Touch Pad

    Using the Touch Pad You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object. Click Press the left button (3) once.
  • Page 35: Using The Switch Function

    Using the Switch Function The Switch function provides three modes that you can customize to suit your mood or environment. If, for example, you customize each mode for business use, personal use, and entertainment use, you can switch the mode to your desired mode just by pressing the MODE button on your computer.
  • Page 36: Using The Built-In Motion Eye Camera

    Using the Built-in MOTION EYE Camera Your computer may be equipped with a built-in MOTION EYE camera. See the online specifications to find out whether your model is equipped with the built-in MOTION EYE camera. The built-in MOTION EYE camera adds video functionality to instant messaging software and video editing software and enables you to capture still images and movies with the preinstalled image capture software.
  • Page 37: To Capture A Still Image

    Capturing Still Images To capture a still image Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch the WebCam Companion 2. Click the Capture icon in the main window. Frame your subject in the viewfinder. Click the Capture button below the displayed image.
  • Page 38 Capturing Movies To capture a movie Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch the WebCam Companion 2. Click the Record icon in the main window. Frame your subject in the viewfinder. Click the Record Video button below the displayed image to start movie recording. When finished, click the Record Video button once again to stop movie recording.
  • Page 39: Using The Optical Disc Drive

    Using the Optical Disc Drive Your computer is equipped with an optical disc drive. To insert a disc Turn on the computer. Press the drive eject button (1) to open the drive. The drive tray slides out. Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks into place.
  • Page 40 Using Your VAIO Computer Close the drive tray by pushing it in gently. Do not remove the optical disc when your computer is in a power saving mode (Sleep or Hibernate). Doing so may cause the computer to malfunction. ✍ If you plan to use an external optical disc drive, connect the drive before you launch any preinstalled disc operation program.
  • Page 41: Reading And Writing Optical Discs

    Using Your VAIO Computer Reading and Writing Optical Discs ™ Your computer plays and records CDs, DVDs, and Blu-ray Disc media, depending on the model you purchased. Check your specifications for the type of optical disc drive installed on your model. Use the table below to see which types of media your optical disc drive supports.
  • Page 42 Video Music Extra DVD±RW/ ±R DL/RAM Blu-ray Disc Combo Blu-ray Disc P Supports writing data to DVD-R discs compliant with DVD-R for General Version 2.0/2.1. Supports writing data to DVD-RW discs compliant with DVD-RW Version 1.1/1.2. The DVD±RW/RAM disc drive on your computer does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with a removable cartridge. Writing data to single-sided DVD-RAM discs (2.6 GB) compliant with DVD-RAM Version 1.0 is not supported.
  • Page 43 When you buy pre-recorded or blank discs for use with your VAIO computer, be sure to read the notices on the disc package carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives with discs that are not compliant with the official "CD,"...
  • Page 44 Notes on writing data to a disc ❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc drive. ❑ Do not strike or shake your computer while the optical disc drive is writing data to a disc. ❑...
  • Page 45 Notes on playing discs To achieve optimum performance when playing discs, you should follow these recommendations. ❑ Some CD players and computer optical disc drives may not be able to play audio CDs created with the CD-R or CD-RW media. ❑...
  • Page 46: Playing Cds

    Playing CDs To play an audio CD Insert a disc into the optical disc drive. If nothing appears on the desktop, click Start, All Programs, and the desired CD software to play the CD. If the Audio CD window appears, click to select an option. Copying Files to CDs To copy files to a disc Insert a recordable disc into the optical disc drive.
  • Page 47: Playing Dvds

    Playing DVDs To play a DVD Close all running software applications. Insert a DVD into the optical disc drive. If nothing appears on the desktop, click Start, All Programs, and the desired DVD software to play the DVD. For instructions on how to use the software, see the help file included with your DVD software. Copying Files to DVDs To copy files to a disc Connect the AC adapter to the computer.
  • Page 48 Playing Blu-ray Disc Media The Blu-ray Disc playback function is available on selected models only. See the online specifications to find out the type of your optical disc drive, and then Reading and Writing Optical Discs To play a Blu-ray Disc media Close all running software applications.
  • Page 49: Using The Expresscard Module

    Using Your VAIO Computer Using the ExpressCard Module Your computer is equipped with an ExpressCard/34 slot for transferring data among digital cameras, camcorders, music players, and other audio/video devices. This slot can accommodate an ExpressCard/34 (34 mm wide) module only. Referred to as the ExpressCard slot and the ExpressCard module in this manual.
  • Page 50: Inserting An Expresscard Module

    Inserting an ExpressCard Module Use care when inserting or removing the ExpressCard module from the slot. Do not force it in or out of the slot. ✍ You do not need to shut down your computer before inserting or removing the ExpressCard module. To insert an ExpressCard module Locate the ExpressCard slot.
  • Page 51: Removing An Expresscard Module

    Removing an ExpressCard Module Follow the steps below to remove the ExpressCard module while your computer is on. If it is not removed properly, your system may not work properly. To remove an ExpressCard module ✍ To remove an ExpressCard module when your computer is off, skip steps 1 to 4. Double-click the Safely Remove Hardware icon on the taskbar.
  • Page 52: Using The Memory Stick

    Using Your VAIO Computer Using the Memory Stick The Memory Stick is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable, it can be used for external data storage.
  • Page 53 For the latest information about the Memory Stick, visit the Memory Stick web site at http://www.memorystick.com/en/. Your computer has been tested and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are available as of September 2008.
  • Page 54: Inserting A Memory Stick

    Inserting a Memory Stick To insert a Memory Stick Locate the Memory Stick slot. Hold the Memory Stick with the arrow facing upward and pointing toward the slot. Carefully slide the Memory Stick into the slot until it clicks into place. The Memory Stick is automatically detected by your system and the contents on the Memory Stick are displayed.
  • Page 55 Be sure to hold the Memory Stick with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer or the media, do not force the Memory Stick into the slot if you cannot insert it smoothly. Do not insert more than one Memory Stick into the slot.
  • Page 56 To format a Memory Stick The Memory Stick has been formatted in the factory default setting and is ready for use. If you want to reformat the media with your computer, follow these steps. Be sure to use the device that is designed to format the media and supports the Memory Stick when formatting the media. Formatting the Memory Stick erases the entire data on the media.
  • Page 57: Removing A Memory Stick

    Removing a Memory Stick Do not remove the Memory Stick while the Media Access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to load, so make sure the indicator is unlit before removing the Memory Stick. To remove a Memory Stick Check that the Media Access indicator light is unlit.
  • Page 58: Using The Sd Memory Card

    ❑ SDHC memory card ❑ MultiMediaCard (MMC) For the latest information on compatible memory cards, see Sony Support Information support web site. Your computer has been tested and found compatible only with major memory cards available as of September 2008. However, not all memory cards that meet the same specifications as the compatible media are guaranteed of compatibility.
  • Page 59: Inserting An Sd Memory Card

    Inserting an SD Memory Card To insert an SD memory card Locate the SD memory card slot. Hold the SD memory card with the arrow facing upward and pointing toward the slot. Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot.
  • Page 60: Removing An Sd Memory Card

    Removing an SD Memory Card Do not remove an SD memory card while the Media Access indicator light is lit. If you do, the card or its data may become damaged. To remove an SD memory card Check that the Media Access indicator light is unlit. Push in the SD memory card toward the computer and release.
  • Page 61: Using The Internet

    Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet. The following types of Internet connection services may be available from your ISP: ❑...
  • Page 62: To Connect A Telephone Cable

    To connect a telephone cable The following procedure applies to models with a built-in modem only. Plug one end of the phone cable (1) into the modem port Plug the other end into the wall jack (2). ✍ Your computer does not work with party lines, cannot be connected to a coin-operated telephone, and may not work with multiple telephone lines or a private branch exchange (PBX).
  • Page 63: Using The Network (Lan)

    Using the Network (LAN) You can connect your computer to 1000BASE-T Connect one end of a network cable (not supplied) to the network (Ethernet) port on the computer or the optional docking station and the other end to your network. For detailed settings and devices needed to connect to the network, ask your network administrator.
  • Page 64 Using Your VAIO Computer Do not plug a telephone cable into the network (Ethernet) port on your computer. If the network (Ethernet) port is connected to one of the telephone lines mentioned below, high electric current to the port may cause damage, overheating, or fire.
  • Page 65: Using The Wireless Lan (Wlan)

    Using Your VAIO Computer Using the Wireless LAN (WLAN) Using the Wireless LAN (WLAN), all your digital devices with the built-in WLAN function communicate freely with each other through a network. A WLAN is a network in which a user can connect to a Local Area Network (LAN) through a wireless (radio) connection.
  • Page 66 To use the wireless LAN function To use the wireless LAN function, you first need to set up the wireless LAN function. For setting up and using the wireless LAN function, search for wireless LAN information using Windows Help and Support. To open Windows Help and Support, click Start and Help and Support.
  • Page 67 Using Your VAIO Computer The IEEE 802.11b/g standard is a wireless LAN standard, using the 2.4 GHz band. The IEEE 802.11g standard provides high-speed communications, faster than the IEEE 802.11b standard. The IEEE 802.11a standard is a wireless LAN standard, using the 5 GHz band. The IEEE 802.11n draft standard is a wireless LAN standard, using the 2.4 GHz or 5 GHz band.
  • Page 68: Using The Bluetooth Function

    Using Your VAIO Computer Using the Bluetooth Function ® You can establish wireless communications between your computer and other Bluetooth devices such as another computer or a mobile phone. You can transfer data between these devices without cables at a range of up to 33 feet (10 meters) in an open area.
  • Page 69 Notes on using the Bluetooth function ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑ Proximity to microwaves and cordless telephones ❑...
  • Page 70 ❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Bluetooth devices use the technology to minimize the interference from other devices that use the same wave length. Simultaneous use of the Bluetooth function and wireless communication devices, however, may cause radio interference and result in reduced communication speeds and distances than the standard values.
  • Page 71 Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your computer. The first time two Bluetooth devices communicate, a common passkey (a password required for authentication) should be determined for both devices to be registered.
  • Page 72: Communicating With Another Bluetooth Device

    Using Your VAIO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables. To communicate with another Bluetooth device To communicate with another Bluetooth device, you first need to set up the Bluetooth function.
  • Page 73: Using Peripheral Devices

    Using Peripheral Devices Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting a Docking Station (page 74) ❑ Connecting External Speakers (page 82) ❑ Connecting an External Display (page 83) ❑...
  • Page 74: Connecting A Docking Station

    Using Peripheral Devices Connecting a Docking Station Attaching a docking station enables you to connect additional peripherals to your computer, such as a printer and an external display. A docking station is not supplied with your computer and is available as an optional accessory.
  • Page 75 Locating Ports on the Docking Station The docking station can be powered only through the AC adapter supplied with your computer. Do not unplug the AC adapter from the docking station and the AC outlet while using the docking station. This may cause data damage or hardware malfunctions. Simultaneous use of the HDMI output port on your computer and the DVI-D port or the MONITOR port on the docking station is not possible.
  • Page 76: Attaching Your Computer To The Docking Station

    Attaching Your Computer to the Docking Station Be sure to install the battery pack before attaching your computer to the docking station. To attach your computer to the docking station Use the AC adapter supplied with your computer. Do not move your computer while it is attached to the docking station. This may detach the docking station and cause damage to both units. Disconnect all peripherals from the computer.
  • Page 77 Slide open the docking station connector cover on the bottom of the computer. Align the rear bottom corners of the computer with the guides on the docking station. Using Peripheral Devices...
  • Page 78 Gently push down the computer until it clicks into place. Turn on the computer. Using Peripheral Devices...
  • Page 79: Disconnecting Your Computer From The Docking Station

    Using Peripheral Devices Disconnecting Your Computer from the Docking Station Make sure that no devices connected to the docking station are in use before disconnecting your computer. Do not disconnect your computer from the docking station while the IN USE indicator light is lit. Disconnecting the computer while the IN USE indicator is lit may result in loss of unsaved data or a failure of the computer.
  • Page 80 To disconnect your computer from the docking station Press the UNDOCK button (1) and wait until the IN USE indicator light (2) turns off. ✍ If the IN USE indicator is unlit, you do not have to press the UNDOCK button. Pressing the UNDOCK button while your computer is in a power saving mode brings the computer to Normal mode first, and then initiates the disconnection process.
  • Page 81 Lift the computer off the docking station. Close the docking station connector cover on the bottom of the computer. Alternatively, you can disconnect the computer from the docking station as follows: Click Start, the arrow next to the Lock button, and Undock. Make sure that a message balloon appears and the IN USE indicator light turns off.
  • Page 82: Connecting External Speakers

    Connecting External Speakers You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. To connect external speakers Plug the speaker cable (1) (not supplied) into the headphones jack (2) i. Plug the other end of the speaker cable to the external speaker (3). Turn down the volume of the speakers before you turn them on.
  • Page 83: Connecting An External Display

    Connecting an External Display You can connect an external display (not supplied) to your computer. For example, you can use the computer with a computer display or a projector. ✍ Connect the power cord of your external display after connecting all other cables. Connecting a Computer Display You can connect a computer display (monitor) either directly to your computer or via the optional docking station.
  • Page 84 If you want to connect a TFT/DVI monitor, plug the display cable (2) (not supplied) to an HDMI to DVI-D adapter (3) (not supplied) and plug one end of the HDMI cable (4) (not supplied) to the HDMI to DVI-D adapter (3) and the other end to the HDMI output port (5) on the computer, if equipped, or plug the display cable(2) (not supplied) into the DVI-D port on the docking station.
  • Page 85: Connecting A Multimedia Computer Display

    Connecting a Multimedia Computer Display You can connect a multimedia computer display that includes built-in speakers and a microphone either directly to your computer or via the optional docking station. To connect a multimedia computer display The monitor port on your computer is not accessible when the computer is attached to the docking station. Plug the power cord of your multimedia computer display (1) into an AC outlet.
  • Page 86 Using Peripheral Devices...
  • Page 87: Connecting A Tv

    Set up the TV configuration system. If a device driver other than the one provided by Sony is used, the image will not be displayed and the audio will not be heard. Always use the device driver provided by Sony for updates.
  • Page 88 ✍ See the manual that came with your TV for more information on installation and use. The HDMI cable carries both video and audio signals. Additionally, you can connect a high-quality home theater receiver or other surround sound decoder devices between your computer and TV using an HDMI connection.
  • Page 89: Connecting A Projector

    Connecting a Projector You can connect a projector (for example, the Sony LCD projector) either directly to your computer or via the optional docking station. To connect a projector The monitor port on your computer is not accessible when the computer is attached to the docking station.
  • Page 90: Selecting Display Modes

    Using Peripheral Devices Selecting Display Modes You can select which display to use as the primary monitor when an external display (desktop monitor, etc.) is connected to your computer. The procedure for selecting a display depends on the video controller used in the computer. See the online specifications for detailed information on the video controller.
  • Page 91: To Select A Display

    To select a display The monitor port on your computer is not accessible when the computer is attached to the docking station. Models with the Intel Graphics Media Accelerator Right-click on the desktop and select Personalize. Click Display Settings. Follow the on-screen instructions to change the settings. ✍...
  • Page 92: Using The Multiple Monitors Function

    Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to the monitor port, your computer screen and the external display can function as a single desktop.
  • Page 93 To use the Multiple Monitors function To find out which video controller your model includes, see the online specifications. The monitor port on your computer is not accessible when the computer is attached to the docking station. Models with the Intel Graphics Media Accelerator Right-click on the desktop and select Personalize.
  • Page 94: Connecting An External Microphone

    Connecting an External Microphone If you need to use a sound input device (for example, to chat over the Internet), you need to plug in an external microphone (not supplied). To connect an external microphone Plug the microphone cable (1) into the microphone jack (2) m. ✍...
  • Page 95: Connecting A Universal Serial Bus (Usb) Device

    Connecting a Universal Serial Bus (USB) Device To protect your computer and/or USB devices from damage, observe the following: ❑ When moving the computer with USB devices connected, avoid exposing the USB ports to shock or impact. ❑ Do not put the computer into a bag or carrying case when it has USB devices connected. Connecting a USB Mouse To connect a USB mouse Choose the USB port (1)
  • Page 96: Connecting A Usb Floppy Disk Drive

    Connecting a USB Floppy Disk Drive You can purchase a USB floppy disk drive and connect it to your computer. To connect a USB floppy disk drive Choose the USB port (1) you prefer to use. Plug the USB floppy disk drive cable (2) into the USB port. Your USB floppy disk drive (3) is now ready for use.
  • Page 97: Disconnecting A Usb Floppy Disk Drive

    Disconnecting a USB floppy disk drive You can disconnect a USB floppy disk drive when your computer is on or off. Disconnecting the drive when the computer is in a power saving mode (Sleep or Hibernate) may cause the computer to malfunction. To disconnect a USB floppy disk drive ✍...
  • Page 98: Connecting A Printer

    Connecting a Printer You can connect a Windows-compatible printer to your computer to print documents. Connecting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer. To connect a printer using the USB port Plug the power cord (1) of your printer into an AC outlet.
  • Page 99: Connecting An I.link Device

    Connecting an i.LINK Device Notes on connecting i.LINK devices ❑ Your computer is equipped with an i.LINK port, which you can use to connect an i.LINK device, such as a digital video camcorder. ❑ The i.LINK port on your computer does not supply power to an external device. If the external device requires external power, be sure to connect it to a power source.
  • Page 100: Connecting A Digital Video Camcorder

    On Sony digital video cameras, ports labeled DV Out, DV In/Out, or i.LINK are i.LINK-compatible. The Sony digital video camcorder shown here is an example. Your digital video camcorder may need to be connected differently. You cannot access the pictures stored on a Memory Stick when using an i.LINK connection.
  • Page 101: Customizing Your Vaio Computer

    Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Setting the Password (page 102) ❑...
  • Page 102: Setting The Password

    Customizing Your VAIO Computer Setting the Password In addition to the Windows password, you can use BIOS functions to set two types of passwords to protect your computer: the power-on password and the hard disk password. Once you have set the power-on password, you will be prompted to enter the password after the VAIO logo appears to start your computer.
  • Page 103 Adding the Power-on Password The power-on password is provided to protect your computer from unauthorized access. There are two types of the power-on passwords: the machine password and the user password. The machine password is provided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen, as well as to start the computer.
  • Page 104 To add the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 105 To add the power-on password (user password) Make sure you set the machine password before setting the user password. Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 106: Changing/Removing The Power-On Password

    Changing/Removing the Power-on Password To change or remove the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 107 To change or remove the power-on password (user password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 108: Adding The Hard Disk Password

    Adding the Hard Disk Password The hard disk password provides additional security for the data stored on your hard disk drive. If you enable the hard disk password, this adds an extra level of security. When adding the hard disk password, you must set both the master and user passwords. The master password is provided for users with administrative rights on the computer to reset the user password in the BIOS setup screen.
  • Page 109 To add the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 110 Changing/Removing the Hard Disk Password To change the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 111 To remove the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 112: Adding The Windows Password

    Adding the Windows Password The Windows password comes in handy when you have to share a single computer with other people. By setting the Windows password, you can protect your user account from unauthorized access. Entry of the Windows password will be prompted after you select your user account. Be sure not to forget the password.
  • Page 113: Changing/Removing The Windows Password

    Changing/Removing the Windows Password To change the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Change your password. In the Current password field, enter your current password. In the New password and Confirm new password fields, enter a new password. Click Change password.
  • Page 114: Using Fingerprint Authentication

    Using Fingerprint Authentication Your computer may be equipped with a fingerprint sensor to provide you with additional convenience. A small horizontal bar located between the left and right touch pad buttons is the sensor of the fingerprint reader and will be referred to as the fingerprint sensor hereinafter.
  • Page 115: Precautions On Using Fingerprint Authentication

    ❑ The fingerprint authentication technology does not ensure complete user authentication or complete protection of your data and hardware. Sony assumes no liability for any problems and damages arising out of your use of or inability to use the fingerprint sensor.
  • Page 116: Registering A Fingerprint

    Registering a Fingerprint To use the fingerprint authentication function, you must register your fingerprint(s) in your computer. ✍ Set the Windows password on your computer before registration. See Adding the Windows Password To register a fingerprint Up to 10 fingerprints can be registered for each user and up to 21 fingerprints can be registered for logging onto your system using the Power-on Security feature.
  • Page 117 Customizing Your VAIO Computer If you have failed to register a fingerprint, follow these steps to try again. Place the top joint of your finger on the fingerprint sensor (1).
  • Page 118 Customizing Your VAIO Computer Swipe your finger perpendicularly across the fingerprint sensor. Place your fingertip flat in the center of the fingerprint sensor. Scan your fingerprint from the top joint of the finger to the fingertip. Keep your finger in contact with the fingerprint sensor while swiping. Fingerprint registration may fail if you move your finger too fast or too slow.
  • Page 119 Customizing Your VAIO Computer Logging Onto Your System To use the fingerprint authentication function in place of password entry to log onto your system, you need to set the power- on, hard disk, and Windows passwords and configure your computer for fingerprint authentication. For setting the power-on, hard disk, and Windows passwords, see Setting the Password (page 102).
  • Page 120: Using The Password Bank

    Customizing Your VAIO Computer Using the Password Bank Once you have registered your user information (user accounts, passwords, etc.) for web sites in the Password Bank, you can substitute fingerprint authentication for entering information required to access the password-protected web sites. For detailed information, see the help file included with the Protector Suite QL.
  • Page 121: Erasing The Registered Fingerprints

    Using Fingerprint Authentication with the TPM With the TPM data encryption feature, using fingerprint authentication can strengthen computer security. For instructions on how to use the TPM, see Using the Trusted Platform Module (TPM) To use fingerprint authentication with the TPM, your computer needs to be equipped with both a fingerprint sensor and the TPM.
  • Page 122: Using The Trusted Platform Module (Tpm)

    Customizing Your VAIO Computer Using the Trusted Platform Module (TPM) The Trusted Platform Module (TPM) is embedded in selected models and provides your computer with basic security functions. In combination with the TPM, you can encrypt and decrypt your data to strengthen computer security against inappropriate access.
  • Page 123 ❑ Although your computer is provided with the TPM security functions, these functions do not ensure complete protection of your data and hardware. Sony assumes no liability for any problems and damages arising out of your use of the functions.
  • Page 124: Important Notice

    Important Notice ❑ Do not encrypt the files containing keys to be used for encryption and the folders that include such files. Encrypting the files in the folders containing basic user keys and others, using the Encrypting File System (EFS) will disable you to launch your TPM software and decrypt the encrypted data in the following cases: ❑...
  • Page 125 ❑ Do not encrypt any one of the following archive, backup, or token files. There will be no way to restore them if you carelessly encrypt them. Sony assumes no liability for any troubles and damages arising out of your careless encryption of the following files and folders including them.
  • Page 126 ❑ Do not encrypt any one of the following password reset token or secret files. There will be no way to reset the password if you carelessly encrypt them. Sony assumes no liability for any troubles and damages arising out of your careless encryption of the following files and folders including them.
  • Page 127 Configuring the TPM To use the embedded TPM, you need to: Enable the TPM in the BIOS setup screen. Install the Infineon TPM Professional Package. Initialize and configure the TPM. To enable the TPM in the BIOS setup screen Turn on your computer. Press the F2 key when the VAIO logo appears.
  • Page 128 See the on-screen documentation for detailed information. To open the documentation, click Start, All Programs, Infineon Security Platform Solution, and Help. The maintenance and management of TPM-protected data must be carried out at your own risk. Sony assumes no liability for any defects arising out of your data maintenance and management.
  • Page 129 Using BitLocker Drive Encryption with the TPM BitLocker Drive Encryption is a data encryption feature that is available on models with Windows Vista Ultimate. Enabling BitLocker Drive Encryption in conjunction with the TPM encrypts all data on the hard disk drive. For detailed information on how to use and configure BitLocker Drive Encryption, see Windows Help and Support.
  • Page 130 To unlock the encrypted data with a recovery key stored on a USB flash memory device To unlock the encrypted data with a recovery key stored on a USB flash memory device, your system needs to access the USB flash memory device when you boot the computer. Follow these steps to configure the boot order in the BIOS setup screen: Turn on your computer.
  • Page 131 Customizing Your VAIO Computer Updating your BIOS with updating software, such as VAIO Update, changes the BIOS settings back to the default. You need to repeat the steps above again. It takes several hours to complete the encryption process.
  • Page 132: Setting Up Your Computer With The Vaio Control Center

    Setting Up Your Computer with the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center Click Start, All Programs, and VAIO Control Center. Select the desired control item and change the settings.
  • Page 133: Using The Power Saving Modes

    Using the Power Saving Modes You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode, your computer has two distinct power saving modes: Sleep and Hibernate. When using battery power, you should be aware that the computer will automatically enter Hibernate mode if the remaining battery life becomes short, regardless of the power management setting you select.
  • Page 134: Using Sleep Mode

    Using Sleep Mode Sleep mode turns off the LCD screen and places the storage device(s) and the CPU into a low power consumption mode. The orange power indicator light blinks slowly in this mode. If you do not intend to use your computer for a long period of time while it is disconnected from AC power, place the computer into Hibernate mode or turn it off.
  • Page 135 If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you can change the Sleep mode settings. To change the Sleep mode settings Right-click the power status icon on the taskbar and select Power Options. Click Change plan settings under the current power plan.
  • Page 136: Using Hibernate Mode

    Using Hibernate Mode In Hibernate mode, the state of the system is saved on the hard disk drive and power is turned off. Even when the battery runs down, no data will be lost. The power indicator light is unlit in this mode. ✍...
  • Page 137: To Return To Normal Mode

    To return to Normal mode Press the power button. The computer returns to its normal state. If you press and hold the power button for more than four seconds, your computer will turn off automatically. ✍ It takes more time to return to Normal mode from Hibernate mode than from Sleep mode. Customizing Your VAIO Computer...
  • Page 138: Managing Power With The Vaio Power Management

    Managing Power with the VAIO Power Management Power management helps you set up power plans for running on AC or battery power to suit your requirements for power consumption. The VAIO Power Management is a software application developed exclusively for VAIO computers. With this software application, you can enhance the Windows power management functions to ensure better operation of your computer and longer battery life.
  • Page 139: Vaio Power Management Viewer

    VAIO Power Management Viewer You can view performance with the power plan that was modified with the VAIO Power Management. To start the VAIO Power Management Viewer Click Start, All Programs, and VAIO Control Center. Click Power Management and VAIO Power Management Viewer. Customizing Your VAIO Computer...
  • Page 140: Protecting The Hard Disk

    Protecting the Hard Disk Your computer has the VAIO HDD Protection utility preinstalled for customizing your settings for protecting your hard disk drive against shock hazards. You can select the sensitivity level of the built-in shock sensor to set the appropriate protection level.
  • Page 141: Upgrading Your Vaio Computer

    ❑ You should not touch the connectors or open the memory module compartment cover. For the type of module and the amount of memory installed on your model, see the online specifications. For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 211).
  • Page 142: Adding And Removing Memory

    Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes on adding/removing memory modules ❑...
  • Page 143 ❑ Do not open the memory module package before you are ready to change the module. The package protects the module from ESD. ❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑...
  • Page 144: Removing And Installing A Memory Module

    Removing and Installing a Memory Module To change or add a memory module Shut down the computer and disconnect all peripheral devices. Unplug the computer and remove the battery pack. Wait about an hour until the computer cools down. Unscrew the screws (indicated by the arrows below) on the bottom of the computer and remove the memory module compartment cover.
  • Page 145 Touch a metal object to discharge static electricity. Grasp the insulation sheet (1) tab and flip open the sheet. The insulation sheet is equipped for module protection. Do not pull it so hard as to damage the sheet. Upgrading Your VAIO Computer...
  • Page 146 Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2). Remove the new memory module from its packaging.
  • Page 147 Slide the memory module into the memory module slot and push it in until it clicks into place. Do not touch any other components on the motherboard. Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot.
  • Page 148: Viewing The Amount Of Memory

    Viewing the Amount of Memory To view the amount of memory Turn on the computer. Click Start, All Programs, and VAIO Control Center. Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the installation procedure and restart the computer.
  • Page 149: Precautions

    Precautions Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ Handling the LCD Screen (page 150) ❑ Using the Power Source (page 151) ❑ Handling Your Computer (page 152) ❑ Handling the Built-in MOTION EYE Camera (page 154) ❑...
  • Page 150: Handling The Lcd Screen

    ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising from changes to the settings.
  • Page 151: Using The Power Source

    ❑ When the AC adapter is not used, unplug it from the AC outlet. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
  • Page 152: Handling Your Computer

    Handling Your Computer ❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer.
  • Page 153 If any problems occur, unplug the computer and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information ❑ Make sure you disconnect the AC adapter and remove the battery pack before cleaning your computer.
  • Page 154: Handling The Built-In Motion Eye Camera

    Handling the Built-in MOTION EYE Camera The following precautions apply to the models equipped with a built-in MOTION EYE camera. See the online specifications to find out whether your model is equipped with the camera. ❑ Do not touch the lens protection cover of the built-in MOTION EYE camera, as it may cause scratches on the cover and such scratches will appear on the captured images.
  • Page 155: Handling Floppy Disks

    Handling Floppy Disks ❑ Do not open the shutter manually and touch the internal components of the floppy disk. ❑ Keep floppy disks away from magnets. ❑ Keep floppy disks away from direct sunlight and other sources of heat. ❑ Keep floppy disks away from any liquid. Do not let them get wet. When you are not using your floppy disk, always remove it from the floppy disk drive and put it in a storage case.
  • Page 156: Handling Discs

    Handling Discs ❑ Do not touch the surface of the disc. ❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole, as shown below: ❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol, commercially available cleaners, or anti-static spray) which may cause damage to the disc.
  • Page 157: Using The Battery Pack

    ❑ Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing. ❑ For your safety, Sony recommends using the genuine Sony battery pack and AC adapter that are provided with this product.
  • Page 158 ❑ If you have not used the battery pack for a considerable amount of time, the remaining battery life may become short. However, this is normal and does not indicate a malfunction, because the battery pack will gradually discharge over time even when not in use.
  • Page 159: Using Headphones

    Using Headphones ❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings.
  • Page 160: Handling The Memory Stick

    Handling the Memory Stick ❑ Do not touch the Memory Stick connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with the Memory Stick as a label. ❑ Do not bend, drop, or expose the Memory Stick. ❑...
  • Page 161: Handling The Hard Disk

    Handling the Hard Disk The hard disk drive has a high storage density and reads or writes data in a short time. However, it can be easily damaged by mechanical vibration, shock, or dust. Although the hard disk drive has the internal safety device to prevent losing data due to mechanical vibration, shock, or dust, you should be careful when handling your computer.
  • Page 162: Updating Your Computer

    Updating Your Computer Be sure to install the latest updates on your computer with the following software applications so that the computer can run more efficiently. ❑ Windows Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions. ❑...
  • Page 163: Troubleshooting

    Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://www.sony.ca/support/...
  • Page 164 Troubleshooting ❑ Keyboard (page 202) ❑ Floppy Disks (page 203) ❑ Audio/Video (page 204) ❑ Memory Stick (page 208) ❑ Peripherals (page 209) ❑ Docking Station (page 210)
  • Page 165: Computer

    ❑ Remove any extra memory modules you may have installed since purchase. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery pack and AC adapter, which are supplied by Sony for your VAIO computer.
  • Page 166: What Should I Do If The Green Power Indicator Light Turns On But My Screen Remains Blank

    What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑ Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart. ❑...
  • Page 167: Why Doesn't My Computer Enter Sleep Or Hibernate Mode

    ❑ If the problem persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 211).
  • Page 168 ❑ If the problem persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 211).
  • Page 169 What should I do if I cannot remember the power-on password? If you have forgotten the power-on password, contact an authorized Sony Service Center to reset it. A reset fee will be charged. To find the nearest center or agent, see Sony Support Information (page 211).
  • Page 170: To The Computer

    How can I change the boot device order? You can use one of the BIOS functions to change the boot device order. Follow these steps: Turn on your computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 171 How do I check the volume of the recovery partition? Your hard disk drive contains the recovery partition where data for the system recovery is stored. To check the volume of the recovery partition, follow these steps: Click Start, right-click Computer, and select Manage. Click Disk Management under Storage in the left pane.
  • Page 172: System Security

    System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing the following: Your computer must be connected to the Internet to download the updates.
  • Page 173: Battery

    Troubleshooting Battery How do I find the battery charging status? See Charging the Battery Pack (page 25). When is my computer using AC power? When your computer is directly connected to the AC adapter, it uses AC power, even if the battery pack is installed. When should I recharge the battery pack? ❑...
  • Page 174: Can My Computer Enter Hibernate Mode While Using Battery Power

    Troubleshooting Should I be concerned that the installed battery pack is warm? No, it is normal for the battery pack to be warm when it is powering your computer. Can my computer enter Hibernate mode while using battery power? Your computer can enter Hibernate mode while using battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode.
  • Page 175: Built-In Motion Eye Camera

    Built-in MOTION EYE Camera The following Q & A entries apply to models with a built-in MOTION EYE camera only. See the online specifications to find out whether your model is equipped with the camera. Why does the viewer window show no images or poor-quality images? ❑...
  • Page 176 Why do captured images contain dropped frames and audio interruptions? ❑ The effect settings on your software application may cause dropped frames. See the help file included with your software application for more information. ❑ There may be more software applications running than your computer can handle. Exit the applications that you are not currently using.
  • Page 177 Troubleshooting Why is the video input from the built-in MOTION EYE camera suspended for a few seconds? The video input may be suspended for a few seconds if: ❑ a shortcut key with the Fn key is used. ❑ the CPU load increases. This is normal and does not indicate a malfunction.
  • Page 178: Internet

    ❑ Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone. ❑ Make sure that the telephone number the program is dialing is correct. ❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.) ❑...
  • Page 179: Why Is My Modem Connection Slow

    Troubleshooting Why is my modem connection slow? Your computer is equipped with a V.92/V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your ISP, do any of the following: ❑...
  • Page 180: Networking

    Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. ❑...
  • Page 181: What Should I Do If I Cannot Access The Internet

    What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑...
  • Page 182: How Do I Avoid Data Transfer Interruptions

    ❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.
  • Page 183: Bluetooth Technology

    Bluetooth Technology What should I do if other Bluetooth devices cannot find my computer? ❑ Make sure both devices have the Bluetooth function enabled. ❑ If the WIRELESS indicator light is unlit, turn on the WIRELESS switch. ❑ You cannot use the Bluetooth function when your computer is in a power saving mode. Bring the computer back to Normal mode, then turn on the WIRELESS switch.
  • Page 184 What should I do if other Bluetooth devices cannot connect to my computer? ❑ Make sure the other devices are authenticated. ❑ To allow other Bluetooth devices to communicate with your computer, follow these steps: Click Start, Control Panel, Hardware and Sound, Bluetooth Devices, and Bluetooth Settings. Click the Options tab and select the Allow Bluetooth devices to find this computer check box.
  • Page 185: Why Is My Bluetooth Connection Slow

    Why is my Bluetooth connection slow? ❑ The data transfer speed depends on the obstructions and/or the distance between the two devices, on the radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer to each other.
  • Page 186 Troubleshooting Why can't I use the Bluetooth function when I log onto my computer as a user with a standard user account? The Bluetooth function may not be available to a user with a standard user account on your computer. Log onto the computer as a user with administrative rights.
  • Page 187: Optical Discs

    Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. Remove the disc from the optical disc drive.
  • Page 188 What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label facing upward. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑...
  • Page 189 Click Device Manager in the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the drivers.
  • Page 190 What should I do if I cannot play Blu-ray Disc media or my computer becomes unstable during Blu-ray Disc playback? This Q & A entry applies to selected models only. See the online specifications to find out the type of your optical disc drive, and then Reading and Writing Optical Discs (page 41) to find out about the supported disc media.
  • Page 191: Why Can't I Write Data To Blu-Ray Disc Media

    Why can't I write data to Blu-ray Disc media? This Q & A entry applies to selected models only. See the online specifications to find out the type of your optical disc drive, and then Reading and Writing Optical Discs (page 41) to find out about the supported disc media.
  • Page 192: Display

    Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 133) ❑...
  • Page 193: Why Doesn't My Screen Display A Video

    Why doesn't my screen display a video? ❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback.
  • Page 194 What should I do if the LCD brightness of my screen changes? ❑ The LCD brightness setting, adjusted with the Fn+F5/F6 keys, is temporary and may be restored to the original setting when your computer returns to Normal mode from Sleep or Hibernate mode. To save your preference for the brightness, follow these steps: Right-click the power status icon on the taskbar and select Power Options.
  • Page 195 ❑ On models with an ATI video controller, you may find your computer screen temporarily goes blank: ❑ When you connect or disconnect the AC adapter ❑ Immediately after you start the computer with battery power To save your preference for the brightness, follow these steps: Click Start and Control Panel.
  • Page 196: What Should I Do If The External Display Remains Blank

    What should I do if the external display remains blank? If you cannot change the display output with the Fn+F7 keys, you need to change the settings for the external display with the VAIO Control Center. To change the settings, launch the VAIO Control Center, select the control item for the external display, and then click to select the check box for changing the options to detect the external display.
  • Page 197: Printing

    Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑...
  • Page 198: Microphone

    Troubleshooting Microphone What should I do if my microphone does not work? If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. How can I prevent microphone feedback? Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.
  • Page 199: Mouse

    Mouse What should I do if my computer does not recognize my mouse? ❑ Make sure your mouse is securely plugged into the port. ❑ Restart your computer with your mouse connected. What should I do if the pointer does not move when I use my mouse? ❑...
  • Page 200: Speakers

    Speakers What should I do if my external speakers do not work? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. ❑...
  • Page 201: Touch Pad

    Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad ❑ Make sure that a mouse is not connected to your computer. ❑...
  • Page 202: Keyboard

    Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and Control Panel.
  • Page 203: Floppy Disks

    Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps: Close all programs that are accessing the floppy disk drive.
  • Page 204: Audio/Video

    ✍ i.LINK is a trademark of Sony Corporation used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK connection may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK connection can communicate with each other.
  • Page 205 How do I change the sound output device? If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or headphones jack, you need to change the device for sound output. Your computer may not be equipped with the HDMI output port.
  • Page 206 What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? Your computer may not be equipped with the HDMI output port. See the online specifications to find out whether your computer is equipped with the HDMI output port.
  • Page 207 How do I output the Dolby Digital or DTS sound through an HDMI-compatible device? This Q & A entry applies to models with the HDMI output port only. See the online specifications to find out whether your computer is equipped with the HDMI output port.
  • Page 208: Memory Stick

    Use of recorded music requires permission from the copyright holders. Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources. Can I copy images from a digital camera using a Memory Stick? Yes, and you can view video clips that you have recorded with Memory Stick-compatible digital cameras.
  • Page 209: Peripherals

    Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the AC outlet.
  • Page 210: Docking Station

    Docking Station What should I do if an error message appears when I disconnect my computer from the docking station? ❑ When any device inserted or connected to the docking station is in use, you cannot disconnect your computer from the docking station.
  • Page 211: Support Options

    This service provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online. You can visit the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ http://www.sony.ca/support/...
  • Page 212 VAIO Update When your computer is connected to the Internet, VAIO Update automatically notifies you when critical software and security information is posted on the support web site. Click the VAIO Update notice to open the VAIO Support web site and view the information.
  • Page 213 For customers in Latin American countries or areas Customer Information Center If you do not find the information you are looking for at our site, you may call Sony directly. In order to receive the fastest and most efficient services, have the following information readily available: Your VAIO computer model You can find it at the lower right corner of the display on the computer.
  • Page 214 ❑ Chile: 800-261-800 02-754-6333 (from mobile phones) ❑ Colombia: 358-1251 (in Bogota) 01-8000-94-00-11 ❑ Mexico: 5002-9819 (in Mexico City) 01-800-759-7669 (in other cities) ❑ Panama: 800-2050 800-7669 (800-SONY) ❑ Peru: 0-801-1-7000 511-6100 ❑ Venezuela: 0-800-1-SONY-00 (0-800-1-7669-00) Support Options...
  • Page 215: Trademarks

    Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. SD Logo is a trademark. SDHC Logo is a trademark. The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license.
  • Page 216 Trademarks MultiMediaCard is a trademark of MultiMediaCard Association. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ® marks may not be specified.
  • Page 217 © 2009 Sony Corporation...

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