Sony VGN-SR510G User Manual
Sony VGN-SR510G User Manual

Sony VGN-SR510G User Manual

Vaio® laptop computers: vaio® notebook computer
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VGN-SR Series

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Summary of Contents for Sony VGN-SR510G

  • Page 1: User Guide

    User Guide Personal Computer VGN-SR Series...
  • Page 2: Table Of Contents

    Contents Before Use... 4 Finding More about Your VAIO Computer ... 5 Ergonomic Considerations ... 9 Getting Started... 11 Locating Controls and Ports... 12 About the Indicator Lights ... 19 Connecting a Power Source ... 20 Using the Battery Pack... 22 Shutting Down Your Computer Safely ...
  • Page 3 Precautions... 124 Safety Information ... 125 Care and Maintenance Information... 129 Handling Your Computer... 130 Handling the LCD Screen ... 132 Using the Power Source ... 133 Handling the Built-in Camera ... 134 Handling Discs ... 135 Using the Battery Pack... 136 Handling "Memory Stick"...
  • Page 4: Before Use

    How to find specifications Some features, options, and supplied items may not be available on your computer. To find out about the configuration of your computer, visit the Sony online support web site at the following URLs: ❑ For customers in USA http://esupport.sony.com/EN/VAIO/...
  • Page 5: Finding More About Your Vaio Computer

    - Software Information Troubleshoot my VAIO Maintain and troubleshoot your VAIO computer with VAIO Care, system restore, backup and recovery, and contact Sony support.
  • Page 6 Before Use > Finding More about Your VAIO Computer ❑ Program help files — May be included with the preinstalled software programs on your computer. You may be able to access the help files from the help menu on a specific program. ❑...
  • Page 7 3. Support Web Sites ❑ Sony online support web site The Sony online support web site provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online.
  • Page 8 4. Customer Information Center If you do not find the information you are looking for at our site, you may call Sony directly. You can find the contact numbers on the Sony online support web site. In order to receive the fastest and most efficient services, have the following information...
  • Page 9: Ergonomic Considerations

    Before Use > Ergonomic Considerations Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations for both stationary and portable environments: ❑...
  • Page 10 Before Use > Ergonomic Considerations ❑ Viewing angle of the computer's display – Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well.
  • Page 11: Getting Started

    Getting Started > Getting Started This section describes how to get started using your VAIO computer. Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Upon completion, connect one device (for example, a printer, an external hard disk drive, a scanner, and so on) at a time, following the manufacturer's instructions.
  • Page 12: Locating Controls And Ports

    Getting Started > Locating Controls and Ports Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. The appearance of your computer may be different from those illustrated in this manual due to variations in specifications. It may also vary in some countries or areas.
  • Page 13 Getting Started > Locating Controls and Ports Num lock indicator (page 19) Caps lock indicator (page 19) Scroll lock indicator (page 19) Charge indicator (page 19) Disc drive indicator (page 19) Touch pad (page 35) Left button (page 35) Right button (page 35) MODE button (page 36)
  • Page 14 Getting Started > Locating Controls and Ports Back Battery connector (page 22)
  • Page 15 Getting Started > Locating Controls and Ports Right Optical disc drive indicator (page 19) Manual eject hole (page 165) Drive eject button (page 38) Optical disc drive (page 38) Hi-Speed USB (USB 2.0) ports (page 95) Power button/Power indicator (page 19) Support high-/full-/low- speeds.
  • Page 16 Getting Started > Locating Controls and Ports Port cover Open the port cover to access the ports behind it. Pull the port cover down with your fingertip and gently pull it until it is completely out of the socket. Network (LAN) port (page 59) Modem port (page 57)
  • Page 17 Getting Started > Locating Controls and Ports Left DC IN port (page 20) Microphone jack (page 94) Headphones jack (page 84) Air vent Monitor port (page 85) HDMI output port (page 89) i.LINK 4-pin (S400) port (page 97) ExpressCard/34 slot (page 51) Security slot Not accessible when your computer is attached to the docking station.
  • Page 18 Getting Started > Locating Controls and Ports Bottom Air vents Docking station connector (page 78) Memory module compartment cover (page 117)
  • Page 19: About The Indicator Lights

    Getting Started > About the Indicator Lights About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Power 1 Illuminates in green while the computer is on, blinks slowly in orange while the computer is in Sleep mode, and goes out when the computer is turned off or enters Hibernate mode.
  • Page 20: Connecting A Power Source

    Getting Started > Connecting a Power Source Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer. Using the AC Adapter While your computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet. ✍...
  • Page 21 Getting Started > Connecting a Power Source ✍ To disconnect your computer completely from AC power, unplug the AC adapter. Make sure that the AC outlet is easily accessible. If you do not intend to use your computer for an extended period of time, place the computer into Hibernate mode. See Using Hibernate Mode 30).
  • Page 22: Using The Battery Pack

    Getting Started > Using the Battery Pack Using the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. Installing/Removing the Battery Pack To install the battery pack Turn off the computer and close the LCD screen lid. Slide the battery LOCK switch (1) inward.
  • Page 23 Getting Started > Using the Battery Pack Slide the battery pack diagonally into the battery compartment until the projection (2) on either side of the battery compartment fits into the U-shaped cut (3) on either side of the battery pack. Push the battery pack down into the compartment until it clicks into place.
  • Page 24: To Remove The Battery Pack

    Slide and hold the battery RELEASE latch (2) inward, put your fingertip underneath the tab (3) on the battery pack, and lift the battery pack in the direction of the arrow, and then slide it away from the computer. This computer is designed to operate only with genuine Sony battery packs.
  • Page 25: Charging The Battery Pack

    Getting Started > Using the Battery Pack Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack Install the battery pack. Connect the computer to a power source with the AC adapter. The charge indicator light is on while the battery pack is charging.
  • Page 26 Getting Started > Using the Battery Pack ✍ Keep the battery pack in your computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer. When the battery pack is running out of power and both the charge and power indicator lights blink, you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack.
  • Page 27 Getting Started > Using the Battery Pack Extending Your Battery Life When your computer is running on battery power, you can extend your battery life using the following methods. ❑ Decrease the LCD brightness of your computer screen. ❑ Use the power saving mode. See Using the Power Saving Modes ❑...
  • Page 28: Shutting Down Your Computer Safely

    Getting Started > Shutting Down Your Computer Safely Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Click Start and the Shut down button.
  • Page 29: Using The Power Saving Modes

    Getting Started > Using the Power Saving Modes Using the Power Saving Modes You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode, your computer has two distinct power saving modes to suit your preference: Sleep and Hibernate. If you do not intend to use your computer for an extended period of time while it is disconnected from AC power, place the computer into Hibernate mode or turn it off.
  • Page 30: Using Sleep Mode

    Getting Started > Using the Power Saving Modes Using Sleep Mode To activate Sleep mode Click Start, the arrow next to the Shut down button, and Sleep. To return to Normal mode ❑ Press any key. ❑ Press the power button on your computer. If you press and hold the power button for more than four seconds, your computer will turn off automatically.
  • Page 31: Updating Your Computer

    Getting Started > Updating Your Computer Updating Your Computer Be sure to install the latest updates on your computer with the following software applications so that the computer can run more efficiently. ❑ Windows Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions. ❑...
  • Page 32: Using Your Vaio Computer

    Using Your VAIO Computer > Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 33) ❑ Using the Touch Pad (page 35) ❑ Using the Switch Function (page 36) ❑...
  • Page 33: Using The Keyboard

    Using Your VAIO Computer > Using the Keyboard Using the Keyboard Your keyboard has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key ✍ Some keyboard functions can be used only after the operating system is finished launching. Combination/Feature Fn + % (F2): muting Fn + 2 (F3/F4): volume control...
  • Page 34 Using Your VAIO Computer > Using the Keyboard Combination/Feature Fn + (F9/F10): zooming Fn + (F12): hibernation Function Changes the size of an image or a document displayed on some software. To make the view look smaller and further away (zoom out), press the Fn+F9 keys. To make the view look bigger and closer (zoom in), press the Fn+F10 keys.
  • Page 35: Using The Touch Pad

    Using Your VAIO Computer > Using the Touch Pad Using the Touch Pad You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object. Click Press the left button (3) once.
  • Page 36: Using The Switch Function

    Using Your VAIO Computer > Using the Switch Function Using the Switch Function The Switch function provides three modes that you can customize to suit your mood or environment. If, for example, you customize each mode for business use, personal use, and entertainment use, you can switch the mode to your desired mode just by pressing the MODE button on your computer.
  • Page 37: Using The Built-In Camera

    Using Your VAIO Computer > Using the Built-in Camera Using the Built-in Camera Your computer is equipped with a built-in MOTION EYE camera. With the preinstalled image capture software, you can perform the following: ❑ Capture still images and movies ❑...
  • Page 38: Using The Optical Disc Drive

    Using Your VAIO Computer > Using the Optical Disc Drive Using the Optical Disc Drive Your computer is equipped with an optical disc drive. Features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer. To insert a disc Turn on the computer.
  • Page 39 Using Your VAIO Computer > Using the Optical Disc Drive Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks into place. Do not exert pressure on the drive tray. Be sure to hold the bottom of the drive tray when placing/removing a disc onto/from the tray. Close the drive tray by pushing it in gently.
  • Page 40 Using Your VAIO Computer > Using the Optical Disc Drive Supported Disc Media Your computer plays and records CDs, DVDs, and Blu-ray Disc See the reference chart below to find out which type of optical disc drive supports which types of media. Video Music Extra...
  • Page 41 When you buy pre-recorded or blank discs for use with your VAIO computer, be sure to read the notices on the disc package carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives with discs that are not compliant with the official "CD,"...
  • Page 42 Using Your VAIO Computer > Using the Optical Disc Drive Notes on Using the Optical Disc Drive Notes on writing data to a disc ❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc drive.
  • Page 43 Using Your VAIO Computer > Using the Optical Disc Drive Notes on region codes Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play the disc. If the region code indicates "all," you can play this disc in most regions of the world. If the region code for your residence area is different from the label, you cannot play the disc on your computer.
  • Page 44 Using Your VAIO Computer > Using the Optical Disc Drive Playing Discs To play a disc Insert a disc into the optical disc drive. Connect the AC adapter to the computer and close all running software applications before playing a disc. If nothing appears on the desktop, click Start, All Programs, and your desired software to play the disc.
  • Page 45: Using "Memory Stick

    Using Your VAIO Computer > Using "Memory Stick" Using "Memory Stick" "Memory Stick" is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable, it can be used for external data storage.
  • Page 46: Inserting And Removing "Memory Stick

    Using Your VAIO Computer > Using "Memory Stick" Inserting and Removing "Memory Stick" To insert "Memory Stick" Locate the "Memory Stick" slot. Hold "Memory Stick" with the arrow facing upward and pointing toward the slot. Carefully slide "Memory Stick" into the slot until it clicks into place. ✍...
  • Page 47 Using Your VAIO Computer > Using "Memory Stick" ✍ You can insert Duo-size "Memory Stick" directly into the "Memory Stick" slot without using a "Memory Stick Duo" adaptor. Be sure to hold "Memory Stick" with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer or the media, do not force "Memory Stick"...
  • Page 48: Formatting "Memory Stick

    Using Your VAIO Computer > Using "Memory Stick" Formatting "Memory Stick" To format "Memory Stick" "Memory Stick" has been formatted by default and is ready for use. If you want to reformat the media with your computer, follow these steps. Be sure to use the device that is designed to format the media and supports "Memory Stick"...
  • Page 49 Using Your VAIO Computer > Using "Memory Stick" Click Start. Follow the on-screen instructions. It may take time to format "Memory Stick" depending on the media type.
  • Page 50 Notes on Using "Memory Stick" ❑ Your computer has been tested and found compatible with Sony branded "Memory Stick" with capacity of up to 16 GB that are available as of May 2009. However, not all "Memory Stick" are guaranteed of compatibility.
  • Page 51: Using Other Modules / Memory Cards

    Using Your VAIO Computer > Using Other Modules / Memory Cards Using Other Modules / Memory Cards Using the ExpressCard Module Your computer is equipped with an ExpressCard/34 slot players, and other audio/video devices. This slot can only accommodate an ExpressCard/34 (34 mm wide) module Referred to as the ExpressCard slot and the ExpressCard module in this manual.
  • Page 52 Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an ExpressCard module ✍ You can skip steps 1 to 4 when: - your computer is off. - the Safely Remove Hardware icon is not displayed on the taskbar. - the hardware you want to unplug is not displayed in the Safely Remove Hardware window.
  • Page 53: Using The Sd Memory Card

    Using Your VAIO Computer > Using Other Modules / Memory Cards Using the SD Memory Card Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices. Before you use the SD memory card The SD memory card slot on your computer supports the following memory cards: ❑...
  • Page 54 Using Your VAIO Computer > Using Other Modules / Memory Cards To insert an SD memory card Locate the SD memory card slot. Hold the SD memory card with the arrow facing upward and pointing toward the slot. Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot.
  • Page 55 Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an SD memory card Locate the SD memory card slot. Check that the Media Access indicator light is unlit. Push in the SD memory card toward the computer and release. The SD memory card ejects.
  • Page 56 Using Your VAIO Computer > Using Other Modules / Memory Cards Notes on Using Memory Cards General notes on using the memory card ❑ Be sure to use memory cards that are compliant with the standards supported by your computer. ❑...
  • Page 57: Using The Internet

    Using Your VAIO Computer > Using the Internet Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet. The following types of Internet connection services may be available from your ISP: ❑...
  • Page 58: To Connect A Telephone Cable

    Using Your VAIO Computer > Using the Internet To connect a telephone cable The following procedure applies to models with a built-in modem only. Plug one end of the phone cable (1) into the modem port Plug the other end into the wall jack (2). Your computer does not work with party lines, cannot be connected to a coin-operated telephone, and may not work with multiple telephone lines or a private branch exchange (PBX).
  • Page 59: Using The Network (Lan)

    Using Your VAIO Computer > Using the Network (LAN) Using the Network (LAN) You can connect your computer to 1000BASE-T of a LAN cable (not supplied) to the network (LAN) port on the computer or the optional docking station and the other end to your network.
  • Page 60: Using The Wireless Lan

    Using Your VAIO Computer > Using the Wireless LAN Using the Wireless LAN Using the Wireless LAN (WLAN), all your digital devices with the built-in WLAN function communicate freely with each other through a network. A WLAN is a network in which a user can connect to a Local Area Network (LAN) through a wireless (radio) connection.
  • Page 61 Using Your VAIO Computer > Using the Wireless LAN ✍ In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Therefore, before activating the WLAN function, read the Safety Information carefully. WLAN uses the IEEE 802.11a /b/g standard or the IEEE 802.11n the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA).
  • Page 62 Using Your VAIO Computer > Using the Wireless LAN The communication speed varies depending on the distance between communication devices, existence of obstacles between such devices, the device configuration, the radio conditions, and the software in use. In addition, communications may be cut off depending on the radio conditions. The communication range varies depending on the actual distance between communication devices, existence of obstacles between such devices, the radio conditions, the ambient environment that includes existence of walls and materials of such walls, and the software in use.
  • Page 63: Using The Bluetooth Function

    Using Your VAIO Computer > Using the Bluetooth Function Using the Bluetooth Function The Bluetooth function may be available on your computer. Features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer. You can establish wireless communications between your computer and other Bluetooth devices such as another computer or a mobile phone.
  • Page 64 Using Your VAIO Computer > Using the Bluetooth Function Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your computer.
  • Page 65: Communicating With Another Bluetooth Device

    Using Your VAIO Computer > Using the Bluetooth Function Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables. To communicate with another Bluetooth device To communicate with another Bluetooth device, you first need to set up the Bluetooth function.
  • Page 66 Using Your VAIO Computer > Using the Bluetooth Function Notes on Using the Bluetooth Function ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑...
  • Page 67 Using Your VAIO Computer > Using the Bluetooth Function ❑ The Bluetooth function may not work with other devices, depending on the manufacturer or the software version employed by the manufacturer. ❑ Connecting multiple Bluetooth devices to your computer may cause channel congestion, resulting in poor performance of the devices.
  • Page 68: Using Fingerprint Authentication

    Using Your VAIO Computer > Using Fingerprint Authentication Using Fingerprint Authentication Your computer is equipped with a fingerprint sensor to provide you with additional convenience. Once you have registered your fingerprint(s), the fingerprint authentication function offers: ❑ A substitute for password entry ❑...
  • Page 69 Using Your VAIO Computer > Using Fingerprint Authentication ❑ Application launcher function for quick application access The application launcher feature is available on your computer for launching your preferred application (executable file) that is assigned to one of your fingers with a registered fingerprint. Once you have assigned an application to your finger, you can launch the assigned application simply by swiping the finger across the fingerprint sensor.
  • Page 70: Registering A Fingerprint

    Using Your VAIO Computer > Using Fingerprint Authentication Registering a Fingerprint To use the fingerprint authentication function, you must register your fingerprint(s) in your computer. ✍ Set the Windows password on your computer before registration. See Adding the Windows Password To register a fingerprint Click Start, All Programs, Protector Suite, and Control Center.
  • Page 71 Using Your VAIO Computer > Using Fingerprint Authentication If you have failed to register a fingerprint, follow these steps to try again. Place the top joint of your finger on the fingerprint sensor (1).
  • Page 72 Using Your VAIO Computer > Using Fingerprint Authentication Swipe your finger perpendicularly across the fingerprint sensor. Place your fingertip flat in the center of the fingerprint sensor. Scan your fingerprint from the top joint of the finger to the fingertip. Keep your finger in contact with the fingerprint sensor while swiping.
  • Page 73 Using Your VAIO Computer > Using Fingerprint Authentication Logging Onto Your System To use the fingerprint authentication function in place of a password entry to log onto your system, you need to set the power- on, hard disk, and Windows passwords and configure your computer for fingerprint authentication. For setting the power-on, hard disk, and Windows passwords, see Setting the Password For detailed information, see the help file included with the Protector Suite.
  • Page 74: Erasing The Registered Fingerprints

    Using Your VAIO Computer > Using Fingerprint Authentication Erasing the Registered Fingerprints Before disposing of your computer or transferring it to a third person, it is strongly recommended you erase the fingerprint data registered on the fingerprint sensor after erasing the data stored on your built-in storage device. To erase the registered fingerprints Turn on the computer.
  • Page 75: Using Peripheral Devices

    Using Peripheral Devices > Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting a Docking Station (page 76) ❑ Connecting External Speakers or Headphones (page 84) ❑ Connecting an External Display (page 85) ❑...
  • Page 76: Connecting A Docking Station

    Using Peripheral Devices > Connecting a Docking Station Connecting a Docking Station Attaching a docking station enables you to connect additional peripherals to your computer, such as a printer and an external display. A docking station is not supplied with your computer and is available as an optional accessory.
  • Page 77 Using Peripheral Devices > Connecting a Docking Station Locating Ports on the Docking Station The docking station can be powered only through the AC adapter supplied with your computer. Do not unplug the AC adapter from the docking station and the AC outlet while using the docking station. This may cause data damage or hardware malfunctions. Simultaneous use of the HDMI output port on your computer and the DVI-D port or the MONITOR port on the docking station is not possible.
  • Page 78: Attaching Your Computer To The Docking Station

    Using Peripheral Devices > Connecting a Docking Station Attaching Your Computer to the Docking Station Be sure to install the battery pack before attaching your computer to the docking station. To attach your computer to the docking station Use the AC adapter supplied with your computer. Do not move your computer when it is attached to the docking station.
  • Page 79 Using Peripheral Devices > Connecting a Docking Station Slide open the docking station connector cover on the bottom of the computer. Align the rear bottom corners of the computer with the guides on the docking station.
  • Page 80 Using Peripheral Devices > Connecting a Docking Station Gently push down the computer until it clicks into place. Turn on the computer.
  • Page 81: Disconnecting Your Computer From The Docking Station

    Using Peripheral Devices > Connecting a Docking Station Disconnecting Your Computer from the Docking Station Make sure that no devices connected to the docking station are in use before disconnecting your computer. Do not disconnect your computer from the docking station while the IN USE indicator light is lit. Disconnecting the computer while the IN USE indicator is lit may result in loss of unsaved data or a failure of the computer.
  • Page 82 Using Peripheral Devices > Connecting a Docking Station To disconnect your computer from the docking station Press the UNDOCK button (1) and wait until the IN USE indicator light (2) turns off. ✍ If the IN USE indicator is unlit, you do not have to press the UNDOCK button. Pressing the UNDOCK button while your computer is in a power saving mode brings the computer to Normal mode first, and then initiates the disconnection process.
  • Page 83 Using Peripheral Devices > Connecting a Docking Station Lift the computer off the docking station. Close the docking station connector cover on the bottom of the computer. Alternatively, you can disconnect the computer from the docking station as follows: Click Start, the arrow next to the Shut down button, and Undock. Make sure that a message balloon appears and the IN USE indicator light turns off.
  • Page 84: Connecting External Speakers Or Headphones

    Using Peripheral Devices > Connecting External Speakers or Headphones Connecting External Speakers or Headphones You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. To connect external speakers ✍ Make sure your speakers are designed for computer use. Turn down the volume of the speakers before you turn them on.
  • Page 85: Connecting An External Display

    Using Peripheral Devices > Connecting an External Display Connecting an External Display Features and options in this section may not be available on your computer. Connecting a Computer Display or a Projector You can connect an external display, such as a computer display or a projector, either directly to your computer or via the optional docking station.
  • Page 86 Using Peripheral Devices > Connecting an External Display To connect a computer display or a projector The monitor port on your computer is not accessible when the computer is attached to the docking station. The DVI-D port on the docking station is functional only on models with the ATI video controller. Plug the power cord (1) of your external display or the projector into the AC outlet.
  • Page 87 Using Peripheral Devices > Connecting an External Display Your computer is compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection, which enables you to play and view a wide variety of copyright protected and high-quality content. To view the copyright protected content, connect an HDCP-compliant monitor to the HDMI output port on your computer or the DVI-D port on the docking station.
  • Page 88 Using Peripheral Devices > Connecting an External Display Using the VAIO Presentation Support The VAIO Presentation Support allows you to use handy functions for the presentation, for example, displaying a document for quick reference and the mirror image of the connected external display simultaneously on the computer screen. To use the VAIO Presentation Support Press any of the switch buttons If the VAIO Presentation Support is not assigned to any button, change the button assignment with the VAIO Control...
  • Page 89: Connecting A Tv With An Hdmi Input Port

    Set up the TV configuration system. If a device driver other than the one provided by Sony is used, the image will not be displayed and the audio will not be heard. Always use the device driver provided by Sony for updates.
  • Page 90 Using Peripheral Devices > Connecting an External Display ✍ See the manual that came with your TV for more information on installation and use. The HDMI cable carries both video and audio signals. To connect a high-quality digital sound output device between your computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your computer and TV using an HDMI connection.
  • Page 91: Selecting Display Modes

    Using Peripheral Devices > Selecting Display Modes Selecting Display Modes When an external display is connected, you can select either your computer screen or the connected display to use as the primary monitor. The monitor port on your computer is not accessible when the computer is attached to the docking station. ✍...
  • Page 92: Using The Multiple Monitors Function

    Using Peripheral Devices > Using the Multiple Monitors Function Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to the monitor port, your computer screen and the external display can function as a single desktop.
  • Page 93 Using Peripheral Devices > Using the Multiple Monitors Function To use the Multiple Monitors function The monitor port on your computer is not accessible when the computer is attached to the docking station. ✍ Your external display may not support the Multiple Monitors function. Certain software applications may not be compatible with Multiple Monitors settings.
  • Page 94: Connecting An External Microphone

    Using Peripheral Devices > Connecting an External Microphone Connecting an External Microphone You can connect an external microphone (not supplied) to your computer. To connect an external microphone Plug the microphone cable (1) into the microphone jack (2) m. ✍ Make sure your microphone is designed for computer use.
  • Page 95: Connecting A Usb Device

    Using Peripheral Devices > Connecting a USB Device Connecting a USB Device You can connect a Universal Serial Bus (USB) device to your computer, such as a mouse, floppy disk drive, speaker, and printer. To connect a USB device Choose the USB port (1) you prefer to use. Plug the USB device cable (2) into the USB port.
  • Page 96 Using Peripheral Devices > Connecting a USB Device Notes on connecting a USB device ❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the USB device for more information. ❑...
  • Page 97: Connecting An I.link Device

    ✍ i.LINK is a trademark of Sony Corporation used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK connection may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK connection can communicate with each other.
  • Page 98: Connecting A Digital Video Camcorder

    Using Peripheral Devices > Connecting an i.LINK Device Connecting a Digital Video Camcorder To connect a digital video camcorder Plug one end of an i.LINK cable (1) (not supplied) into the i.LINK port (2) on the computer and the other end into the DV In/ Out port (3) on the digital video camcorder.
  • Page 99: Customizing Your Vaio Computer

    Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Setting the Password (page 100) ❑...
  • Page 100: Setting The Password

    Customizing Your VAIO Computer > Setting the Password Setting the Password In addition to the Windows password, you can use BIOS functions to set two types of passwords to protect your computer: the power-on password and the hard disk password. Once you have set the power-on password, you will be prompted to enter the password after the VAIO logo appears to start your computer.
  • Page 101 Customizing Your VAIO Computer > Setting the Password To add the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 102 Customizing Your VAIO Computer > Setting the Password To add the power-on password (user password) Make sure you set the machine password before setting the user password. Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears.
  • Page 103: Changing/Removing The Power-On Password

    Customizing Your VAIO Computer > Setting the Password Changing/Removing the Power-on Password To change or remove the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 104 Customizing Your VAIO Computer > Setting the Password To change or remove the power-on password (user password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 105: Adding The Hard Disk Password

    Customizing Your VAIO Computer > Setting the Password Adding the Hard Disk Password The hard disk password provides additional security for the data stored on your built-in storage device. If you enable the hard disk password, this adds an extra level of security. When adding the hard disk password, you must set both the master and user passwords.
  • Page 106 Customizing Your VAIO Computer > Setting the Password To add the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 107 Customizing Your VAIO Computer > Setting the Password Changing/Removing the Hard Disk Password To change the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 108 Customizing Your VAIO Computer > Setting the Password To remove the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 109: Adding The Windows Password

    Customizing Your VAIO Computer > Setting the Password Adding the Windows Password The Windows password comes in handy when you have to share a single computer with other people. By setting the Windows password, you can protect your user account from unauthorized access. Entry of the Windows password will be prompted after you select your user account.
  • Page 110: Changing/Removing The Windows Password

    Customizing Your VAIO Computer > Setting the Password Changing/Removing the Windows Password To change the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Change your password. In the Current password field, enter your current password. In the New password and Confirm new password fields, enter a new password.
  • Page 111: Using Intel® Vt

    Customizing Your VAIO Computer > Using Intel® VT ® Using Intel ® Intel Virtualization Technology (VT) allows you to use hardware virtualization software for enhancing your computer's performance. Intel VT may not be available depending on the CPU installed on your computer. For information on virtualization and how to use hardware virtualization software, contact the software publisher.
  • Page 112: Using The Vaio Control Center

    Customizing Your VAIO Computer > Using the VAIO Control Center Using the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center Click Start, All Programs, and VAIO Control Center. Select your desired control item and change the settings.
  • Page 113: Using The Vaio Power Management

    Customizing Your VAIO Computer > Using the VAIO Power Management Using the VAIO Power Management Power management helps you set up power plans for running on AC or battery power to suit your requirements for power consumption. The VAIO Power Management function is added to the Windows Power Options. With this software application, you can enhance the Windows power management functions to ensure better operation of your computer and longer battery life.
  • Page 114: Configuring Your Modem

    Customizing Your VAIO Computer > Configuring Your Modem Configuring Your Modem Follow the steps below to make the settings before using the built-in modem. Click Start and Control Panel. Select Large icons or Small icons from View by in the upper right corner of the window. Click Phone and Modem.
  • Page 115: Protecting The Hard Disk

    Customizing Your VAIO Computer > Protecting the Hard Disk Protecting the Hard Disk If your computer is equipped with a built-in hard disk drive, then it has the VAIO HDD Protection utility preinstalled for customizing your settings for protecting your hard disk drive against shock hazards. You can select the sensitivity level of the built-in shock sensor to set the appropriate protection level.
  • Page 116: Upgrading Your Vaio Computer

    ❑ You should not install it yourself, if you are not familiar with upgrading memory on a computer. ❑ You should not touch the connectors or open the memory module compartment cover. For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, see Finding More about Your VAIO Computer (page The type of module and the amount of memory installed on your computer may differ depending on the model you purchased.
  • Page 117: Adding And Removing Memory

    Upgrading Your VAIO Computer > Adding and Removing Memory Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes on adding/removing memory modules ❑...
  • Page 118 Upgrading Your VAIO Computer > Adding and Removing Memory ❑ Do not open the memory module package before you are ready to change the module. The package protects the module from ESD. ❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑...
  • Page 119: Removing And Installing A Memory Module

    Upgrading Your VAIO Computer > Adding and Removing Memory Removing and Installing a Memory Module To change or add a memory module Shut down the computer and disconnect all peripheral devices. Unplug the computer and remove the battery pack. Wait about an hour until the computer cools down. Unscrew the screws (indicated by the arrows below) on the bottom of the computer and remove the memory module compartment cover.
  • Page 120 Upgrading Your VAIO Computer > Adding and Removing Memory Grasp the insulation sheet (1) tab and flip open the sheet. The insulation sheet is equipped for module protection. Do not pull it so hard as to damage the sheet.
  • Page 121 Upgrading Your VAIO Computer > Adding and Removing Memory Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2). Remove the new memory module from its packaging.
  • Page 122 Upgrading Your VAIO Computer > Adding and Removing Memory Slide the memory module into the memory module slot and push it in until it clicks into place. Do not touch any other components on the motherboard. Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot.
  • Page 123: Viewing The Amount Of Memory

    Upgrading Your VAIO Computer > Adding and Removing Memory Viewing the Amount of Memory To view the amount of memory Turn on the computer. Click Start, All Programs, and VAIO Control Center. Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the installation procedure and restart the computer.
  • Page 124: Precautions

    Precautions > Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ Safety Information (page 125) ❑ Care and Maintenance Information ❑ Handling Your Computer (page 130) ❑ Handling the LCD Screen (page 132) ❑...
  • Page 125: Safety Information

    Precautions > Safety Information Safety Information Computer ❑ Use your computer on a solid, stable surface. ❑ Provide adequate air circulation to prevent internal overheating. Do not place your computer on porous surfaces such as rugs, blankets, couches, beds, or near draperies that may block its air vents. ❑...
  • Page 126: Battery Pack

    ❑ For your safety, Sony recommends using the genuine Sony battery pack and AC adapter provided with this product. If these items need to be replaced during the life of the product, be sure to use a compatible genuine Sony battery pack or AC adapter.
  • Page 127 Precautions > Safety Information ❑ If you are not using your computer for an extended period of time, remove the battery pack from the computer to prevent damage to the battery pack. ❑ If you have not used the battery pack for a considerable amount of time, the remaining battery life may become short. This is normal and does not indicate a malfunction.
  • Page 128 Precautions > Safety Information Headphones ❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings.
  • Page 129: Care And Maintenance Information

    Precautions > Care and Maintenance Information Care and Maintenance Information Computer ❑ Clean the cabinet with a soft, dry or lightly moistened cloth with a mild detergent solution. Do not use an abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. ❑...
  • Page 130: Handling Your Computer

    If any problems occur, unplug the computer and contact an authorized Sony Service Center. To find the nearest center or agent, see Finding More about Your VAIO...
  • Page 131 Precautions > Handling Your Computer ❑ To avoid losing data when your computer is damaged, back up your data regularly. ❑ Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer. The LCD screen may be sensitive to pressure or added stress, and exerting pressure may damage the screen or cause it to malfunction.
  • Page 132: Handling The Lcd Screen

    ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising from changes to the settings.
  • Page 133: Using The Power Source

    ❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by sudden power surges, in an electrical storm, for example. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
  • Page 134: Handling The Built-In Camera

    Precautions > Handling the Built-in Camera Handling the Built-in Camera ❑ Do not touch the lens protection cover of the built-in camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may cause the camera to malfunction.
  • Page 135: Handling Discs

    Precautions > Handling Discs Handling Discs ❑ Fingerprints and dust on the surface of a disc may cause read errors. Be sure to hold the disc by its edges and central hole, as shown below: ❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in irreparable damage.
  • Page 136: Using The Battery Pack

    ❑ Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing. ❑ While the battery pack is in use or being charged, heat builds up in the battery pack. This is normal and is not cause for concern.
  • Page 137: Handling "Memory Stick

    Precautions > Handling "Memory Stick" Handling "Memory Stick" ❑ Do not touch the "Memory Stick" connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with "Memory Stick" as a label. ❑ Do not bend, drop, or expose "Memory Stick". ❑...
  • Page 138: Handling The Built-In Storage Device

    Precautions > Handling the Built-in Storage Device Handling the Built-in Storage Device The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored.
  • Page 139: Using Fingerprint Authentication

    Sony assumes no liability for any problems and damages arising out of your use of or inability to use the fingerprint sensor. ❑ The fingerprint recognition rate depends on your operating conditions and varies among individuals as well.
  • Page 140: Troubleshooting

    This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs: ❑ For customers in USA http://esupport.sony.com/EN/VAIO/...
  • Page 141 Troubleshooting > ❑ Display (page 169) ❑ Printing (page 173) ❑ Microphone (page 174) ❑ Speakers (page 175) ❑ Touch Pad (page 176) ❑ Keyboard (page 177) ❑ Floppy Disks (page 178) ❑ Audio/Video (page 179) ❑ "Memory Stick" (page 181) ❑...
  • Page 142: Computer

    ❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery...
  • Page 143: What Should I Do If The Green Power Indicator Light Turns On But My Screen Remains Blank

    Troubleshooting > Computer What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Shut down button, and Restart to restart your computer. ❑...
  • Page 144: What Should I Do If My Computer Or Software Stops Responding

    Troubleshooting > Computer What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. ❑ If the Alt+F4 keys do not work, click Start and the Shut down button to turn off your computer. ❑...
  • Page 145: Why Doesn't My Computer Enter Sleep Or Hibernate Mode

    ❑ If the problem persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Finding More about Your VAIO Computer...
  • Page 146 ❑ If the problem persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Finding More about Your VAIO Computer...
  • Page 147 What should I do if I cannot remember the power-on password? If you have forgotten the power-on password, contact an authorized Sony Service Center to reset it. A reset fee will be charged. To find the nearest center or agent, see Finding More about Your VAIO Computer...
  • Page 148: To The Computer

    Troubleshooting > Computer How can I change the boot device order? You can use one of the BIOS functions to change the boot device order. Follow these steps: Turn on your computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears.
  • Page 149: How Do I Reduce The Volume Of The Recovery Partition

    Troubleshooting > Computer How do I reduce the volume of the recovery partition? Your built-in storage device contains the recovery partition where the data for the system recovery is stored. If your computer includes a solid state drive, you might want to reduce the volume of the recovery partition by following these steps: Insert a recovery disc into the optical disc drive while your computer is on, turn off the computer, and then turn it on once again.
  • Page 150 Troubleshooting > Computer How do I check the volume of the recovery partition? Your built-in storage device contains the recovery partition where the data for the system recovery is stored. To check the volume of the recovery partition, follow these steps: Click Start, right-click Computer, and select Manage.
  • Page 151: System Security

    Troubleshooting > System Security System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing the following: Your computer must be connected to the Internet to download the updates.
  • Page 152: Battery

    Troubleshooting > Battery Battery How do I find the battery charging status? You can check the charge indicator for the battery charging status. See Charging the Battery Pack information. When is my computer using AC power? When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed. When should I recharge the battery pack? Recharge the battery pack when: ❑...
  • Page 153 Troubleshooting > Battery Should I be concerned that the installed battery pack is warm? No, it is normal for the battery pack to be warm while it is powering your computer. Can my computer enter Hibernate mode while running on battery power? Your computer can enter Hibernate mode while running on battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode.
  • Page 154: Built-In Camera

    Troubleshooting > Built-in Camera Built-in Camera Why does the viewfinder show no images or poor-quality images? ❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching another. ❑ The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This is normal and does not indicate a malfunction.
  • Page 155 Troubleshooting > Built-in Camera What should I do if movie playback shows dropped frames while my computer is running on battery power? The battery pack is running out of power. Connect your computer to an AC outlet. What should I do if captured images flicker? This problem occurs when you use the camera under fluorescent lights due to a mismatch between the lighting output frequency and the shutter speed.
  • Page 156: Internet

    ❑ Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone. ❑ Make sure that the telephone number the program is dialing is correct. ❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.) ❑...
  • Page 157: Why Is My Modem Connection Slow

    Troubleshooting > Internet Why is my modem connection slow? Your computer is equipped with a V.92/V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your ISP, do any of the following: ❑...
  • Page 158: Networking

    Troubleshooting > Networking Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. ❑...
  • Page 159: What Should I Do If I Cannot Access The Internet

    Troubleshooting > Networking What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑...
  • Page 160: How Do I Avoid Data Transfer Interruptions

    ❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.
  • Page 161: Bluetooth Technology

    Troubleshooting > Bluetooth Technology Bluetooth Technology What should I do if other Bluetooth devices cannot find my computer? ❑ Make sure both devices have the Bluetooth function enabled. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. ❑...
  • Page 162: Why Is My Bluetooth Connection Slow

    Troubleshooting > Bluetooth Technology What should I do if other Bluetooth devices cannot connect to my computer? ❑ Check the suggestions in What should I do if I cannot find the Bluetooth device I want to communicate with? 161). ❑ Make sure the other devices are authenticated. ❑...
  • Page 163: Can I Use A Device With Bluetooth Technology On Airplanes

    Troubleshooting > Bluetooth Technology Can I use a device with Bluetooth technology on airplanes? With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and airplanes, may have restrictions on use of Bluetooth devices to avoid radio interference. Check with facility staff to see if use of the Bluetooth function on the computer is permitted.
  • Page 164 Troubleshooting > Bluetooth Technology What should I do if I do not hear sound from my headphones or audio/video controller? Check the SCMS-T settings. If your headphones or audio/video controller does not support SCMS-T content protection, you need to connect the device using the Advanced Audio Distribution Profile (A2DP). Follow these steps: Click Start and Devices and Printers.
  • Page 165: Optical Discs

    Troubleshooting > Optical Discs Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.
  • Page 166 Troubleshooting > Optical Discs What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label facing upward. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑...
  • Page 167 Troubleshooting > Optical Discs ❑ Make sure the correct driver software is installed. Follow these steps: Click Start and Control Panel. Click System and Security. Click System. Click Device Manager in the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X"...
  • Page 168 Troubleshooting > Optical Discs What should I do if I cannot play Blu-ray Disc media or my computer becomes unstable during Blu-ray Disc playback? ❑ Check if your optical disc drive supports the Blu-ray Disc media. ❑ You may not be able to play some Blu-ray Disc content on your computer, or the computer may become unstable during Blu-ray Disc playback.
  • Page 169: Display

    Troubleshooting > Display Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 29) ❑...
  • Page 170 Troubleshooting > Display What should I do if I do not see proper images or videos? ❑ Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback. Selecting any other option may prevent such software from displaying images successfully. To change the display colors, follow these steps: Right-click on the desktop and select Screen resolution.
  • Page 171: Why Doesn't My Screen Display A Video

    Troubleshooting > Display Why doesn't my screen display a video? ❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback.
  • Page 172: How Do I Run Windows Aero

    Troubleshooting > Display How do I run Windows Aero? To run Windows Aero, follow these steps: Right-click on the desktop and select Personalize. Select your desired theme from Aero Themes. For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support.
  • Page 173: Printing

    Troubleshooting > Printing Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑...
  • Page 174: Microphone

    Troubleshooting > Microphone Microphone What should I do if my microphone does not work? If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. How can I prevent microphone feedback? Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.
  • Page 175: Speakers

    Troubleshooting > Speakers Speakers What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.
  • Page 176: Touch Pad

    Troubleshooting > Touch Pad Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad ❑ Make sure that a mouse is not connected to your computer. ❑...
  • Page 177: Keyboard

    Troubleshooting > Keyboard Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and Control Panel.
  • Page 178: Floppy Disks

    Troubleshooting > Floppy Disks Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port.
  • Page 179: Audio/Video

    Troubleshooting > Audio/Video Audio/Video What should I do if I cannot use my digital video camcorder? If a message appears stating that the i.LINK device is disconnected or turned off, the i.LINK cable may not be securely plugged into the port on your computer or camcorder. Unplug the cable, and plug it in once again. See Connecting an i.LINK Device (page 97) for more information.
  • Page 180 Troubleshooting > Audio/Video What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? ❑ You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI output port, optical output port, or headphones jack.
  • Page 181: Memory Stick

    Troubleshooting > "Memory Stick" "Memory Stick" What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer on other devices? You may need to reformat your "Memory Stick". Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick", back up important data and confirm that "Memory Stick"...
  • Page 182: Peripherals

    Troubleshooting > Peripherals Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the AC outlet.
  • Page 183: Docking Station

    Troubleshooting > Docking Station Docking Station What should I do if an error message appears when I disconnect my computer from the docking station? ❑ When any device inserted or connected to the docking station is in use, you cannot disconnect your computer from the docking station.
  • Page 184: Trademarks

    Trademarks > Trademarks © 2009 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony, the Sony logo, "Memory Stick", "Memory Stick Duo", "MagicGate", "OpenMG", "OpenMG X", "Memory Stick PRO Duo", "Memory Stick PRO", "Memory Stick PRO-HG Duo", "Memory Stick Micro", "M2", the "Memory Stick" logo, Micro Vault, Micro Vault EX, MOTION EYE, Sony Style, DVgate, DVgate Plus, i.LINK, VAIO Care, VAIO Media, VAIO Media Music Server, VAIO...
  • Page 185 Trademarks > The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
  • Page 186: Notice

    In the manual, the ™ or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.
  • Page 187 © 2009 Sony Corporation...

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