BenQ MS500 Product Service Manual
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BenQ MS500 Product Service Manual

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Product Service Manual – Level 2
Service Manual for BenQ:
Projector/MS500
< 9H.J5277.000>
Version: 00a
Date:2011/03/31
Notice:
For RO to input specific "Legal Requirement" in specific NS regarding to responsibility and liability
statements.
Please check BenQ's eSupport web site, http://esupport.benq.com, to ensure that you have the most
recent version of this manual.
First Edition (Mar 2011)
© Copyright BenQ Corporation 2009. All Right Reserved.
1

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Summary of Contents for BenQ MS500

  • Page 1 Notice: For RO to input specific “Legal Requirement” in specific NS regarding to responsibility and liability statements. Please check BenQ’s eSupport web site, http://esupport.benq.com, to ensure that you have the most recent version of this manual. First Edition (Mar 2011)

  • Page 2: Table Of Contents

    Content Index 1. Abbreviations & Acronyms ..............3 2. About This Manual ................... 4 2.1 Trademark ..........................4 2.2 Introduction ..........................4 2.3 Important Service Information ....................4 2.4 Safety Notice ..........................5 2.5 Compliance Statement ......................5 2.6 General Descriptions ........................ 5 2.7 Related Service Information ....................

  • Page 3: Abbreviations & Acronyms

    1. Abbreviations & Acronyms Analog to Digital BenQ BenQ Corporation Color Wheel Concave Mirror Digital Light Processing / Texas Instruments® Digital Micro mirror Device Digital Video Interface DVI-I Digital Video Interface-Integrated Projection Lens Pond of Mirrors Interface Between Data terminal Equipment and...

  • Page 4: About This Manual

    2. About This Manual This manual contains information about maintenance and service of BenQ products. Use this manual to perform diagnostics tests, troubleshoot problems, and align the BenQ product. Important Only trained service personnel who are familiar with this BenQ Product shall perform service or maintenance to it.

  • Page 5: Safety Notice

    This Service Manual contains general information. There are 2 levels of service: Level 1: Cosmetic / Appearance / Alignment Service Level 2: Circuit Board or Standard Parts Replacement 2.7 Related Service Information Service Web Site BenQ Global Service Website: http://www.benq.com/support/ eSupport Website: http://esupport.benq.com/v2...

  • Page 6: Product Overview

    3. Product Overview The projector consists of DLP projector controller, Lamp controller, Power supply system, and System cooling controller. The DLP controller captures digital PC data and video data and then converts them into the DMD display device. The Lamp controller dominates the lamp’s power and synchronizes its frequency with color display sequence.

  • Page 7: Specification Overview

    3.1 Specification Overview Specification Overview Version: 03 MS500 Item Specification 1.Panel Information 1.1 Panel Type 0.55” SVGA 2xLVDS 450 DMD 1.2 Package Type 450 series 1.3 Size 0.55” 1.4 Pixels 800(H) x 600(V) 1.5 Color Depth 30 Bits (1.07 Billion Colors) 1.6 Driver Type...
  • Page 8 Fast adjustable foot in front, Adjustable foot in rear. 5.6 Adjustment Feet Front/ Rear foot Tilt: 0-6∘,Right/Left: +2.2∘/-0.5 ∘ Match BenQ’s ceiling mount required. 5.7 Ceiling Mounting Use the same mounting as current shipping projectors. All color of screws should similar with the plastic color 5.8 Screws...
  • Page 9 engineer. 6. Packaging 6.1 Box Dimension 390 x 160 x 309 mm (W x H x D) ≤ 2.3kg 6.2 Net Weight (Esti.) 6.3 Gross Weight (Esti.) < 3.2 kg (Including Accessories, Projector) 6.4 Container Loading (40') 2268 (TBD) 6.5 Container Loading (20') 1080 (TBD) 6.6 Packaging Conceptual Refer Packing Description...
  • Page 10 Vendor: Refer to RFQ 11.2 EMC Internal: Refer to B106 document 11.3 ESD Follow IEC 61000-4-2 and EN55024 regulation 1.BenQ restriction of Hazardous Substance Guideline 11.4 GP (SUP-QM-07-02) 2.Other GP control items please refer PRR 12.0 Reliability 40000 hours except DMD chip, Color wheel, Lamp and Fan, 12.1 MTBF...
  • Page 11 13.6.2 LAN-RoomView compatible 13.6.3 LAN-PJ Link compatible 13.6.4 LAN-Display(1 to many) (4 to 1) Input / Output Connectors 1.Input Terminals 1.1 Computer Input - 1 RGB DB-15 x 1 (Female Type) 1.2 Computer Input - 2 RGB DB-15x 1 (Female Type) 1.3 Video Composite Video (RCA X 1) 1.4 S-Video...
  • Page 12 Accessories: 1.Accessory 1. Power Cord 1.8m 2. VGA Cable 1.8m 3. CD x 1 (22 Language) 4. Quick-Start_Card (18Language) 5. Remote Control 5F.26J1K.311 x1 6. Carry Case 7. Warranty Card By SKU 8. Adapter Environmental 1.Environmental Operating 0~40°C, without condensation 1.1 Temperature Storage -20~60°C, without condensation...
  • Page 13 1.1.2 S-Video Input (1) Pin definition (Mini Din) 4-pin Mini Din Connector (2) Signal Level: Signal Parameter Type CVBS Amplitude, total (video+ Volts peak to peak Luminance sync) Amplitude, video Volts peak to peak Amplitude, sync Volts peak to peak Impedance Amplitude (for NTSC) m Volts peak to peak...
  • Page 14 Refresh rate (Hz) H-frequency (kHz) Clock (MHz) User Manual Supported Resolution Mode 720 x 480 480i 59.94 15.73 13.5 720 x 480 480p 59.94 31.47 720 x 576 576i 15.63 13.5 720 x 576 576p 31.25 1280 x 720 720/50p 37.5 74.25 1280 x 720...
  • Page 15 68.667 94.500 XGA_120** 119.989 97.551 115.500 (Reduce Blanking) 1152 x 864 1152 x 864_75 75.00 67.500 108.000 BenQ Notebook Timing 1024 x 576 60.0 35.820 46.966 BenQ Notebook Timing 1024 x 600 64.995 41.467 51.419 1280 x 768_60 47.396 68.25...
  • Page 16 1.1.5 Audio Input (Mini-Jack φ 3.5mm) (1) Pin definition (2) Signal Level: Signal Parameter Min Type Max Audio In Right Amplitude VRMS Impedance KΩ Audio In Left Amplitude VRMS Impedance KΩ 1.1.6 Audio Headphone Output (Phone-Jack φ 3.5mm) (1) Pin definition (2) Signal Level: Signal Parameter...
  • Page 17 1.1.7 RS232 Control Port (1) Pin definition (D-Sub 9 Pin) (2) Signal Level: Signal Parameter Amplitude (with sync) Volt Amplitude -13.2 13.2 Volt RTSZ CTSZ 1.2 Speaker Signal Parameter Type Audio Impedance (audio in) Kohm Amplitude (audio in) mVolts rms Bandwidth 300Hz 16kHz...
  • Page 18 UI Specification Keypad Description Key Name Detailed Description Key 0 Power Use this button to turn your Data Projector on and off (standby mode). Key 9 Source To select input sources as Computer, Video, S-Video, YpbPr Key 7 Auto Toggle auto-tracking image function Key 3 Blank Press “Blank”...

  • Page 19: Packing

    3.2 Packing 【NOTE】The updated Service BOM is on SPO system. Please check it to order service parts. 1. For 13A~13T, Exclude 13L/13F : Be careful to locate the power cord pins and not to poke the projector.
  • Page 20 2. For 13L :...
  • Page 21 3. For 13F :...
  • Page 22 CTN LBL PRINTING: 1. For 9H.J5277.13A/L...
  • Page 23 2. For 9H.J5277.13J/K 3. For 9H.J5277.13E/U...
  • Page 24 4. For 9H.J5277.13F 5. For 9H.J5277.13P/S...
  • Page 25 6. For 9H.J5277.13T 7. For 9H.J5277.13C...
  • Page 26 SPEC LBL PRINTING: 1. For 9H.J5277.13A~U(Exclude 13C)
  • Page 27 2. For 9H.J5277.13C...
  • Page 28 LAMP LBL PRINTING...

  • Page 29: Customer Acceptance

    3.3 Customer Acceptance 1.0 SCOPE This document establishes the general workmanship standards and functional acceptance criteria for projector produced by BENQ. 2.0 PURPOSE The purpose of this publication is to define a procedure for inspection of the projector by means of a customer acceptance test, the method of evaluation of defects and rules for specifying acceptance levels.
  • Page 30 Note: If BenQ defect undefined failure, and it judged that is reduce the merchandisebility, BenQ CM Inform this defect. After that parties make communication and decide how to solve.
  • Page 31 8.5 The evaluation must be within the limits of the product specification and, for not specified characteristics, refer to the sample machine or the judgment of BENQ QA Engineer. But any kind of proposals or judgments must be reasonable and acceptable by both sides.

  • Page 32: Level 1 Cosmetic / Appearance / Alignment Service

    4. Level 1 Cosmetic / Appearance / Alignment Service 4.1 Cosmetic / Appearance Inspection Criteria TABLE 1. General Product of plastic outlook of dot, blemish, and others spec inspection standard (产 品一般外观塑料件的黑点、杂质、凸点、砂粒缺陷检验标准) A 级面 B 级面 C 级面 规格 A surface B surface C surface Spec...
  • Page 33 TABLE 2 :产品一般外观的塑料件检验标准(General Product of plastic outlook inspection standard) NO Appearance Spec 缩水 A 区: 不可有缩水, 以带手套检验, 手摸过去不可有凹 Shrinkage 陷的感觉 A region: No Shrink. With gloves, no feeling of sink when touching the surface B / C 区: 不能明显看出 B/C region: not obvious 流痕, 咬花, 光泽...
  • Page 34 W < 0.2mm , L < 1mm 容许 4 个 Only 4 this kind of scratch is accepted W < 0.2mm , L < 3mm 容许 3 个 Only 3 this kind of scratch is accepted W < 0.2mm , L < 3-5mm 容许 2 个 Only 2 this kind of scratch is accepted Note: 刮伤见底材者不允许...

  • Page 35: Operational Inspection Criteria

    4.2 OPERATIONAL INSPECTION CRITERIA 1. TEST PATTERN PATTERN PATTERN TEST ITEM ANSI Brightness、Bright Uniformity、FOFO Full white Contrast Ratio、 CIE white coordinate、 Throw Ratio、Zoom Ratio、Distortion Full Dark FOFO Contrast Ratio Full Red Impurity、CIE coordinate Full Green Impurity、CIE coordinate Full Blue Impurity、CIE coordinate Chromo Focus Range Pattern84...
  • Page 36 2. TEST CONTENT: Test Condition TEST ITEM Input Equipment Chroma pattern Focus/ Focus range PC Mode FULL W , R , G , B Impurity, CIE coordinate, D-SUB Chroma pixel fail HDTV NTSC Picture performance YPbPr Chroma / BS Tuner NTSC disk/ PAL disk Picture quality Video...
  • Page 37 4. Power Consumption: Max. 322W 1W Max. at 100 ~ 240VAC Standby (disable loop through) 8.2 Power consumption Normal Typical 297W@110Vac Typical 236W@110Vac 5. OPERATIONAL INSPECTION CRITERIA: Description Class 1 Noise 1.1 When power on or power off, fan or color wheel get abnormal noise. Major 1.2 When normal operation, noise exceed noise level (refer to Q201 document) Major 2 Display Quality (include input: Video, S-video, YPbPr, HDMI, and D-sub...
  • Page 38 6. IMAGE QUALITY SPECIFICATION: SEQ# Test SCREEN ACCEPTANCE CRITERIA ≦4 visible dark blemishes are allowed in the active area Major Dark Blue 60 Blemish No blemish will be ＞1.5” long/diameter ≦4 visible dark blemishes are allowed in the active area Major Light Gray 10 Blemish...

  • Page 39: Software/Firmware Upgrade Process

    4.3 Software/Firmware Upgrade Process A. Basic Operating (a) Standby Mode： User can just plug in power cord, then projector will enter standby mode. Power LED will show Red for around 1 sec, then show Orange continuously as the figure shown below. When the power LED shows Red, it means system is not ready for standby.
  • Page 40 (c) Power On： User can press Keypad Power to turn on projector. User can also use IR remote controller and RS-232 Command：<CR>*pow=on#<CR> to do this action. When system turning on, power LED will flash Green as the figure shown below. Power On (d) Power Off：...
  • Page 41 System Action： System needs around 2 sec to download MCU itself automatically. Downloading：Power LED will show Red and Lamp LED will show Green. Download Fail：Power LED will show Orange and Lamp LED will show Red. Download Success：System will go back standby mode and Power LED will show Orange. Notice：...
  • Page 42 4. Click “Next” in the following steps to continue installation process. Note: The default installation directory is: C:\Program Files\DLP Composer Lite9.2 If you want to install to a different directory (perhaps alongside a prior release of DLP Composer™ Lite), click the "Browse"...
  • Page 43 (2) Setting for your first use Select Library: 1. Make sure the correct library file exist in your assigned path. If not, unzip the library from the installation file (“DDP243x_Download_Tool_Ver1.3.zip”), and save it into your assigned path. 2. When start to use this program to download at first time, you need to assign correct Library path in DLP Composer Lite program.
  • Page 44 Click the library folder to assign the path. Then Click “OK”. Click “OK”. Set communication (for download by RS232): 1. Select “Edit”->”Preference”. Select “Communications”-> “Serial Port” -> ”Config”.
  • Page 45 3. Make sure the settings are the same as below figure-> Click ”OK”. 4. Click ”OK”. Download Procedure How to download Hardware required Standard RS232 Download cable (SPEC as below) D-sub 9-pin Female for Both terminals...
  • Page 46 Personal computer or laptop computer Software required DLP Composer Lite program New version FW Download procedure Connect RS-232 cable to PC and projector Let projector be in Download Mode: - Press and hold keypad-POWER and AUTO at the same time, then plug in power cord. - Power LED will show Green for around 1 sec, then show Red continuously.
  • Page 47 Click on “Flash Loader” and browse the image file (new version firmware) Select Complete Image Download, and make sure to check “Skip Boot loader area (32KB)” Press “Reset Bus” and check the status which should show “Bus Reset”...
  • Page 48 Press “Start Download” to begin update new firmware. Press “Yes” to continue. 10. Wait till Download complete. 11. When download complete, LED signal on projector will show standby status (orange light continuously).

  • Page 49: Method To Enter Factory Menu

    4.4 Method to enter factory menu Press Menu/EXIT on keypad than the main menu popup When showing main menu, press Source + Mode/ENTER at the same time Factory menu popup at the top-left of display...

  • Page 50: Connection

    4.5 RS-232 connection 1. Below shows the illustration of connection between PC and Projector. <CAUTION> Make sure that your computer and projector are turned off before connection. Power on the computer first, and then plug the power cord of the projector. (It may cause Com port incorrect function, if you do not follow this instruction) Adapters may be necessary depending on the PC connected to this projector.
  • Page 51 Interface Settings RS-232 protocol Baud Rate 115200 bps (default) Changeable settings in User OSD (2400/4800/9600/14400/19200/38400/57600/115200) Data Length 8 bit Parity Check None Stop Bit 1 bit Flow Control None Software specification 1. When input cmd fail, e.g. correct input is “*pow=?#” but input “*po=?#”, or input “*mute=on#” while projector is already mute, it will show “*Illegal format#”.

  • Page 52: Adjustment / Alignment Procedure

    4.6 Adjustment / Alignment Procedure Content 1. Color Wheel Delay Alignment 2. Overfill adjustment 3. PC Alignment Procedure...
  • Page 53 1. Color Wheel Delay Alignment Procedure: Enter Factory Mode Enter Block 1 Change CW Delay by adjusting the following gray pattern to smooth 32 Gray pattern...
  • Page 54 2. Overfill adjustment 1. “Full White Pattern” is suggested for this alignment. 2. Adjust 2 LP-alignment Screws (upper side / lower front side of Optical Engine) behind Color Wheel. 3. Alignment Criteria is to adjust these 2 screws until “No Dark Edges” and “No Shadows” can be observed in image.
  • Page 55 3. PC Alignment Procedure Equipment： Pattern generator OSD Default value： Item Value Cal R Offset Cal G Offset Cal B Offset Cal R Gain 1300 Cal G Gain 1300 Cal B Gain 1300 YPbPr R Offset YPbPr B Offset Procedure： Connect power cord and PC D-sub source into projector.

  • Page 56: Level 2 Circuit Board And Standard Parts Replacement

    5. Level 2 Circuit Board and Standard Parts Replacement 5.1 Product Exploded View Module 1 – Total Exploded View...
  • Page 58 Module 2 – ASSY UPPER CASE...
  • Page 59 Module 3 – ASSY LOWER CASE Module 4 – ASSY FRONT CASE...

  • Page 60: Product Disassembly / Assembly

    5.2 Product Disassembly / Assembly MX501/MS500 Dismantle SOP Description Step Tool screw*1 Disassemble the Left case screw*1 and take off the lamp Lamp module Scerw*1 door. Disassemble the lamp module screw screw*1 and take off the lamp driver Lamp Door module,as the right Figure .
  • Page 61 Dismantle C/W FPC wire, C/W sensor wire, blower fan wire, ballast 5pin wire ballast 5pin wire, outlet fan wire on main board. outlet fan wire blower fan wire C/W sensor wire C/W FPC wire Disassemble the screw*5(8F.HA334.6R0), and BKT Main board take off the sheild main board .
  • Page 62 MX501/MS500 Dismantle SOP Description Step Tool gasket Take off the gasket*1. Disassemble the Ring Zoom Take off the LENS screw*3 screw and and Ring Focus screw*2 driver Disassemble the screw*4, chip board and take off the Hest-sink screw driver and DMD chip with Chip...

  • Page 63: Module Assembly Key Point - Optical Engine

    5.3 Module Assembly Key Point - Optical Engine 1. Light Pipe Module assembly and overfill alignment 1.1 Assembly LP Module to HSG DMD i. Assembly “Clip LP” and lock with screw well (Fig. 1-2). ii. Press CLIP of RE_BKT_LP first, and then push it into the hole (Fig. 1-3). iii.
  • Page 64 1. Press down the Clip 2. Insert the LP Module Fig. 1-3 LP Datum of DMD HSG Overfill adjustment screws Fig. 1-4 1. Place Clips on BKT surface 2. Push Baffle LP to hook DMD HSG Fig. 1-5 Fig. 1-6...
  • Page 65 Push on the left corner until lock the screw well Lock the screw well Fig. 1-7 Fig. 1-8 2. Assembly FM Module: 2.1 Place FM on “HLD FM” surface(Fig. 2-1) and use “Clip FM” to fix FM(Fig. 2-2). Clip FM hook the punch points Touch the side surface...
  • Page 66 Fixed shafts of Clip CM Side ILL SUB M2*4L Screw Fig. 3-1 Fig. 3-2 Datum3 Datum1 MYLAR SUB Datum2 Fig. 3-3 Clip UP CM MYLAR CM Fig. 3-4 Fig. 3-5...
  • Page 67 M2*4L Screw Sponge Fig. 3-6 Fig. 3-7 4. AL, HSG ILL and HSG DMD Assembly: 4.1 Placed “AL” on the “HSG DMD”. The “raised surface” of “AL” shall toward “DMD direction” (Fig. 4-1). 4.2 To assemble ”HSG ILL SUB Module” with “HSG DMD” and cover over on “AL” and the then lock with screws(Fig.
  • Page 68 Alignment keying Fig. 5-1 Fig. 5-2 Open notation Button Close notation Fig. 5-3 Fig. 5-4 5.4 Place Damper on the surface of Chip-BD Fig. 5-5. Chip-BD Damper Fig. 5-5. 6. Assembly Optical Engine: 6.1 Assemble “BKT Link Lamp & CW shield” on “DMD HSG” and then lock with screws well (Fig. 6-1).
  • Page 69 BKT Link Lamp Shield CW M3*5L Screw Fig. 6-1 7. Assembly OP ENG 7.1 Assemble “Baffle DMD” to “HSG DMD” (Fig.7-1). 7.2 Assemble “Sponge DMD” to “HSG DMD” (Fig.7-1). 7.3 Assemble Chip B/D Module to “HSG DMD” (Fig. 7-2). Alignment keying Sponge DMD Baffle DMD Fig.7-1...
  • Page 70 Fixed shafts of DMD HSG Fig.7-2-1 Fixed holes of DMD Fig.7-2 7.4 Assemble Thermal Pad & Gasket Hest-sink then place contact DMD (Fig. 7-3,7-3-1). 1.>Press center of Heatsink before assemble spring screw then keeps press until spring screw assembly finish. 2.>Pre-fastening Sequence: [ 1 ] - [ 2 ] - [ 3 ] - [ 4 ].
  • Page 71 Press Heatsink when assemble spring screw Fig. 7-3 ○ ○ ○ ○ Fig. 7-3 7.5 Assemble “CW Module” to “DMD HSG” and lock with screws well (Fig.7-4). M3*4L Screw Fixed shafts of DMD HSG Fig.7-4...
  • Page 72 7.6 Assemble “Sponge Antidust” well (Fig. 7-5). Fixed shafts of DMD HSG Sponge Antidust Fig.7-5-4 The sponge can’t cover the hole of HSG DMD Fig.7-5-2 7.7 Assemble “PL Lens” and lock with screws well (Fig. 7-6). Assemble Lens and the Assembly direction must be horizontal，and do not impact CM. Pre-fastening Screws firstly.
  • Page 73 Screw*3 1. Pre-fasting firstly, screw torque is kg-cm. 2. Lock screws well, screw torque is 2.5-3.5 kg-cm Fig.7-6 7.8 Assemble “Ring Zoom” and lock with screws well (Fig. 7-7). M2*3L Screw M2*3L Screw Fig.7-7 7.9 Assemble “Ring Focus” well (Fig. 7-8). Fig.7-8...

  • Page 74: Module Assembly Key Point - Mechanical

    5.4 Module Assembly Key Point - Mechanical 1. Assembly sequence (1) Lower case assembly sequence Rear foot rubber Rear foot rubber Front foot pad Front foot Spring Push button...
  • Page 75 Security bar Ceiling mount screw (2) Assemble power board with ballast cable on lower case Notice : power board must be under these 2 hook...
  • Page 76 Notice : power board must be go through these 2 boss (3) Assemble lampbox on lower case Door switch wire Lamp wire...
  • Page 77 Plug lamp wire first hook 3 : screw Notice : lamp wire cable routing...
  • Page 78 (4) Assemble nozzle on lower case Nozzle part Thermal break wire Nozzle part CU shield Go through the boss Screw...
  • Page 79 (5) Wires routing of thermal break wire & door switch wire (6) Assemble blower Cable out (7) Assemble engine and EMI gasket on lower case Screw*3...
  • Page 80 (8) Assemble main bracket Wire clip Screw Screw Screw (9) Assembling main board and main shielding Screw Cable routing for CW cables...
  • Page 81 (10) Assemble rear case (11) Assemble lamp (12) Assemble axial fan...
  • Page 82 (13) Assemble case inlet & outlet (14) Plug cables on MB Speaker CW cable CW FFC Ballast Blower Axial fan...
  • Page 83 Speaker cable goes Assembling sequence under blower cable 1. CW FFC , 2. CW cable and main bracket 3. speaker cable (15) Assemble front case a. Assemble IR lens in front case b. Assemble sequence of IR board - plug IR cable into IR board - assemble IR board into front case...
  • Page 84 Plug IR cable (16) Assemble upper case - Assemble keypad - Assemble sponge on Z_F cover Sponge...
  • Page 85 Screw Press hook x7 Screw*5 (17) Assemble lamp door Screw...

  • Page 86: Block Diagram

    5.5 Block Diagram Figure 1 Main board & Input board Block Diagram...

  • Page 87: Trouble Shooting

    5.6 Trouble shooting Chapter 1 System Analysis Chapter 2 Optical & Optical Engine Trouble Shooting Guide Chapter 3 Power Supply Trouble Shooting Guide Chapter 4 LED Messages Definition Chapter 5 Error Count Messages Definition...
  • Page 88 Chapter 1 - System Analysis Step: Keypad LED OK 1. Check Lamp Door 2. Check Power Board and Interlock 3. Check Connection between PWR BD and Main BD 4. Check Main Board 1. Check Lampen wire , Lamp wire and Ballast wire 2.
  • Page 89 Chapter 2 Optical & Optical Engine Trouble Shooting Guide Item Trouble Shooting Guide Brightness 1. Change lamp Uniformity 1. Change lamp 1. Check ADC calibration 2. Check user’s menu brightness & contrast are default FOFO Contrast 3. Clean DMD 4. Clean PL 5.
  • Page 90 (2) Overfill Vertical Adjustment Screw (1) Overfill Horizontal Adjustment Screw Fig. 2-1 II. Re-assemble LP module—include LP, LP Baffle, LP clip.
  • Page 91 Chapter 3 Power Supply Trouble Shooting Guide 1. Introduction This document is prepared to be a guide to repair trouble sets, some problems happen more frequently are taken as example in it. 2. Problems (a) no power No power Check power BD Is CN701 pin7 Change main BD =3.3v?
  • Page 92 (b) lamp can not turned on Lamp can not turned on has lamp wire connect correct? Wire connect certainty (Ballast bd between lamp) has power wire connect Wire connect certainty correct? Wire connect certainty has enable wire connect correct?
  • Page 93 Has TH breaker wire connect Wire connect certainty correct? (main bd to ballast bd) Change color wheel Has color wheel operation normally? If change ballast bd, lamp can be Change lamp Turned on or not? Change ballast/power bd...
  • Page 94 Chapter 4 - LED Messages Definition Status Note Lamp Temp Power Stand-by Powering up Normal operation Normal power-down cooling Scaler reset fail Download Burn-In Messages Burn-in ON Burn-in OFF Burn-in powering up Lamp Error Messages Lamp error in normal operation Lamp is not lit up Thermal Error Messages Fan 1 error (the actual fan speed is ±25% outside the desired speed)
  • Page 95 Chapter 5 - Error Count Messages Definition Error Count Definition Specification Detect LAMPLIT NG LAMP Fail Error Lamp shutdown Blower Fan speed error SPEED OVER ± 25% FAN 1 Speed Error FAN 2 Speed Error Lamp Fan speed error SPEED OVER ± 25% Main Board sensor error Detect Sensor 1 Sensor 1 Open Error...

  • Page 96: Appendix 1 - Screw List / Torque

    Appendix 1 – Screw List / Torque model name -MX501(Mars) (MD) screw P/N description Torque Q'ty total Where use Part name Type Head Length Surface (kgf-cm) Unit Q'ty 8F.VG564.8R0 speaker to inlet SCRW TAP PAN 4.5+/-0.5 case M3*8L NI D-PT main bkt to lower case 8F.VG524.6R0...
  • Page 97 Model Name : MS500(OM) Description Torque Q'ty Where use Q’ty Type Head Length Surface (kgf-cm) Unit SENSOR BD VS BKT CW CVR CW VS BKT CW 8F.1A752.3R0 MACH B-NI 2.5+/-0.5 SHIELD CW VS BKT LINK LAMP COVER LAMP VS HLD...

  • Page 98: Appendix 2 - Code List: Ir / Rs232 / Ddc Data

    Appendix 2 - Code List: IR / RS232 / DDC Data Remote Control Code: 1. IR Code Key Function Description Code Support ID and Protocol 0x02 Frequency 38 KHz Power This button will on/off the projector. This button will show available source Protocol NEC Format 0x04...
  • Page 99 2. RS-232 Command Code (Each input upper case and lower case character should be action) ACTION TYPE ASCII Support Write Power On <CR>*pow=on#<CR> Power Write Power off <CR>*pow=off#<CR> Read Power Status <CR>*pow=?#<CR> Write VGA/YPbPr <CR>*sour=RGB#<CR> Write VGA/YPbPr-2 <CR>*sour=RGB2#<CR> Write Component <CR>*sour=YPbr#<CR>...
  • Page 100 Native Read Color Temperature <CR>*ct=?#<CR> Status Write Aspect Auto <CR>*asp=AUTO#<CR> Write Aspect Real <CR>*asp=REAL#<CR> Write Aspect Letterbox <CR>*asp=LBOX#<CR> Write Aspect Wide <CR>*asp=WIDE#<CR> Write Aspect Anamorphic <CR>*asp=ANAM#<CR> Read Lamp 1 Hour <CR>*ltim=?#<CR> Read Lamp 2 Hour <CR>*ltim2=?#<CR> Write Normal mode <CR>*lampm=lnor#<CR> Write Economic mode <CR>* lampm =eco#<CR>...
  • Page 101 Write Zoom out <CR>*zoomO#<CR> Write Dynamic <CR>*appmod=dynamic#<CR> Write Presentation <CR>*appmod=preset#<CR> Write sRGB <CR>*appmod=srgb#<CR> Write High Brightness <CR>*appmod=hibr#<CR> Write Brightest <CR>*appmod=brightest#<CR> Write Living Room <CR>*appmod=livingroom#<CR> Picture mode Write Game <CR>*appmod=game#<CR> Write Cinema <CR>*appmod=cine#<CR> Write Standard <CR>*appmod=std#<CR> Write User1 <CR>*appmod=user1#<CR> Write User2 <CR>*appmod=user2#<CR>...
  • Page 102 D-Sub MS500 Analog EDID 00 FF FF FF FF FF FF 00 09 D1 02 0D 01 00 00 00 10 15 01 03 0E 00 00 78 0A 0F A4 A0 5E 58 93 24 0F 4F 5A BD EF 80 81 3C...

  • Page 103: Appendix 3 - Ceiling Mount Drawing

    Appendix 3 – Ceiling Mount Drawing M4, max screw length (L), L=ceiling arm thickness+8mm...

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