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ADT On-The-Go Personal Emergency Response System User Manual

ADT On-The-Go Personal Emergency Response System User Manual

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ADT MEDICAL ALERT
On-The-Go
Personal Emergency
Response System
User guide
1

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Summary of Contents for ADT On-The-Go Personal Emergency Response System

  • Page 1 ADT MEDICAL ALERT On-The-Go Personal Emergency Response System User guide...
  • Page 2 Thank you for choosing ADT On-The-Go System The ADT On-The-Go personal emergency response system is comprised of a digital cellular mobile device with a wireless emergency help button (wristband, neck pendant, optional Fall Detection pendant or optional wall mount button). The on- the-go system has a cellular connection and does not require a landline.
  • Page 3 What’s in the box Mobile device Neck pendant or wristband Cradle charger Waterproof wall mount button (optional) Fall Detection pendant (optional) The optional Fall Detection pendant and wall mount button are available at an additional cost. The Fall Detection pendant has a separate user guide.
  • Page 4 On-the-go device features Speaker Test button On/Off button LED indicator Emergency help button Microphone Pressure sensor...
  • Page 5 Waterproof help buttons Emergency help button LED light Technical support LED light use only Wrist button Neck pendant Fall Detection pendant Wall mount button (optional accessory) (optional accessory) LED light *Fall Detection pendant does not detect 100% of falls.
  • Page 6 Setting up your on-the-go system Please follow these simple steps to get the system set up and tested. STEP ONE STEP T WO Select a location to connect Charge your on-the-go device the cradle charger Charge your on-the-go device every night in the cradle charger to ensure a fully charged Ƽ...
  • Page 7 Confirm your account and test your system Press and hold the TEST button on the on-the-go device (the for the first time with an ADT agent to button on the side with the letter "T"). (Please refer to Figure ensure your system is working properly.
  • Page 8 Setting up your on-the-go system Please follow these simple steps to get the system set up and tested. To turn ON your on-the-go device: To turn OFF your on-the-go device: Ƽ Ƽ Option 1: Press the ON/OFF button on the Press and hold the power button for about 3 side of the on-the-go device and hold for seconds.
  • Page 9 On-the-go device Voice guidance The on-the-go device provides voice announcements. Select announcements are listed below: Event Voice prompt Note: There may be situations where the On the-go device is “System ready” voice prompts don't complete the entire powered on phrase because another event occurs. In this instance, the latter voice prompt event will The emergency call is initiated “Call in progress."...
  • Page 10 Fall Detection with on-the-go device Voice guidance If your system includes the Fall Detection pendant, your on-the-go (Optional Fall Detection device will have voice announcements. Select announcements are pendant) listed below: Event Voice prompt Notes On-the-go device “Fall detected. Please press and This will occur for about 20 seconds and will allow hold button to cancel.”...
  • Page 11 On-the-go device light indicator on emergency button Device Status LED indicator on emergency button Low battery alert Blinking red LED light - you have about 2 hours of battery left Charging Solid red LED light Fully charged Red LED turns off and the green LED turns on, until the device is removed from the charge cradle No cellular connection Blinking green LED and OFF the charger...
  • Page 12 Important safety information • You must always carry the on-the-go device with you when going • Do not expose the on-the-go device to dust, dirt, sand or food. outside of your home. • The on-the-go device's battery is designed to last up to 40 hours •...
  • Page 13 Frequently asked questions How do I call for help? If I accidentally set off the alarm, what should I do? Press your neck pendant, wristband, Fall Detection pendant or wall mount button and hold the emergency If you accidentally set off the alarm, simply notify button on your mobile device for 2 seconds.
  • Page 14 Frequently asked questions How will an emergency response team get Why is the emergency operator having into my home? trouble understanding me? Rescue personnel follow different procedures. In most The microphone in the on-the-go device are very cases, emergency personnel are authorized to break into sensitive, and will pick up surrounding noises from your home to help you and cannot be held responsible your television, radio, wind from ceiling fans, and...
  • Page 15 Frequently asked questions Is the on-the-go device waterproof? give us a call one week before you go to determine whether the service will be available at your other The on-the-go device is water resistant. Please do home. not submerge in water. However, the neck pendant, wristbrand, Fall Detection button, and wall mount I am going to travel.
  • Page 16 Frequently asked questions How do I prepare my device for air travel? Can I replace the wristband? Your on-the-go device will need to be turned OFF. Simply Yes, you may replace the wristband with press and hold the power button for about 3 seconds. a standard watch band of your choice.
  • Page 17 Compliance statements FCC statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. Product Base Pendant...
  • Page 18 Compliance statements 15.105 (b) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 19 Compliance statements 15.21 You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. RF exposure information This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) Energy set by the Federal Communication Commission of the U.S.
  • Page 20 ©2021 ADT LLC dba ADT Security Services. All rights reserved. ADT, the ADT logo, 800.ADT.ASAP and the product/service names listed in this document are marks and/or registered marks. Unau- thorized use is strictly prohibited. Third-party marks are the property of their respective owners. License information available at www.ADT.com or by calling 800.ADT.ASAP. CA ACO7155, 974443, PPO120288;...