Panasonic FZ-A3 Series Operating Instructions - Reference Manual
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Panasonic FZ-A3 Series Operating Instructions - Reference Manual

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Operating Instructions - Reference Manual
Tablet Computer
FZ-A3 series
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Summary of Contents for Panasonic FZ-A3 Series

  • Page 1 Operating Instructions - Reference Manual Tablet Computer FZ-A3 series Model No.

  • Page 2: Table Of Contents

    [DeviceManagement] app ....................32 Settings ....................34 [Settings] app ........................34 Power options menu .......................35 [UserButtonManager] app ....................35 Customized silent mode ....................36 [Panasonic Enterprise Launcher] app ................37 Touch operation settings ....................37 Accessibility settings .....................38 Apps ......................39 Starting apps ........................39 Operating Instructions - Reference Manual...
  • Page 3 Table of Contents Preinstalled apps ......................39 Camera ....................41 Taking pictures ........................41 Recording videos ......................41 Using the option menu ....................41 Camera settings ......................42 GNSS .......................43 NFC card reader/writer ................44 Barcode reader (equipped models only) ..........45 Hardware diagnostics ................46 About hardware diagnostics ..................46 Running hardware diagnostics ..................46 Saving or checking the system log and diagnosis results .........48 Supplementary items ................49...

  • Page 4: Introduction

    You are entirely responsible for additional content that you download to or forward from this product; Panasonic is not responsible for such content or its use. Before using such content, it is your responsibility to verify that your intended use is properly licensed or is otherwise authorized.

  • Page 5: Handling Cautions

    Introduction Handling cautions General use • Operating environment Temperature: Operation: -20 °C to 50 °C {-4 °F to 122 °F} (IEC60068-2-1, 2) Storage: -30 °C to 70 °C {-22 °F to 158 °F} Humidity: Operation: 30 % to 80 % RH (No condensation) Storage: 30 % to 90 % RH (No condensation) Even within the above temperature/humidity ranges, operation for a long time in extreme environments, smoking nearby, or operation in places where oil is used or where there is a lot of dust will result in...
  • Page 6 Introduction Protecting your data • To prevent accidental loss of data, we recommend that you regularly back up any important data that you store in the product, SIM card, and SD card. • To prevent the unintended disclosure of private information, always confirm the destination before sending messages, file attachments, or any other communications, such as email.

  • Page 7: Trademarks

    The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any ® use of such marks by Panasonic Corporation is under license. Other trademarks and trade names are those of their respective owners. • microSDXC Logo is a trademark of SD-3C, LLC.

  • Page 8: Getting Started

    Getting started Getting started Confirming the included items If any items are missing, please contact your technical support representative. – Main unit ´ 1 – Battery Pack ´ 2 Model No. FZ-VZSUT10 Model No. FZ-VZSUT11 • In general, FZ-VZSUT10 is used in the illustrations, but FZ-VZSUT11 is used in some illustrations. –...

  • Page 9: Description Of Parts

    Getting started Description of parts Front view / bottom view A Ambient light sensor, proximity sensor The ambient light sensor automatically adjusts the screen brightness. B Front camera C Microphone D Display (touch panel) (page 37) Glove mode: Can be operated while using gloves. Rain mode: Prevents misoperation in wet conditions.
  • Page 10 Getting started M Cradle rail Used when connecting the unit to an optional cradle, etc. N Expansion bus connector Used when connecting an optional cradle, etc. Rear view A Battery status indicator Status of Battery 1 Status of Battery 2 Off: Battery level is sufficient Red, lit: Battery level is less than 30 % of a full charge B Photo light...
  • Page 11 Getting started M Wi-Fi antenna, Bluetooth antenna, GNSS antenna, wireless WAN antenna (internal) N NFC antenna (internal) When using an NFC card or other NFC device, touch the card/device to this area of the unit. O Wi-Fi antenna (internal) Only for models with wireless WAN Only for models with dual SIM card slots Side view A Headset jack cover...
  • Page 12 Getting started Opening and closing the DC input jack cover/USB port cover Opening the cover Put your fingertip on the tab (circled in the illustration), and slide the cover in the direction of the arrow until you hear a click. Open the cover as shown below.

  • Page 13: Installing An Sd Card

    Getting started Installing an SD card • When installing or removing an SD card, place the unit on a flat surface. • If a battery is installed, remove it (page 16). Open the card slot cover (A), and then insert the microSD card into the microSD card slot (B). •...

  • Page 14: Installing A Sim Card (Models With Wireless Wan Only)

    Getting started Installing a SIM card (models with wireless WAN only) • When installing or removing a SIM card, place the unit on a flat surface. • If a battery is installed, remove it (page 16). <Only for models with dual SIM card slots> To install another SIM card, use slot 2 (page 10).

  • Page 15: Installing And Removing The Batteries

    Getting started Installing and removing the batteries • If the cover latch is closed, open it (page 16). Installing the batteries Insert the tabs at the battery’s terminal side into the notches of the unit (A), and then lower the battery into place (B).
  • Page 16 Getting started IMPORTANT • Observe the following to ensure the drip-proof and dustproof performance of the unit. – When installing the battery, make sure there is no debris lodged in the gasket of the battery and the unit. – Make sure the gasket of the unit is not damaged, deformed, or peeled off. –...

  • Page 17: Attaching The Stylus To The Unit

    Getting started Attaching the stylus to the unit Insert the stylus into the pen holder in the direction shown in the illustration below until you hear a click. • If the stylus is protruding from the unit, it is not properly stored. •...
  • Page 18 Getting started Using the tether You can attach the stylus to the strap attachment hole of the unit (circled in the illustration above) using the tether. IMPORTANT • Do not forcefully pull on the tether. If you let go of the stylus, it may hit the unit or people. Operating Instructions - Reference Manual...

  • Page 19: Charging The Batteries

    Getting started Charging the batteries The batteries are not charged at the time of purchase. Charge the batteries before turning on the unit for the first time or after an extended period of storage. • This section explains how to connect the AC adaptor (CF-AA6413A) and charge. Open the DC input jack cover (page 12).

  • Page 20: Turning The Unit On And Off

    Getting started Turning the unit on and off Turning the unit on Press and hold (power button) for more than 2 seconds. Turning the unit off Press and hold (power button) until the power options dialog is displayed. Tap [Power off]. •...

  • Page 21: Screen Description

    Screen description Screen description Home screen The home screen is the main screen from which you can launch apps, check widgets, etc. You can customize the home screen to suit your needs by adding, moving, and removing items as desired. (“Customizing the home screen”...

  • Page 22: Icons

    Screen description the center of the screen. To close the notifications panel, swipe up the screen. While the notifications panel is open, you can swipe down/up to show or hide the hidden items. While the notifications panel is open, you can tap a notification and open the corresponding app, adjust the screen brightness, or switch the displayed apps on and off.

  • Page 23: Customizing The Home Screen

    Screen description Notification icons Notification icons are displayed in the left side of the status bar and in the notifications panel. Some commonly displayed icons are explained below. Customized silent mode is active New email received New Gmail™ received (models with GMS only) USB tethering is enabled (models with wireless WAN only) Multiple tethering methods are enabled (models with wireless WAN only) App updates are available (models with GMS only)
  • Page 24 Screen description Select an image to set as the wallpaper, and then tap [Set wallpaper]. Configuring the home screen Tap and hold a blank area in the home screen. Tap [Home settings]. Follow the on-screen instructions and configure the desired settings as necessary. Operating Instructions - Reference Manual...

  • Page 25: Input

    Input Input Typing and voice input The unit’s keyboard is displayed automatically when you tap a text entry field or when you are prompted to enter information. You can type using the on-screen keyboard; in some cases, you can also enter text by speaking.

  • Page 26: Connectivity

    Connectivity Connectivity Mobile network (models with wireless WAN only) You can use the unit to connect to a mobile network and access emails and the Internet. Mobile network-related settings are available by swiping up the home screen, and then in the app list, tapping [Settings] ®...

  • Page 27: Wi-Fi

    Connectivity Wi-Fi You can use the unit to connect to a wireless LAN access point and access emails and the Internet. Note • The Wi-Fi antenna is contained in the gray area indicated in the illustration below. Covering the area around the antenna with your hand may affect the signal quality.
  • Page 28 Connectivity Select the desired setting. Setting a portable Wi-Fi access point (models with wireless WAN only) You can use the unit as a Wi-Fi access point to connect other devices that are compatible with wireless LAN to the Internet. Swipe up the home screen, and then in the app list, tap [Settings] ® [Network & internet] ® [Hotspot &...

  • Page 29: Bluetooth

    Connectivity Bluetooth You can use the unit to connect to other Bluetooth-compatible devices. Note • The Bluetooth antenna is contained in the gray area indicated in the illustration below. Covering the area around the antenna with your hand may affect the signal quality. Turning Bluetooth on and off Swipe up the home screen, and then in the app list, tap [Settings] ®...

  • Page 30: Airplane Mode

    Connectivity Tap the [Bluetooth tethering] switch to turn it on. Airplane mode When using the unit where wireless connections are prohibited, such as on airplanes and in hospitals, you can turn off wireless connections by enabling airplane mode. Once you have turned on airplane mode, you can manually turn certain wireless communication features on again, such as Wi-Fi and Bluetooth.

  • Page 31: Sd Memory Card

    Connectivity Opening and closing the cover of the model with a USB Type-A (USB 2.0) port option Opening the cover Put your fingertip on the tab (circled in the illustration), and slide the cover in the direction of the arrow until you hear a click.

  • Page 32: Security

    Security Security Locking the screen You can lock the screen to prevent accidental operation. You can also enhance security by requiring a PIN, pattern, or password to prevent the screen from being unlocked. Configuring the screen lock Swipe up the home screen, and then in the app list, tap [Settings] ® [Security & location] ® [Screen lock].
  • Page 33 Security – [Do scan]: Scan the connected USB storage, and then tap the USB storage you want to add. Restricting the network connection You can restrict connecting servers or connection methods such as mobile networks or Wi-Fi. Swipe up the home screen, and then in the app list, tap [DeviceManagement] ® [IP Filter Settings].

  • Page 34: Settings

    Settings Settings [Settings] app Configure the unit’s settings. Swipe up the home screen, and then in the app list, tap [Settings] to display the settings menu. The settings are grouped into the categories below. Network & internet Contains settings related to Wi-Fi, mobile networks, Ethernet configuration, hotspots, tethering, etc. Connected devices Contains settings related to connected devices, such as Bluetooth, NFC, USB, and external devices.

  • Page 35: Power Options Menu

    Settings About tablet Allows you to confirm information about the tablet. Power options menu You can press and hold (power button) to display the power options menu. From here, you can perform or set the following commonly-used features. – Power off –...

  • Page 36: Customized Silent Mode

    Settings A1+A3 No function by default. Left Side button No function by default. Right Side button No function by default. Left+Right Side button No function by default. Volume up button Increases the volume. Volume down button Decreases the volume. Long press (press and hold) assignments Turns on security mode.

  • Page 37: [Panasonic Enterprise Launcher] App

    [Panasonic Enterprise Launcher] app You can change the home app to Panasonic Enterprise Launcher. If Panasonic Enterprise Launcher is set, you can control the use of the functions or apps. In Panasonic Enterprise Launcher, there are two modes, kiosk mode and user mode.

  • Page 38: Accessibility Settings

    Settings Accessibility settings The unit provides a variety of settings that allow you to change how the user and unit interact. Swipe up the home screen, and then in the app list, tap [Settings] ® [Accessibility]. Select the desired feature or option and configure it as desired. –...

  • Page 39: Apps

    Apps Apps Starting apps There are several ways you can start an app. – Swipe up the home screen, and then in the app list, tap the app’s icon – Create a shortcut to the app in the home screen (see “Adding app shortcuts/folders to the home screen”...
  • Page 40 [UserButtonService] is set at the time of purchase. If it is set to [Disable], the [UserButtonManager] app cannot be used. Panasonic Rapid Configuration Allows you to apply the various settings at once by scanning a QR code. WL/BL App Displays the apps whitelisted and blacklisted in management tools.

  • Page 41: Camera

    Camera Camera Taking pictures Swipe up the home screen, and then in the app list, tap [Camera]. Confirm that (camera mode) is displayed. • is displayed, swipe the screen to the right and then tap to select camera mode. to take a picture. •...

  • Page 42: Camera Settings

    Camera : HDR (mode that reduces blocked out blacks and blown-out highlights in scenes with large differences in brightness) • Grid lines Set whether to display guiding grid lines in the shooting screen. • Self timer • Exposure *1*2*3 Only when the scene mode is set to [AUTO] Only in camera mode Only when [Manual exposure] is enabled in the camera settings Camera settings...

  • Page 43: Gnss

    GNSS GNSS Allows you to use GNSS information such as GPS and GLONASS. Note • The GNSS antenna is contained in the gray area indicated in the illustration below. Covering the area around the antenna with your hand may affect the signal quality. •...

  • Page 44: Nfc Card Reader/Writer

    NFC card reader/writer NFC card reader/writer The unit can read NFC card data. It can also transmit data with other devices that have NFC built in. Note • Hold the NFC card in the orientation as shown in the figure. •...

  • Page 45: Barcode Reader (Equipped Models Only)

    Barcode reader (equipped models only) Barcode reader (equipped models only) Barcode reader settings Swipe up the home screen, and then in the app list, tap [Barcode Reader]. Select the desired settings and then configure them according to your needs. Triggering the barcode reader You can use the [UserButtonManager] app to configure which button is used to start scanning the barcode.

  • Page 46: Hardware Diagnostics

    Hardware diagnostics Hardware diagnostics About hardware diagnostics If you suspect that the unit’s hardware is not operating correctly, you can use the [Hardware Diagnostic] app to check if there are problems with the hardware. If there is a hardware problem, contact your technical support representative.
  • Page 47 Hardware diagnostics Diagnosing the LCD Swipe up the home screen, and then in the app list, tap [Hardware Diagnostic] ® [10. LCD]. Rotate the unit and check that the screen is displayed as follows. <Vertical> <Horizontal> Tap the screen, and then tap When the confirmation items are displayed, tap the test result items to turn on the checkboxes, and then tap [OK].

  • Page 48: Saving Or Checking The System Log And Diagnosis Results

    Hardware diagnostics Saving or checking the system log and diagnosis results Checking the system information Swipe up the home screen, and then in the app list, tap [Hardware Diagnostic] ® [System Information]. Check the details and then tap [OK]. Checking the system log Swipe up the home screen, and then in the app list, tap [Hardware Diagnostic] ®...

  • Page 49: Supplementary Items

    Supplementary items Supplementary items Cradle (FZ-VEBA21) In combination of the unit and the cradle, you can connect various devices. You can also charge the unit. • Carefully read the instruction manuals of the devices when connecting them to the cradle. Description of parts IMPORTANT •...
  • Page 50 Supplementary items Connect the AC adaptor (included with the unit or sold separately) to the DC input jack of the cradle. • Connect the AC cord (included with the unit or sold separately) to the AC adaptor, and connect the plug of the AC cord to an AC outlet.
  • Page 51 Supplementary items Push the lock release lever all the way in (A) and lift the unit up (B). Note • If it is difficult to disconnect the unit, push the lock release lever while holding the unit from the top for easy disconnection.

  • Page 52: Protective Film (Fz-Vpfa31)

    Supplementary items Protective Film (FZ-VPFA31) n Included accessories • Spatula ´ 1 Description of parts A Protective Film B Peel-off sheet C White tape D Blue tape How to apply the Protective Film Note • Do not bend the Protective Film. Creases may prevent the Film from being applied smoothly to the screen, and may make the screen difficult to see.
  • Page 53 Supplementary items Align the adhesive side of the Protective Film (the side of the Film with the peel-off sheet with the white tape) with the screen, and carefully attach the Film to the screen while peeling off the peel-off sheet. •...

  • Page 54: Hand Strap (Fz-Vsta31)

    Supplementary items Hand Strap (FZ-VSTA31) Handling and maintenance • Take care as there is a risk of the unit dropping when the hand strap is loose. • Do not use the hand strap if it is worn out or damaged. •...
  • Page 55 Supplementary items Attach the hand strap. • Pass the straps through the left and right upper strap attachment holes (D), pull them firmly to the end (E), and then pass them through the buckles (F). • Unfold the stands (G), attach the straps attached in step 1 to the buckles (H), pull the belts firmly (I), and then fold the stands (J).
  • Page 56 Supplementary items • Pass the strap through the rings as shown in the figure (A), pass it through the buckles (B), and then adjust it to the desired length. Operating Instructions - Reference Manual...

  • Page 57: Troubleshooting

    Troubleshooting Troubleshooting General information If you experience any trouble while using the unit, refer to the information in this section for troubleshooting. If the problem persists, contact your technical support representative. Starting up The unit does not turn on. • To turn the unit on, press and hold (power button) for more than 2 seconds.

  • Page 58: Indicator

    Troubleshooting Tap the [Customized silent mode] switch to turn it off, then tap the [Minimum limit brightness] switch to turn it off. Tap the [Customized silent mode] switch to turn it on. After the screen turns off, displaying the screen again takes time. •...

  • Page 59: Connectivity

    Troubleshooting The screen seems slightly unresponsive to touches. Select [Normal]. I cannot operate the unit with a stylus. Select [Pen mode]. Connectivity The SD card or other external device does not work. The unit cannot connect to a network. • The corresponding hardware feature may be disabled by the [DeviceManagement] app (see “Enabling and disabling certain hardware features”...
  • Page 60 Troubleshooting Tap the [Automatic date & time] and [Automatic time zone] (models with wireless WAN only) switches to turn them on. Make sure the unit is in an area with good wireless reception, turn the unit off, and then turn it on again.

  • Page 61: Appendix

    Appendix Appendix Replacing the batteries There are two methods to replace the batteries. • Turn off the unit and then replace. • Replace the batteries without turning the unit off. IMPORTANT • When replacing the batteries, use sufficiently charged batteries. •...

  • Page 62: Updating The Software

    Disclaimer Panasonic is not liable for any loss or damage of data with user-installed software from use of this service. Nor are we liable for any malfunction or damage to the product due to user error. For details, see “Precautions”...
  • Page 63 Limitation on liability Regarding liability borne by Panasonic in providing this service, and in the context of this license agreement, in the event of willful or gross negligence on our part in providing this service, regardless of the reason, users will be compensated only for an amount equivalent to the value of this service.

  • Page 64: Regulatory Information

    Appendix Regulatory information For USA models FCC RF exposure information The highest SAR value for this product as reported to the FCC is listed below: Highest value (W/kg) 1.23 External antenna This product is provided with external antenna connector(s) for connection to optional Vehicle Dock or Port Replicator for mobile external mounted antenna(s).
  • Page 65 Appendix External antenna This product has been approved by ISED to operate with the antenna types listed below, with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this product.
  • Page 66 Appendix Disposal of Old Equipment Only for European Union and countries with recycling systems This symbol on the products, packaging, and/or accompanying documents means that used electrical and electronic products must not be mixed with general household waste. For proper treatment, recovery and recycling of old products, please take them to applicable collection points in accordance with your national legislation.

  • Page 67: Specifications

    Appendix Specifications Typical unit specifications and certain options are described below. Unit configuration may vary. Main specifications Qualcomm SDM660 ® Memory 4 GB Storage 64 GB Display Internal LCD 10.1 in. HD (1920 x 1200 dots) Touchscreen 10-finger touch (capacitive) with: Glove mode Rain mode Pen mode (Passive type)
  • Page 68 Appendix Wi-Fi Standards supported (for AUS/NZ models) IEEE 802.11a/b/g/n/ac/d/h/i/r/k/v (MIMO compatible) Wireless channels used IEEE 802.11a / IEEE 802.11n (5 GHz) / IEEE 802.11ac • W52 (36, 40, 44, 48 ch) • W53 (52, 56, 60, 64 ch) • W56 (100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140 ch) •...
  • Page 69 Appendix Battery <Battery Pack (FZ-VZSUT10)> Lithium-ion 3200 mAh (typ.) / 3100 mAh (min.) Rated Voltage 3.8 V Operating time (approx.) 9 hours (models without wireless WAN) 7.5 hours (models with wireless WAN) Charging time (approx.) 4 hours (when using the included AC adaptor) 4 hours (when using the optional cradle) <Extended Life Battery Pack (FZ-VZSUT11)>...

  • Page 70: Accessories

    Does not guarantee operation of all Bluetooth peripherals. Operation has been tested and confirmed using the following Panasonic brand memory cards: SD (up to 2 GB), SDHC (up to 32 GB), SDXC (up to 64 GB). Compatibility with other SD devices is not guaranteed.

  • Page 71: Warranty For U.s.a

    This warranty is extended solely to the original purchaser on the Product’s serial number for which it was purchased. Complete Product replacement fulfills the full obligation and is at the discretion of Panasonic and is limited to once during the coverage term.
  • Page 72 Panasonic and may result in legal action. In addition, all modems must be approved by Panasonic as compatible with the device hardware before installation or use.
  • Page 73 This limited warranty only covers failures due to defects in materials or workmanship which occur during normal use. If a unit is sent to a Panasonic Authorized Service Center and no hardware failure is found, the customer will be billed for labor to correct a software issue or reimage the applicable Hard Disk, or Solid State Drive plus shipping and applicable administrative fees at the current rates set by the service provider.
  • Page 74 This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. For technical support or to arrange for service on your Panasonic computer product, call our toll-free hotline at 1-800-LAPTOP5 [option 1] (800-527-8675).

  • Page 75: Warranty For Canada

    For Canada PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer product (excluding software media), when purchased from PCI or from a PCI authorized reseller, to be free from defects in materials and workmanship under normal use, subject to the terms set forth below, during the period of warranty coverage specified.
  • Page 76 No Coverage – This limited warranty does not apply if the disk(s) or other media has been used in other than a Panasonic product, or in environmental conditions other than those specified by PCI or the manufacturer, or if subjected to misuse, neglect, mishandling, modification or attempted modification of the program, or if damaged by accident or act of God.
  • Page 77 GARANTIE LIMITÉE – ORDINATEURS ET PÉRIPHÉRIQUES PANASONIC Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que ce produit informatique (à l’exclusion des supports des logiciels) est, au moment de sa vente par PCI ou d’un revendeur agréé par PCI, exempt de défauts de pièces et de fabrication dans les conditions normales d’utilisation, et ce, pendant...
  • Page 78 GARANTIE LIMITÉE – SUPPORTS DES LOGICIELS Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que le ou les disques ou tout autre support sur lequel le ou les programmes sont fournis sont exempts de défauts de pièces et de fabrication dans des conditions normales d’utilisation au Canada, et ce, pour une période de soixante (60)

  • Page 79: Warranty For Europe

    This warranty only applies to new Panasonic Toughbooks or Toughpads purchased in the EEA and Switzerland and Turkey. Panasonic (or its authorised Service Provider) target to repair your equipment within 48 hours from its receipt in our service centre.
  • Page 80 Panasonic does not warrant that the functions contained in the software will be uninterrupted or error free. Panasonic assumes no risk of and shall not in any case be liable for any damages, including, without limitation, any special, incidental, consequential, or punitive damages arising from breach...
  • Page 81 Appendix Address Panasonic System Communications Company Europe Panasonic Manufacturing U.K. Ltd. Service Centre Building B4, Wharfedale Road, Pentwyn Industrial Estate, Cardiff, United Kingdom CF23 7XB Web page http://www.toughbook.eu/ Panasonic Helpdesk France: +33(0) 805636449 German: +49(0) 8007235211 Austria: +43(0) 800006493 Swiss (German):...
  • Page 82 Panasonic Mobile Communications Co., Ltd. 600 Saedo-cho, Tsuzuki-ku, Yokohama-city, Kanagawa 224-8539, Japan DHQP1053YA/J1 C0420-1070...

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