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Verizon LV5KIHP User Manual
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Verizon LV5KIHP User Manual

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5G Internet Gateway
User Guide
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Summary of Contents for Verizon LV5KIHP

  • Page 1 5G Internet Gateway User Guide...

  • Page 2: Federal Communication Commission Interference Statement

    Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 3: Important Notice

    Materials, flatness, cleanliness of surfaces, humidity, wind speed, time and many other factors can affect the adhesion and fixedness of this product. Verizon does not guarantee the product can be fixed and will not fall. Given the variety of factors that can affect the adhesion and fixedness, it is essential that the user evaluates the conditions of surfaces and the environment to determine whether they are suitable for installation.
  • Page 4 Chapter 1 Introduction Verizon’s 5G Internet Gateway provides Verizon customers with an improved solution for 5G home service. The innovative design of the 5G Internet Gateway allows customers to connect their favorite devices to Verizon’s 5G Network. Unboxing Information Inside the product package for the 5G Internet Gateway, you should find the following items: •...
  • Page 5 Bottom and Side Panel Side panel ● Multipurpose pair button Bracket Gecko tape plate Bottom panel RJ45 Ethernet port DC jack Reset pin hole Part Description The LED lights up in different ways to indicate the connectivity status of the 5G Internet Gateway. Multipurpose Press this button once to connect the 5G Internet Gateway to Wi-Fi pair button...
  • Page 6 LED and Audio Behavior Status Front LED Sound Device is booting up Not Applicable Soft Fade in-out White WPS and Bluetooth pairing mode Not Applicable ® (Manual option) Single press the multifunction pair button to establish connection WPS/Bluetooth ® is paired Click sound Blue blinking ceases Plays once immediately...
  • Page 7 Error (Fault) Error sound Hardware or software issue Plays once immediately after incident Working as advertised Not Applicable Device setup is completed and Internet is active. Show solid white light and then dims to 50% brightness after 60 seconds. Wi-Fi is disabled Not Applicable Amber blinking ceases until Wi-Fi is enabled.
  • Page 8 Chapter 2 Self-Setup and Activation Installation, Activation, and Setup Please download the My Verizon Mobile app for installation, activation and setup of your 5G Internet Gateway. Take out the set up guide print from the gift box. Back side Front side This side should be printed with URL/QR code Please do not remove anything from the box yet.
  • Page 9 When installing the 5G Internet Gateway, make sure that the back side of the device faces towards the direction of the 5G signal. Back side: Front side: This side should face the 5G signal This side should face inside the home. Operational Communication Signal...
  • Page 10 WPS Connection WPS can be used to pair your 5G Internet Gateway to the Wi-Fi Extender or Extender Mini by following these steps: Short press the Multipurpose pair button on your 5G Internet Gateway. 2. Short press the Multipurpose pair button on the Wi-Fi Extender or Extender Mini, making sure the device is within range of the 5G Internet Gateway.
  • Page 11 Chapter 3 Accessing the Web User Interface Login After connecting and turning on the 5G Internet Gateway, a Sign In screen will appear. Enter your admin password to log into the Home Page of the 5G Internet Gateway’s Web GUI. If you forget your password, you can answer one of the security questions to reset the password to factory default settings.
  • Page 12 Wi-Fi on the left, System Settings in the middle, and Parental Controls and Help on the right. The drop-down menu on the upper right of the Home Page includes selections such as Admin Settings, My Verizon, Restart 5G Internet Gateway, and Sign Out.
  • Page 13 3.2.1 Network Map (Speed test, Mesh network) The Network Map is located in the upper-right section of the Home Page. The lines between the 5G Internet Gateway and the Internet/mesh network/devices on the map indicate the connection status between them. A solid green line indicates a wired connection, a dashed line indicates a Wi-Fi connection, and a gray line with a red x in the middle indicates that there is no connection.
  • Page 14 Click Close to close the Admin Settings window. 3.2.3 My Verizon You will be directed to My Verizon, where you can manage your account online. With My Verizon, you can also pay your bill, check your usage and view your order status. 3.2.4...
  • Page 15 Wi-Fi Settings Click the > arrow on the bottom-right side of the Wi-Fi column in the Home Page to bring up the Wi-Fi page. On this page, you can adjust settings for the Primary Wi-Fi Network, Guest Wi-Fi Network, Wi-Fi Advanced Settings, and WPS. 3.3.1 Primary Wi-Fi Network Slide the Enable switch to the right to activate the Primary Wi-Fi network.
  • Page 16 Wi-Fi name (SSID) The Wi-Fi name (SSID) is the name of the wireless network broadcasting from the 5G Internet Gateway. In order for devices to connect to the local network over a wireless link, they must select this network name from the list of detected wireless networks in the area. 2.
  • Page 17 Select one security method from the drop-down menu. The encryption types include None, WEP- 64, WPA2-Personal, and WPA-WPA2-Personal. 3.3.2 Guest Wi-Fi Network Slide the Enable switch to the right to activate the Guest Wi-Fi network. The switch will turn blue when the guest network is enabled.
  • Page 18 Note: Passwords must be 8–63 characters long and are case sensitive. Changing your Wi-Fi name or password may cause devices to lose their connection to the primary network. 11. Broadcast Wi-Fi Name (SSID) Check the box if you want to broadcast the SSID. The SSID will be displayed when you search for available networks.
  • Page 19 802.11n only 802.11ac and 802.11n 802.11ax, 802.11ac and 802.11n The options for the 2.4 GHz primary Wi-Fi network include: 802.11n and 802.11g 802.11ax, 802.11n and 802.11g 14. Airtime Allocation Slide the Enable switch to the right to activate this function. The switch will turn blue when airtime allocation is enabled.
  • Page 20 15. PMF Slide the switch to the right to enable PMF (protected management frames) on your 5G Internet Gateway. 3.3.4 16. Primary Wi-Fi WPS WPS allows rapid wireless connection between the 5G Internet Gateway and other WPS- compatible devices. You can trigger the WPS function on Primary Wi-Fi by clicking on the Primary Wi-Fi WPS button.
  • Page 21 Connected Devices This section displays information about the devices connected to the APs, illustrated through a Network Map, as well as the AP list and Connected Devices table. 3.4.1 Network Map The Network Map illustrates the mesh network comprising the connected APs, their names, as well as their respective connection status.
  • Page 22 addresses, which AP a device is connected to, and the restriction policies related to each device (if any). Select the arrow icon “▼”on the right that corresponds to a connected device, and related information and settings for the device will be displayed, including its IPv6 address, whether to delete the device, block the device, or reserve DHCP IP.
  • Page 23 The Delete Device button enables you to remove the selected device which has connected to the 5G Internet Gateway. Once removed, the computer/device will not be displayed on this page. The Block Device switch allows you to block or allow computers or devices from establishing a connection to the 5G Internet Gateway.
  • Page 24 Firewall A firewall is used to prevent traffic from entering and/or leaving the areas of your network. In this section you can select Low for minimum level of security, Medium for typical level of security, and High for maximum level of security. 3.5.1 Port Forwarding Port Forwarding can be used to open certain ports of a device to communicate with an Internet...
  • Page 25 From the Port Forwarding page, enter the appropriate forwarding options listed on the page, then click Add to save your changes, or click Cancel to discard any changes you made. Click Close to close this page. The options include: Add Rules 17.
  • Page 26 Configured Ports This table displays the ports that have been configured. 22. Application The created rule name will be displayed here. 23. Port From This shows the value of the start port. 24. Protocol This shows the protocol selected for the corresponding port forwarding rule. 25.
  • Page 27 3.5.2 DMZ (De-Militarized Zone) allows you to specify a DMZ host IP to redirect requests to a virtual DMZ host in order to enhance the security of the local area network. To enable DMZ, slide the DMZ enable switch to the right. If this function is enabled, threats from external networks will be directed to the DMZ instead of the network.
  • Page 28 You can also enable or disable the function after you enter the Parental Controls page. Slide the Parental controls switch to the right. When the switch is blue, parental control of websites and devices is enabled. To turn off this function, slide the switch to the left. 3.6.1 Websites This function can be used to block computers or devices from accessing certain websites...
  • Page 29 3.7.2 History Log The History Log page provides various activity records of your 5G Internet Gateway. To access this page, click History Log on the General Information page. 3.7.3 Backup & Restore...
  • Page 30 The Backup & Restore page covers functions for backing up/restoring the settings on your 5G Internet Gateway and resetting it to factory settings. To access this page, click Backup & Restore on the General Information page. 3.7.4 LAN Settings The LAN Settings page includes settings to configure advanced LAN settings (e.g., IP address, Subnet mask, DHCP) for your 5G Internet Gateway.
  • Page 31 The subnet mask along with the previously configured IP address defines the network. The default value for subnet mask is 255.255.255.0. 31. DNS Server Use this function to toggle whether the DNS server is set automatically or manually. DHCP DHCP assigns LAN IP addresses for connected devices. You can specify the range of IP addresses the 5G Internet Gateway may assign to devices.
  • Page 32 Diagnostic You can perform a throughput test between two APs here. Select AP1 and AP2 and click the Run button to begin the throughput test. The results will be displayed in the Results section, which also shows Ping, throughput from AP1 to AP2 and vice versa.
  • Page 33 Chapter 4 Product Specifications 5G n260/n261  5G n2/n5/n66  LTE CAT16, Band 2/4/5/13/48/66  Wi-Fi 2.4GHz 802.11ax 2x2 MIMO  5GHz 802.11ax 4x4 MIMO  Backward compatible with 11ac/11n/11b  Bluetooth ®  Memory 5G Internet Gateway: DDR4 RAM 1GB ...
  • Page 35 Appendix Installation Guide Installation Notes Window installation Ensure glass is smooth Avoid installing in Avoid installing in and that no thermal paper windows located above windows that may change is affixed. objects that could be shape. easily damaged. Keep the area below the window clear.
  • Page 36 Gecko tape plates may be repurchased on the Verizon website. Not recommended We do not recommend Do not hang anything Do not cover the device that you use the device from the bracket or place with anything (i.e.
  • Page 37 LED indicator will turn soft fade-in-out white while the device is booting up. After boot up is completed, pair the 5G Home Gateway with the My Verizon Mobile app. The device will show blinking blue until it is paired to the app.
  • Page 38 4-4: To eliminate all air bubbles use both thumbs to press in all areas where the Gecko tape makes contact with the glass. Spend at least one minute pressing (30 seconds on the upper part and 30 seconds on the lower part of it). 4-5: Place the bracket onto the Gecko tape plate by aligning with the four pegs and then press on the bracket downwards until you have the haptic feedback.
  • Page 39 Step 6. Cable management Plug in the power cable and the Ethernet cable on the bottom of the 5G Home Gateway. Use the provided cable ties to organize the cables and use the cable clips to align the cables around window frame.