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Aspire 5510 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
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Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance ® ® Intel Celeron M Processor at 1.3 ~ 1.5 GHz or higher ® ® Intel Pentium M Processor at 1.5 ~ 2.13 GHz or higher CPU Package is uFPGA 478 Package ®...
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Analog+Digital w/o HW MPEG2(Hybrid) Location of the TV tuner card has to be very close to the connector Audio 16-bit AC’97 stereo audio Dual speakers and one internal microphone Separate audio ports for headphone--out, line-in, microphone-in and SPDIF devices Built-in two 1.5W speakers MS-Sound Compatible Line-out Storage...
Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Open View Item Item Display screen Microphone Keyboard Palmrest Click buttons (Left, center and right) Touchpad Status indicators Launch keys Power button Description Description...
Left View Item Slot-load optical drive eject button Optical disk access indicatir Slot-load optical drive NOTE: The slot-load optical drive can only accept 12 cm disks. Description Ejects the optical disk from the drive. Lights up when the optical drive is active. Internal optical drive;accepts CDs and DVDs Chapter 1...
Right View Item Item IEEE 1394 port PC Card slot eject button PC Card slot 4-in-1 card reader Two USB 2.0 ports S-video port Network jack Modem jack Ventilation slots Chapter 1 Description Description Connects to IEEE 1394 devices. Ejects the PC Card from the slot. Connects to one Type II CardBus PC Card.
Rear View Item DC-in jack External display port Connects to a display device (e.g., external monitor, LCD projector). RF jack AV input port Kensington lock slot Connects to a Kensington-compatible computer security lock. Description Connects to an AC adapter. Connects to a TV antenna or cable. Accepts input signals from audiovisual(AV) devices.
Bottom View Item Hard disk bay Battery release latch Battery bay Battery lock Cooling fan Memory compartment Chapter 1 Description Houses the computer's hard disk (secured with screws). Unlatches the battery to remove the battery pack. Houses the computer's battery pack. Locks the battery in place.
Indicators Your computer provides an array of three indicators located above the keyboard, in addition to four Item Description Item Description indicators positioned at the front of the palm rest area. These indicators show the status of the computer and its componetns. "Launch keys"...
Launch Keys Located at the upper-right, above the keyboard are four easy-launch buttons. They are User-Programmable Button, Mail, Web Browser, Acer Empowering Key from left to right. Item Web Browser Mail Chapter 1 Default Application User programmable key Acer Empowering Technology(User-programmable)
Using the Keyboard The full-sized keyboard includes an embedded numeric keypad, separate cursor keys, two Windows keys and twelve function keys. Lock keys The keyboard has four lock keys which you can toggle on and off. The computer features three lock keys, each with its own status indicator light. Lock Key Caps Lock When Caps Lock is on, all alphabetic characters are typed in...
Chapter 1 Function Description Displays help on hot keys. Launches the Acer eSetting in the Acer eManager set by the Acer Empowering Key. Launches the Acer ePowerManagement in the Acer eManager set by the Acer Empowering Key. Puts the computer in Sleep mode.
Open a text editor or word processor. Either directly press the Euro symbol at the bottom-right of the keyboard, or hold Alt Gr and then press the Euro symbol at the upper-center of the keyboard. The US dollar sign Open a text editor or word processor. Either directly press the dollar sign at the bottom-right of the keyboard, or hold Shift and then press the dollar sign at the upper-center of the keyboard.
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Windows logo key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: Application key This key has the same effect as clicking the right mouse button; it opens the application’s context menu.
Ejecting the optical (CD or DVD) drive tray To eject the optical drive tray when the computer is turned on, press the drive eject button. When the power is off, you can eject the drive tray using the emergency eject hole. Chapter 1...
Using a computer security lock A security keylock notch, located on the rear of the computer, lets you connect a Kensington-compatible computer security lock. Wrap a computer security lock cable around an immovable object such as a table or handle of a locked drawer.
Audio The computer comes with 16-bit high-fidelity AC'97 stereo audio, and dual stereo speakers. Adjusting the Volume Adjusting the volume on the computer is as easy as pressing some buttons. “Hot keys” on page 17 Chapter 1...
Touchpad The build-in touchpad is a PS/2 compatible pointing device that senses movement on its surface. The cursor responds to your finger movements on the touchpad. In addition, the two click buttons provide the same functionality as a computer mouse, while the scroll key enables easy up and down scrolling in documents and web pages.
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Function Left Button Execute Click twice quickly Select Click once Drag Click and hold. Then slide your finger across the touchpad to drag the cursor over the selection. Access context menu NOTE: Keep your fingers, as well as the surface of the touchpad dry and clean. The touchpad is sensitive to your finger movements: the lighter the touch, the better the response.
Hardware Specifications and Configurations Processor Item CPU type CPU package CPU core voltage CPU I/O voltage System Board Major Chips Item System core logic Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller IrDA controller DVI controller PCMCIA/ card reader / 1394 controller DDR-soDIMM controller...
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System Memory Item Memory controller Memory size DIMM socket number Supports memory size per slot Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Memory module combinations LAN Interface Item Supports LAN protocol LAN connector type Wireless LAN LAN connector location Modem/Bluetooth Interface...
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Specification PCI7411 Type II One type-II Right Side Specification KBC 97551 Standard keyboard w launch button embeded 88-89 keys Acer Fine Touch keyboard four cursor keys two Windows keys Hotkey controls embedded numberic keypad international language support (for TM4600/TM4100) Internet browser...
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Battery Item Vendor & model name Battery Type Pack capacity Cell voltage Number of battery cell Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 9 LCD :15.4" WXGA LCD Item Vendor & model name N154I1-L09 Mechanical Specifications LCD display area...
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LCD :15.4" WXGA LCD Item Supply voltage for LCD display (V) Supply voltage for LCD backlight (Vrms) AC Adapter Item Vendor & model name Details Input Requirements Maximum input current (A, @100Vac, full load) Nominal frequency (Hz) Frequency variation range (Hz) Nominal voltages (Vrms) Inrush current...
AC Adapter Item Regulatory Requirements Power Management ACPI Mode Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Sleeping State (S3) Sleeping State (S4) Dimensions and Weight Item Model Deminsions 364(W) x 279(D) x 33.9/38.9 (H)mm Weight 6.6lbs (3kg) Environmental Requirements Item Temperature Operating...
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Model Name MK4025GAS ,KA100A, 40GB Data Storage Physical Per drive, formatted 40.007GB Data Heads Number of Disks Logical Configuration Heads Cylinders 16,383 User Sectors/Track at zone 0 Logical Blocks (LBA) 78,140,160 Data Transfer Rate Max transfer rate to host 100MB/sec Seek Time Track-to-track Average...
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Non-Operating ° -4 - 140 F (-20 to ° 60 C) Shipping ° -40 - 158 F (-40 to ° 70 C) Vibration and Shock Operating Vibration 9.8 M/S Operating Shock 200g Non-Operating Shock 800g Error Rates Non-recoverable 1 in 10 Seek 1 in 10 Preventive Maintenance...
System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
Slimtype DVDRW S0SW-833S System BIOS Version: 3A02 VGA BIOS Version: ATi 009.010.002.023 1A11 KBC Version: LXT123456705270008EF00 Serial Number: Asset Tag Number: Product Name: Aspire 5510 Manufacturer Name: Acer UUID: 003B4852C5630010A0EA00C09FAE9B34 Help Select Item ↑ ↓ ← → Exit Select Menu...
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Parameter Product Name Manufacturer Name UUID Chapter 2 Description This field will show product name. This field will show manufacturer name. This will be visible only when there is an internal LAN device present.
Main This menu provides you the information of the system. Info. Main System Time: [11:59:38] System Date: [07/27/2005] System Memory: 640 KB Extended Memory: 254 KB Video Memory 128 MB Quiet Boot: [Enabled] Power on Display: [Auto ] [Enabled] Network boot [Disabled] F12 Boot Menu: [Enabled]...
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Parameter F12 Boot Menu When this is selected, users can modify device boot priority by pressing F12 key during POST. When this is not selected, device boot priority will not be adjustable during POST. D2D Recovery Allow user to enable/disable the Disk-to-Disk recovery Processor Power Selects the Processor Power Management desired: Management...
Advanced The Advanced screen contains parameters involving your hardware devices. It also provides advanced settings of the system. Info. Main Infrared Port:: Help Select Item ↑ ↓ ← → Exit Select Menu The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Info. Main Supervisor Password Is: User Password Is: HDD Password Is: HDD Master ID: Set Supervisor Password Set User Passord Set HDD Password Password on Boot: Help ↑...
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Parameter Set HDD Password Password on boot Set Supervisor/User Password If password on boot is required, the password must be set otherwise it cannot be enabled. The formats of the password are as follows: Length No more than 8 characters Characters 0-9,A-Z (not case sensitive) While these fields are highlighted and press “Enter”, a window similar to the following is shown:...
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User can now type password in field “Enter New Password”, and re-enter password in field “Confirm New Password” for verification. If the verification is OK: The password setting is complete after user presses enter. Setup Notice Changes have been saved. [ continue] If the current password entered does not match the actual current password: Setup Warning...
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay and onboard LAN device. Info.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Info. Main Advanced Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Help Select Item ↑ ↓ ← → Exit Select Menu The table below describes the parameters in this screen.
Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers...
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Removing the HDD Module/the Memory and the Wireless LAN Card/the Thermal Module and the CPU/ODD Module and LCD Module Removing the HDD Module Remove the two screws holding the HDD cover. Remove the HDD cover. Detach the HDD module then remove it. Removing the Memory and the Wireless LAN Card Remove the two screws that secure the RAM/Wireless cover.
Pop up the memory then remove it. Disconnect the auxiliary and the main wireless antennae. Pop the wireless LAN card then remove it. Removing the Thermal Module and CPU Remove the three screws that secure the heatsink cover. Remove another two screws on rear side with hex screwdriver. Remove the heatsink cover.
Use a flat-bladed screwdriver to release the CPU lock. Remove the CPU from the socket carefully. Removing the LCD Module Remove the three screws holding the middle cover. Open the LCD module as the picture shown then detach the middle cover from the main unit. Remove the two screws that secure the keyboard as shown.
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Disconnect the LCD coaxial cable. Remove the four screws holding the right and the left hinge. Two on each side. 10. Then detach the LCD module from the main unit. Chapter 3...
Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly Remove the two screws holding the switch board. Remove the switch board. Disconnect the touchpad FFC from the main board. Disconnect the bluetooth cable. Remove the five screws that secure the upper case.
Disassembling the Upper Case Assembly Disconnect the touchpad board to touchpad FFC. Disconnect the touchpad board to main board FFC. Then detach the touchpad board to main board FFC from the touchpad board. Remove the three screws that secure the touchpad board. Remove the touchpad board from the upper case.
Disassembling the Lower Case Assembly Disconnect the MDC cable from the modem board. Detach the MDC cable from the main board. Remove the two screws holding the modem board. Remove the modem board from the lower case. Disconnect the speaker cable from the main board. Remove the two screws that secure the main board.
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13. Then remove another two screws holding the speaker set on the other side. 14. Then take out the speaker set from the lower case. Chapter 3...
Disassembling the LCD Module Remove the four screw caps as shown. Remove the four screws holding the LCD bezel. Then detach the LCD bezel from the LCD module. Disconnect the inverter board then remove it. Remove the three screws holding the right hinge. Then remove the three screws that secure the left hinge.
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13. Remove the left bracket as the picture shows. 14. Tear off the tape fastening the LCD cable. 15. Tear off the the LCD cable fastening the LCD cable, then remove it.. Chapter 3...
Disassembling the External Modules Disassembling the HDD Module Remove the two screws holding the HDD bracket on one side. Remove another two screws holding the HDD bracket on the other side. Then take the hard disc drive out from the HDD bracket. Disassembling the Optical Drive Module Remove the four screws as the picture shows.
Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.
Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.
Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.
Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.
Index of Error Messages Error Code List Error Codes <No error code> <No error code> Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility. Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn...
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Error Message List Error Messages Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - run SETUP System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed...
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Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.
POST Code Code Beeps Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size...
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
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PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
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Power Management-Related Symptoms Symptom / Error System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems. Serial or parallel port device problems. Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.
System Check” on page 58): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...
Use NAPP CD to Build Master Hard Disc Drive CD to Disk Recovery Prepare NAPP CD, Recovery CD and System CD. Put NAPP CD into the optical drive. Then boot up the system. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. NAPP CD will start to preload the system, please click [Y].
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Select CD to Disk Revocery. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs.
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Then insert the System CD to the optical drive. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive. Chapter 4...
Disk to Disk Recovery Prepare NAPP CD, Recovery CD and System CD. Put NAPP CD into the optical drive. Then boot up the system. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. NAPP CD will start to preload the system, please click [Y].
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Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery. NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order.
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After you place the Recovery CD to the optical drive, you will see the display below. Then insert the System CD to the optical drive. Chapter 4...
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You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive. Chapter 4...
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
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Item LCD bezel LCD hinge(left) LCD hinge(right) LCD cover Middle cover Upper case VGA support plate VGA sink CPU support M29 thermal module Chapter 6 Description Item Description Lower case without media bay CPU cover w/ TV tuner assy DDR cover HDD bracket HDD cover DVD dual assy...