1. Manuals
  2. Brands
  3. Acer Manuals
  4. Laptop
  5. Aspire 4320
  6. Service manual

Acer Aspire 4320 Service Manual

Hide thumbs Also See for Aspire 4320:
Table of Contents

Advertisement

Quick Links

See also: User Manual
Aspire 4720G/4720Z/4720/4320 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

Advertisement

Table of Contents
loading

Related Manuals for Acer Aspire 4320

Summary of Contents for Acer Aspire 4320

  • Page 1 Aspire 4720G/4720Z/4720/4320 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Aspire 4720G/4720Z/4720/4320 service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: System Specifications

    Up to 2GB of DDR2 677 MHz memory, upgradeable to 4GB using two soDIMM modules (dual- channel support) Display and graphics 14.1” WXGA TFT LCD, up to and including 1280 x 800 pixel resolution 200-nit brightness, 16 ms response time Simultaneous multi-window viewing via Acer Vista Dual independent display 16.7 million colors ® Mobile Intel GM965 Express chipset with integrated 3D graphics, featuring Intel Accelerator (GMA) X3100 with up to 358 MB of Intel Dynamic Video Memory Technology 4.0 (8MB...
  • Page 8 WLAN: Intel PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.11a/b/g) Wi-Fi ® CERTIFIED solution, supporting Acer SignalUp™ wireless technology (for selected models) or ® Intel PRO/Wireless 3945BG network connection (dual-mode 802.11b/g) Wi-Fi CERTIFIED solution, supporting Acer SignalUp™ wireless technology (for selected models) WPAN: Bluetooth LAN: Gigabit Ethernet supporting ASF (Alert Standard Format) 2.0;...
  • Page 9 Consumer infrared (CIR) port External display (VGA) port S-video/TV-out (NTSC/PAL) port Headphones/speaker/line-out port with S/PDIF support Microphone-in jack Line-in jack Ethernet (RJ-45) port Modem (RJ-11) port DC-in jack for AC adapter Environment Temperature: Operating: 5ºC to 35ºC Non-operating: -20ºC to 65ºC Humidity (non-condensing): Operating: 20%~80% Non-operating: 20%~80%...

  • Page 10: System Block Diagram

    System Block Diagram 14.318MHZ Clock Generator SLG8SP512T Type II TV-OUT PCI-Express X16 Lan CN20 STD H9.9 TV-OUT LVDS TFT LCD Panel 14.1" WXGA SATA HDD SATA0 CN27 Bluetooth PATA ODD PATA USB4 CN26 USB Port x 2 USB 2.0 CN21,23 USB3,5 USB Port x 2 CN12...

  • Page 11: Board Layout

    Board Layout Top View LVDS Connector Switch Board Connector BCM5787 South Bridge (ICH8M) PCI Card Reader Controller (RICOH R5C833) Express Card Socket Winbond Keyboard Controller (WPC9769LDG) Chapter 1 Audio Codec (ALC 268) Audio Board Connector Microphone Connector Speaker Connector Bluetooth Connector Keyboard Connector Touchpad Connector...

  • Page 12: Bottom View

    Bottom View 15 16 15 16 CN10 VGA Connector CN11 S-Video Connector CN13 Ethernet Controller (BCM5787) LAN Transform CN16 RJ45/RJ11 Jack CN17 Modem Cable Connector CN21 USB Connector CN22 USB Connector CN28 5-in-1 Card Reader CN31 Modem Card Connector CN27 SATA HDD Connector Consumer Infrared Receiver CN26...

  • Page 13: Your Acer Notebook Tour

    Your Acer Notebook tour After knowing your computer features, let us show you around your new Aspire computer. Front View Icon Chapter 1 Item Built-in camera 0.3 megapixel web camera for video communication. Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer’s...

  • Page 14: Closed Front View

    Item Closed Front View Icon Icon Wireless communication Enables/disables the wireless function. button/indicator Indicates the status of wireless LAN communication. Keyboard For entering data into your computer. Touchpad Touch-sensitive pointing device which functions like a computer mouse. 4-way scroll button To scroll up, down, left, and right.

  • Page 15: Left View

    Left View Icon Icon Chapter 1 Headphones/speaker/ Connects to audio line-out devices (e.g., line-out jack with S/PDIF speakers, headphones). support Volume control Increases and decreases the volume. Item External display (VGA) Connects to a display device (e.g., external port monitor, LCD projector). S-video/TV-out (NTSC/ Connects to a television or display device PAL) port...

  • Page 16: Right View

    Right View Icon Rear view Icon Item Optical drive Internal optical drive; accepts CDs or DVDs (slot-load or tray-load depending on model). Optical disk access Lights up when the optical drive is active. indicator Optical drive eject Ejects the optical disk from the drive. button Emergency eject hole Ejects the optical drive tray when the...

  • Page 17: Base View

    Base view Item Battery bay Battery lock Battery release latch Ventilation slots and cooling fan Back panel Indicators The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed up. Chapter 1 Description Houses the computer’s battery pack.
  • Page 18 Empowering Key “ Press “ “ to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the programmable buttons (Web browser button, mail button, and Empowering key), run the Acer Launch Manager.

  • Page 19: Touchpad Basics

    NOTE: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger movements; hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad’s responsiveness. Chapter 1 Default application Acer Empowering Technology (user-programmable) Internet browser (user-programmable) Email application (user-programmable) Acer Arcade utility Main Touchpad (2)

  • Page 20: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, one Windows key and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Caps Lock When Caps Lock is on, all alphabetic characters typed...

  • Page 21: Windows Keys

    Windows Keys The keyboard has one key that performs Windows-specific functions. Icon Windows key Application key Chapter 1 Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + <D>...

  • Page 22: Hot Keys

    <Fn>+<Pg Up> Function Hot key help Displays help on hot keys. Acer eSettings Launches the Acer eSettings in Acer eManager. Acer ePower Launches the Acer ePower Management in Acer Management Empowering Technology. See “Acer Empowering Technology” on page 18. Sleep Puts the computer in Sleep mode.

  • Page 23: Special Key

    Hot Key Icon <Fn>+<Pg Dn> <Fn>+<End> Special Key You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type: The Euro symbol Open a text editor or word processor. Either directly press the < press the<5>...

  • Page 24: Acer Empowering Technology

    Acer Empowering Technology Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook. It features the following handy utilities: Acer eNet Management hooks up to location-based networks intelligently. Acer ePower Management extends battery power via versatile usage profiles.

  • Page 25: Acer Enet Management

    To access this utility, either click on the “Acer eNet Management” icon on your notebook, or start the program from the Start menu. You also have the option to set Acer eNet Management to start automatically when you boot up your PC.

  • Page 26: Acer Epower Management

    Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC Mode (Adapter mode) The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire (1394), Wired LAN and Optical Device if supported.
  • Page 27 Battery status For real-time battery life estimates based on current usage, refer to the time shown in the “Remaining Battery Life” field. For additional power options, click “More Power option”. Chapter 1...

  • Page 28: Acer Eaudio Management

    Acer eAudio Management Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby® Home Theater™ on your system. Select "Movie" or "Game" mode to experience the awesome realism of 5.1-channel surround sound from just 2 speakers, via Dolby Virtual Speaker technology. "Music" mode lets you enjoy your favorite tunes, in vivid detail.

  • Page 29: Acer Epresentation Management

    Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protects your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft Outlook.
  • Page 30 Chapter 1...

  • Page 31: Acer Elock Management

    Interfaces - includes serial ports, parallel port, infrared (IR), and Bluetooth. To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting, until unlocked.

  • Page 32: Acer Erecovery Management

    Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: Password protection.

  • Page 33: Acer Esettings Management

    Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. Acer eSettings Management also: Provides a simple graphical user interface for navigating.
  • Page 34 Launching the Acer Crytal Eye webcam To launch the Acer Crystal Eye webcam, double click on the Acer Crystal Eye webcam icon on the screen. Click Start > All programs > Crystal Eye webcam > Acer Crystal Eye webcam. The Acer Crystal Eye webcam capture window appears.

  • Page 35: Using The System Utilities

    Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start > All Programs and click on Acer GridVista. Start All Programs...

  • Page 36: Launch Manager

    NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Note: Launch Manager Launch Manager allows you to set the four easy-launch buttons (see their locations mentioned in “Easy- Launch Buttons”). You can access the Launch Manager by clicking Start > All Programs > Launch Manager >...

  • Page 37: Hardware Specifications And Configurations

    Block, PCI Bus Power Management Interface Specification, USB1.1/2.0, IEEE 1394 1.0, USB/1394 CD-ROM Boot Up support, PC Card 95 (PCMCIA 3.0 Compliant Device), Acer WMI, Acer LED, Acer VRAM, Acer MDA 2007 requirements, WfM 2.0, PXE (Preboot Execution Environment), BIS 1.0 (Boot Integrity Service Application Program Interface),...
  • Page 38 System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Memory Combinations Slot 1 128MB 128MB 128MB 128MB 128MB...
  • Page 39 System VRAM and VBIOS Options VBIOS Option System in BIOS/ Memory CMOS 512Mb 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 2048MB 128MB 256MB 512MB 4096MB 128MB 256MB 512MB LAN Interface Item Chipset Supports LAN protocol LAN connector type LAN connector location Features Modem Interface Item...
  • Page 40 Bluetooth Interface Item Chipset Data throughput Protocol Interface Connector type Wireless Module 802.11b/g, 802.11a/b/g, 802.11a/g/n Item Chipset Data throughput Protocol Interface Hard Disk Drive Interface Item Vendor & Seagate 40G ST9402112A Model Name Toshiba MK4025GAS Hitachi HTS421240H9AT00 WD WD400UE-22HCT0 Samsung M40MP0402H Capacity (MB) 40000 Bytes per...
  • Page 41 DVD-Dual Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel...
  • Page 42 Express Card Slot Item PCI controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus System Board Major Chips Item Core logic USB 2.0 Super I/O controller MODEM Bluetooth Wireless 802.11 b/g, a/b/g, a/g/n PCI controller Audio Keyboard...
  • Page 43 Battery Item Package configuration Normal voltage Charge voltage LCD 14.1” inch Item Vendor & model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode Typical White Luminance (cd/m also called Brightness Luminance Uniformity Contrast Ratio Response Time (Optical Rise Time/Fall Time)msec...
  • Page 44 AC Adapter Item Input rating Maximum input AC current Inrush current Efficiency System Power Management ACPI mode Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) Specification Inlet 3p, 19V/3.42A, 65W, w LED, w/o PFC, universal Inlet 3p, 19V/4.74A, 90W,...

  • Page 45: System Utilities

    System BIOS Version: v1.3701 SantaRosa 1436 VGA BIOS Version: xxxxxxxxxxxxxxxxxxxxxx Serial Number: Asset Tag Number: Produce Name: Manufacturer Name: Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help Select Item Exit Select Menu Chapter 2 during POST (when “Press <F2> to enter Setup” message is prompted...

  • Page 46: Navigating The Bios Utility

    Navigating the BIOS Utility There are seven menu options: Info., Main, System Devices, Security, Power, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose an option, use the cursor up/down keys (wy). To change an option format, press por q.
  • Page 47 ATAPI Model Name : Optiarc DVD RW AD-7530A System BIOS Version: v1.3701 SantaRosa 1436 VGA BIOS Version: xxxxxxxxxxxxxxxxxxxxxx Serial Number: Asset Tag Number: Produce Name: Manufacturer Name: Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help Select Item Exit Select Menu NOTE: The system information is subject to different models. Parameter CPU Type / CPU Speed This field shows the CPU type and speed of the system.

  • Page 48: Main Screen

    Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. Information Main System Time: [19:03:49] System Date : [08/25/2007] System Memory : 640 KB Extended Memory : 2038 MB...
  • Page 49 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time Sets the system time. The hours are displayed with 24-hour format. System Date Sets the system date. System Memory This field reports the memory size of the system.

  • Page 50: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Supervisor Password Is : User Password Is : Hard Disk Password Status : Set Supervisor Password Set User Password Set Hard Disk Password Password on boot : Help Select Item...

  • Page 51: Setting A Password

    The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Supervisor Password Is User Password Is Hard Disk Password Status Set Supervisor Password Set User Password Set Hard Disk Password Password on boot NOTE: When you are prompted to enter a password, you have three tries before the system halts.

  • Page 52: Removing A Password

    When you are done, press u to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Supervisor Password box appears: Enter Current Password Enter New Password...
  • Page 53 If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2 Setup Warning Invalid Password.
  • Page 54 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the onboard hard disk drive, the CD-ROM in module bay, and any external USB device. Information Main Boot priority order: IDE HDD: Hitachi HTS541616J9SA00-(S 2: IDE CD : Optiarc DVD RW AD-7530A-(P 3: PCI BEV : MBA v9.4.5 Slot 0500...
  • Page 55 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Help Select Item Exit Select Menu The table below describes the parameters in this screen. Parameter Exit Saving Changes Exit System Setup and save your changes to CMOS.

  • Page 56: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

  • Page 57: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers...

  • Page 58: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

  • Page 59: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 60 LCD Panel G*2 for 15.4" Wireless Antenna Set Screw List Item Description SCREW M2.0*3.0-I-NI-NYLOK SCREW M2.5*4.0-I(NI)(NYLOK) SCREW M2.5*3.5-I(BNI)(NYLOK) SCREW M1.6*3-I(NI)(NYLOK) SCREW M2.5 *7L-BNI-NYLOK LCD Module LCD Bezel G*1 for 15" G*2 for 15.4" LCD Inverter Assembly LCD Cable Part Number 86.A08V7.005 86.D01V7.001 86.AHS07.001...

  • Page 61: Removing The Battery Pack

    Removing the Battery Pack Unlock the battery lock as shown. Slide the battery release latch then remove the battery. Chapter 3...

  • Page 62: Removing The Hdd Module

    Removing the HDD Module/ODD Module/Memory/Wireless LAN Card/ Keyboard and the LCD Module Press and release the PC dummy card from the PC slot as shown. To access the internal laptop components, you have to first remove the back panel. Turn over the laptop and remove the seven screws fastening the back panel.

  • Page 63: Removing The Odd Module

    Removing the ODD Module Remove the screw fastening the ODD module. Use a flat screwdriver to gently push out the ODD module as shown. Removing the Memory Pull out the snaps securing the memory in place. The memory will pop up. Remove the memory from the DIMM socket (If the notebook has two memory modules, then repeat this step).
  • Page 64 13. Remove the two screws fastening the wireless LAN card. 14. Take out the wireless LAN card from the main unit. Removing the Keyboard and LCD Module Remove the eight screws fastening the keyboard and LCD module to the main unit. Turn the notebook over and gently pry up and remove the switch board cover as shown.
  • Page 65 Disconnect both ends of the switch board FFC cable. Disconnect the LCD and microphone cables, and pull through the wireless LAN antennae from the underside of the main unit. Remove the six screws securing the hinges. Detach the LCD module from the main unit. Chapter 3...

  • Page 66: Disassembling The Main Unit

    Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly Remove the ten screws fastening the lower case assembly to the upper case assembly. Turn the notebook over and remove the three screws fastening the switch board. Remove the switch board from the main unit.

  • Page 67: Disassembling The Upper Case Assembly

    Removing the Audio Board Remove the screw fastening the audio board. Remove the audio board. Disassembling the Upper Case Assembly Removing the Bluetooth Module Remove the two screws fastening the Bluetooth module. Disconnect the Bluetooth cable to remove the Bluetooth module. Removing the Speakers Remove the three screws fastening the speakers.
  • Page 68 Removing the Touchpad Cable Disconnect the touchpad FFC cable from the touchpad module as shown. Disassembling the Main Board Removing the Power Board Remove the two screws fastening the power board. Remove the power board. Removing the Thermal Module and System Fan Unscrew the six screws fastening the thermal module and system fan.
  • Page 69 Removing the CPU Use a flat screwdriver to release the CPU lock (Turn counter clockwise). Remove the CPU from the CPU socket carefully. Removing the Modem Card Remove the screw fastening the modem card. Disconnect the modem cable and remove the modem card. Chapter 3...

  • Page 70: Disassembling The Lcd Module

    Disassembling the LCD Module Remove the six screw rubbers as shown. Then remove the six screws fastening the LCD bezel. Detach the LCD bezel from the LCD module carefully. Remove the four screws holding the LCD. Detach the two inverter cable connectors from the inverter board. Disconnect the CCD cable connector from the CCD module.

  • Page 71: Disassembling The External Modules

    10. Disconnect the LCD cable from the rear of the LCD. 11. Detach the microphone cable from the LCD cover and remove the microphone. 12. Remove the CCD module from the LCD cover as shown. Disassembling the External Modules Disassembling the HDD Module Remove the two screws fastening the bracket to the HDD module.
  • Page 72 Chapter 3...

  • Page 73: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 74: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 75: Memory Check

    If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the diagnostic program (please refer to main board). Go to the diagnostic memory in the test items.

  • Page 76: Check The Power Adapter

    Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure: If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.

  • Page 77: Check The Battery Pack

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in Control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
  • Page 78 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 79: Index Of Error Messages

    Index of Error Messages Error Code List Error Codes <No error code> <No error code> Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility. Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn...
  • Page 80 Error Message List Error Messages Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - run SETUP System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed...
  • Page 81 Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.

  • Page 82: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...
  • Page 83 Code Chapter 4 Beeps 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled...
  • Page 84 Code Beeps Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
  • Page 85 Code Code Chapter 4 Beeps Unknown interrupt Beeps Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type...

  • Page 86: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
  • Page 87 Power-Related Symptoms Symptom / Error Battery can’t be charged PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
  • Page 88 Power Management-Related Symptoms Symptom / Error Battery fuel gauge in Windows doesn’t go higher than 90%. System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems.

  • Page 89: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 90: Undetermined Problems

    System Check” on page 69.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 91: Jumper And Connector Locations

    Jumper and Connector Locations Top View LVDS Connector Switch Board Connector BCM5787 South Bridge (ICH8M) PCI Card Reader Controller (RICOH R5C833) Express Card Socket Winbond Keyboard Controller (WPC9769LDG) Chapter 5 Chapter 5 Audio Codec (ALC 268) Audio Board Connector Microphone Connector Speaker Connector Bluetooth Connector Keyboard Connector...
  • Page 92 Bottom View 15 16 15 16 CN10 VGA Connector CN11 S-Video Connector CN13 Ethernet Controller (BCM5787) LAN Transform CN16 RJ45/RJ11 Jack CN17 Modem Cable Connector CN21 USB Connector CN22 USB Connector CN28 5-in-1 Card Reader CN31 Modem Card Connector CN27 SATA HDD Connector Consumer Infrared Receiver CN26...
  • Page 93 Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 94 B/G MOW1 INTEL MM872612 MINI PCI WIRELESS BOARD 802.11 A/ B/G MOW2 INTEL MM872659 MINI PCI WIRELESS BOARD 802.11 A/ B/G ROW INTEL MM874511 MINI PCI WIRELESS BOARD 802.11 A/ B/G JPN Acer Part No. AP.09001.008 AP.09003.009 AP.06503.013 AP.06501.010 BT.00603.036 BT.00604.022 BT.00605.018...
  • Page 95 POWER CORD US 3PIN ROHS POWER CORD(EU) 1.8M 3PBLACK FM010008-010 POWER CORD(UK) 1.8M 3PBLACK FP010008-013 MODEM CABLE FFC CABLE - AUDIO TO MB FFC CABLE - SWITCH TO MB Acer Part No. KI.GLN01.005 KI.KDN01.001 KI.KDN01.002 KI.KDN01.003 KI.KDN01.004 55.AK907.001 55.AK907.002 55.AK907.003 55.AK907.004...
  • Page 96 4M 800 SLA44 DVD/CDRW COMBO MODULE DVD/CDRW COMBO DRIVE 24X SONY CRX880A LF W/O BEZEL DVD/CDRW COMBO DRIVE 24X HLDS GCC-T10N PATA LF W/O BEZEL OPTICAL BRACKET DVD/CDRW COMBO BEZEL Acer Part No. 42.AHS07.001 60.AK907.001 60.AHS07.002 42.AHS07.002 42.AHS07.003 42.TG607.005 KC.71001.DTP KC.73001.DTP...
  • Page 97 HDD WD 2.5" 5400RPM 80GB WD800BEVS-22RST0 ML80 SATA LF F/ W:04.01G04 HDD SATA 80G 5400RPM SEAGATE ST980811AS SATA 8MB LF 3.ALD HDD SATA 80G 5400RPM TOSHIBA MK8037GSX Gemini BS SATA LF F/ W:DL230J Acer Part No. 6M.AHS07.002 KU.0080D.027 KU.00807.051 KU.0080E.002 KU.00809.010 33.AHS07.002 42.AGW07.003 KH.08007.021...
  • Page 98 WHITE ITALIAN KEYBOARD 14_15KB-FV2 93KS WHITE JAPANESE KEYBOARD 14_15KB-FV2 89KS WHITE CANADIAN FRENCH KEYBOARD 14_15KB-FV2 89KS WHITE DANISH KEYBOARD 14_15KB-FV2 89KS WHITE SPANISH KEYBOARD 14_15KB-FV2 88KS WHITE ARABIC/ENGLISH Acer Part No. 33.AHS07.003 KB.INT00.036 KB.INT00.065 KB.INT00.058 KB.INT00.040 KB.INT00.046 KB.INT00.064 KB.INT00.057 KB.INT00.049 KB.INT00.067 KB.INT00.047...
  • Page 99 LCD 14.1" WXGA AU B141EW04-V4 LF GLARE 200NITS 16MS INVERTER BOARD LCD CABLE FOR CCD LCD COVER ASSY W/MIC W/ ANTENNA LCD BEZEL ASSY FOR CCD LCD BRACKET W/HINGE - L Acer Part No. KB.INT00.041 KB.INT00.048 KB.INT00.037 KB.INT00.052 KB.INT00.050 6M.AK907.001 LK.14105.018 19.AGW07.001...
  • Page 100 LTN141W3-L01-0 16MS 200NITS INVERTER BOARD LCD CABLE FOR CCD LCD COVER ASSY W/MIC W/ ANTENNA LCD BEZEL ASSY FOR CCD LCD BRACKET W/HINGE - L LCD BRACKET W/HINGE - R Acer Part No. 33.AHS07.005 57.TG607.001 57.TG607.002 6M.AK907.002 LK.14108.006 LK.14105.019 LK.14106.010 19.AGW07.001...
  • Page 101 LCD 14.1" WXGA AU B141EW04-V3 LF NONE GLARE 200NITS 16MS LCD 14.1 IN. SAMSUNG WXGA LTN141W3-L01-0 16MS 200NITS INVERTER BOARD LCD CABLE W/O CCD LCD COVER ASSY W/MIC W/ ANTENNA Acer Part No. 57.TG607.001 57.TG607.002 6M.AKD07.001 LK.14105.018 19.AGW07.001 50.AJN07.001 60.AHS07.003 60.AJN07.001...
  • Page 102 NAME PLATE AS4720 NAME PLATE AS4320 LCD BEZEL RUBBER LOWER CASE RUBBER FOOT BASE DOOR RUBBER FOOT SCREW M2.0*3.0-I-NI-NYLOK SCREW M2.5*4.0-I(NI)(NYLOK) SCREW M2.5*3.5-I(BNI)(NYLOK) SCREW M1.6*3-I(NI)(NYLOK) SCREW M2.5 *7L-BNI-NYLOK Acer Part No. 60.AJN07.001 33.AHS07.004 33.AHS07.005 MB.AKD06.001 MB.AKD06.002 MB.AKD06.003 KN.1GB0G.006 KN.5120G.019 KN.51203.032 KN.5120B.023...

This manual is also suitable for:

Aspire 4720z series4720 series4320 seriesAspire 4720g seriesAspire 4720 seriesAspire 4320 series ... Show all

Table of Contents