Fault Checklist; Abnormal Display - Panasonic NA-127XB1 Operating Instructions Manual

Fault Checklist

Problems
● Do not directly put powdered detergent into the drum.→Be sure
to put it into a detergent container.
●
The amount of foam varies, depending on the temperature,
There is only a few
level and softness of the water.
foams
· Low amount of detergent; · Type of detergent (low-foam
· Serious stains;
· Excessive amount of laundry.
Excessive foams;
● The amount of foam varies, depending on the temperature, level
Foams may be
and softness of the water.
attached to the internal ●
You may have used too much detergent.
●
surface of the cover The type of detergent you are using may cause excess foam
● Do not directly put powdered detergent into the drum. →Be
sure to put it into a detergent container.
No foams
●
The amount of foam varies, depending on the temperature, level
and softness of the water.
● The softener may have exceeded the MAX level of the
detergent container (P.17).
Fabric softener
● You may have spilt the liquid when closing the detergent
overflows.
container too strongly.
After the wash has
● Do not directly put powdered detergent into the drum. →Be
finished, powdered
sure to put it into a detergent container.
detergent residue
remains
● Whether the washing machine is placed on a flat surface.
●
The anchor bolts may not have been removed.
The appliance may be on a sloping or unstable surface.
Abnormal sound and
If none of the above is the cause, contact your local
excessive vibration
Customer Service Centre.
●
Whether hairpins or metal pieces are included in the machine.
● This is normal; it is noise generated by the operation of the
There is noise when
drain pump
the water drains out
The electricity supply
● The appliance stops operating. When power is restored, it
cuts out while the
resumes operation from the point that it had stopped
appliance is on
● When the water is supplied again, it may be impure at first.
The water supply is
You have to disconnect the water supply hose and drain away
disrupted. the impure water through the tap. Make sure that the water
supply hose has been reconnected before using the appliance
● The appliance may be in a brightly lit or sunlit area. This
The display is not
situation is not a failure
clear
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Causes
detergent etc)
Buzzer sounds, displayed U and digits
Check for the following problems:
● The drain hose is clogged.
● The drain hose is immersed in
U 11
water.
●
The drain hose is more than 1m
high.
Unable to drain
● The water is frozen.
● The drain filter is clogged
(see P23）.
●The water tap is turned on.
U 14
● The water tap and inlet hose
have been frozen.
●
Water is cut off.
Unable to supply water
● Stains are present on the inlet
filter mesh (see P24).
H 27
●
Whether the door is opened
→ Please close the door.
The door is not closed
● The buzzer sounds when a mark with H appears
H XX
(e.g. [HXX] ([H01])). Please contact the service center
recognized by Panasonic after removing the power plug.

Abnormal Display

If U11 is still displayed after
troubleshooting, it will
disappear when you press
[Start/Pause]. The program
continues running from the
time before alarming. Or, you
can press the [Power] switch
to re-select a time for starting
program. Please contact the
service center recognized by
Panasonic after removing the
power plug if the faults persist
after troubleshooting as described
above.
If U14 is still displayed after
troubleshooting, it will disappear
when you press [Start/Pause]. The
program continues running from the
ime before alarming. Or, you can
press the [Power] switch to re-select
a time for starting program. Please
contact the service center recognized
by Panasonic after removing the
power plug if the faults persist after
troubleshooting as described above.
Check that the door is closed. H27
will disappear when you press
[Start/Pause]. The program
continues running from the time
before alarming. Or, you can press
the [Power] switch to re-select a
time for starting program. Please
contact the service center
recognized by Panasonic after
removing the power plug if the
faults persist after troubleshooting
as described above.
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