Troubleshooting - Tesla WF60830M User Manual

ENG

Troubleshooting

The start of the appliance does not work or it stops during operation.
First try to find a solution to the problem, If not, contact the service centre.
Description
Washing machine cannot
start up
Door can't be opened
Water leakage
Detergent residues in
the box
Indicator or display does
not light
Abnormal noise
Description
Other
Description
E30
E10
E21
E12
Other
NOTE
Reason
Door is not closed properly
Washer's safety protection
design is working
The connection between
inlet pipe or outlet hose is
not tighten
Detergent is dampened or
agglomerated
Disconnect the power
PC board or harness has
connection problem
Reason
Door is not closed properly
Water injecting problem
while washing
Overtime water draining
Water overflow
Please try the solutions again, if unsuccessful, please call our service line
Reason
Door is not closed properly
Water injecting problem while
washing
Overtime water draining
Water overflow
Please try the solutions again, if unsuccessful, please call our service line.
• After the check, activate the appliance. If the problem occurs again, contact the service.
Solution
Restart after the door is closed
Check if the clothes are stuck
Disconnect the power, restart the product
Check and fasten water pipes
Clean up outlet hose
Clean and wipe the detergent box
Check if the power is shut down and the
power plug is connected correctly
Check if the fixing (bolts) have been removed
Check it's installed on a solid and level floor
Solution
Restart after the door is closed
Check if the clothes is stuck
Check if the water pressure is too low
Straighten the water pipe
Check if the inlet valve filter is blocked
Check if the drain hose is blocked
Restart the washer
Solution
Restart after the door is closed
Check if the clothes are stuck
Check if the water pressure is too low
Straighten the water pipe
Check if the inlet valve filter is blocked
Check if the drain hose is blocked
Restart the washer
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