Samsung UE40H7000AL Service Manual page 59

4. Troubleshooting
Manually, Using a USB Flash Drive
To update your TV using the Manual method, follow these steps:
All video and audio settings return to their default settings after a software update.
1
• We recommend you record your current settings now so you can easily re-establish your settings when
the update is complete.
2
On a computer, visit www.samsung.com.
• Select GET SUPPORT
3
Enter the product's model number into the search field.
• As you enter the model number, a drop down will display products that match the model number.
4
Click your product's model number in the drop down list.
• On the page that appears, scroll down to and then click
5
Click Firmware
6
Click the ZIP
• Click Send in the first pop-up that appears.
Click Save in the second pop-up to download, and then save the firmware file to your computer.
7
• Unzip the zip archive to your computer. You should have a single folder with the same name as the
zip file.
8
Copy the folder to a USB flash drive.
• Insert the USB flash drive into a USB port of the TV.
In the TV's menu, go to
9
• The TV searches for the software on the USB drive. When it finds the software, the Update Request
pop-up appears.
10
Select OK. The TV updates the software, turns off, and then turns back on automatically.
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> Get Downloads.
in the center of the page.
button in the File column.
Support > Software Update
Downloads.
> Update now.