Roadside Assistance Program
To enhance Chevrolet's strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment of the Chevrolet Roadside Assistance
Center. As the owner of a 2004 Chevrolet, membership
in Roadside Assistance is free.
Roadside Assistance is available 24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
(243-8872). This toll-free number will provide you
over-the-phone roadside assistance with minor
mechanical problems. If your problem cannot be
resolved over the phone, our advisors have access to a
nationwide network of dealer recommended service
providers. Roadside membership is free; however some
services may incur costs.
Roadside offers two levels of service to the customer,
Basic Care and Courtesy Care:
Roadside Basic Care provides:
•
Toll-free number, 1-800-CHEV-USA (243-8872),
text telephone (TTY) users, call 1-888-889-2438
•
Free towing for warranty repairs
•
Basic over-the-phone technical advice
•
Available dealer services at reasonable costs (i.e.,
wrecker services, locksmith/key service, glass
repair, etc.)
7-6
Roadside Courtesy Care provides:
•
Roadside Basic Care services (as outlined
previously)
Plus:
•
FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
•
FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)
•
FREE Flat Tire Service (spare installed on the road)
•
FREE Jump Start (at home or on the road)
•
FREE Fuel Delivery ($5 of fuel delivered on
the road)
Chevrolet offers Courtesy Transportation for customers
needing warranty service. Courtesy Transportation
will be offered in conjunction with the coverage provided
by the Bumper-to-Bumper New Vehicle Limited
Warranty to eligible purchasers of 2004 Chevrolet
passenger cars and light duty trucks. (See your selling
dealer for details.)