Samsung Galaxy Note10 User Manual page 254

Appendix
The battery depletes faster than when first purchased
• W hen you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
• B attery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
• T he battery is consumable and the useful charge will get shorter over time.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
• C harge the battery.
• F ree some memory by transferring files to a computer or deleting files from your device.
• R estart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
• T he quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
• I f you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
• F ree some memory by transferring files to a computer or deleting files from your device.
• E nsure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
• E nsure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
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