Sony PCV-W500GN1 VAIO User Guide (primary manual) Specifications

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Summary of Contents for Sony PCV-W500GN1 VAIO User Guide (primary manual)

  • Page 1 Welcome Thank you for purchasing your Sony VAIO easy-to-use functionality. The information provided here is designed to help you to become familiar with the hardware and software applications included with your system.  View the Electronic Flyer, which provides updates and supplemental information about your computer.
  • Page 2: Getting Started

    Getting Started Congratulations on your purchase of the Sony VAIO state-of-the-art computer functionality with the latest audio, video and information technology features.  Unpacking your Computer  Planning An Ergonomic Work Space computer! Your new, high-performance, multimedia computer combines ®...
  • Page 3: Unpacking Your Computer

    Unpacking your Computer Your computer may not be supplied with all of the accessories shown, depending on the system configuration you purchased. For details on the accessories supplied with your computer, see the online Com puter and supplied accessories Giga Pocket Personal Video Recorder accessories Handling the system unit Manuals ...
  • Page 4 Click Start in the Windows ® From the VAIO Help and Support Center menu, click VAIO Recovery Options. Other Software Library containing the Microsoft software license agreement and Sony end-user license agreement. Computer Specifications..." ® taskbar, then click Help and Support.
  • Page 5: Planning An Ergonomic Work Space

    Planning An Ergonomic Work Space Before you set up your new computer, find the best location for your new computer and plan your work space. There are several ergonomic factors to consider when you arrange your work space:  Stable work surface — Use a stable work surface large enough to support the computer and other peripheral equipment.
  • Page 6: Locating Controls And Ports

    Sony used only to designate that a product contains an IEEE 1394 connection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices. All products with an i.LINK connection may not communicate with each other.
  • Page 7: About The Front Panel

    About the Front Panel The front panel of your VAIO computer is equipped with built-in stereo speakers and indicator lights. You can access the ® front panel of your VAIO computer by lowering the keyboard. When the keyboard is not in use, you can fold it up and use ®...
  • Page 8 Stereo speakers (built-in) The stereo speakers provide sound for software, audio and video CDs. Memory Stick media access indicator ® Light is amber when the Memory Stick media slot is in use. DVD-RW combo drive access indicator Light is amber while reading and writing data from and to the combo drive. Hard disk drive access indicator Light is amber while reading and writing data from and to the hard disk.
  • Page 9 Infrared receiver Communicates with the remote control (supplied), to turn on TV, change TV channels, and raise or lower volume. Liquid Crystal Display (LCD) screen The attached LCD screen provides on-screen visual output to your computer's functional capabilities. Keyboard with Shortcut keys (S keys) The attached keyboard uses a standard key arrangement, along with programmable function keys that launch specific applications.
  • Page 10: About The Side Panels

    About the Side Panels The side panels of your computer contain the connections for supplied and optional accessories. The icons on the side panels help to locate and identify the connections on your computer. Right panel S-video In jack Connection for an S-video cable (optional). Composite video In jack Connection for a digital video or stereo A/V dubbing cable (optional).
  • Page 11 Connection for an audio device. S/P DIF Optical Out port Connection for a digital audio or optical device. Ethernet port Connection for a 10BASE-T/100BASE-TX Ethernet. (The port marked with (Network) is for LAN connections only.) Unlock button Unlocks the keyboard for folding towards system unit. VHF/UHF port Connection for a TV coaxial cable (supplied).
  • Page 12 AC Input port Connection for the supplied power cord. A s plitter devic e (optional) is required to c onnec t a telephone and modem line to your c omputer. Left panel Brightness control dial Adjusts the contrast and brightness of the built-in LCD monitor. Volume control dial Increases or decreases the speaker volume.
  • Page 13: Setting Up Your Computer

    Setting Up Your Computer You can set up your system quickly and easily with the instructions provided in this section. For details on your system's hardware configuration, see the online specifications sheet.  Connecting a USB Optical Mouse  Connecting the Modem Cable ...
  • Page 14: Connecting A Usb Optical Mouse

    Connecting a USB Optical Mouse Plug the USB optical mouse connector into the USB mouse port, located on the right panel of your computer. Place the optical mouse on an appropriate surface to enable precision tracking. To connect a USB m ouse To use an optical mouse An optical mouse requires an ideal surface texture in order to provide precision pointing and tracking.
  • Page 15: Connecting The Modem Cable

    Connecting the Modem Cable Your computer is equipped with a single RJ-11 jack to connect the supplied modem cable. If you also want to use your walljack for your telephone line, purchase an optional "1-to-2" jack adapter device (splitter). Page 15...
  • Page 16 To connect the modem cable Unplug your telephone cable from the wall jack. Insert the telephone cable into one of the RJ-11 jacks on a splitter device (optional). Insert one end of the modem cable (supplied) into an RJ-11 jack on the splitter device. Insert the plug end of the splitter device into the wall jack.
  • Page 17: Connecting The Power Cord

    Connecting the Power Cord Plug the power cord into the AC input port on the right panel of the computer. Plug the power cord into a grounded AC wall outlet or a power strip. To connect the power cord Install your computer so that you can easily reach the power outlet in the event of an emergency. Page 17...
  • Page 18: Turning On Your Computer

    Turning on Your Computer Initially when you start your system, the computer may detect new hardware and prompt you to restart your computer. Respond to this prompt immediately. Press the power button on the computer to turn on the system. To turn on your com puter Page 18...
  • Page 19: Registering Your Computer

    Registering your Computer Take advantage of Sony's commitment to quality customer support and receive these benefits by registering your computer:  Sony Customer Support — Communicate with a Support Representative to troubleshoot problems you may be having with your computer.
  • Page 20 Giga Pocket Personal Video Recorder Giga Pocket Personal Video Recorder is a suite of interactive Sony audio and video components that are designed to create, capture, and play back video files derived from television and your personal videos. Giga Pocket Personal Video Recorder hardware and software applications are not available on all VAIO See your computer's online specification sheet for details on your system configuration.
  • Page 21: About Giga Pocket Personal Video Recorder

    About Giga Pocket Personal Video Recorder Giga Pocket Personal Video Recorder is a unique set of tools that enhance your VAIO gives you a wide range of video viewing, recording, and playback capabilities, such as:  Watching and recording television programs from your computer. ...
  • Page 22 Converter—The CLIÉ Converter is a plug-in application that enables the conversion of Video Capsules into gMovie format. You can change the format your Giga Pocket media for viewing with your Sony CLIÉ Handheld. Accessing the Giga Pocket Help For more information about Giga Pocket Personal Video Recorder, follow these steps: Click Start in the Windows ®...
  • Page 23 Setting Up Giga Pocket Personal Video Recorder This section illustrates how to set up the cables and connections for your Giga Pocket Personal Video Recorder system. The hardware configuration of your computer may vary from the illustrations shown. To view the specific hardware configuration for your computer, see the online specifications sheet.
  • Page 24 To set up TV connections The best method of connecting your computer system, TV monitor or display, and cable service access, is determined by the type of cable connection available in your home. Your VAIO Computer is supplied with certain audio and video cables. Your in-home cable access may require extra ®...
  • Page 25 Connecting to a standard antenna (air) You can connect your Giga Pocket system to an indoor/outdoor antenna system, using Option 1 or 2 from the previous section, Connecting to standard cable access connection may require a VHF/UHF RF combiner/transformer (optional) to connect your computer and the indoor/outdoor antenna system.
  • Page 26 Your VAIO Computer is supplied with certain audio and video cables. Depending on your in-home cable access, you ® may require extra cables, adapters or connection equipment not supplied with your computer. Connecting with a cable or satellite set-top box (STB) You can connect your Giga Pocket system to cable service access that uses a set-top box (cable or satellite).
  • Page 27 Page 27...
  • Page 28 To set up additional equipment This section illustrates how to set up additional equipment with the Giga Pocket Personal Video Recorder System. Connecting a compatible VCR or camcorder Your VAIO computer has both audio and video connection capability. You can locate the connections on the right panel of ®...
  • Page 29 Setting Up Giga Pocket Software Giga Pocket Personal Video Recorder software features and functions are detailed in this section, enabling you to begin viewing or recording TV programs. Page 29...
  • Page 30 To set up TV viewing When you start Giga Pocket Personal Video Recorder for the first time, you are automatically prompted to set the video input source for watching TV or cable TV (CATV) programs on your computer. Starting Giga Pocket for TV Setup (For first time setup) Verify that the computer time and date settings as displayed in the taskbar are correct.
  • Page 31 Click Next. The wizard displays a dialog box that enables you to customize the channel listings. Click Auto Scan. You can view the channel reception in the pop-up TV Setup - Monitor window. TV Setup Wizard - Custom ize the channel listing If your computer is connected to the Internet, you can click Go to Web Site...
  • Page 32 Type in a password and click Finish. Setting up your display (monitor) When using Giga Pocket Personal Video Recorder, set your display settings as follows:  Colors—Use the default factory settings (32-bit).  Screen area—Set your video resolution to 1024 x 768 pixels. If you change the default settings, you may experience poor image quality on your display.
  • Page 33 Giga Pocket Giga Pocket enables you to watch a TV program on your computer display while recording it onto your hard disk drive. Using the Giga Pocket Slip Play feature, you can view a program from the beginning even while it is being recorded. Page 33...
  • Page 34 Starting Giga Pocket Click Start in the Windows taskbar, point to All Programs, point to Giga Pocket, then click Giga Pocket. The ® Giga Pocket window appears. Giga Pocket window The current television broadcast is displayed, based on the selected channel. Page 34...
  • Page 35 Using the TV/Recording deck and Playback deck Giga Pocket features two decks on the main interface window: the TV/Recording deck and the Playback deck. TV/Recording deck (detail) Use the TV/Recording deck to view programs and record Video Capsules. You can use the Playback deck of your Giga Pocket to play back a prerecorded Video Capsule.
  • Page 36 Recording a Video Capsule Giga Pocket stores recorded images as Video Capsules. The Video Capsules provide file recording information, which can be viewed through Giga Pocket Explorer. Manage your Video Capsules with Giga Pocket Explorer. You cannot record a program into a previously recorded Video Capsule. All new content is recorded into a new Video Capsule.
  • Page 37  You record a TV channel that has no broadcast content.  You record video content from an old video tape with poor signal quality.  The on-screen display may shift and split under some circumstances. If this occurs, switch the TV/Recording deck and the playback deck, or switch the channel.
  • Page 38 Using the TV Program Web site Click Start in the Windows taskbar, point to All Programs, point to Giga Pocket, and then select Zap2it. You can also go directly to the Web site at http://www.sony.com/vaiotv. Timer Recording requires an Internet connection. See the section, Guide service, for information on setting up for first-time use.
  • Page 39 Timer Recording Wizard With the Timer Recording Wizard, you can set, adjust, and cancel the timer recording settings. Page 39...
  • Page 40 Using the Timer Recording Wizard Click Start in the Windows taskbar, select All Programs, then select Giga Pocket. Select Timer Recording Wizard. The Timer Recording Wizard dialog box appears. Tim er Recording Wizard Select the desired option from the Select Timer Recording Settings menu and click Next. Follow the on-screen instructions.
  • Page 41 automatically programmed into the appropriate Timer Recording Wizard fields. You can set the stop time for your timer recording and select the recording mode. The stop time is automatically programmed into the Timer Recording Wizard. Verify the stop time, choose a recording mode, and then click Next Recording Mode Description Standard Play (SP)
  • Page 42 Select a date for the recorded program to be automatically deleted from your hard disk drive, using the Expiration date of Video Capsule drop-down list. To maintain adequate space on your hard disk drive, Giga Pocket Personal Video Recorder enables you to set an expiration date for your Video Capsules to be automatically deleted.
  • Page 43 Additional information about the Timer Recording Wizard  Timer recording requires approximately 30 seconds (pre-recording) preparation time prior to beginning each recording session. Please keep this in mind when setting up multiple, back-to-back recording sessions. Giga Pocket software stops the current timer recording, pauses to prepare, and then begins the next timer recording according to the set start time.
  • Page 44: Timer Recording Manager

    Timer Recording Manager The Timer Recording Manager keeps track of all scheduled TV recordings. Your computer settings, by default, are set to start Timer Recording Manager automatically when the computer is turned on. Timer recordings are being performed when the Timer Recording Manager icon (Timer Recording Manager) is visible in the Windows taskbar.
  • Page 45 Using the Timer Recording Manager Click Start in the Windows ® Click Timer Recording Manager. The Timer Recording Manager dialog box appears:  Windows Stand by button—Places the Windows operating system into Stand by mode when the preset timer recording is set to begin, or if a Video Capsule is set to expire. Windows automatically starts and performs the appropriate action.
  • Page 46 Viewing your selected program recording schedule You can easily view the programs you have selected to record, using Giga Pocket Personal Video Recorder. The Timer Recording Manager feature enables you to change or cancel your timer recording at any time. To view your scheduled timer recordings, follow these steps: Double-click on the Timer Recording Manager icon Review your scheduled timer recordings and make any desired changes or cancellations.
  • Page 47 Cabinets. Giga Pocket Explorer enables you to play back Video Capsules using Giga Pocket. You can import MPEG files, that were created with compatible Sony applications, and export Video Capsules as AVI or MPEG files. Using Giga Pocket Explorer Click Start in the Windows taskbar, point to All Programs, point to Giga Pocket, point to Giga Pocket Explorer.
  • Page 48 Accessing the Click to DVD Help For additional information about using Click to DVD software features, follow these steps to access the Click to DVD Help. Click Start in the Windows taskbar, point to All Programs. Point to DVgate Plus and click DVgate Plus Help. Page 48...
  • Page 49 Recording Video Capsules onto recordable DVD media You can record Video Capsules to DVD-R/DVD-RW media with the Make DVD feature. The Click to DVD software must be installed in order to burn Video Capsules to recordable DVD media. From the Giga Pocket Explorer main window, select the Video Capsules you want to burn onto a DVD. On the Giga Pocket Explorer Toolbar, click Make DVD.
  • Page 50 Exporting Video Capsules You can export your Video Capsules as MPEG-1, MPEG-2, or AVI file formats for viewing on external media. In the list area, right-click the Video Capsule you want to export. A shortcut menu appears. Select Export. The Export dialog box appears. Export dialog box Enter an output name for the file you want to export and specify the location for the exported file.
  • Page 51 Using Network Cabinets Giga Pocket Explorer enables you to connect to Video Capsules in network cabinets located on other computers in the network. These network cabinets can be accessed through the Giga Pocket Explorer main window when you are connected to the network.
  • Page 52 Handheld personal entertainment organizers provide a rich and compelling handheld computing experience. Powered by the Palm operating system, the CLIÉ handheld is ready to deliver music and video with amazing clarity. For more information on this exciting device, go to the Sony Style Web site at http://sonystyle.com/vaio/clie. Page 52...
  • Page 53 Starting CLIÉ Converter Click Start in the Windows taskbar and point to All Programs. Point to Giga Pocket, point to Plug-ins, and then click CLIÉ Converter. The Giga Pocket -> CLIÉ Converter dialog box appears. Giga Pocket - > CLIÉ Conv erter m ain Page 53...
  • Page 54 Converting Video Capsules From the Giga Pocket -> CLIÉ Converter dialog box, click the Setting... button. The Settings dialog box appears. Enter your desired settings and click OK. Start Giga Pocket Explorer as follows: Click Start in the Windows taskbar, and then select All Programs. Select Giga Pocket, and then click Giga Pocket Explorer.
  • Page 55 Transferring converted video files to a Memory Stick media Insert a Memory Stick media into the Memory Stick media slot on your computer. ® From the Giga Pocket -> CLIÉ Converter main window, click to select the videos you want to transfer to the Memory Stick media.
  • Page 56 Glossary The most common terms for Giga Pocket Personal Video Recorder software are defined below. Cabinet A cabinet acts as a container for Video Capsules in Giga Pocket Explorer. A network cabinet is located on other computers in a network environment. CATV Refers to Community Access Television, otherwise known as cable television.
  • Page 57 Accessing the Giga Pocket Help For more information about Giga Pocket, follow these steps: Click Start in the Windows taskbar and point to All Programs. Point to Giga Pocket, point to Help, and then select Giga Pocket Help. Page 57...
  • Page 58: Internet Electronic Program Guide Service

    Internet Electronic Program Guide Service Internet Electronic Program Guide is a free, online service that enables quick and easy access to your local TV listings. You can use the Internet Electronic Program Guide service with your Giga Pocket Personal Video Recorder for a "one-click" set up of timer recordings and record your favorite TV programs Giga Pocket Personal Video Recorder must be set up and configured correctly before you can use the Internet Electronic Program Guide service.
  • Page 59 To set up your Internet Electronic Program Guide service You must be connected to the Internet, before setting up your Internet Electronic Program Guide service. Sony recommends using Microsoft Guide service. To set up Internet Electronic Program Guide service, follow these steps: Click Start in the Windows ®...
  • Page 60: Configuring Your Vaio Computer

    Configuring Your VAIO Computer This section provides basic information about managing your computer's hard disk drive performance, using i.LINK devices, Memory Stick media, PC Cards, and changing default settings.  About i.LINK Compatibility  About the Memory Stick Media Slot ...
  • Page 61 Sony used only to designate that a product contains an IEEE 1394 connection. The i.LINK connection may vary, depending on the software applications, operating system and compatible i.LINK devices. All products with an i.LINK connection may not communicate with each other.
  • Page 62 Connecting an i.LINK (IEEE 1394) device Use the symbol to locate the i.LINK port on your compatible i.LINK device and on your computer. Plug the i.LINK cable connector into this port. Plug the other end of the cable into the corresponding 4- or 6-pin i.LINK port on your computer. See the instructions that came with your i.LINK device for more information on installation and use.
  • Page 63: Vaio Action Setup

    VAIO Action Setup VAIO Action Setup manages the settings for your computer's Shortcut keys (S Keys). ® Page 63...
  • Page 64 Shortcut keys The programmable S Keys are set to launch the following applications:  S1 Help — VAIO Help and Support Center  S2 Mail — Microsoft Outlook ® ®  S3 Internet — Microsoft Internet Explorer ®  S4 Music — SonicStage ...
  • Page 65 Changing the settings of the S keys You can reprogram the S keys to launch other applications. Click Start in the Windows taskbar and select All Programs. Select S-key settings (VAIO Action Setup), then click VAIO Action Setup. You can also double-click Setup.
  • Page 66 About the Memory Stick Media Slot Your VAIO computer is equipped with a Memory Stick slot that supports certain types of Memory Stick media. ® ® ® Page 66...
  • Page 67 (MagicGate Memory Stick media) — Provides copyright protection with MagicGate technology. Authentication ensures that protected content is ® computers support Memory Stick PRO media for data ® software are not compatible with the new Memory Stick PRO media. Sony http://www.sony.com/pcsupport regularly for the latest information on Page 67...
  • Page 68 To insert a Memory Stick media Insert the Memory Stick media into the Memory Stick media slot, located on the left panel. ® Inserting a Mem ory Stick m edia If the media does not insert easily, remove it from the slot and verify that it is not upside-down or backwards. Carefully reinsert the Memory Stick media, but do not force it into the slot.
  • Page 69 To remove a Memory Stick media A small portion of the Memory Stick Press the extended Memory Stick media to release it from the Memory Stick slot. The media extends further, enabling you to grasp it. Rem ov ing a Mem ory Stick Media Carefully remove the Memory Stick media from the slot.
  • Page 70 Protecting data on Memory Stick media from accidental changes Memory Stick media contain a write-protect tab. The write-protect tab prevents accidental changes to information recorded on your Memory Stick media. When you slide the write-protect tab to the LOCK position, your Memory Stick media is write-protected.
  • Page 71 About the PC Card Slot Your computer has a card bus PC Card slot that supports Type I or Type II PC (PCMCIA) Cards. You do not need to shut down your computer when inserting a PC Card. For more information, see the instructions supplied with your PC Card. Page 71...
  • Page 72 Inserting a PC Card With the label facing up, insert the PC Card into the PC Card slot. Inserting a PC Card Push the PC Card gently into the slot. The card is automatically detected and the icon appears in the Windows If the PC Card does not insert easily, remove it from the PC Card slot and verify that it is not upside-down or backwards.
  • Page 73 Removing a PC Card Close all applications that may access the PC Card to avoid data loss. Double-click the Safely Remove Hardware icon in the Windows Click to select the name of the card that you want to eject and click Stop. The Stop a Hardware Device window appears.
  • Page 74 Upgrading and Maintaining your VAIO Computer In the future you may want to increase the functionality of your VAIO computer. This section provides information about upgrading and maintaining your system.  Overview  Installing Memory  Replacing the Lithium Battery ...
  • Page 75 Overview Sony recommends contacting your local dealer for upgrade or maintenance of your new computer. Your local dealer is knowledgeable of this specialized personal computer and familiar with the safety practices and regulatory compliance required for using and modifying electronic equipment.
  • Page 76 Before upgrading your computer The upgrading procedures described in this section assume that you are familiar with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment. Disconnect the computer from its power source and from telecommunications links, networks, or modems before you open the unit or follow any procedures described in this section.
  • Page 77: Installing Memory

    Installing Memory The amount of preinstalled memory may vary, depending on the system configuration you purchased. Your computer may ship with all available memory slots filled. See the online specifications sheet for details about the memory installed in your computer. Observe the proper safety precautions when you add or remove the memory in your computer.
  • Page 78 Removing the system unit cover Shut down your computer and turn off all peripheral devices, such as your printer. Unplug your computer and disconnect any peripheral devices. Locate and press the release button on the side of the system unit cover. Locating the cov er release button With the release button depressed, slide the cover to the right and lift away from the system unit.
  • Page 79 Removing a memory module Locate the memory module(s) you wish to remove. Push down on the latches, located on both sides of the module, to gently eject it from the slot. Rem ov ing a m em ory m odule Hold the module by the sides and store it in a static-free bag.
  • Page 80 Installing a memory module Remove the memory module from its anti-static package, handling it by the edges. Locate the notch on the bottom edge of the module and align the module to the open memory module slot. Installing a m em ory m odule Firmly insert the bottom edge of the module into the slot.
  • Page 81 Replacing the system unit cover Align the tabs on the cover to the tracks on the system unit's chassis. Gently slide the cover to the left, until the tabs lock the cover into place. Replacing the cov er Page 81...
  • Page 82: Replacing A Hard Disk Drive

    Replacing a Hard Disk Drive Your computer has an installed ATA-100, 3½-inch hard disk drive. Do not attempt to replace the hard drive. Contact your local dealer for replacement or upgrade of the hard disk drive. Page 82...
  • Page 83 From the list of accessories, locate the Partition Recovery ASSY and click the option, Add to Cart. Click Continue to Check Out, and follow the on-screen instructions to complete your purchase. If you are not able to access the Sony Direct Accessories and Parts Center Web site, contact a customer service representative at 1-800-488-7669.
  • Page 84: Replacing The Lithium Battery

    Dispose of the lithium battery properly. In some areas, the disposal of lithium batteries in household or business trash may be prohibited. You can return your unwanted lithium batteries to your nearest Sony Service Center or Factory Service Center. To locate a Service Center near you, visit the Sony Computing Web site at http://www.sony.com/pcsupport.
  • Page 85: Troubleshooting

    Troubleshooting This section describes how to troubleshoot common problems. You can also find helpful information on how to use your computer's hardware features and preinstalled software. Your computer may not be equipped with all of the features or software discussed in this section, depending on the system configuration purchased. ...
  • Page 86: About Vaio Computer Functions

    About VAIO Computer Functions My computer does not start.  Verify that the computer is plugged into a power source and that it is turned on. Check that the power indicator is lit on the front panel of the computer. ...
  • Page 87 About VAIO Computer Functions My computer does not start.  Verify that the computer is plugged into a power source and that it is turned on. Check that the power indicator is lit on the front panel of the computer. ...
  • Page 88 Why did my computer or software stop responding? You can try to locate and close the software application that has stopped responding. Press the Ctrl+Alt+Delete keys. The Windows Task Manager window appears. From the Applications tab, locate the application that has the status message, "Not responding." Select the application that has a Not Responding status and click End Task.
  • Page 89 Why does the Windows operating system stop responding during shutdown? The Windows operating system may not shut down properly for many reasons, including incompatible or conflicting drivers, damaged files, or non-responsive hardware. For troubleshooting information, you can search Windows Help. Click Start in the Windows taskbar and select Help and Support.
  • Page 90 Why is my system running slowly?  The system responsiveness varies depending with the number of applications that are open and running. Close any applications that you are not currently using.  Increasing the system memory may also help. For information on installing memory, please see the online VAIO User Guide.
  • Page 91 How do I change the video resolution of my display? Click Start in the Windows taskbar, and then select Control Panel. Select Appearance and Themes, and then select Change the screen resolution. Click the Settings tab. Change the Screen resolution and Color quality to the desired levels. Click Apply and then click OK.
  • Page 92 About Giga Pocket Personal Video Recorder This section describes how to troubleshoot common problems you may encounter when using Giga Pocket Personal Video Recorder functions. Many problems have simple solutions, so try these suggestions before you contact Sony Customer Support. Page 92...
  • Page 93 Why can't I see an image or an image that is displayed properly when I am using a VCR? Some images from an externally-connected video player device or a video game console, may not display or are not displayed correctly. These images include: ...
  • Page 94 Why does my Giga Pocket viewing window or the images played back from a Video Capsule, appear distorted or corrupted? There are some situations where screen or image distortion may occur, such as:  When you change the channel on the video player device. ...
  • Page 95 Why does my system seem to slow down when I play a Video Capsule? Your computer may respond slower if you try to play back a Video Capsule while recording a TV program with Giga Pocket. During a timer recording, Giga Pocket may interrupt or stop your Video Capsule playback to prioritize your computer's resources for the timer recording.
  • Page 96 Why did I get the error message, "Event buffer of audio overflow?" The timer recording may fail in certain situations, such as:  The coaxial cable (input) is disconnected after recording has started.  The TV channel has lost broadcast signal during the recording session. ...
  • Page 97 Why did my on-screen display shift or split? Your on-screen display may shift or split in rare instances. If this should occur, switch the TV/Recording deck and the playback deck, or try switching the channel. Your timer recording continues even if the on-screen display has shifted or split.
  • Page 98 Why did Giga Pocket stop allowing me to create new Video Capsules? You cannot create a new Video Capsule when the remaining free space on your hard disk drive reaches approximately 100 MB. Delete any unnecessary Video Capsules or files to increase the free space on your hard drive. Page 98...
  • Page 99 About Using the Optical Disc Drive(s) Your computer may not be equipped with all of the hardware features listed in this section. To view the specific hardware configuration for your system, see the online specifications sheet. Page 99...
  • Page 100 Why doesn't my optical drive tray open? To use the Eject button Make sure the computer is turned on. Press the Eject button on the drive. To use the My Computer icon Click Start in the Windows taskbar, then select My Computer. Right-click the appropriate optical drive icon.
  • Page 101 Why can't I play a DVD or CD media?  After inserting your CD or DVD, wait a few seconds for the system to detect it before trying to access it.  Confirm that the disc is in the tray with the label side facing up. ...
  • Page 102 Why isn't my DVD playing properly?  If a region code warning appears when you are using the DVD player application, it may be that the region code of the DVD you are trying to play is incompatible with the region code setting of your optical drive. A region code is listed on the disc packaging.
  • Page 103: About The Mouse And Keyboard

    About the Mouse and Keyboard Why doesn't my mouse work properly?  Confirm that the mouse is plugged securely into the mouse port. If you are using a USB mouse, verify that the mouse is plugged securely into the appropriate USB port. ...
  • Page 104 About the Mouse and Keyboard Why doesn't my mouse work properly?  Confirm that the mouse is plugged securely into the mouse port. If you are using a USB mouse, verify that the mouse is plugged securely into the appropriate USB port. ...
  • Page 105 How do I set up my mouse for left-hand use? Click Start in the Windows taskbar, then click Control Panel. Click Printers and Other Hardware, then click Mouse. The Mouse Properties dialog box appears. From the Buttons tab, select Switch primary and secondary buttons under the Button Configuration options. Click Apply, then click OK.
  • Page 106 Why doesn't my keyboard work properly?  Check that the keyboard is securely plugged into the keyboard port.  Save and close all open applications. Turn off your computer, wait approximately 10 seconds, and then restart your computer. T he V A I O "W" s eries c omputer has a built-in keyboard. Page 106...
  • Page 107: About The Modem

    About the Modem Why is my modem connection slow? Many factors can influence modem connection speed, such as:  Telephone line noise.  Incompatibility with other telephone equipment such as fax machines or other modems.  Internet Service Providers (ISP) connection capability may vary. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your ISP, check the following: ...
  • Page 108 About the Modem Why is my modem connection slow? Many factors can influence modem connection speed, such as:  Telephone line noise.  Incompatibility with other telephone equipment such as fax machines or other modems.  Internet Service Providers (ISP) connection capability may vary. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your ISP, check the following: ...
  • Page 109 Check that the access telephone number (POP) is correct.  All software applications that are preinstalled by Sony are compatible with your computer's modem. If you have installed other software, contact the software publisher for information on how to configure the software in order to recognize the modem.
  • Page 110 How do I change my modem to rotary or Touch-tone dialing? Click Start in the Windows taskbar, then click Control Panel. Click Printers and Other Hardware, then click Phone and Modem options. From the Dialing Rules tab, click Edit. The Edit Location dialog box appears. Select the Tone or Pulse option.
  • Page 111: About The Speakers

    About the Speakers Why is there no sound in any application?  Check that the speakers are plugged into the Headphones jack.  If your speakers have a mute button, verify that it is turned off.  If your speakers are powered by batteries, verify that the batteries are inserted properly and that they are charged.
  • Page 112 About the Speakers Why is there no sound in any application?  Check that the speakers are plugged into the Headphones jack.  If your speakers have a mute button, verify that it is turned off.  If your speakers are powered by batteries, verify that the batteries are inserted properly and that they are charged.
  • Page 113 About Using a Microphone Why doesn't my microphone work properly? Check that the microphone is plugged into the Microphone jack. Page 113...
  • Page 114 About Using a Microphone Why doesn't my microphone work properly? Check that the microphone is plugged into the Microphone jack. Page 114...
  • Page 115 Why is my microphone so sensitive to background noise? If you find there is too much background noise when you record sound, you should adjust the microphone by following these steps: Click Start in the Windows taskbar, then click Control Panel. Click Sounds, Speech, and Audio Devices, then click Sounds and Audio Devices.
  • Page 116: About Using Peripheral Equipment

    About Using Peripheral Equipment How do I install a printer?  Connect your USB or IEEE 1394 printer to the appropriate port on your computer's front, back or side panels your printer has a USB, IEEE 1394, or infrared connection, contact the printer manufacturer for information or updates that may be required for proper installation.
  • Page 117 About Using Peripheral Equipment How do I install a printer?  Connect your USB or IEEE 1394 printer to the appropriate port on your computer's front, back or side panels your printer has a USB, IEEE 1394, or infrared connection, contact the printer manufacturer for information or updates that may be required for proper installation.
  • Page 118 The connected printer does not function properly when the computer resumes from a power saving mode.  Clear the printer memory by turning the printer off for approximately 10 seconds, and then turning it back on.  If your printer does not resume normal operations, try restarting your computer. Page 118...
  • Page 119: Notes On Use

    Notes On Use The information in this section provides basic procedures for handling your system and common peripheral devices, using storage media, and locating upgrade procedures. A support resource listing is also provided to help you locate the appropriate support options. ...
  • Page 120: About The Power Source

    About the Power Source Before opening your computer, turn the system off and let it cool down for 10 minutes. This protects you against internal components that may be too hot to handle.  Your computer operates on 100-120 V AC 50/60 Hz only. ...
  • Page 121 About Giga Pocket Personal Video Recorder The information in this section provides general guidelines to follow when using Giga Pocket Display setup Always set up your display as follows, when you use Giga Pocket Personal Video Recorder software:  Color quality: Use factory default settings (32-bit). ...
  • Page 122: About Disposing Of The Lithium Battery

    Do not handle damaged or leaking lithium batteries. The lithium battery may explode if mistreated. Do not disassemble it or dispose of it in fire. Replace the battery with a Sony CR2032 lithium battery. Using a type of battery other than a CR2032 may present a risk of fire or explosion.
  • Page 123: About Handling The Computer System

    Your computer, keyboard, and mouse consist of high-precision electronic parts. Do not drop them or bump them against other objects.  Your Sony computer does not work with party lines, cannot be connected to a coin-operated telephone, and may not work with multiple telephone lines or a private branch exchange (PBX). ...
  • Page 124 About Handling a Monitor (Display)  DVD playback and certain video-related software may not function correctly when your monitor is set to a high refresh rate. If your monitor does not play back video content properly, try setting the display to a lower refresh rate.
  • Page 125 Memory Stick and Memory Stick PRO Currently, Sony SonicStage ® Sony suggests using only the MagicGate Memory Stick media to store and transfer any data created with SonicStage and OpenMG software.  Currently, the Memory Stick slot on VAIO control features of the new Memory Stick PRO media.
  • Page 126: Support Options

    Support Options Sony provides several options to help solve common problems or to locate support for your VAIO describes all available resources and offers suggestions on how to access this information for maximum results.  Immediate Help and Support ...
  • Page 127: Immediate Help And Support

    From the menu bar, click Help. The Help file appears. Y ou c an loc ate the online H elp for Sony s oftware applic ations by pointing to the individual applic ation's ic on and s elec ting H elp from the s ubmenu.
  • Page 128: Help And Support Resources

    Sony Computing Support Web site Online help and support are available 24 hours a day, seven days a week, when you visit the Sony Computing Support Web site. You can access the Web site at http://www.sony.com/pcsupport. The Sony Computing Support Web site provides: ...
  • Page 129 Brief description of the issue. For VAIO computers purchased in the U.S. and Canada, contact a Sony Support representative at 1-888-476-6972. ® T he s erial number is loc ated on the bac k panel of your c omputer. T he s erial number is on a white barc ode label.

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