Customer Assistance And Information - Cadillac 2004 DeVille Owner's Manual

Section 7
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text Telephone
(TTY) Users ...............................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Program for Persons with
Disabilities ..................................................7-5
Roadside Service ...........................................7-6
Courtesy Transportation ...................................7-7
Vehicle Data Collection and Event Data
Records .....................................................7-9

Customer Assistance and Information

Reporting Safety Defects ................................7-10
Reporting Safety Defects to the United States
Government ..............................................7-10
Reporting Safety Defects to the Canadian
Government ..............................................7-10
Reporting Safety Defects to General Motors .....7-11
Service Publications Ordering Information .........7-11
7-1