Canon NP6317 Service Handbook page 73

B. INCORRECT PAPER FEED OPERATION
1. Copy Paper
Cause/Problem
Procedure
area
Cassette 1
2
Copy paper 3
Hold-down
tabs
CHAPTER 6 TROUBLESHOOTING FEEDING PROBLEMS
Check
Is the copy paper positioned correctly un-
der the hold-down tabs?
Push the copy paper down in the cassette
and release it.
Does it rise smoothly?
Is paper recommended by Canon being
used?
Result Action
No Set the copy paper cor-
rectly.
No 1.Check the width of the
copy paper.
2.Check the position of
the side panels of the
cassette.
3.Measure the strength
of the paper-lifting
springs. If it is weak,
replace them.
No Suggest that the user use
paper recommended by
Canon.
Yes Check if the hold-down
tabs are deformed.
6-5