Alfa Romeo Giulia-GTA Owner's Handbook Manual page 158

NOTE If the SOS call button is pressed
by mistake, it is possible to press it
again within 10 seconds to cancel the
operation or press the cancel button on
the Connect system display.
Once the connection has been
established, the following data will
be automatically transmitted to the
Operations Centre, as authorised by the
customer:
indication that the occupant has made
an SOS call;
the brand of the car;
the most recent known GPS
coordinates of the car.
If you are able to speak to the operator,
do so through the car audio to provide
additional information about the request
for help.
If the system is unable to establish the
voice call, or the line disconnects due to
insufficient coverage, the SOS service
will try to call the operational centre
again for 5 minutes.
If the operational centre needs to
contact the car again, the system can
receive an incoming call, which will be
accepted automatically.
WARNING Once the service has expired,
you will not be put in contact with an
operational centre and the system
will alert you that the service is not
available.
156
WARNING Any malfunctions detected by
the SOS calling system will be notified:
during the start-up phase;
when the malfunction is detected;
by displaying a respective message on
the Connect system display. Contact
an Alfa Romeo Dealership as soon as
possible.
WARNING In the event of danger
(fire, visible smoke or hazardous road
conditions or dangerous positions), do
not wait for voice contact with the SOS
service operator, but exit from the car
immediately and go to a safe place, if in a
condition to do so.
WARNING Do not place network
antennas, CB radios or aftermarket
electrical equipment to avoid
interference. Such interference could
prevent the system form making the
emergency call.
WARNING Ignoring malfunction
warnings displayed by the Connect
system for a long time could lead to
being unable to make an SOS call when
needed.
Even if the SOS call system is fully
functional, factors outside the control
of FCA could interfere with or prevent
operation of the SOS call. Such factors
can be caused by the car electrical
systems not being intact, damage to
the SOS system during the accident,
obstructed or unavailable satellite
signals, network congestion, adverse
weather conditions, buildings, interfering
structures, tunnels, etc.
ASSIST CALL
(for versions/markets where provided)
Pressing the graphic buttons fig. 168
located on the display of the Connect
system makes a call to one or more of
the following services:
Roadside Assistance: if case of need,
a connection will be established with the
roadside assistance authority which will
receive the vehicle type and its position
directly. Additional roadside assistance
charges may apply.
Customer Care (for versions/markets,
where provided): Customer service to
provide support in case of problems to
the car.
NOTE The relative menus and the
Connect system status bar will change
display state depending on the actions
performed, and it will be possible to
monitor each stage of the assist call
(connection, duration, ending, connection
errors, etc.).
NOTE If the ASSIST call button is
pressed by mistake, the call can be ended
by pressing the cancel button on the
Connect system display.
Once the connection has been
established, the following data will be