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Denon AVR-3808CI Firmware Update

Denon AVR-3808CI Firmware Update

Denon avr-3808ci: release note
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There are now firmware updates available through our DPMS (Denon Product Management Server) for AVR-
3808CIs – USA and Canada models only (please verify serial numbers and firmware version numbers below).
These updates allow Denon to address certain operating issues, as well as adding new features and functionality. A
previous update was available only for limited number of units with operational issues, however for many AVR-
3808CIs to complete any current or future updates, the original update is included for those units that did not it from
the DPMS server directly or was applied at production, again please verify serial numbers and firmware version
numbers below.
We ask you thoroughly read and understand this entire document before starting any update procedure with your
AVR-3808CI. Thank you.
Firmware Update #1 Improvements:
1. In the GUI, under 'Network Info', the information was displayed incorrectly as the columns did not match up.
2. Auto Setup did not have the ability to handle a 6.1 speaker configuration, so it would lock up.
3. The Display screen would go blank shortly after showing the GUI.
4. RS-232/IP Protocol Fixes
a. Could not perform direct access to XM stations with the TFXMnnn command.
b. No response for commands, PSBAS, PSTRE OR PSxxx from the Ethernet port.
Serial Number Start of Factory Updated AVR3808CIs:
Firmware Version Numbers of Factory Updated AVR-3808CIs:
To read back the firmware version numbers, do the following:
1. Turn Master Power 'Off'
2. While holding down the 'Status' and 'Return' buttons on the front panel, press Master Power 'On'.
3. Release the 'Status' and 'Return' buttons. With each press of the 'Status' button, the following names and
version numbers are indicated on the front panel display of the receiver.
1
2
3
4
5
6
7
8
9
10
11
12
13
Power cycle the AVR to return to normal operation.
Questions or problems, please call Denon USA Customer Support @ 800-497-8921
AVR-3808CI FIRMWARE UPDATE AVAILABLE
NAME
Main
Sub
DSP1
DSP2
FPGA (Audio)
PLD (Video)
GUI Config
GUI Serial
DM850 FBL
DM850 BL
DM850 IMG
DM850 WEB
DM850 CNE
xxxxx09001 (only need the last 5 digits)
D37750004
B200707020733
I200709050353
W200709050354
C20070905
Page 1 of 6
VERSION
01.28
00.32
36.49
39.39
00.50
-
A070629B
P0007621
-

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Summary of Contents for Denon AVR-3808CI

  • Page 1 3808CIs – USA and Canada models only (please verify serial numbers and firmware version numbers below). These updates allow Denon to address certain operating issues, as well as adding new features and functionality. A previous update was available only for limited number of units with operational issues, however for many AVR-...
  • Page 2: Update Procedure

    You will be able to check via the units GUI at any time if a new update is available form the Denon Product Management Server with the completion of these updates. This update requires the unit to be reinitialized to start. This means all settings already done to the receiver will be deleted and must be reset upon completion of this update process.
  • Page 3 1. The Web Remote Browser is now fully functional. i. ‘Save and Load’ function added 2. Denon/Audyssey Pro Installer Program a. Function has been added Questions or problems, please call Denon USA Customer Support @ 800-497-8921 STEP FL DISPLAY INDICATION Please Wait…...
  • Page 4 8. When the update starts correctly, the GUI will shut off but the front panel display remains active to show progress of the update. Do not turn off power during the update. Questions or problems, please call Denon USA Customer Support @ 800-497-8921 UPDATE PROCEDURE #2...
  • Page 5 6. Release the ‘Status’ and ‘Return’ buttons. With each press of the ‘Status’ button, the following names and version numbers are indicated on the front panel display of the receiver. Questions or problems, please call Denon USA Customer Support @ 800-497-8921 STEP FL DISPLAY INDICATION Please Wait…...
  • Page 6 ‘Updating failed’ ‘Login failed’ ‘Connection failed’ ‘Server is busy’ ‘Regist failed’ Any questions or problems, please contact the Denon USA Factory Service Department at Questions or problems, please call Denon USA Customer Support @ 800-497-8921 DM850 FBL DM850 BL DM850 IMG...