Dell provides limited technical support for the computer and any "Dell-installed" software
and peripherals
manufacturer, including those purchased and/or installed through Dell Software and
Peripherals, Readyware, and Custom Factory Integration
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Definition of "Dell-Installed" Software and Peripherals
Dell-installed software includes the operating system and some of the application software
that is preinstalled on the computer during the manufacturing process (Microsoft Office,
Norton Antivirus, and so on).
Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay
or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers,
microphones for telephonic modems, docking stations/port replicators, networking
products, and all associated cabling are included.
Definition of "Third-Party" Software and Peripherals
Third-party software and peripherals include any peripheral, accessory, or application
software sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so
on). Support for all third-party software and peripherals is provided by the original
manufacturer of the product.
Contacting Dell
NOTE: Toll-free numbers are for use within the country for which they are listed.
To contact Dell electronically, you can access the following websites:
•
www.dell.com
•
support.dell.com (technical support)
•
premiersupport.dell.com (technical support for educational, government, healthcare,
and medium/large business customers, including Premier, Platinum, and Gold
customers)
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Appendix
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. Support for third-party software and peripherals is provided by the original
Repair services are provided pursuant to the terms and conditions of your limited warranty and any
optional support service contract purchased with the computer.
All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by
the standard Dell limited warranty for your computer. However, Dell also extends a parts replace-
ment program to cover all nonstandard, third-party hardware components integrated through CFI
for the duration of the computer's service contract.
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.