Dell Dimension 2350 User Manual
User guide
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Also See for Dimension 2350:
- Owner's manual (136 pages) ,
- User manual (90 pages) ,
- Setup manual (2 pages)
Table of Contents
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Dell™ Dimension™ 2350 Series
Technical Overview
Controls and Lights
Solving Problems
Advanced Troubleshooting
Technical Specifications
System Setup Program
Adding and Replacing Parts
Documentation
HINT:
A HINT indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Information in this document is subject to change without notice.
© 2002–2003 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dimension are trademarks of Dell Computer Corporation; Intel, Pentium, and Celeron are registered trademarks of Intel
Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain
jurisdictions.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision
Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited
viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
April 2003 Rev. A03
Tell Me How
help file.
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Table of Contents
Related Manuals for Dell Dimension 2350
Summary of Contents for Dell Dimension 2350
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Page 1: Abbreviations And Acronyms
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own. -
Page 2: Advanced Troubleshooting
If the power light is off, check the power BIOS failure has occurred. supply. If the problem persists, see "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance. See the safety instructions in your Owner's Manual, and then remove all cards. If the computer still ... -
Page 3: Beep Codes
1 long beep; Memory is detected, but is incompatible with the computer. 3 short beeps If you hear one of the following POST beep codes, see "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance. Code Cause 2 long beeps;... -
Page 4: When To Use The Dell Diagnostics
Problems" and run the Dell Diagnostics before you contact Dell for technical assistance. Running the Dell Diagnostics may help you resolve the problem without contacting Dell. If you do contact Dell, the test results can provide important information for Dell's service and support personnel. -
Page 5: What Is A Driver
4. When the tests are completed, if you are running the Dell Diagnostics from the ResourceCD, remove the CD. 5. Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. -
Page 6: Using System Restore
Device Driver Rollback System Restore does not resolve the problem, then reinstall the driver from the Dell Dimension ResourceCD: 1. With the Windows desktop displayed, insert the ResourceCD into the CD or DVD drive. If this is your first time to use the ResourceCD, go to step 2. -
Page 7: Resolving Software And Hardware Incompatibilities
5. Click Next. The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts. 6. After the computer restarts, click OK. To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration. Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and close all open programs. -
Page 8: Reinstalling Windows Xp
The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless instructed to do so by a Dell technical support representative. -
Page 9: Reinstalling Drivers And Software
5. Click Finish to complete the setup and remove the CD from the drive. Reinstalling Drivers and Software Reinstall the appropriate drivers. 2. Reinstall your virus protection software. See the documentation that came with the software for instructions. 3. Reinstall your other software programs. See the documentation that came with the software for instructions. Back to Contents Page ... -
Page 10: Finding Information For Your Computer
Latest drivers for my computer Dell Support website Answers to technical service and support questions The Dell Support website provides several online tools, including: Online discussions with other users and technical support Knowledge Base — hints, tips, and online courses Documentation for my computer Customer Forum —... -
Page 11: Printed Documentation
Downloading the Tell Me How Help File 1. Right-click the following link to the file: Dell Dimension 2350 Tell Me How (.chm) (579 KB). 2. Click Save Target As in Microsoft Internet Explorer or Save Link As in Netscape Navigator, and specify a location on your hard drive. - Page 12 Viewing the Tell Me How Help File 1. Click the Start button on the Windows desktop, point to All Programs® Accessories, and then click Windows Explorer. 2. Navigate to the directory in which you saved the Tell Me How help file. 3.
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Page 13: Adding And Replacing Parts
Back to Contents Page Adding and Replacing Parts Dell™ Dimension™ 2350 Series Shutting Down the Computer Floppy Drive Removing the Computer Cover Replacing the CD/DVD Drive Looking Inside Your Computer Adding a Second CD/DVD Drive Adding or Removing Cards Replacing the Microprocessor Adding Memory Replacing the System Board... -
Page 14: Looking Inside Your Computer
8. Place the computer cover on a level surface. Looking Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions provided in your Owner's Manual. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. Adding or Removing Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions provided in your Owner's Manual. - Page 15 CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. Remove the computer cover. NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer.
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Page 16: Removing Cards
You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your computer, look under "Memory" in "Technical Specifications." HINT: Memory purchased from Dell is covered under your computer warranty. Shut down the computer through the Start menu. -
Page 17: Removing The Front Panel
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components. 6. -
Page 18: Replacing The Front Panel
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. Remove the computer cover. NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. -
Page 19: Hard Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions provided in your Owner's Manual. Shut down the computer through the Start menu. 2. Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now. - Page 20 NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. NOTICE: When you unpack the drive, do not set it on a hard surface, which may damage the drive. Instead, set the drive on a soft surface, such as a foam pad, that will sufficiently cushion it.
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Page 21: Floppy Drive
15. See the documentation that came with the drive for instructions on installing any software required for drive operation. Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions provided in your Owner's Manual. Shut down the computer through the Start menu. - Page 22 8. Connect the floppy-drive power cable to the back of the drive. NOTICE: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1"). 9. Connect the data cable to the back of the drive and to the floppy drive connector on the system board.
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Page 23: Replacing The Cd/Dvd Drive
Before you begin any of the procedures in this section, follow the safety instructions provided in your Owner's Manual. HINT: Drives sold by Dell come with their own operating software and documentation. After you install a drive, see the documentation that came with the drive for instructions on installing and using the drive software. - Page 24 Before you begin any of the procedures in this section, follow the safety instructions provided in your Owner's Manual. HINT: Drives sold by Dell come with their own operating software and documentation. After you install a drive, see the documentation that came with the drive for instructions on installing and using the drive software.
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Page 25: Replacing The Microprocessor
Remove the computer cover. NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components. Remove the front panel. - Page 26 NOTICE: Do not discard the original heat sink and securing clips unless you are installing a microprocessor upgrade kit from Dell. If you are not installing a microprocessor upgrade kit from Dell, reuse the original heat sink, blower, and securing clips when installing your new microprocessor.
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Page 27: Installing The Microprocessor
Be careful not to bend any of the pins when you unpack the microprocessor. Bending the pins can permanently damage the microprocessor. 1. Unpack the new microprocessor. If any of the pins on the microprocessor appears to be bent, see "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance. -
Page 28: Replacing The System Board
12. Connect your computer and devices to electrical outlets, and turn them on. If you are installing a microprocessor replacement kit from Dell, return the original heat-sink assembly and microprocessor package to Dell in the same package in which your replacement kit was sent. Your microprocessor replacement kit should include a replacement microprocessor heat sink and one replacement securing clip. -
Page 29: Installing The System Board
12. Lift the system board out from the computer. 13. Place the system board that you just removed next to the replacement system board. Visually compare the replacement system board to the existing system board to ensure that you have the correct part. Installing the System Board 1. -
Page 30: Replacing The Battery
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. Remove the computer cover. NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. -
Page 31: Replacing The Computer Cover
5. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. Remove the computer cover. -
Page 32: Solving Problems
If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery. If the battery still does not work properly, contact Dell (see "Contacting Dell" in your Owner's Manual for the correct number to call). Drive Problems Floppy drive problems ... -
Page 33: E-Mail, Modem, And Internet Problems
NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the heads, which can render the drive inoperable. Clean the drive — Use a commercially available cleaning kit. CD drive problems HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. ... -
Page 34: Error Messages
Operating system not found — Contact Dell (see "Contacting Dell" in your Owner's Manual for the correct number to call). The file being copied is too large for the destination drive —... -
Page 35: A Program Crashes Repeatedly
Go to support.dell.com for help with general usage, installation, and troubleshooting questions.The support website offers several different tools to help you, such as Dell Forum—a chat room where you can communicate with other Dell customers about their computers and gain access to technical support through e-mail. See "Dell Support Website" in your Owner's Manual for more information about the website. -
Page 36: Keyboard Problems
Messages appear stating that the computer is not operating at maximum performance. Errors occur and programs crash for no apparent reason. Nothing displays on the monitor. Remove any recently added hardware to see if it resolves the conflict — If removing the hardware resolves the conflict, see the hardware documentation for configuration and troubleshooting instructions. -
Page 37: Power Problems
Multiple power strips connected to the same electrical outlet Printer Problems HINT: Dell does not cover the printer's warranty. If you need technical assistance for your printer, call the printer's manufacturer. See the printer documentation for the correct phone number. ... -
Page 38: Scanner Problems
See the printer documentation for instructions. Scanner Problems HINT: Dell does not cover the scanner's warranty. If you need technical assistance for your scanner, call the scanner's manufacturer. See the scanner documentation for the correct phone number. Check the scanner documentation —... -
Page 39: Video And Monitor Problems
3. Click the Hardware tab. 4. Double-click the name of your CD drive. 5. Click the Properties tab. 6. Uncheck the Enable digital CD audio for this CD-ROM device box. Video and Monitor Problems If the screen is blank HINT: See the monitor documentation for troubleshooting procedures. -
Page 40: Technical Specifications
Back to Contents Page Technical Specifications Dell™ Dimension™ 2350 Series Microprocessor Audio System Information Network Expansion Bus Controls and Lights Memory Power Drives Physical Ports and Connectors Environmental Video Microprocessor Microprocessor type Intel® Pentium® 4 that runs at 1.80, 2.00, 2.40, or 2.50 GHz internally and 400 MHz externally;... - Page 41 Ports and Connectors Externally accessible: Serial 9-pin connector; 16550C-compatible Parallel 25-hole connector (bidirectional) Video 15-hole connector Keyboard 6-pin mini-DIN connector Mouse 6-pin mini-DIN connector two front-panel and four back-panel USB 2.0– compliant connectors Network RJ-45 connector Audio three back miniature connectors for line-in, line-out, and microphone Headphone one front miniature connector for line-out...
- Page 42 Maximum shock: Nonoperating (half-sine pulse) 105 G, 2 ms Nonoperating (faired-square 32 G with a velocity change of 596.9 cm/sec (235 wave) inches/sec) Back to Contents Page ...
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Page 43: Entering The System Setup Program
To change the system configuration information after you add, change, or remove any hardware in your computer To set or change user-selectable options, such as the user password Dell recommends that you write down the system setup program screen information for future reference. The system setup screens are organized as follows: The top of the screen has a menu bar for accessing the main program screens. -
Page 44: Advanced Screen
Option Function Date Resets the time on the computer's internal calendar. Time Resets the time on the computer's internal clock. BIOS Version Displays the version of the BIOS being used. Processor Type Displays the type of microprocessor installed. Processor Speed Displays the internal speed of the microprocessor. -
Page 45: Peripheral Configuration Submenu
Event Log Displays the Event Log Configuration submenu. Configuration Peripheral Configuration Submenu Option Function USB Controller Sets the USB controller to either Enabled (default) or Disabled. Legacy USB Support Set to Disabled if legacy USB support is not desired. Enabled (default) allows support for legacy USB. Integrated Audio Sets the integrated audio controller to either Enabled (default) or Disabled. -
Page 46: Ide Primary Master Submenu
IDE Primary Slave Identifies the second drive attached to the primary IDE interface, usually a second hard drive. The format of this submenu is the same as the one described in "IDE Primary Master Submenu." IDE Secondary Identifies the first drive attached to the secondary IDE interface, if there is one. The format of this submenu is the same as the one Master described in "IDE Primary Master... -
Page 47: Event Log Configuration Submenu
Diskette Write Protects a floppy disk from being written to when set to Enabled. When this option is set to Disabled (default), the floppy disk is not Protect protected unless the write-protect tab is in place. Event Log Configuration Submenu ... -
Page 48: Boot Screen
Option Function Quiet Boot Enabled (default) displays the DELL logo during POST. Disabled displays the normal POST messages. Quick Boot When set to Enabled, this option shortens POST by eliminating some tests. If set to Disabled (default), all POST tests occur. -
Page 49: Exit Screen
Hard Disk Boot Priority Sets the hard drive boot priority. Options are Pri.M (device name) (default) and Bootable Add-in Cards. Exit Screen Option Function Exit Saving Changes Saves any changes you have made, exits the system setup program, and restarts the computer. Exit Discarding Discards any changes you have made, exits the system setup program, and restarts the computer. -
Page 50: Clearing Cmos
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 11. Turn off any attached devices and disconnect them from their electrical outlets. 12. Disconnect the power cable from your computer, and then press the power button to ground the system board. Remove the computer cover. -
Page 51: Technical Overview
Back to Contents Page Technical Overview Dell™ Dimension™ 2350 Series Internal View System Board Connectors and Sockets Power Supply DC Connector Pin Assignments Internal View CAUTION: Before you begin any of the procedures in this section, follow the safety instructions provided in your Owner's Manual. -
Page 52: Power Supply Dc Connector Pin Assignments
Power Supply DC Connector Pin Assignments DC Power Connector P1 Pin Number Signal name 18-AWG Wire +3.3 VDC Orange +3.3 VDC Orange Black +5 VDC Black +5 VDC Black POK* Gray +5 VFP Purple +12 VDC Yellow +3.3 VDC Orange –12 VDC* Blue Black... - Page 53 DC Power Connector P8 Pin Number Signal Name 18-AWG Wire Black Black +12 VDC Yellow +12 VDC Yellow Back to Contents Page ...
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Page 54: Controls And Lights
This label lists your computer's service tag and your Express Service Code (if applicable). If you call Dell technical support, use your Express Service Code to route the call directly to the correct support personnel. The Dell technical support staff will ask for your service tag. -
Page 55: Back View
Back View mouse connector Plug a standard mouse into the green mouse connector. Turn off the computer and any attached devices before you connect a mouse to the computer. If you have a USB mouse, plug it into a USB connector. diagnostic lights (4) Use the lights to help you troubleshoot a computer problem based on the diagnostic code.