Polycom SoundStation IP 5000 Quick Start Manual page 4

Quick Start Guide: Polycom 5000 SoundStation IP Phone
Transfer Calls
Consulted Transfer
1. Press the Trans soft key during a call. The active call is placed on hold.
2. Dial the party to whom you want to transfer the call.
3. After speaking with the second party, press the Trans soft key to complete the transfer.
Blind Transfer
1. Press the Trans soft key during a call.
2. Press the Blind soft key.
3. Enter the extension of the number to which you want to transfer.
Transfer to Voice Mail
1. Press the Trans soft key during a call.
2. Enter *55.
3. At the prompt, enter the extension of the party to which you want to transfer and press the # key.
Note: Press the Cancel soft key to cancel transfer and resume the call.
Forward Calls
You can configure this feature on the My Phone dashboard. Refer to the
information. Call Forwarding is not available on shared lines.
Enable
1. Press the Forward soft key from the idle screen.
2. Select a forwarding type: Always, No Answer, or Busy.
3. For No Answer, select the number of rings before forwarding.
4. Enter the number to which calls should be forwarded.
5. Press the Enable soft key.
Disable
6. Press the Forward soft key from the idle screen.
7. Select the forwarding type to be disabled.
8. Press the Disable soft key.
4
Call Forwarding User Guide for more