Samsung SM-J260M/DS User Manual page 89

Appendix
The battery does not charge properly (For Samsung-approved
chargers)
• Ensure that the charger is connected properly.
• If the battery terminals are dirty, the battery may not charge properly or the device
may turn off. Wipe both gold-coloured contacts and try charging the battery again.
The battery depletes faster than when first purchased
• When you expose the device or the battery to very cold or very hot
temperatures, the useful charge may be reduced.
• Battery consumption will increase when you use certain features or apps, such
as GPS, games, or the Internet.
• The battery is consumable and the useful charge will get shorter over time.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the
camera app. If you receive error messages when launching the camera, try the
following:
• Charge the battery.
• Free some memory by transferring files to a computer or deleting files from your
device.
• Restart the device. If you are still having trouble with the camera app after trying
these tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
• The quality of your photos may vary, depending on the surroundings
and the photography techniques you use.
• If you take photos in dark areas, at night, or indoors, image noise may occur or
images may be out of focus.
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