Huawei Y360-U03 Faq
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Huawei Y360-U03 Faq

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HUAWEI
Smartphone FAQ
Issue
01
Date
2015-01-21
华为终端公司
Y360-U03/U23/U31/U61

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Summary of Contents for Huawei Y360-U03

  • Page 1 HUAWEI Y360-U03/U23/U31/U61 Smartphone FAQ Issue Date 2015-01-21 华为终端公司...

  • Page 2: Table Of Contents

    HUAWEI T8833 智能手机 FAQ Catalogue 1 Basics ..........................7 1.1 What Color does the Color Scheme Support?................7 1.2 Selling Information ........................7 1.3 Key Functions ..........................8 1.4 Install the Phone ......................... 9 1.4.1 Remove the Battery Cover ....................9 1.4.2 Install the SIM Cards ......................
  • Page 3 HUAWEI T8833 智能手机 FAQ 1.9.1 Sending a MMS .........................18 1.9.2 The Reasons for MMS Sending/Receiving Failure, and Solutions ........18 1.9.3 Whether the MMS is Restricted by File Size/Video Format/Resolution and Other Factors ...19 1.9.4 The Storage Location of MMS’s Attachments ..............19 1.10 Music ............................20...
  • Page 4 HUAWEI T8833 智能手机 FAQ 1.20 Preset Applications/Versions List ....................29 2 Common Settings ......................30 2.1 Email ............................30 2.1.1 Email Settings........................30 2.1.2 Whether Support Viewing Emails Offline ................32 2.1.3 Gmail（Not Preset in Chinese Version, Reference Only） ..........32 2.1.4 How to Do when Cannot Sync Contacts or Calendar? ............32 2.2 WLAN Settings ...........................33...
  • Page 5 2.16.1 The usage of security guard .....................59 2.16.2 How to use Huawei security guard? .................60 2.16.3 The encryption of mobile phone security guard..............60 2.17 The usage of Huawei security guard backlist ................60 文档版本 01 (2012-11-30) 内部公开 第 5 共 70...
  • Page 6 HUAWEI T8833 智能手机 FAQ 2.18 Weather clock ..........................60 2.19 Developer options ........................61 2.20 Time synchronization ........................62 2.21 Connect to PC as a U disk......................63 2.22 Release mobile phone internal storage ..................63 2.23 Adjust screen brightness ......................63 2.24 Power-saving of the phone keypad backlight ................64 2.25 Setting flight mode ........................64...

  • Page 7: Basics

    Supports 2 colors, Black and White. 1.2 Selling Information Y360-U03 is a UMTS/GSM/EDGE smart mobile phone with Android 4.4 operation system and above. MTK MT6582V Quad-cord platform, 4.0 inch HD IPS display screen, GF capacitive two points touchscreen, 500W AF rear camera, 200W front camera, high-speed USB port, supports Proximity/Light/Gravity-sensor, Dual card, 1730mAH battery, FM, Bluetooth, Wi-Fi, and GPS.

  • Page 8: Key Functions

    HUAWEI T8833 智能手机 FAQ 1.3 Key Functions In the power off status, press and hold to power on your mobile phone. In the power on status, press and hold to open options menu. In the power on status, press to lock or awake the screen.

  • Page 9: Install The Phone

    HUAWEI T8833 智能手机 FAQ 1.4 Install the Phone 1.4.1 Remove the Battery Cover 1.4.2 Install the SIM Cards 1.4.3 Install the microSD Card 文档版本 01 (2012-11-30) 内部公开 第 9 共 70...

  • Page 10: Install The Battery

    HUAWEI T8833 智能手机 FAQ 1.4.4 Install the Battery 1.5 Home Screen 1.5.1 Quick Adding/Deleting a Home Screen Support quick adding/deleting a home screen: Touch and hold a blank area on home screen, touch + or x to add or delete a home screen.

  • Page 11: Editing Home Screens

    HUAWEI T8833 智能手机 FAQ 1.5.3 Editing Home Screens The home screen is main menu. Pinch two fingers together to enter editing mode. 1.5.4 How do Add Shortcut Icons to the Home Screen Touch the desired item and drag it to the blank area on the home screen.

  • Page 12: Import/Export The Contacts Via Sim Card

    HUAWEI T8833 智能手机 FAQ 2. Adding a Calls Datoutie Note: not support setting calls datoutie for SIM card contacts. Method 1: In the contacts list > open the contact details screen > touch the contact profile photo > Take photo or Choose photo from Gallery;...

  • Page 13: The Maximum Number Of Contacts

    HUAWEI T8833 智能手机 FAQ Export Phone Contacts to SIM Card People > Settings > Import/Export > Phone > select CU (if the SIM card is China Unicom) > select the desired phone contacts to copy > touch OK. 1.6.3 The Maximum Number of Contacts The max number of phone contact claims not less than 2000.

  • Page 14: How To Manager Contacts (Copy/Backup)

    HUAWEI T8833 智能手机 FAQ 1.6.5 How to Manager Contacts (Copy/Backup) Backup: In the contacts list > menu > Import/Export > select phone contact > SD card/Phone storage > select the desired contacts to copy > touch OK. 1.7 Messages 1.7.1 How to Switch Handwriting Input Method when Editing Message? Create a new SMS, touch input box to pop the virtual keyboard.

  • Page 15: Delete Or Lock Certain Messages In The Thread, Bulk Delete

    HUAWEI T8833 智能手机 FAQ 1.7.2 Delete or Lock Certain Messages in the Thread, Bulk Delete Under conversation view, in the messages list, touch and press to desired message, touch Lock to lock the message. In the message list, touch and hold a conversation, select the desired conversations, touch to delete.

  • Page 16: Way To Forward/Bulk Message And Save As Draft, Max Number For Bulk Message

    HUAWEI T8833 智能手机 FAQ 1.7.3 Way to Forward/Bulk Message and Save as Draft, Max Number for Bulk Message Forward: Under conversation view, in the messages list, touch and hold a desired message, select Forward to send the message to the designated contact.

  • Page 17: How Many Messages Can Be Saved On The Phone

    HUAWEI T8833 智能手机 FAQ 1.7.5 How Many Messages Can be Saved on the Phone? 10000 SMS per conversation, 1000 MMS per conversation.(This can be modified in Settings) There is no limitation to the SMS and MMS number, it is related to the rest storage space.

  • Page 18: 3For Dual Card-Dual Pass/Dual Card-Singel Pass Phone, When One Card Is Calling, What Will Prompt When Another Card Receving A Call

    HUAWEI T8833 智能手机 FAQ 1.8.3For Dual Card-Dual Pass/Dual Card-Singel Pass Phone, When One Card is Calling, What will Prompt when Another Card Receving a Call? This is dual card-sigle pass phone, no prompt for another card. 1.9 MMS 1.9.1 Sending a MMS Enter Messaging, select New message to create a new message;...

  • Page 19: Whether The Mms Is Restricted By File Size/Video Format/Resolution And Other Factors

    HUAWEI T8833 智能手机 FAQ Common saying 1: The recipient’s number is incorrect leads to the sending failure. Solution 1: Check whether the recipient’s number is correct. If incorrect, modify and then resend. Common saying 2: The MMS is more than 300KB leads to the sending failure.

  • Page 20: Music

    HUAWEI T8833 智能手机 FAQ 1.10 Music 1.10.1 Music Playing Interface All Songs: To show all music files saved on microSD card My Favorite: Add songs according to users’ preferences Playlists: Customize playlists Settings: Options for music player Album: Classified by album names, songs belong to the same album are stored in the same list.

  • Page 21: Play Mode

    HUAWEI T8833 智能手机 FAQ 1.10.3 Play Mode Order (default): Play the songs from the first to the last on the playlist, play one by one, and stop after the last song. Shuffle: Play the songs disordered on the playlist, stop when every song is played.

  • Page 22: Dafault Storage Path And Change Method For Camera/Video Files

    1.11.3 Dafault Storage Path and Change Method for Camera/Video Files For Y360-U03, cannot set the default storage path in camera. The path is the same as Settings > Storage > Default storage. When the default storage location is phone storage, the storage path for camera is Files >...

  • Page 23: Can Streaming Media Played Background During The Call? Can It Restore Automatically

    HUAWEI T8833 智能手机 FAQ 1.11.10 Can Streaming Media Played Background during the Call? Can it Restore Automatically? When connecting to a call, streaming media will stop automatically; No matter how long the call continues, after the call, you need to touch to play the streaming media manually.

  • Page 24: The Phone Cannot Be Searched By Other Bluetooth Device

    HUAWEI T8833 智能手机 FAQ Open Browser, enter any webpage, touch menu > Share page > Bluetooth. Enter People, touch menu > Share visible contacts > Bluetooth. 1.12.3 The Phone Cannot be Searched by Other Bluetooth Device Bluetooth disabled Solution: touch Settings > Wireless & Networks, open Bluetooth.

  • Page 25: The Effective Transmit Distance Of Bluetooth

    HUAWEI T8833 智能手机 FAQ Bluetooth is invisible after enabled Solution: touch Settings > Wireless & Networks > Bluetooth, touch menu, change the visibility timeout. 1.12.4 The Effective Transmit Distance of Bluetooth 10m. 1.12.5 The Reasons Cannot Connect to Other Bluetooth...

  • Page 26: Access To Internet While Connect Bluetooth And Compute, Transmit Files Via Bluetooth

    HUAWEI T8833 智能手机 FAQ Cannot search other phones Solution: Make sure other phones have turned on Bluetooth and are visible. Cannot search Bluetooth headset Solution: Make sure the headset is visible, related settings refer to the user manual for headset.

  • Page 27: Gps Navigation

    HUAWEI T8833 智能手机 FAQ 1.13 GPS Navigation 1.13.1 What Navigaiton Software does the phone has? Maps. 1.13.2 How to Deal with the Lost Navigation Application Data? How to Deal when Lost Authorized Files or Activation Code? Since the Maps in an online version, you can download again. No autorized files or activation code.

  • Page 28: Whether Support Downloading Themes? Whether Support Synamic Wallpapers

    HUAWEI T8833 智能手机 FAQ 1.15 Whether Support Downloading Themes? Whether Support Synamic Wallpapers? Not support downloading themes. Support dynamic wallpapers. The setting steps are: 1.16 Whether Support Video Call or Video Chat? Not support video call. The phone has front camera, you can have video chats via installing third-party applications such as QQ (version 2012 and above).

  • Page 29: Headset Line

    HUAWEI T8833 智能手机 FAQ 1.19 Headset Line The standard headset line sequence is the American line sequence, as the industry’s mainstream line sequence. The standard headset has hook key, press to answer or end call, also can play/pause music. no volume keys, but allows users to use the up/down key on other headset. Press up/down key to adjust call volume, control playing/pausing and adjust volume when playing music.

  • Page 30: Common Settings

    HUAWEI T8833 智能手机 FAQ Common Settings 2.1 Email 2.1.1 Email Settings Add an Email Account Home screen > Email. Select email type, none in the list you need, please select Others. Enter the log in interface, you can set the account manually or automatically.
  • Page 31 HUAWEI T8833 智能手机 FAQ -- Manual settings: Account setting interface > enter account name and password. Touch Manual setup. Touch POP3, enter server settings interface. Touch Next, enter the outgoing server settings interface. Touch Next, enter the receiving settings interface, select the receiving frequency of your email account.

  • Page 32: Whether Support Viewing Emails Offline

    HUAWEI T8833 智能手机 FAQ 3. Touch Next, enter email receiving settings interface and receiving frequency. 4. Touch Next, enter set email interface to create account name. 5. Touch Next, complete login and ether Inbox. For non-preset Email account, users can log in email service provider’s website to search during the login process.

  • Page 33: Wlan Settings

    HUAWEI T8833 智能手机 FAQ In the account settings interface, select Exchange, search the parameters from the email server provider’s website, and then finish login. On the home screen, select Settings > Corporate, select the check box beside the desired account, touch menu key > Sync now, sync the selected contents from the server to your phone.

  • Page 34: What Protocol Does Wlan Support? What Is The Transmission Rate

    HUAWEI T8833 智能手机 FAQ 2.2.2 What Protocol does WLAN Support? What is the transmission Rate? Support 802.11b/g/n. 2.2.3 Cannot Open Websites when Connected with WLAN Reasons: xDSL fails to dial. If the connected hotspot (such as wireless router) is using xDSL way to access to the Internet, when it fails to dial will lead the failure to access to the Internet.

  • Page 35: Cannot Search Wlan Signal

    HUAWEI T8833 智能手机 FAQ 2.2.4 Cannot Search WLAN Signal After enabling WLAN, it fails to search WLAN signal from wireless router. Other devices can search the signal, how to deal? Make sure the wireless router SSID is hide or not.

  • Page 36: Tethering & Portable Hotspot

    HUAWEI T8833 智能手机 FAQ 2.3 Tethering & Portable Hotspot The mobile phone W-Fi hotspot is that this phone turns on hotspot, other phones access to the Internet via connecting to this hotspot. Way to turn on: Settings > All > More > Tethering & portable hotspot > Portable Wi-Fi hotspot.

  • Page 37: Use Static Ip To Access To The Internet Via Wlan

    HUAWEI T8833 智能手机 FAQ 2.4 Use Static IP to Access to the Internet via WLAN Settings > Wi-Fi, touch the desired hotspot, select Show advanced options in the dialog box. Select Static in IP settings, input IP address (mostly are set as 192.168.1.**), Gateway (mostly are set as 192.168.1.1), and DNS (dns address).

  • Page 38: Settings Ringers

    HUAWEI T8833 智能手机 FAQ 2.6 Settings Ringers 2.6.1 Way to Set Default Incoming Call Ringtone Enter Settings > Audio Profiles > General > Edit > SIM 1/2 Phone ringtone. Select desired ringtone, and then touch 文档版本 01 (2012-11-30) 内部公开 第 38 共 70...

  • Page 39: Way To Set Incoming Call/Message Vibration

    HUAWEI T8833 智能手机 FAQ 2.6.2 Way to Set Incoming Call/Message Vibration Incoming call vibration: Audio Profiles > General > Vibrate. Message vibration: Messaging > Settings > Vibrate. 文档版本 01 (2012-11-30) 内部公开 第 39 共 70...
  • Page 40 HUAWEI T8833 智能手机 FAQ How to set music as incoming call/message ringtone? In Files, touch and hold a music file, select Set as, to set the music as SIM1/2 phone ringtone. 文档版本 01 (2012-11-30) 内部公开 第 40 共 70...
  • Page 41 HUAWEI T8833 智能手机 FAQ Enter Audio Profiles > General > Edit> SIM 1/2 Phone ringtone or Default notification > Media > More, select one music to set. 文档版本 01 (2012-11-30) 内部公开 第 41 共 70...

  • Page 42: How To Set Group Ringtone

    HUAWEI T8833 智能手机 FAQ 2.6.3 How to Set Group Ringtone? Not support 2.6.4 How to Cancel Touch Sounds? Enter Audio Profiles > General > Edit > Dial pad touch tones or Touch sounds. 2.7 Language and Input Settings 2.7.1 What Languages Does the Phone Support? How to Change Language? On the home screen, touch Settings >...

  • Page 43: Why Cannot Use Other Input Method After It Installed Successfully

    HUAWEI T8833 智能手机 FAQ 2.7.2 Why Cannot Use Other Input Method after It Installed Successfully? On the home screen, touch Settings > All > Language & input, select the installed input methods, then touch Default, select the input method in the list.

  • Page 44: The Default Input Methods

    HUAWEI T8833 智能手机 FAQ 2.7.4 The Default Input Methods Android Keyboard (AOSP), TouchPal X 2.7.5 How to Switch to Bihua Input Method? In the TouchPal X input method interface, touch and hold to show the list, select Bihua in the list.

  • Page 45: Internet-Related Settings

    HUAWEI T8833 智能手机 FAQ For TouchPal X, touch Settings > All > Language & input, touch beside TouchPal X, touch General settings > Keypress vibration, drag the slide to the left to cancel the vibration. 2.8 Internet-related Settings 2.8.1 Clear Cache and History of Phone Browser In the browser, touch menu key, select Settings >...

  • Page 46: Whether Support Login Online Banking

    HUAWEI T8833 智能手机 FAQ 2.8.4 Whether Support Login Online Banking Support. Need to install the corresponding clients. There may some problems when visit via the browser. Some banks’ login plug-in needs to run under Microsoft’s IE. 2.8.5 Save the Pictures on the Website In the browser, touch and hold the picture, select Save image.

  • Page 47: Set And Modify The Homepage

    HUAWEI T8833 智能手机 FAQ 2.8.6 Set and Modify the Homepage In the browser, touch menu key, select Settings > General > Set homepage. 2.8.7 Save my favorite website In the browser, touch menu key, , and click save for offline reading 文档版本...

  • Page 48: Phone Can't Online, Network Setting

    HUAWEI T8833 智能手机 FAQ 2.8.8 Phone can’t online, network setting Put in the SIM card, APN will configure network parameters automatically Way to check: enter into main menu, choose setting＞Setting All＞wireless& network＞ more…＞mobile network＞access point(APN) When the parameters are set to appear incorrect, you can touch the menu in the APN screen, choose Reset to restore the default settings.

  • Page 49: Check Or Cut Off Data Connection

    HUAWEI T8833 智能手机 FAQ Put down notification bar, touch the icon, turn on data service, the icon become highlight. 2.8.10 Check or cut off data connection Put down notification bar, check if the data icon is highlight. •if highlight , that means turn on; Touch to cut off.
  • Page 50 HUAWEI T8833 智能手机 FAQ Step2, touch “add new VPN”; Step3, enter the name and service address of VPN, touch save; 文档版本 01 (2012-11-30) 内部公开 第 50 共 70...

  • Page 51: Screen Lock Setting

    HUAWEI T8833 智能手机 FAQ Step4, touch “vpn”, and enter username and password, touch connect, if succeed, it will show “VPN connected”, if failed, please check the WIFI connection, service address, username and password. 2.9 Screen lock setting 2.9.1 How to use PIN to lock screen? Touch Setting＞Setting All＞Security＞Screen lock＞PIN.

  • Page 52: How To Set Face Unlock

    HUAWEI T8833 智能手机 FAQ 2.9.2 How to set face unlock Not support. 2.9.3 How to set screen pattern unlock? 1. Touch Setting＞Setting All＞Security＞screen lock＞pattern. 2. In the “choose your pattern” screen, slide your finger to connect few dots, and touch “next”.

  • Page 53: Whether The Phone Will Be Locked After Pattern Lock Consecutive Failed Several Times? How To Unlock When Forget The Pattern? Can We Unlock The Phone Through Gmail

    HUAWEI T8833 智能手机 FAQ 2.9.4 Whether the phone will be locked after Pattern lock consecutive failed several times? How to unlock when forget the pattern? Can we unlock the phone through GMAIL? Enter wrong pattern five times, there will be a warning to warn you, and the next time you can try to unlock the phone will be prolonged, but it will not be locked.

  • Page 54: Alarms

    HUAWEI T8833 智能手机 FAQ 2.10 Alarms 2.10.1 Add/Cancel alarms 1. Touch alarms 2. Touch alarms again to enter alarm screen 3. Choose “add alarm”, enter into alarm setting: 4. Touch “time” to set the time 5. Touch ”repeat” to set the repeat period 6.

  • Page 55: Apps

    HUAWEI T8833 智能手机 FAQ 2.11 APPs 2.11.1 Supported software formats, whether it support Java or not? Support all applications based on Java, if you want to install .jar and .jad applications, you need to install the Java simulator(Such as Jbed.apk, GZL-signed-Jbed.apk etc).

  • Page 56: The Common Third Party Application Problems

    HUAWEI T8833 智能手机 FAQ 2.12 The common third party application problems 2.12.1 QQ Whether to support the QQ backstage? Whether to support the QQ video? Whether to support sending pictures and download chat record? How to clean up the chat record information of the QQ account logging in the mobile phone? If the mobile phone is not preset QQ, download QQ from the internet and install.
  • Page 57 HUAWEI T8833 智能手机 FAQ  Restore Touch Utilities >backup, after local backup is starting, touch “restored data packet”, choose contacts, touch restore, you can also choose cover or uncover the former contacts. Make sure you have already backup before restore.

  • Page 58: Whether Support To Backup Group Contacts

    HUAWEI T8833 智能手机 FAQ 2.13.2 Whether support to backup group contacts Not support. 2.13.3 How to use cloud backup---backup and restore Not support. 2.13.4 What kind of data backup does mobile phone support? Mobile phone supports to backup contacts, multimedia data, applications and system data.

  • Page 59: Task Manager

    2.14.4 The related operation of task manager Do not preset task manager. 2.15 The functions of cloud services Do not support cloud services, Huawei UMTS phone supports cloud services, but TD-SCDMA phone doesn’t. Because Huawei cloud services is a management restriction to China mobile market.

  • Page 60: How To Use Huawei Security Guard

    Do not preset security guard. 2.16.3 The encryption of mobile phone security guard Do not preset security guard. 2.17 The usage of Huawei security guard backlist Do not preset security guard. 2.18 Weather clock 1. Main screen---weather--- pull down screen to refresh former weather 2.

  • Page 61: Developer Options

    HUAWEI T8833 智能手机 FAQ 3. If the current position does not match the default position, it will show two weather clock, touch the icon to set the default city 2.19 Developer options The user can touch the switch to open/close developer options.

  • Page 62: Time Synchronization

    HUAWEI T8833 智能手机 FAQ Mandatory GPU rendering: mandatory use of the GPU for 2D drawing Zoom Animation: control the zoom speed 10. The limitation of background processes: limit the number of background processes 11. Display all "Applications are not responding": display the "Applications are not responding"...

  • Page 63: Connect To Pc As A U Disk

    HUAWEI T8833 智能手机 FAQ 2.21 Connect to PC as a U disk Connecting mobile phone to computer through USB, it can identify micro SD card, but the storage of mobile phone cannot be identified. USB storage devices: used in XP system, copy files to mobile phone.

  • Page 64: Power-Saving Of The Phone Keypad Backlight

    HUAWEI T8833 智能手机 FAQ 2.24 Power-saving of the phone keypad backlight Not support 2.25 Setting flight mode 64. In the main menu, touch setting＞setting all＞more…, choose flight mode, turn on flight mode; cancel to turn off. 65. Turn on the flight mode by the shortcut switch 66.

  • Page 65: Hdmi

    Using low electric to charge will take more time. 2.34 The features of this phone Y360-U03/U23/U31/U61 is a digital mobile phone that supports UMTS / GSM / EDGE, above Android 4.4 operating system, MTK- MT6582V quad-core platform, 4.0-inch HD IPS LCM, GF...

  • Page 66: Others

    HUAWEI T8833 智能手机 FAQ OTHERS 3.1 Power saving tips  When you don’t use the phone, press the power button to turn off the screen.  Shorten the dormant time of screen: in the home screen, touch setting>setting all>display>dormant, set up the dormant time.

  • Page 67: What If The Phone Running Slowly

    HUAWEI T8833 智能手机 FAQ 3.3 What if the phone running slowly? If there are many programs running at the same time, you can turn off some programs running in the backstage. In the home screen, touch setting>setting all > application>running, select the applications and choose stopping.

  • Page 68: How To Judge Whether The Phone Has Been Rooted

    HUAWEI T8833 智能手机 FAQ 3.8 How to judge whether the phone has been rooted? Using the adb shell command to check, displaying $ indicate non-rooted, displaying # indicate rooted. 3.9 Whether to return zero after removing battery; whether to take the network flow if time set synchronization automatic Removing phone battery for more than 20 seconds, time will return to zero.

  • Page 69: Built-In Recorder

    3.14 The phone’s memory In fact, the actual physical ROM and RAM is consistent with the specifications like PC and PAD, and the system will occupy a part of them. The specification of Y360-U03 is 4G ROM+512M RAM. 4G ROM: Programs, files and database in the system will occupy this part of memory space, about 1.5G,...

  • Page 70: The Phone's Internal Memory And Micro Sd Card Remaining Storage Space

    HUAWEI T8833 智能手机 FAQ Galaxy Note total 713M C8950 total 627M T9200 total 656M T9510E total 713M T8950 In total 980M 3.15 The phone's internal memory and micro SD card remaining storage space In the home screen, choose setting>Storage, you can see the usage of storage space.

This manual is also suitable for:

Y360-u23Y360-u31Y360-u61

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