BT Synergy 2120 User Manual
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BT Synergy 2120 User Manual

BT Synergy 2120 User Manual

Digital cordless telephone featuring dect
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Synergy 2120
Digital cordless telephone featuring DECT
User Guide
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.

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Summary of Contents for BT Synergy 2120

  • Page 1 Synergy 2120 Digital cordless telephone featuring DECT User Guide This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks...
  • Page 2 Press to redial the last number called. Inserts a Pause when storing a number in the memory. Synergy 2120 Options Options Opens the set up menu. Confirms setting you want. Lets you make an internal call or transfer a call.

  • Page 3: At A Glance

    7. Handset number. Charging light Comes on when the handset batteries are being charged. Display symbols In use light Comes on when the line Synergy 2120 is in use. Charging Power light Comes on In Use while the mains power Power is switched on.
  • Page 4 Phone book Synergy 2120 Notepad Options HS setting Base setting Select base Show base Registration M E N U S T R U C T U R E Name: New entry Tel. number: Change entry Delete entry Dial entry Delete all...

  • Page 6: Table Of Contents

    In this guide At a glance Key features Introduction Unpacking your Synergy 2120 For your records Safety instructions Setting up Using your Synergy 2120 Making and receiving calls Using the notepad Using the phonebook Optional settings Additional features BT Select Services...

  • Page 7: Key Features

    With the maximum of five handsets registered to the base station, your Synergy 2120 lets you use all of them together. One handset can be making an external call while the other four handsets are being used to make separate internal calls.
  • Page 8 Notepad Saving you the need of a pen and paper, you can simply note down a phone number on your Synergy 2120 handset’s memory during a call. You can then look the number up later or add it to the phonebook.

  • Page 9: Introduction

    Introduction Your Synergy 2120 has been designed for ease of use and made to the high standards set by BT. Please read the instructions carefully before use and retain this user guide for future reference. DECT By purchasing the Synergy 2120 you...

  • Page 10: Unpacking Your Synergy 2120

    Unpacking your Synergy 2120 If anything is missing, please contact your place of purchase immediately. ● Synergy 2120 handset. ● Synergy 2120 base station. ● Handset Battery pack. ● Plug mounted, 13 amp mains adaptor. ● Telephone line cord ●...

  • Page 11: Safety Instructions

    Do not try to use any other power supply except the one provided, otherwise you may permanently damage your Synergy 2120. It may also invalidate approval of this apparatus. To get a replacement Synergy 2120 base station power supply unit – Item Code 871997 –...

  • Page 12: Setting Up

    Setting up Follow these steps to set up your Synergy 2120 ready for use. Plan the location of your Synergy 2120 Your Synergy 2120 works by sending and receiving radio signals between the base station and the handset. The strength of the signal can depend on where you site the base station.
  • Page 13 Charge the handset battery for at least 16 hours Before you use your Synergy 2120 for the first time, it is important to have the handset battery fully charged. We recommend that you leave the Synergy 2120 on charge for at least 16 hours.
  • Page 14 Connect the telephone line cord If you do not have modern phone sockets, call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct type. This is a chargeable service. Your Synergy is now ready for use.

  • Page 15: Using Your Synergy 2120

    Using your Synergy 2120 telephone To switch your handset ON and OFF Press buttons in the order shown Press and hold the button until the display goes blank. The handset is now off. Press the POWER again. You hear two beeps.
  • Page 16 To receive a call When the phone rings: the External screen shows Press the button to TALK answer the call If the handset is on the base, simply pick it up and talk. To adjust the earpiece volume During a call you can adjust the volume of the handset receiver.
  • Page 17 BT Select Services or those services available via your network provider. Dialling mode Your Synergy 2120 is preset to TONE dialling which most modern exchanges use. On some older exchanges or PBX’s it may be necessary to change the dialling mode to PULSE.

  • Page 18: Using The Notepad

    To exit the options menu at any time, press the button display returns to standby. Using the notepad You can store a telephone number in your Synergy 2120 notepad memory during a conversation. To store a notepad number (recall) Options Options...

  • Page 19: Using The Phonebook

    To store a notepad number in the phonebook You must include a name to go with the number. Options Until the display flashes Notepad Options Until the display flashes Save Display shows Options Use the keypad to enter the name you want. The number is stored in the Options phonebook.
  • Page 20 If you make a mistake, press button to delete the previous character. Options Display shows Tel. number: Enter the telephone number KEYPAD you want to store. To confirm. You can now Options store another entry. To enter a pause in a stored number When storing the number, press the...

  • Page 21: Optional Settings

    Optional Settings To adjust the handset ringer volume The volume levels range from where = maximum. The pre-set level is You can also set the handset to ring at different volumes for external calls and internal calls (i.e. calls from other handsets registered to the base station).

  • Page 22: Please Note

    To change your handset PIN If you change your handset PIN, keep a record of the new number by writing it in the space provided on page 8. Options Until display flashes HS setting Options Until the display flashes Change PIN Options Display shows HS PIN.

  • Page 23: Additional Features

    Additional features Direct call You can store an emergency contact number which will automatically be called when any button is pressed on the handset. For example, this can be useful for babysitters. Please note If you set direct call, you cannot call any other number from the handset.
  • Page 24 To cancel the direct call number Press twice in quick Options succession. To lock the handset against unauthorised use You can lock the handset so that NO ONE else can use it. Options Until the display flashes HS setting Options Until the display flashes HS lock Display shows...

  • Page 25: Room Monitor

    To select the language displayed. Room monitor If you have more than one handset registered to your Synergy 2120 base you can use your handsets as a room monitor. One handset should be placed in one room whilst the other handset should be carried with you or placed within your hearing distance.
  • Page 26 To switch off the room monitor On the handset in the room: Press the Options OPTIONS Press until the display flashes HS setting. Options Press until the display flashes Room Mon. Options Press until the display flashes OFF. To confirm the setting. Options On your handset: Press the...

  • Page 27: Bt Select Services

    BT Select Services If you are connected to a digital exchange, you can subscribe to a range of BT Select Services. If you wish to subscribe to any of these services contact us on Freefone 0800 800 152 business, 150 residential, 8am to 6pm, Monday to Friday.

  • Page 28: Base Station Settings

    Base station settings To adjust the base ringer melody You can use your handset to change the melody. Options Until the display flashes Base setting Options Enter the 4-digit base station PIN. Original setting 0000. Options Until the display flashes Base ringer Options Until the display flashes...
  • Page 29 To set the handset priority If you are using more than one handset on your base station, you can select one handset to ring before all the others. You can then set the number of rings it will make before the other handsets start ringing.
  • Page 30 To set call barring You can bar calls with up to five different prefixes, making it impossible to dial out if a telephone number is preceded by one of these prefixes. This could be an international dialling code or a premium rate service. You can also specify individual handsets on which you want to set call barring.
  • Page 31 To change the base station name If you choose to display the base station name on your handset (see above), you can give each base a different name. For example, ‘Office’ or ‘Home’. Options Until the display shows Show base Options Until the display shows Set new name...

  • Page 32: Using Additional Handsets

    As well as your original handset, you can register up to a further 4 additional handsets to your Synergy 2120 base station. The system allows internal calls between two handsets while a third is making an external call.
  • Page 33 Please note If the registration process fails, the handset display shows Not SUB and you should begin the process again. To de-register a handset Press buttons in the order shown You can use your handset to de-register another handset from a base station. You cannot de-register the handset you are using from the base station you are using.
  • Page 34 To hold a three-way conversation You can talk to one external call and another internal caller at the same time on your Synergy handset. During a call with an external caller: Your caller is put on hold and you hear a tone. Enter the handset number to KEYPAD which you want to transfer...

  • Page 35: Operating With Additional Base Stations

    Operating with additional base stations You can use up to five handsets on each Synergy 2120 base station, and up to four base stations with your handset to build up a comprehensive cordless telephone system. The handset supplied with each base station is already registered as HS1.

  • Page 36: Connecting To A Switchboard

    Connecting to a switchboard When connecting your Synergy 2120 to a switchboard/PBX, you may need to change the dialling mode from TONE to PULSE. To change the dialling mode The dialling mode is set to TONE when the product is supplied.

  • Page 37: Maintenance

    Maintenance General Simply clean your Synergy 2120 with a damp cloth (not wet) or an antistatic wipe. Never use a dry cloth as this may cause a static shock. Service Within guarantee If you experience a problem with your Synergy 2120 you should contact the...

  • Page 38: Help

    European community. Please note If your Synergy 2120 is connected to a switchboard/PBX, you may have to dial an access number before contact the emergency services. Some switchboards cannot dial out during a power failure.
  • Page 39 Sometimes, your Synergy 2120 can interfere with other electrical equipment if it is placed too close. It is recommended that you place your Synergy 2120 and other Synergy handsets at least one metre away from such appliances to avoid any risk of interference.

  • Page 40: Technical Information

    The Synergy 2120 has a REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless otherwise stated.

  • Page 41: Technical Specification

    Technical specification Standard Number of channels Radio frequency range Duplex method Channel spacing Bit rate Modulation Voice coding Transmitted power Range Power supply Power consumption base station Operating time, mobile unit (with fully charged battery) Permitted ambient conditions for operation (maximum) Permitted storage temperature Signalling method Signal key function...

  • Page 42: Index

    Index At a glance Base station additional change base station name handset display melody PIN number priority, handset register handset ringer volume select which base station Batteries charging helpline installing levels low warning performance replacing Building up a phone system all barring Call waiting Calls...
  • Page 43 5, 6 handset pre-set Power socket Power cable ecall Receive a call Redial REN (Ringer Equivalence Number) 38 Returning your Synergy 2120 Room monitor afety instructions Secrecy Select services call waiting Service Setting up Switchboard dialling mode connecting...
  • Page 44 npacking Unlock - handset Unlock keypad olume earpiece handset ringer base station ringer arnings Warranty...
  • Page 45 Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Designed by: The Art & Design Partnership Limited. Printed in China. Synergy 2120. Issue 1 (11/99) 4.4 Printed on paper which meets international environmental standards. CE compliant to 89/336/EEC (EMC Directive) &...

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