Remote Control; General - Toshiba 50L711U18 Manual

Remote control

Problem Solution
Remote
• Make sure that the power cord is
control does
plugged into a working outlet.
not work.
• Make sure that there are no
obstructions between the remote
control and the remote control
sensor on the front of the TV.
• Point the remote control directly at
the remote control sensor on your
TV. For the location of the remote
control sensor, see
remote control
• The supplied batteries are wrapped
tightly in clear plastic. Make sure
that you have removed this plastic
from the batteries.
• Make sure that the batteries are
installed correctly. See
remote control batteries
page 42.
• Replace dead batteries with new
batteries. See
control batteries

General

Problem Solution
No power.
• Make sure that the power cord
• Unplug the power cord, wait 60
• Other devices (for example, a
"No video" error
• Press INPUT and make sure that
message is
displayed.
• If you are using a cable or
Aiming the
on page 42.
Installing
on
Installing remote
on page 42.
is plugged into a working
outlet.
seconds, then plug the cord
back in and turn on your TV.
surround sound receiver,
external speakers, fans, or hair
dryers) may be interfering with
your TV. Try turning off one
device, at a time, then turning
on your TV to determine which
device is causing interference.
After you have determined
which device is causing
interference, move it further
from the TV to eliminate the
interference.
you have selected the correct
input for the device or service
you are trying to use.
satellite box, use the remote
that came with that box to
change channels.
50" / 55" 2160p (4K), 60Hz, LED Chromecast built-in TV
Problem
After Auto
Channel Search,
there are no
channels.
When I press
INPUT, I cannot
select my
device (it is
grayed out).
One or more
channels do not
display.
Password is lost.
Some settings
cannot be
accessed.
www.tv.toshiba.com
Solution
• Reception can vary by channel
depending on the broadcast
power level of a given station.
Contact your cable or satellite
TV provider.
• Make sure that the antenna or
cable/satellite TV is connected
securely to your TV.
• Try replacing the cable between
the antenna/cable or
cable/satellite box and your TV.
• Make sure that the video input
source for the device is not
hidden. See Labeling a video
input source on page 83.
• Make sure that the video input
sources are not locked. See
Locking video inputs
page 78.
• Make sure that the channels are
not blocked. See Locking
channels on page 78.
• Make sure that the channels are
not hidden. The channel may
have been deleted from the
channel list. You can tune to the
channel by pressing the
number buttons on the virtual
remote control or you can add
the channel back to the channel
list. See Hiding channels
page 73.
• If you are using a cable or
satellite box, use the remote
that came with that box to
change channels.
• Press INPUT and make sure that
you have selected the correct
input for the device or service
you are trying to use.
• If you forget your PIN, open the
screen where you enter your
PIN, highlight Cancel or Done,
then press INFO four times
within five seconds. The PIN is
cleared and you can enter a
new PIN. See Setting a new PIN
on page 74.
• If a setting is grayed, the setting
is not available in the current
video input mode (for example
TV mode). Change to a different
video input source. See
Selecting the video input
source on page 55.
on
on
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