Performing A Blind Transfer; Call Transfer To Voicemail; Using Network-Based Call Transfer - Cisco SPA525G2 Owner's Manual

You can cancel the transfer before the call connects by pressing the End Call
soft key.

Performing a Blind Transfer

Blind transfer allows you to transfer a call to another number or extension without
talking to that person first
To perform a blind transfer:
1. During a call press the right arrow on the Arrow Pad.
2. Press the BlindXfer button.
3. Enter the number to which you want to transfer the call and press.
At this point, the call is connected to the number to which you are transferring
them.

Call Transfer to Voicemail

You may transfer any caller to a specific voicemail box belonging to any other
user on the system.
1. Receive or place a call on your Desk Phone
2. Press Transfer soft key
3. Dial *99 followed by the extension number of the desired person and
press the Transfer soft key

Using Network-based Call Transfer

This call transfer method is used when you want to transfer a call without tying
up two lines on your phone system. It uses the Intermedia network to transfer
the call instead of the phone system.
1. Receive a call on your Desk Phone
2. Touch #5 to start the transfer (this will place your caller on
hold)
3. At the dial tone, enter the extension or phone number you
want to transfer the caller to
4. When the transfer party picks up the phone, touch #5 again.
5. All three of you will be connected.
6. You will need to press the Join soft key
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