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NS-22D420NA18
Problem
Solution
Double images.
• Use a highly directional outdoor
antenna or use a cable or satellite
box.
The picture has
• A few bright or dark spots on an LCD
a few bright or
screen is normal. It does not affect
dark spots.
the operation of your TV.
Video
• Make sure that your TV is not muted
description or
and the volume is turned up.
voice guide
• Make sure that the options listed
does not work.
under the Accessibility menu are
turned on. See
accessibility settings
• Video descriptions are not available
on all broadcasts.
• Some remote functions are not
narrated.
68
Adjusting
on page 62.
www.insigniaproducts.com
Problem
Solution
Good picture,
• Increase the volume.
but no sound.
• Make sure that the sound is not
muted.
• Make sure that you do not have
headphones connected. When
headphones are connected, no
sound comes from the TV speakers.
• Change to a different audio mode.
See the Audio Mode option in
Adjusting sound settings
page 46.
• If you are using a home theater
system, soundbar, or external
speaker system, make sure that it is
turned on and is not muted.
• If you are using a home theater
system, soundbar, or external
speaker system, make sure that you
have selected the correct output
mode.
• If you are using a home theater
system, soundbar, or external
speaker system and have connected
it with a digital audio cable, select
Digital Audio Format/Audio Delay
on the Audio menu, then set Audio
Format to PCM. See the Digital
Audio Format/Audio Delay option
in
page 46.
• Make sure that the audio cables are
connected correctly and securely to
your TV.
• Make sure that the antenna or cable
TV is connected correctly and
securely. See
satellite box
Connecting an antenna or cable TV
(no box)
• If you are using an antenna, the
digital channel signal may be low. To
check the digital channel signal
strength, see
signal strength
• If you are using an antenna and the
signal strength is low, adjust the
antenna or use a highly directional
outdoor antenna or set-top antenna
with a built-in amplifier.
• The audio cables you are using may
be bad. Try a new set.
Poor picture.
• Make sure that the room is not too
bright. Light reflecting off the
screen can make the picture difficult
to see.
• If an S-VHS camera or a camcorder is
connected while another connected
device is turned on, the picture may
be poor. Turn off one or more
devices.
on
Adjusting sound settings
on
Connecting a cable or
on page
16
or
on page 19.
Checking the digital
on page 52.
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