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iMedia Table Mount Computer Center with Video
Problem Solving
14 • iMedia Table Mount Computer Center w/Video: IM-TCCV
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
IM-TCCV Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
SOURCE LED
Not receiving power.
does not
illuminate.
Incorrect power supply.
Source is not selected.
No video output
Incorrect cable
displayed.
connection.
No audio output.
Incorrect cable
connection.
Video from RGB
Incorrect cable
source is garbled or
connections.
no output.
Button does not
Incorrect cable
function when
connection.
pressed.
Other functions
Incorrect connections to
operate, but does
projector.
not control the
projector.
Crestron IM-TCCV
CORRECTIVE ACTION
Verify that the iMedia cable
is connected to the
IM-TCCV.
Only use Crestron power
supplies.
Push a source button on the
IM-TCCV to select a source.
Verify computer cable
connection.
Verify video cable
connection.
Verify iMedia output cable
connection is secure.
Verify computer audio cable
connection.
Verify video input's audio
cable connection.
Verify 15-pin computer cable
connection. Verify iMedia
output cable connections.
Verify maximum iMedia cable
length. Adjust delay on iMedia
receiver.
Verify that the iMedia output
cable connection from the
IM-TCCV to the iMedia
receiver is secure.
Verify cable wiring and
connections between receiver
and projector.
Operations & Installation Guide – DOC. 6481
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