Troubleshooting Guide - The Singing Machine SML385UBK Instruction Manual

Troubleshooting Guide

Should this unit exhibit a problem, check the following before seeking service:
No Power
• Power is not on; press the ON/OFF button to turn power on.
• Confirm the AC adapter is connected securely to the back of the unit.
• Connect the unit to a different outlet.
No Sound – General
• MASTER VOLUME is set to minimum; raise volume.
• Correct Function was not selected; select using the CDG/USB/BT button.
• If using an external device, raise the volume.
• Check if the LINE IN jack is still connected by a cable.
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No Sound – If connected to a TV
• Volume on the TV is muted or too low.
• Correct source (usually AV) was not selected on the TV's menu.
Lyrics do not appear on the TV screen
• If connected to a TV, Video plug is not connected properly; see page E5.
• If connected to a TV, select the correct source on the TV (usually AV).
• The file/track being played is not a track recording with lyrics. These are the only files
that allow you to view the lyrics on the TV screen.
• Nothing will appear on the TV screen when using Line In or Bluetooth.
File(s) on USB Jack not playing
• The file is corrupted; replace the file.
• The file is not in a format this unit will play.
• The connected USB device is not supported by the product.
No sound from the microphone
• Make sure the microphone is firmly connected to the MIC 1 or MIC 2 jack.
• Make sure the ON/OFF switch on the Mic is set to the ON position.
• Make sure the mic's volume is not set too low.
• MASTER VOLUME is set to minimum; raise volume.
• Adjust the ECHO control past the mid point on the Singing Machine.
The Bluetooth device cannot be paired or connected with the unit
• You have not activated the Bluetooth function of your device; see page E16 or refer to
the Bluetooth device user's manual.
• The system is not in pairing mode; press the STOP/PAIR button to restart pairing.
The Music is not available on the unit after successfully connecting the Bluetooth
• Ensure your Bluetooth device can support the A2DP Bluetooth profile.
• The volume on the external Bluetooth device is set to low or muted; raise as desired.
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