Cannot Install The Printer Driver - Canon i860 Quick Start Manual

Troubleshooting

Cannot Install the Printer Driver

Problem Possible Cause
Cannot Install the Installation
Printer Driver procedure not
followed correctly
Other applications
running in the
background
Installation does
not start
automatically when
the CD-ROM is
inserted into the
drive
Installation CD-
ROM is not working
properly
Unable to proceed
beyond the Printer
Port Screen
66
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Follow the Easy Setup Instructions packaged with your printer for proper printer
driver installation.
If the installer was forced to be terminated due to an error, Windows may be
unstable. Remove the CD-ROM from the CD-ROM drive and restart your computer.
Reinstall the printer driver. If this problem persists, refer to your Windows
documentation for more information.
Other applications opened on your computer can interfere with the installation
routine. Close all open software applications before reinstalling the printer driver.
Refer to the Easy Setup Instructions for installing the printer driver.
If the printer driver installation did not start automatically when you inserted the
CD-ROM into the CD-ROM drive:
1. Click Start Start and select My Computer Start Start
2. Double-click the CD-ROM CD-ROM CD-ROM icon. CD-ROM
For non-XP Windows, open the My Computer
CD-ROM icon. CD-ROM CD-ROM CD-ROM
Double-click the CD-ROM CD-ROM icon on your desktop to start installation.
CD-ROM CD-ROM
Confirm that there are no problems with the Setup Software & User's Guide CD-
ROM .
Use Windows Explorer to confirm that the CD-ROM can be read.
Confirm that the CD-ROM CD-ROM icon is displayed on the desktop. CD-ROM CD-ROM
If there is any problem with the CD-ROM
Try This
My Computer. My Computer My Computer
My Computer window, and then double-click the My Computer My Computer
CD-ROM, contact the Customer Care Center. CD-ROM CD-ROM
Reinstall the printer driver. Reinstall the printer driver.
Reinstall the printer driver. Reinstall the printer driver.
1.Click Cancel Cancel. Cancel Cancel
2.When the Terminate Installation screen
is displayed, click OK
3.Click Exit Exit, then remove the CD-ROM.
Exit Exit
4.Turn the printer and the computer off.
5.Check the cable connection.
6.Restart the computer.
7.Carefully follow the procedures
described in the Easy Setup
Instructions and reinstall the driver.
OK.
OK OK