BenQ Portable Series User Manual
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BenQ Portable Series User Manual

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Digital Projector
User Manual
Portable Series | GV30
V 1.00

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Summary of Contents for BenQ Portable Series

  • Page 1 Digital Projector User Manual Portable Series | GV30 V 1.00...

  • Page 2: Product Support

    Please visit the website for the latest version of this document and other product information. Available files vary by model. 1. Make sure your computer is connected to the Internet. 2. Visit the local website from Support.BenQ.com. The website layout and content may vary by region/country. Search for your model’s user manual and related document.

  • Page 3: Q&A Index

    Q&A Index Start with the topics you are interested in: Setup How do I set up the projector and turn it on? Choosing a location Operations Calibration and Image Editing How do I adjust the focus of the projected image? Adjusting the projection angle Fine-tuning the image clarity Correcting keystone...
  • Page 4 Maintenance and Product Support What should I do if I don’t plan to use the projector for a long time? Storing the projector How do I clean my projector after outdoor use? Outdoor use Important safety instructions...

  • Page 5: Table Of Contents

    LED indicators ........................................18 Remote control........................................21 Installing/Replacing the remote control batteries ..................................23 Remote control effective range.......................................... 24 BenQ Smart Control (remote control app) ............................25 Installation ........................................27 Choosing a location ......................................27 Using the projector in an outdoor setting............................... 27...
  • Page 6 Installing the ATV dongle...................................... 28 Charging the battery ......................................31 Starting up the projector ..................................... 32 Shutting down the projector ....................................36 Adjusting the projected image ...................................37 Adjusting the projection angle ..........................................37 Fine-tuning the image clarity..........................................38 Correcting keystone.............................................. 39 Android TV ......................................40 The Android TV home screen..................................
  • Page 7 Navigating the settings menu .................................. 53 About the settings menu ..................................... 53 Using the Settings menu....................................54 Brightness................................................55 Picture Mode.................................................55 Sound Mode................................................55 Picture..................................................56 Installation................................................56 Power Mode................................................. 58 Focus ..................................................58 System..................................................59 Maintenance ....................................... 60 Care of the projector ......................................60 Cleaning the lens..............................................60 Storing the projector ..............................................60 Transporting the projector ...........................................61...
  • Page 8 Copyright ..........................................73 Disclaimer ..........................................73 Warranty..........................................73 Statement regarding hyperlinks and third-party websites ..........................74 7/18/2021...
  • Page 9 Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1.
  • Page 10 8. Do not place liquids near or on the projector. Liquids spilled into the projector will void your warranty. If the projector does become wet, disconnect it from the power point and call BenQ to have the projector repaired. 5. Do not block the vents holes while the projector is on (even in power-saving mode).
  • Page 11 Moisture condensation Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional Never operate the projector immediately after moving it from a cold service personnel. location to a hot location. When the projector is exposed to such a change in temperature, moisture may condense on the crucial internal parts.

  • Page 12: Package Contents

    Package contents Carefully unpack and verify that you have the items below. Some of the items may not be available depending on your region of purchase. Please check with your place of purchase. Standard accessories Remote Control GV30 Projector ATV Dongle (QS01) (with Two AAA Batteries) Power Cord Projector Base...
  • Page 13 Pick Carrying Bag Quick Start Guide Warranty Card Regulatory Statement (varies by region) • LED life results will vary depending on environmental conditions and usage. Actual product’s features and specifications are subject to change without notice. • Some of the accessories may vary from region to region. •...

  • Page 14: Introduction

    Introduction Projector exterior view Front, top, and left side view Connections on page 44 for connection details. 1. Hand strap Volume up button 3. Left speaker and vent 4. IO ports Ports on page 17 for details. Bluetooth button and LED Activates Bluetooth speaker mode.

  • Page 15: Rear, Bottom, And Right Side View

    Rear, bottom, and right side view 11. Right speaker and vent 12. Top speaker 13. Tripod screwhole Used to attached a tripod plate to mount the projector on a tripod. See Installing the projector on a tripod (purchased separately) on page 72 for details.

  • Page 16: Dimensions

    Dimensions 185.0 (W) x 185.0 (H) x 87.0 (D) mm (without base) 185.0 (W) x 195.8 (H) x 120.0 (D) mm (with base)

  • Page 17: Ports

    Ports 1. HDMI port (Version 1.4b) Used to connect video sources that support the HDMI interface. 2. USB-C port with DisplayPort functionality • Used to connect a USB-C storage device to project/broadcast media stored on the device. • Used to connect devices with DisplayPort functionality to project video from the device.

  • Page 18: Led Indicators

    LED indicators There is a multi-color power LED (1) and a blue/red Bluetooth LED (2) at the top of the projector. Refer to the table below for definitions of various LED behaviors. Power LED indicator Bluetooth LED indicator Scenario Status LED Behavior LED Behavior Powering on / off properly...
  • Page 19 Power LED indicator Bluetooth LED indicator Scenario Status LED Behavior LED Behavior Battery capacity = 60 - 100% Green - solid Power on Battery capacity = 21 - 59% Orange - solid Battery capacity ≦ 20% Red - flashing Battery Mode Battery capacity = 60 - 100% Green - breathing Standby...
  • Page 20 Power LED indicator Bluetooth LED indicator Scenario Status LED Behavior LED Behavior Driver board error Purple - solid Red- flashing Fan error Red - solid Red - flashing Error* Optical engine temperature error Red - flashing Red - solid Battery error Purple - flashing Red - solid G sensor error...

  • Page 21: Remote Control

    Remote control 1. Microphone Receives spoken commands for Google Assistant. Power Turns the projector off and on. FamiLand Launches the FamiLand app in Android TV. 4. Arrow buttons ( Left, Right, Down) Used as navigation buttons to select the desired menu items and to make adjustments. 5.
  • Page 22 Focus Adjusts the focus for the projector automatically. See Fine-tuning the image clarity on page 38 for more details. Keystone Adjusts the keystone for the projector. See Correcting keystone on page 39 Installation on page 56 for more details. 12. Prime Video Launches Amazon’s Prime Video streaming service.

  • Page 23: Installing/Replacing The Remote Control Batteries

    Installing/Replacing the remote control batteries Before you can begin to use the remote control, you must install the supplied batteries into the remote control. 1. Slide the battery cover outwards. When sliding the battery cover, do not try to pull the cover too hard as it is tethered to the remote control by a plastic band and cannot be completely removed. 2.

  • Page 24: Remote Control Effective Range

    Remote control effective range The projector has an IR remote control sensor located at the front of the projector with a range of 8 meters (~26 feet) at an angle of 30 degrees (left and right) and 20 degrees (up and down). Prior to remote control pairing process during the setup wizard (see for Starting up the projector on page details), the remote control can only be used either by pointing it directly at the IR sensor or by reflecting the IR signal off of a wall/screen, making sure that there are no obstacles between the remote control and the IR sensor on the projector.

  • Page 25: Benq Smart Control (Remote Control App)

    BenQ Smart Control (remote control app) The projector also supports the BenQ Smart Control app, which lets you transform your Android or iOS device into a remote control to control the projector via buttons and/or touch gestures. To begin using the BenQ Smart Control app: 1.
  • Page 26 • Tap Mouse to use touch gestures on your smartphone to control the cursor on the projector similar to a mouse.

  • Page 27: Installation

    Installation Choosing a location Before choosing an installation location for your projector, take the following factors into consideration: • Size and position of your screen • Electrical outlet location • Location and distance between the projector and the rest of your equipment •...

  • Page 28: Operations

    Operations Installing the ATV dongle 1. Remove the cap from the provided ATV dongle. 2. Place the projector on a flat and stable surface covered by a protective sheet with its right cover facing up. 3. Using the pick, pry open the right cover from the recess at its bottom side and then slide the pick counterclockwise around the right cover to release the cover from the projector.
  • Page 29 4. Remove the right cover from the projector. 5. Connect the power cable to the port on the side of the dongle and then insert the dongle into the ATV dongle port so that the logo side is facing up.
  • Page 30 6. Re-install the right cover onto the projector.

  • Page 31: Charging The Battery

    Charging the battery 1. Connect the adapter to the power adapter port. 2. Connect the power cord to the power adapter. 3. Connect the power cord to a power outlet. • The projector also supports charging via a power bank of USB Power Delivery capability with output power of at least 45W (15V, 3A). •...

  • Page 32: Starting Up The Projector

    Starting up the projector If you are starting up the projector for the first time, it is suggested that the projector is within range of a wireless access point (e.g. a router) with a stable Internet connection as some optional steps during the setup process require Internet access. 1.
  • Page 33 4. The fans will start operating and a start-up image will be shown while the projector warms up. This process may take a few minutes. The projector does not respond to further commands while it is warming up. 5. If you are starting up the projector for the first time, the projector’s setup wizard will appear to guide you through the initial hardware setup including selecting the system language and correcting keystone.
  • Page 34 • To find out how to quickly set up your Google account on the projector, scan one of the QR codes below based on your mobile device's operating system and watch the how-to video. • With iOS device https://www.benq.com/en-us/knowledge-center/knowledge/how-to-start-benq-smart-home-projector.html#S1 • With Android device https://www.benq.com/en-us/knowledge-center/knowledge/how-to-start-benq-smart-home-projector.html#S2...
  • Page 35 7. Once you’ve completed the Android TV setup wizard, the Android TV home screen will appear. You may enjoy streaming services now. See Android TV on page 40 for more information. Or you may connect a device to the projector to project video.

  • Page 36: Shutting Down The Projector

    Shutting down the projector 1. Press and hold the power button on the projector or remote control for over 3 seconds and the projector will shut down directly. Short pressing the power button on the projector or remote control will trigger a shutdown confirmation box. Under this condition, press the power button again to shut down the projector.

  • Page 37: Adjusting The Projected Image

    Adjusting the projected image Adjusting the projection angle The projector features a magnetic base that holds the projector and allows you to adjust the projection angle. Place the projector properly on the base and rotate the projector to adjust the projection angle. •...

  • Page 38: Fine-Tuning The Image Clarity

    Fine-tuning the image clarity To sharpen the picture, press the focus button on the remote control and the projector will automatically focus the image. • Do not look into the lens while the light is on. The strong light from the light may cause damage to your eyes. •...

  • Page 39: Correcting Keystone

    Correcting keystone The keystone effect refers to the situation where the projected image is noticeably wider at either the top or bottom. It occurs when the projector is not perpendicular to the screen. To correct the keystone effect press the keystone button on the remote control and then follow the on-screen instructions to make the adjustments.

  • Page 40: Android Tv

    Android TV Android TV is the projector’s operating system that allows you to project videos wirelessly and use streaming apps. The Android TV home screen Upon initial startup or when the input source is set to ATV the projector will display the Android TV interface. If the projector is projecting from a source, you can return to Android TV by pressing on your remote control or by selecting ATV in the input source menu.
  • Page 41 For more information on Android TV, you can use the following resources: • For How-to videos on Android TV and FamiLand, scan the QR code below or go to: https://www.benq.com/en-us/knowledge-center/knowledge/how-to-start-benq-smart-home-projector.html • For the QS01 ATV dongle user manual, visit Support.BenQ.com.

  • Page 42: Google Assistant

    Google Assistant Android TV supports Google Assistant, Google’s voice powered virtual assistant service, for basic commands and Google searches. To activate Google Assistant press the Google Assistant button on the remote control and say your command or question into the its microphone. For more information on Google Assistant, including supported commands and phrases, check Google’s official website.

  • Page 43: Playing Music Via The Projector

    Playing music via the projector With the built-in speakers, you can enjoy music playback via the projector without a projection screen. The projector can work as an ordinary speaker or a Bluetooth speaker. Using the built-in speaker on the projector 1.

  • Page 44: Connections

    Connections You can connect your device to the projector in various ways to project video content. Wireless Connection • Smartphone, tablet, laptop/PC Wired Connection (HDMI port) • A/V device. • Smartphone, tablet, laptop/PC Wired Connection (USB-C port) • USB-C flash drive •...
  • Page 45 Wireless AP Wireless Connections Dongle USB Drive QS01 Laptop/PC Speakers Devices with USB-C DisplayPort A/V Devices The illustration above is for reference only.

  • Page 46: Switching Between Android Tv And Input Sources

    Switching between Android TV and input sources By default, the projector will enter the Android TV interface any time it is powered on. Once powered on, when a device is connected to one of its input ports the projector will automatically switch over to that input source. To switch between input sources and Android TV, press the source button on the remote control and select the desired input source from the source menu.

  • Page 47: Wireless Connections

    To check if your Android device supports wireless casting via Chromecast, check support.google.com. • Netflix only supports specific authorized devices and is not natively available on BenQ smart home projectors. Please follow the recommended viewing procedures in this how-to video.

  • Page 48: Wired Connections

    Wired connections Connecting a device with HDMI or USB-C with DisplayPort Using an HDMI or USB-C cable you can connect a device that is equipped with HDMI or DisplayPort capabilities to broadcast videos and images on the projector. • Not all devices with a USB-C port have DisplayPort functionality. Check your device’s documentation for clarification. •...

  • Page 49: Connecting A Flash Drive

    Connecting a flash drive Connect a USB-C drive to the respective port on the projector to play media files stored on the flash drive. To play media files stored on a flash drive: 1. Connect the flash drive to the USB-C port. A pop-up notification will appear indicating that a storage device is connected. 2.

  • Page 50: Bluetooth Connections

    Bluetooth connections The projector allows the following types of Bluetooth connections: • Connect a mobile device to the projector to broadcast audio through the projector’s speakers. • Connect to a Bluetooth-enabled speaker or headphones to output audio directly for greater sound. Using the projector as a Bluetooth speaker 1.

  • Page 51: Pairing/Connecting To A Bluetooth Speaker Or Headphones

    Ending the Bluetooth connection In cases where you want to disconnect the mobile device from the projector, either: • Disconnect from the projector in the Bluetooth menu of your mobile device. • Press the Bluetooth button on the projector to return the projector to projector mode. •...
  • Page 52 Disconnecting a Bluetooth speaker or headphones To disconnect a Bluetooth speaker or headphone from the projector so that it no longer outputs the projector’s audio: 1. Press the settings button on the remote control 2. Select Remotes & Accessorries. 3. Select the speaker or headphones you want to disconnect from the device list shown on screen. 4.

  • Page 53: Navigating The Settings Menu

    Navigating the settings menu About the settings menu To let you make various adjustments or settings on the projector, the projector provides a Settings menu. To access the menu, either press the PROJECTOR MENU button on the remote control or select All Projector Settings from the Android TV Settings menu. For settings related to the system including wireless connection, account, and app related setting, use the Android TV Settings menu accessible on the home screen.

  • Page 54: Using The Settings Menu

    Using the Settings menu To access the various settings menus: • Use the arrow buttons to move through the main settings menus. • Use OK to select the desired menu. When configuring items within a menu: • Use the up and down arrow buttons ( / ) to move to the item you want to configure. •...

  • Page 55: Brightness

    Brightness Allows you to adjust the brightness of the projector on a scale of 0 to 100. Picture Mode The following table describes the items available in the Picture Mode menu: Item Options and descriptions Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is Bright required, such as using the projector in well lit rooms.

  • Page 56: Picture

    Picture The following table describes the items available in the Picture menu: Item Options and descriptions Picture Mode Allows you to switch between picture modes. See Picture Mode on page 55 for more details Brightness Allows you to adjust the brightness of the projector on a scale of 0 to 100. The higher the value, the greater the contrast.
  • Page 57 Item Options and descriptions There are several options to set the image's aspect ratio depending on your input signal source. Options include: • Auto: Scales an image proportionally to fit the projector's native resolution in its horizontal or vertical width. •...

  • Page 58: Power Mode

    Power Mode The following table describes the items available in the Power Mode menu: Item Options and descriptions Normal 100% LED brightness. This setting reduces system noise and power consumption by 30%. If Eco Mode is selected, the light output will be reduced and Eco Mode result in darker projected pictures.

  • Page 59: System

    System The following table describes the items available in the System menu: Item Options and descriptions Sets the language for the projector. Language Changing the language setting in this menu will not change the language used in Android TV. To change Android TV’s language use the settings menu on the home screen.

  • Page 60: Maintenance

    Maintenance Care of the projector Your projector needs little maintenance. The only thing you have to do on a regular basis is keep the lens clean. Never remove any parts of the projector. Contact your dealer or local customer service center if the projector fails to operate as expected. Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface.

  • Page 61: Transporting The Projector

    Transporting the projector It is recommended that you ship the projector with its original packing or equivalent. Outdoor use Anytime the projector is used outdoors, remember to follow the care instructions in this chapter and the cleaning instructions described in Important safety instructions on page Extending LED life...

  • Page 62: Troubleshooting

    Troubleshooting If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service. Problem Cause Remedy Plug the power cable into the AC inlet on the rear of the projector, and plug the power cable into to the There is no power from the power cable.
  • Page 63 Problem Cause Remedy The storage device is not connected to the Make sure your storage device is fully inserted into the projector properly. USB-C port on the projector. The projector cannot play files in storage Supported file formats on page 71 for more devices via the USB-C port.
  • Page 64 Problem Cause Remedy Adjust the focus of the lens using focus button on the The projection lens is not correctly focused. remote control. Picture is blurred. The projector and the screen are not Adjust the projection angle and direction as well as the aligned properly.

  • Page 65: Specifications

    Specifications Projector specifications All specifications are subject to change without notice. Specifications Projection System DMD Type 0.23" Native Resolution 1280 x 720 pixels Brightness 300 ANSI Lumens Contrast Ratio 100,000:1 Display Color 30 Bits (16.7 Billion Colors) Aspect Ratio 16:9 Light Source Osram LED 20,000/30,000 hours (Normal/Eco)
  • Page 66 Specifications • USB-C (DisplayPort 1.2)(5V/1.5A) x 1 Interface • HDMI 1.4b (w/o 3D) x 1 • 3.5mm Audio Out x 1 DC Supply Frequency AC 100 to 240V 50/60HZ 1.5A Power Consumption 42W/34W/29W (Normal/Eco/Low Power) Battery Power Type Lithium-ion battery Capacity 4800mAh/11.1V Battery Life Cycle...
  • Page 67 • LED life results will vary depending on environmental conditions and usage. • The performance of WLAN and Bluetooth might be disturbed by distance and obstacles.

  • Page 68: Timing Chart

    Timing chart Supported timing for video input Timing Resolution H. Frequency (KHz) V. Frequency (KHz) Dot Clock Frequency (MHz) 480i 720 (1440) x 480 15.73 59.94 480p 720 x 480 31.47 59.94 576i 720 (1440) x 576 15.63 576p 720 x 576 31.25 720/50p 1280 x 720...
  • Page 69 Supported by HDMI 2.0 only. Supported timing for PC input Resolution Mode Refresh Rate (Hz) H. Frequency (KHz) Dot Clock Frequency (MHz) VGA_60 59.940 31.469 25.175 VGA_72 72.809 37.861 31.500 640 x 480 VGA_75 75.000 37.500 31.500 VGA_85 85.008 43.269 36.000 720 x 400 720 x 400_70...
  • Page 70 Resolution Mode Refresh Rate (Hz) H. Frequency (KHz) Dot Clock Frequency (MHz) SVGA_60 59.810 49.702 83.500 1280 x 800 SVGA_75 74.934 62.795 106.500 XGA_85 84.880 71.554 122.500 SXGA_60 60.020 63.981 108.000 1280 x 1024 SXGA_75 75.025 79.976 135.000 1280 x 960_60 60.000 60.000 108.000...

  • Page 71: Supported File Formats

    The timings showing above may not be supported for due to EDID file and VGA graphic card limitations. It is possible that some timings cannot be chosen. Supported file formats File type File extension Documents Photos JPG(.jpg, .jpeg), PNG(.png), BMP(.bmp) Music MP3(.mp3), WAV(.wav), WMA(.wma), FLAC(.flac), AAC(.aac), OGG(.ogg) MPEG program stream (.mpg, .mpeg)

  • Page 72: Appendix

    Appendix Installing the projector on a tripod (purchased separately) Use a tripod plate to mount the projector onto a tripod: 1. Install the tripod’s quick release plate to the projector’s tripod screw hole and tighten the plate’s screw. 2. Install the projector onto the tripod.

  • Page 73: Copyright And Disclaimer

    Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes. This user manual aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice.
  • Page 74 Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ’s only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.

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