Query And/Or Deactivate; Network Message Service (Nms) - Nortel QSY22 Manual

Page 12 of 48 Description

Query and/or deactivate

Network Message Service (NMS)

553-2691-100 Standard 8.00
The operator presses the MSG CANC key, and the associated lamp lights.
The operator then dials the DN. No Ringback is heard, but the state of the
MSG CANC lamp reflects the state of the user's Message Waiting Indication
in the same way as the MSG INDIC lamp previously described.
At this point, the operator can change the state of the user's Message Waiting
Indication from active to inactive by pressing the MSG CANC key, or the
indication can be left as it is. The connection is released when the Message
Center operator presses the RLS key.
With X11 Release 15 and later, centralized Message Centers are now
provided for all switches in ISDN PRA or ISL networks. Network Message
Service (NMS) functions allow access to Message Centers (MC) across a
network, while remaining transparent to the user. The application is referred
to as the Network Message Service—Message Center (NMS-MC).
Three types of Message Centers are supported:
— ACD-type Message Centers
— DN-type Message Centers
— Attendant Console Message Centers
August 1996