Having A Problem - Chamberlain Series 1000E Owner's Manual

Having a Problem?

Situation
OPENER DOESN'T OPERATE
FROM EITHER THE REMOTE
CONTROL TRANSMITTER OR
THE DOOR CONTROL
OPENER OPERATES FROM
REMOTE CONTROL BUT NOT
FROM DOOR CONTROL
DOOR OPERATES FROM
DOOR CONTROL BUT
NOT FROM REMOTE
CONTROL TRANSMITTER
REMOTE CONTROL
HAS SHORT RANGE
THE GARAGE DOOR OPENS
AND CLOSES BY ITSELF
DOOR DOESN'T
OPEN COMPLETELY
DOOR DOESN'T
CLOSE COMPLETELY
DOOR WON'T CLOSE
Review Pages 2 and 3 Before Proceeding
Probable Cause & Solution
1. Have you disengaged all door locks? Review Step 7, page 16.
2. Does the opener have electric power? Plug a lamp into the outlet. If it doesn't
light, check fuse box or circuit breaker. (Some outlets are controlled by a wall
switch.)
3. Repeated operation may have tripped the overload protector in the motor. Wait
15 minutes. Try again.
4. Is there a build-up of ice or snow under door? Door may be frozen to ground.
Remove any obstruction.
5. Remove bell wire from opener terminals. Short red and white terminals by
touching both terminals at same time with a piece of metal (screwdriver or coin).
If opener runs, check for a faulty wire connection at door control button or a short
under staples.
1. Is door control button lit? If not, refer to No. 5 above.
2. Are wiring connections correct? Review Step 5, pages 14 and 15.
1. Is the Lock Feature on the Multi-Function Door Control ON? Turn it OFF.
2. Is any door push button flashing? Your opener needs to relearn the code.
Follow the instructions located on the opener end panel.
3. Was the receiver programmed to match the transmitter code?
4. Repeat the receiver programming procedure with all transmitters.
1. Change the location of the remote control in the car. A metal garage door,
foil-backed insulation or metal siding will reduce the transmission range.
2. Make sure antenna on the back panel of opener extends fully downward.
1. Make sure that the remote control push button is not stuck in the "on"
position.
2. Remove bell wire from opener terminals and operate from remote control
only. If this solves the problem, the door control is faulty (replace), or there is
a short or broken wire between door control button and opener.
1. Is something obstructing the door?
2. If door opens at least 1.5m, travel limits may need to be increased. One turn
equals 5cm of travel. See page 20.
REPEAT SAFETY REVERSE TEST after the adjustment is complete.
3. If door has been working properly but now doesn't open all the way,
increase the UP FORCE. See page 21.
REPEAT SAFETY REVERSE TEST after the adjustment is complete.
1. Is something obstructing the door?
2. Review the Travel Limits Adjustment Chart on page 20.
REPEAT SAFETY REVERSE TEST after any adjustment of door arm
length, close force or down limit.
1. Check the Protector System™ (if you have installed this accessory). If the
light is blinking, correct alignment.
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