Canon PIXMA iP3300 Series Quick Start Manual
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Canon PIXMA iP3300 Series Quick Start Manual

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  • Page 1: Quick Start Guide

    Photo Printer series Quick Start Guide...
  • Page 2 Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752). 4. Extended Service and Support Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price.
  • Page 3 Photo Printer Quick Start Guide...
  • Page 4 Canon PIXMA iP3300 series Photo Printer Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc.

  • Page 5: Table Of Contents

    Table of Contents Before Printing...2 Turning the Printer On and Off ...2 Loading Printing Paper ...4 Basic Printing ...15 Printing with Windows...15 Printing with Macintosh...16 Printing Photographs Directly from a Compliant Device ...17 Printing from a PictBridge Compliant Device...17 Routine Maintenance ...22 Replacing an Ink Tank ...22...

  • Page 6: Before Printing

    Auto Power On: Automatically turns on the printer when print data is sent from the computer. Auto Power Off: Automatically turns off the printer when no print data is sent for a certain interval. Set this setting in the Maintenance sheet of the printer driver in Windows ®...

  • Page 7: Turning Off The Printer

    About the Power Plug When removing the power plug after turning off the printer, be sure to confirm that the POWER lamp is not lit. If the power plug is removed from the wall outlet with the POWER lamp still lit or flashing green, the printer may become unable to print.

  • Page 8: Loading Printing Paper

    10 sheets (A4, Letter), 10 sheets (8" x 10" / loadable 203.2 x 254.0 mm) 20 sheets (4" x 6" / 101.6 x 152.4 mm) Paper Printer Driver Thickness Setting for Lever Media Type Left Plain Paper Right Envelope...

  • Page 9: Media Types You Cannot Use

    Folded, curled, or wrinkled paper Damp paper Paper that is too thin (weighing less than 64 gsm / 17 lb) Paper that is too thick (non-Canon genuine paper weighing more than 105 gsm / 28 lb) Picture postcards Postcards affixed with photos or stickers...

  • Page 10: Using Specialty Media

    Note that some types of clear plastic folders and albums may cause the edges of the paper to turn yellow. Using Specialty Media Canon recommends that you use Canon genuine media to ensure optimal print quality. Photo Quality Media Glossy Photo Paper...
  • Page 11 Using the Auto Sheet Feeder and the Front Feeder This printer offers two paper sources to load printing paper; the Auto Sheet Feeder, found at the top of the printer, and the Front Feeder, found at the front of the printer.
  • Page 12 “Printing with Windows” on page 15 or “Printing with Macintosh” on page 16. Note If you select Front for Plain Paper, the printer will automatically switch to the Front Feeder when Plain Paper is specified for Media Type. (A) Switch paper source here.
  • Page 13 You can choose to use only either the Auto Sheet Feeder or Front Feeder according to the location of the printer. For example, if you intend to install the printer in a small place, such as on a shelf with minimal space, you can use just the Front Feeder for printing.

  • Page 14: Loading Paper

    Note For details on the specialty media Canon provides for use with its various printers, refer to “Printing Media” in the User’s Guide on-screen manual. For detailed instructions on how to load specialty media into the printer, refer to “Printing Media”...

  • Page 15: Loading Paper In The Auto Sheet Feeder

    Loading Paper in the Auto Sheet Feeder Flatten the four corners of the paper before loading it. Note Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams. If paper is curled, hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat.
  • Page 16 Loading Paper in the Front Feeder You can load A4, Letter, or B5-sized plain paper (such as Canon Super White Paper SW-201) in the Front Feeder. You cannot load any other paper in the Front Feeder. Flatten the four corners of the paper before loading it.
  • Page 17 When loading paper in the Front Feeder, refer to the illustration below and make sure not to load paper with the wrong side up. In the printer driver, select Front Feeder for Paper Source. See “Printing with Windows” on page 15 or “Printing with Macintosh” on page 16.

  • Page 18: Loading Envelopes

    In Macintosh, select DL Envelope (Mac OS X v.10.4.x or 10.3.x), Long Envelope (Mac OS X v.10.2.8), or #10 Envelope in Paper Size. For details on printer driver settings, see “Printing with Windows” on page 15 or “Printing with Macintosh” on page 16.

  • Page 19: Basic Printing

    Turn on the printer and load the paper in the printer. See “Turning the Printer On and Off” on page 2 and “Loading Printing Paper” on page 4. Create a document or open a file to print using an appropriate application software.

  • Page 20: Printing With Macintosh

    Turn on the printer and load the paper in the printer. See “Turning the Printer On and Off” on page 2 and “Loading Printing Paper” on page 4. Create a document or open a file to print using an appropriate application software.

  • Page 21: Printing Photographs Directly From A Compliant Device

    A device can be connected to this printer for direct printing regardless of the manufacturer or the model as long as it complies with the PictBridge standard.
  • Page 22 (1) Make sure that the PictBridge compliant device is turned off. (2) Connect the PictBridge compliant device to the printer using a USB cable recommended by the manufacturer of the device. The device turns on automatically. If your device does not turn on automatically, turn it on manually.

  • Page 23: Printing Photographs Directly From A Pictbridge Compliant Device

    Default setting explained below is applied for the setting item. * In the following description, names of settings items are given according to those used in Canon-brand PictBridge compliant devices. Setting item names may be different depending on the brand or model of your device.
  • Page 24 Paper Size and Paper Type Settings If these settings are set to Default (the setting to follow that of the printer) on the PictBridge compliant device, 4" x 6" is applied for Paper size and Photo (Photo Paper Plus Glossy) is applied for Paper type.
  • Page 25 PictBridge printing. To change the settings, you need to install the Canon Setup Utility from the Setup CD-ROM and connect the printer to your computer. For details, refer to the User’s Guide on-screen manual.

  • Page 26: Routine Maintenance

    Routine Maintenance Replacing an Ink Tank When ink runs out, replace the ink tank. The printer will not print if the wrong type of ink tank is used, or if it is installed in the incorrect position. The printer uses the following ink tanks.
  • Page 27 Replace the ink tank with a new one immediately. * To confirm the ink tank information, click the Ink Details menu. * You can also display the Canon IJ Status Monitor by clicking the Canon IJ Status Monitor button which appears on the taskbar during printing.

  • Page 28: Knowing When To Replace Ink Tank

    After replacing the tank, close the Top Cover to resume printing. Note When ink is low, the “!” symbol appears above an ink tank with low ink in the Canon IJ Status Monitor. Obtain a replacement tank as soon as possible.
  • Page 29 Canon IJ Status Monitor will no longer display the remaining ink level. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.
  • Page 30 Canon IJ Printer Utility will no longer display the remaining ink level. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.

  • Page 31: Replacing Ink Tanks

    Important Handling Ink To maintain optimal printing quality, we recommend the use of specified Canon brand ink tanks. Refilling ink is not recommended. Once you remove an ink tank, replace it immediately. Do not leave the printer with ink tanks removed.
  • Page 32 Routine Maintenance *1 Do not touch the electrical contacts on the ink tank. Doing so can cause the printer to malfunction or become unable to print. *2 Carefully hold the protective cap when removing it to prevent the ink...
  • Page 33 (3) Make sure that the ink lamp lights up red. Important The printer cannot be used unless all the ink tanks are installed. Close the Top Cover. Note If the ALARM lamp still flashes orange after the Top Cover is closed, see “ALARM Lamp...

  • Page 34: Keeping The Best Printing Results

    When You Are Not Using the Printer for a Long Time When you are not using the printer for a long time, print in both black & white and in color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print Head.

  • Page 35: When Printing Becomes Faint Or Colors Are Incorrect

    Make sure that all packaging material is peeled off the ink tank. See “Prepare the replacement tank.” on page 28. Increase the Print Quality setting in the printer driver settings. See “Print Results Not Satisfactory” on page 56.

  • Page 36: Printing The Nozzle Check Pattern

    Nozzle check pattern printing can be performed also from the printer itself using the RESUME/CANCEL button. 1. With the printer on, load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder. 2. Set the Paper Thickness Lever to the left.
  • Page 37 With the printer on, load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder. Set the Paper Thickness Lever to the left. Open the Front Feeder and extend the Output Paper Support. Open the Canon IJ Printer Utility dialog box.

  • Page 38: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern output by the printer, and clean the Print Head if necessary. Note The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the ink tank if the remaining amount of ink is insufficient.

  • Page 39: Print Head Cleaning

    Note Cleaning the Print Head Without a Computer The Print Head can also be cleaned from the printer itself, using the RESUME/CANCEL button. 1. Make sure that the printer is on. 2. Hold down the RESUME/CANCEL button until the POWER lamp flashes green once, and then release it immediately.
  • Page 40 Make sure that the printer is on. Open the Front Feeder and extend the Output Paper Support. Open the Canon IJ Printer Utility dialog box. Start Print Head Cleaning. (1) Make sure that Cleaning is selected in the pop-up menu.
  • Page 41 Check the print head condition with the printed nozzle check pattern, and take appropriate action. See “Examining the Nozzle Check Pattern” on page 34. Note If the problem is not resolved after performing steps 4 and 5 twice, try Print Head Deep Cleaning. See “Print Head Deep Cleaning”...

  • Page 42: Print Head Deep Cleaning

    (2) If the print head nozzles are still not clean, turn off the printer and perform another Print Head Deep Cleaning after 24 hours. (3) If this does not solve the problem, the Print Head may be damaged. Contact your Canon service representative.
  • Page 43 (2) If the print head nozzles are still not clean, turn off the printer and perform another Print Head Deep Cleaning after 24 hours. (3) If this does not solve the problem, the Print Head may be damaged. Contact your Canon service representative.

  • Page 44: Aligning The Print Head

    You cannot feed paper from the Front Feeder when performing Print Head Alignment. Always load paper in the Auto Sheet Feeder. Make sure that the printer is on and load two sheets of A4 or Letter-sized plain paper in the Auto Sheet Feeder.
  • Page 45 Look at the printout. From the patterns, select the most even, least irregular patterns for each column and enter their numbers. Click Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.
  • Page 46 When the confirmation message is displayed, click OK. Note When you turn off the printer, be sure to press the POWER button on the printer. Otherwise, the settings made here will not be saved. Make sure that the printer is on and load two sheets of A4 or Letter-sized plain paper in the Auto Sheet Feeder.
  • Page 47 Select Test Print in the pop-up menu. Click Print Head Alignment. When the confirmation message is displayed, click Print Head Alignment. Important Do not open the Top Cover while printing. Note Clicking Check Setting prints the current settings and finishes Print Head Alignment. Look at the printout.
  • Page 48 In the same way, select the best patterns for each column, enter their numbers, then click Send. Note When you turn off the printer, be sure to press the POWER button on the printer. Otherwise, the settings made here will not be saved. Routine Maintenance...

  • Page 49: Cleaning Your Printer

    Cleaning the paper feed roller of the Auto Sheet Feeder will wear the roller, so perform this only when necessary. Make sure that the printer is turned on, and then remove any paper from the printer. Open the Front Feeder and extend the Output Paper Support.
  • Page 50 Cleaning the Paper Feed Roller of the Front Feeder Turn off the printer. Load five or more sheets of A4 or Letter-sized plain paper in the Front Feeder. Note Paper is loaded to aid the cleaning process and will not be printed on.
  • Page 51 Rear Cover. Important Press firmly on the Rear Cover until it is fit squarely in the rear of the printer. If the Rear Cover is not reattached properly, paper may not be fed properly and cause paper jams. Routine Maintenance...

  • Page 52: Cleaning The Inside Of The Printer

    Auto Sheet Feeder. Cleaning the Inside of the Printer without a Computer The inside of the printer can also be cleaned without a computer; it can be performed from the printer itself. 1. Make sure that the printer is turned on, and then remove any paper from the Auto Sheet Feeder.
  • Page 53 Make sure that the printer is turned on, and then remove any paper from the Auto Sheet Feeder. Open the Front Feeder and extend the Output Paper Support. Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then unfold the paper.
  • Page 54 Make sure that the printer is turned on, and then remove any paper from the Auto Sheet Feeder. Open the Front Feeder and extend the Output Paper Support. Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then unfold the paper.

  • Page 55: Cleaning The Protrusions Inside The Printer

    Cleaning the Protrusions Inside the Printer If protrusions inside the printer are stained, wipe off any ink from the protrusions using a cotton swab or the like. Important Before cleaning the inner parts, be sure to turn the printer off.

  • Page 56: Troubleshooting

    If an Error Occurs When the Printer Is Connected to a Computer When an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message.

  • Page 57: Cannot Install The Printer Driver

    Unable to proceed beyond the Printer Connection screen. Action If you were unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the printer driver. (1)Click Cancel on the Printer Connection screen. (2)Click Start Over on the Installation Failure screen.
  • Page 58 If the CD-ROM icon is not displayed, restart your computer. If the icon is still not displayed, try different disks and see if they are displayed. If other disks are displayed, there is a problem with the Setup CD-ROM. Contact a Canon service representative.

  • Page 59: Cannot Connect To Computer Properly

    Action If your system environment is not fully compatible with USB 2.0 Hi-Speed, the printer will operate at a lower speed provided under USB 1.1. In this case, the printer operates properly but printing speed may slow down due to communication speed.

  • Page 60: Print Results Not Satisfactory

    Action If the Page Size setting, set in the application software you are printing from or in the printer driver, does not match the actual size of the printing paper, part of the page may not be printed. Check the page size setting in your application. Then, check Page Size on the...

  • Page 61: Printed Paper Curls Or Has Ink Blots

    Action When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. See “Media Types You Cannot Use” on page 5. Make sure that the Media Type set in the Main sheet of the printer driver (Windows) or the Quality &...

  • Page 62: Printed Surface Is Scratched/Paper Is Smudged

    * Reset the Paper Thickness Lever to the left when you finish printing. If the lever is not set back to the left, the inside of the printer is more likely to get dirty due to the wider clearance between the print head and the loaded paper. It may...

  • Page 63: Printer Does Not Start

    Make sure that the power cord is securely plugged into the Power Connector of the printer. Plug the power cord all the way in, since it may be difficult to plug. Open the Top Cover and check the ink lamps.

  • Page 64: Paper Does Not Feed Properly

    Windows 2000. (5)When the confirmation message is displayed, click Yes. The print jobs are deleted. (1)Click the printer icon in the Dock to display the list of print jobs in progress. ® In Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print Center and double-click the name of your printer in the Printer List.
  • Page 65 Set the Paper Thickness Lever to the right. If the Rear Cover is not reattached properly after it has been removed, it can cause paper jams. Press firmly on the Rear Cover until it is fit squarely in the rear of the printer. Troubleshooting...

  • Page 66: Paper Jams

    * Be careful not to touch the components inside the printer. If you cannot pull the paper out, turn the printer off and turn it back on. The paper will be ejected automatically. (2)Reload the paper in the printer, and press the RESUME/CANCEL button on the printer.
  • Page 67 Rear Cover. Important Press firmly on the Rear Cover until it is fit squarely in the rear of the printer. If the Rear Cover is not reattached properly, paper may not be fed properly and cause paper jams.
  • Page 68 Cause The last extension segment of the Output Paper Support is standing upright. Troubleshooting Action When printing on Legal-sized paper, do not set the last extension segment of the Output Paper Support upright.

  • Page 69: Alarm Lamp Flashes Orange

    (You will need to replace a particular part of the printer.) Important Canon recommends that you call for service as soon as this error occurs. Once the ink absorber becomes completely full, printing cannot be performed until the ink absorber is replaced.

  • Page 70: Power Lamp Flashes Green And Alarm Lamp Flashes Orange Alternately

    If the POWER and ALARM lamps flash alternately, disconnect the printer cable from the printer, turn the printer off, and then unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it for a while.

  • Page 71: Error Message Appears On The Screen

    (3)Open the File menu and select Properties. (4)Click the Ports tab to confirm the port settings. Make sure that a port named USBnnn (Canon iP3300) (where n is a number) is selected for Print to the following port(s). In Windows Me or Windows 98, click the Details tab and make sure that MPUSBPRNnn (Canon iP3300) is selected for Print to the following port.

  • Page 72: Error No.: 300 Is Displayed

    (You will need to replace a particular part of the printer.) Important Canon recommends that you call for service as soon as this error occurs. Once the ink absorber becomes completely full, printing cannot be performed until the ink absorber is replaced.

  • Page 73: Error No.: 2001 Is Displayed

    Depending on the model or brand of your device, you may have to select a PictBridge-compliant print mode on the device before connecting it to the printer. You may also have to turn on the camera or select Play mode manually after connecting the device to the printer.

  • Page 74: Cannot Print Properly From A Digital Camera

    If you are using a non-Canon PictBridge compatible camera and not sure how to dismiss the printer error message from the camera, check the status of the ALARM lamp and dismiss the error message. For details on dismissing an error message from the printer, see “ALARM Lamp Flashes Orange”...
  • Page 75 CANCEL button for at least 5 seconds, and then release it. * With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.
  • Page 76 Continue on the camera. The ink absorber absorbs ink used during cleaning, for example. If this message appears, you will need to call for servicing to replace the absorber and to check the printer for proper operation. Troubleshooting Action An error requiring servicing may have occurred.

  • Page 77: Appendix

    You can view the on-screen manuals in the following way: To view the on-screen manual, double-click the iP3300 On-screen Manual shortcut icon on the desktop, or click Start > All Programs (or Programs) > Canon iP3300 Manual > iP3300 On- screen Manual.

  • Page 78: Specifications

    Specifications Printing resolution (dpi) Print width Acoustic noise level Operating environment Storage environment Power supply Power consumption External dimensions (with the Paper Support and Front Feeder retracted) Weight Print Head Appendix General Specifications 4800 (horizontal)* x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. 8.0 inches / 203.2 mm max.
  • Page 79 Glossy Photo Paper, Glossy Photo Paper “Everyday Use”, Plain Paper) Credit card / 5.4 x 8.6 cm (Glossy Photo Paper Card Size) *1 Canon-brand sticker. Printing on this paper is available only when the Layout function on your camera has a 16-up option. See “Recommended Paper and Requirements”...
  • Page 80 Additional System Requirements for On-Screen Manuals Browser: Windows HTML Help Viewer Note: Microsoft Internet Explorer 5.0 or later must be installed. The on-screen manual may not be displayed properly depending on your operating system or Internet Explorer version. We recommend that you keep your system up to date with Windows Update.

  • Page 81: Safety Precautions

    Do not attempt to use the printer in any way not described in this manual. Warning You may cause an electric shock, fire, or damage the printer if you ignore any of these safety precautions. Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners.
  • Page 82 Never remove the plug by pulling on the cord. Do not use an extension lead/cord. Never use a power supply source other than the one rated for the printer in the country of where you purchased the printer. AC 100-240 V, 50/60 Hz Working around the Never put your hands or fingers in the printer while it is printing.
  • Page 83 Print Heads and ink For safety reasons, store Print Heads and ink tanks out of the reach of small children. tanks If a child ingests any ink, consult a doctor immediately. Do not shake Print Heads or ink tanks. Ink may leak out and stain clothing or the surrounding area. Never touch the electrical contacts on a Print Head after printing.

  • Page 84: Users In The U.s.a

    1-516-328-5600 Canon U.S.A., INC. LIMITED WARRANTY --- (USA Only) The limited warranty set forth below is given by Canon U.S.A., Inc. ("Canon USA") with respect to the new or refurbished Canon-brand product ("Product") packaged with this limited warranty, when purchased and used in the United States only.
  • Page 85 Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed.
  • Page 86 Toll-free live technical support Monday-Saturday (excluding holidays) at 1-800-828-4040 Telephone Device for the Deaf (TDD-1-866-251-3752) Repair or Exchange Service Options: In the event service is required for the Product during the limited warranty period, Canon USA offers two hardware support options: Authorized Service Facility Carry-In / Mail-In Service Canon USA's Carry-In/Mail-In Service provides repair or exchange, at Canon USA's option, through Canon USA's Authorized Service Facility (ASF) network.
  • Page 87 Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 ©2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may also be a registered trademark in other countries. Safety Precautions...

  • Page 88: Index

    27 Safety Precautions 77 Specialty Media 6 Specifications general 74 PictBridge 75 System Requirements 75 Troubleshooting 52 Turning off the Printer 3 Turning on the Printer 2 Users in the U.S.A. Canon U.S.A., INC. LIMITED WARRANTY --- (USA Only) 80...

  • Page 91: Ordering Information

    © 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or trademarks in other countries. All other product and brand names are trademarks of their respective owners. As an ENERGY STAR Canon U.S.A., Inc.
  • Page 92 The following ink tanks are compatible with this product. QT5-0407-V01 XXXXXXXX ©CANON INC.2007 PRINTED IN VIETNAM...

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