Paper Jams
Problem
Possible Cause
Paper Jams
Paper jams in Paper
Output Slot/Auto
Sheet Feeder
Paper is loaded
incorrectly
Remove the paper according to the following procedure.
1. Slowly pull the paper out, either from the Auto Sheet Feeder or from the Paper
Output Slot, whichever is easier.
• If the paper tears and a piece remains inside the printer, open the Front Cover
and remove it.
Caution
Be careful not to touch any components inside the printer.
After removing all paper, close the Front Cover.
• If you cannot pull the paper out, turn the printer off and turn it back on.
The paper will be ejected automatically.
2. Reload the paper into the printer and press the RESUME/CANCEL button.
If you cannot remove the paper or if the paper tears inside the printer or the paper
jam error (See
"The ALARM Lamp Flashes"
the paper, contact the Customer Care Center.
Check to see if the paper is loaded correctly, and set the Paper Guide for the
loaded paper correctly.
See
"Loading Paper"
on page 4.
Troubleshooting
Try This
on page 56) continues after removing
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