Troubleshooting
Customer Care Center
Canon offers a full range of customer technical support* options:
•
For e-mail support, the latest driver downloads and answers to frequently
asked questions (www.canontechsupport.com)
•
24-hour, 7-day-a-week automated support for troubleshooting issues on
most current products (1-800-423-2366)
•
24-hour, Fax-On-Demand System for product specifications and technical
information (1-800-526-4345)
•
Technical support, free of services charges, Monday – Saturday (excluding
holidays) for products still under warranty** (1-757-413-2848)
•
Technical support Monday – Saturday (excluding holidays) for products no
longer under warranty, at $9.99 per incident (1-757-413-2848)
* Support program specifics are subject to change without notice.
** Refer to the product information starting on page 78 for warranty details.
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Within Canada, call for technical support 24 hours a day,
7 days a week (1-800-OK-CANON).